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We work with all sorts of companies including most of the Fortune 1000. We service both SMB and Enterprise teams in all departments, but we see engagement in HR, Finance, CS, Sales, and Marketing.
With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.
Aside from the amazing customer service, I like the ease of use and being able to jump right in and build something. It's easy enough to know where to find something and how to make changes.
It's mostly just folders and sub-folders. Weird errors: At times videos wouldn't transcode or some files wouldn't be recognized right away.
Process Street fits perfectly in the middle, allowing me to rapidly draft new processes, perfect them through easy and flexible editing, and share them out to my team as needed.
We in mølbak have some issues since the credit card used to pay for this software have been changed a few times resulting in problems accessing the software.
Overall experience has been fantastic. Customer service is great and I have really enjoyed the software.
The logic flow is a little difficult and they want me to pay more for additional functionality.
She was professional, took the challenge seriously, and because of her you now have a loyal customer with an exciting growing business.
Trying to find archived lists can be a little difficult in my opinion.
It is very stable and a pleasure to work with. The REST API Developer Guide is very welcome and usefull.
Overall this forced upgrade has been very inconvenient for us.
Awesome, it is easy and customizable. It can save data and keep record of interactions with our clients.
The product is so embedded in all that we do and are and with a lack of comparable products to move to, we feel like we are trapped and forced into paying the new prices every year.
I like the way the software allows one to customize it to your own specification and also the ability to integrate it with a variety of software for better performance.
It could be confusing to use at first, requires some time to get used to it.
Ease of use, and also how complete the software is. Amazing everything you can do in Salesforce.
I don't like that we are being forced to switch to Lightning.
Sean H.: My name is Sean. I'm a human resources consultant level two, an organization with about a hundred employees, and I would rate Process Street as a four. Yeah, we use Process Street every day for creating processes, going through making step-by-step instructions, onboarding brand new employees, how do you access tools, whether it's Zendesk, Prism, other tools. Process Street will allow us to go through and create step-by-step instructions to clearly define what the needs are and how to accomplish them in a very easy process. I really like Process Street for its customization and its automation tools, allowing the use of AI as well as going in and updating and changing items as needed. It's very effective tool. The only area of opportunity for Process Street wouldn't be maybe some tutorials or guides, some video instructions perhaps, to allow brand new users to really get in there and utilize the AI and the customization.
Rod S.: Hi, my name is Rod, and I work for an FMCG company with 500 plus employees here in Australia. For our use with Salesforce Platform, I'd absolutely give that a score of five out of five. Before we moved to Salesforce Platform, we used a front-end tool called StayinFront, and we moved from that to Salesforce Platform because StayinFront was unable to be shared with the broader business from a reporting and data access sense. We chose Salesforce Platform because of the ease of customization and the ability, through the permissions, roles, and profiles, to be able to give appropriate data access and information flow to all areas of the business and users that needed it. Bringing Salesforce into the business and going through the build and onboarding process with all of the users was very, very simple. The usability of the platform is really easy for most users to grasp when the functionality is all very intuitive. For anybody out there who's considering moving to Salesforce Platform, I would absolutely recommend it. The customization ability of the platform, the usability of the platform, and the ability to report on any data field within the platform makes it all a really good CRM for being able to track and invest in your customers.
Prioritize real-user-identified key features according to your needs to find your best fit.
Process Street
Top FeaturesSalesforce Platform
Process Street
Salesforce Platform
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