CloudCall vs UCx: Which is a better fit?

The best part is about their technical support team, they are very responsive and helpful, always provide good suggestions and follow up. I am very satisfied with the product and service.

Frequent dropped calls, outages, headset issues, and finally - all of our numbers have been showing up as spam or scam for a month with a fix promised and not delivered.

The support team is excellent. I've had many pleasant correspondences with them and they truly do try to help.

We can't wait to get out of our contract with Cloudcall. Unfortunately, despite our unhappiness they are refusing to let us out early so we're stuck.

The ability to listen to calls and speak to my team without the client/candidate hearing has meant quality has been improved quicker than ever.

This causes many awkward pauses and a lot of talking over one another. I had the connection rerouted from my wifi to my cell, so I'd only be using the cell network, but the problem persists.

Excellent business tool that has increased my overall productivity and made my business run effortlessly.

But the issue of lagging and choppiness drives me crazy on a day to day. If management didn't force us to do so, I wouldn't use CloudCall.

Very reliable and easy to use, and I highly recommended to my business partners.

The switch to Webex was painful and have to submit ticket when one staff leaves and is replaced.

Our phones work fine and the internet is strong.

No one is able to fix our system. Voicemails are still saying past employees names, unabel to rename the phones to show correct names.

TPX UCX has helped us increase productivity as well as Disaster Readiness.

Not sure what value ad UCx brings over the competition. The latest update is sleeker but it has a ways to go.

UCX has helps us as an organization to communicate across of divisions of the company and between our multiple locations.