# Compare AxisCare vs HHAeXchange 2026 | Capterra > Unsure of what to choose? Check Capterra to compare AxisCare and HHAeXchange based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135068-140366/Non-Medical-Homecare-Scheduling-vs-eXchange-Suite --- # AxisCare vs HHAeXchange Features and Cost Comparison Last updated March 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AxisCareHHAeXchange2/4 selected [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.7 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.6 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) [## AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.7 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting Price $200.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.5 Customer Service 4.6 Reviews Sentiment GK CR Based on [728 reviews](#user-reviews) Positive 692 Neutral 20 Negative 16 [## HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.6 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) Starting Price $375.00/month Value-for-Money 3.5 Functionality 3.7 Ease of Use 3.7 Customer Service 3.1 Reviews Sentiment DH AP Based on [100 reviews](#user-reviews) Positive 64 Neutral 16 Negative 20 ## Summary * * * Features in Home Care Software Best performer 40 / 48 Only AxisCare - Caregiver Management - Chat/Messaging - Customizable Forms 34 / 48 Only HHAeXchange - Charting - Employee Portal User satisfaction User satisfaction 4.7 User reviews[728](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.5 Customer support 4.6 User satisfaction 3.6 User reviews[100](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) Ease of use 3.7 Functionality 3.7 Value for money 3.5 Customer support 3.1 Price starts from Price starts from $200Other, Per Month - Free version - Free trial Price starts from $375Per Month - Free version - Free trial Best for Best for Enterprise-level non-medical, personal care home care agencies, including those billing to Medicaid. Our clients seek to improve their workflows, simplify billing, and have full reporting abilities. Best for HHAeXchange's homecare management platform offers a complete solution for homecare providers of any size. ## User reviews Pros & cons GK Griselda K. Owner, President > "The system is designated with enough alerts and features to have an efficient workflow from scheduling to payment..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115501) AS Amanda S. Childcare Scheduler > "so i get a little confused on how to navigate and what filters to use to get exactly what i want or need." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118019) CR Crystal R. Care Director > "One of the biggest strengths is their customer support—any time we need assistance, we’re able to quickly get in touch..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115402) TM Tyler M. Administrator > "That makes me a little cautious, especially around stability and data integrity." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471) PM Philip M. Office Manager > "The system works seamlessly and smoothly with our accounting software and the customer service is always available and..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6363643) NC Niccole C. Office Manager > "It messes up when we are uploading information." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7116220) CR Crystal R. Care Director > "In terms of features, the real-time scheduling view is one of my favorites." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115402) SL Susan L. Owner > "There are some features in scheduling that are less intuitive than I would prefer." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7001792) TM Tyler M. Administrator > "API is probably the strongest part. If you know what youre doing you can build around it and fix a lot of the gaps..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471) SC Selena C. Care Coordinator > "We get a lot of calls for clocking in and out because the app says they are to far away and they are right in front of..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6351404) AS Amanda S. Childcare Scheduler > "The program overall has some many features to explore and learn how to use to make my job a little bit easier each..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118019) DC Desiree C. Health aid > "The pricing it can be a little pricey for smaller organizations." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6607541) AS Alison S. Owner > "Their features have evolved nicely with the times in home care and the scheduling elements are intutive and improve..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7004090) TM Tyler M. Administrator > "UI is inconsistent right now." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471) TG Tiffany G. Scheduler > "We are able to keep all staffs credentials in one place incase we rehire at a later date." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6887535) TM Tyler M. Administrator > "That’s not something you can afford to get wrong in healthcare." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471) DO Dan O. Recruitment, Retention and Technology > "Customer service is phenomenal from a support standpoint, but their hands are tied due to the development team and..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6832921) TS Tanesha S. Scheduling Coordinator > "No a huge fan of the latest update the Beta Navigation because it is not as user friendly." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6682981) GK Griselda K. Owner, President > "It is a very user-friendly system, for both users and caregivers out in the field. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115501) TT Tri T. Owner and CEO > "Sometimes the caregiver app causes confusion." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6686923) MC Melissa C. Unit Supervisor Care Coordinator > "It's a secure and easy-to-use application for daily use, providing better support to customers and employees." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7005616) TS Tanesha S. Scheduling Coordinator > "Also switching from client to caregiver is not an easy transition." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6682981) AS Alison S. Owner > "It makes my job managing more seemy business organized and keeps things running smoothly." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7004090) SB Sahnil B. Human Resources Coordinator > "No option to put “out of office” reminder" [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6712360) CS Candyce S. Owner > "With ability to customize any form and create almost any report, I couldn’t be happier." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6370385) TA Tracy A. Owner > "Basically because I have learned there was none due to Axis care having full knowledge that this service would NOT..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4785480) AB Amanda B. Area Manager > "Been using for 5 yrs and I think it is great, can use with ease and dependable which is essential to client and..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7002015) TA Tracy A. Owner > "Overall, I would say, poor… Due to the fact that they knew the service would not work in my area." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4785480) KM Kelly M. CARE MANAGER > "I like that Axis care keeps everything organized in one place." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118000) BD Bryan D. Home Health Aide > "Axiscare is being short-sighted by not to support end users more directly and not adding end user accessible..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___3597572) MD Misty D. Case Manager > "It's nice to add info to a call log with the first or last name." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6883259) IN Isaac N. Administrator > "Staff can't sign incident reports and the application for employment doesn't do us much good." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___3701665) TP Thomas P. Accounting Manager > "AxisCare is an effective tool to maximize the processing of employee time management, collect data, onboarding,..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6201511) OA Oluwaseun A. CEO > "They will charge you regardless of your business position without providing and form of service as you are locked down..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___4567217) RR Ron R. President CEO > "The UI is intuitive, performance is good and the overall system is reliable, minimal or no down time." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7000055) MM Mary M. owner > "I had trouble with my Quickbooks and the support team helped me with that when I could not get Quickbooks support team..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4089412) CR Crystal R. Care Director > "Overall, AxisCare is a reliable platform that continues to support our team effectively." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115402) BD Bryan D. Home Health Aide > "The Axiscare software malfunctions about half of the time. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___3597572) CC Carleton C. Owner > "The price was great as well - much cheaper than our old system. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7117334) OA Oluwaseun A. CEO > "I am having to pay all expenses and overhead cost out of pocket." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___4567217) DC Desiree C. Health aid > "It also helps keeping track of who best matches each client." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6607541) Rich J. Director of Customer Experience > "There has to be a better solution for each of their clients than being told that this is not possible." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___3744519) DO Dan O. Recruitment, Retention and Technology > "I like that it is web-based; the support line folks are really great, and they try their best to help you with the..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6832921) BD Bryan D. Home Health Aide > "The most frequent problem is refusing input." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___3597572) YE Yisel E. Billing Coordinator > "That everytime i have a problem and i call they always help me and make sure that im set up and my problems has been..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6363567) SH Sherri H. Director of Operations > "I would love to have the ability to map AxisCare to our earnings codes in iSolved to automate that process for..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461697) KC Kenya C. Scheduler > "Keeps me organized and keep things together" [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6883173) LA Loree A. CEO > "Support is difficult to reach and then dismissive." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4032277) BB Bradley B. Director > "Overall they are fantastic and tell future homecare owners about them." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118113) MS Melissa S. Owner > "The customer service team was not any better and they were rude to me." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___3509877) SS Shonna S. HCBS Director > "I like the robust reporting and access to integrations." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6673685) KM Kiera M. Administrator > "Wish there were more functions such as allowing caregivers to see their hours/pay calculations on the app, there is..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461770) TT Tri T. Owner and CEO > "Nice scheduling and tracking of the many variations." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6686923) BC Bryan C. Franchise Owner > "I have to track my referral sources and potential leads on two separate platforms now and we are having issues with..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2475488) NI NIMI I. Director of Operations > "It is easy to set up and use, safe and secure and updates their technology constantly to meet the ever changing and..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6351352) CW Catherine W. Scheduling/ Client Service Coord > "Not user friendly" [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___3500197) DD Dallas D. Junior Care Manager > "All the features are great." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7120190) JlG José luis G. Manager / owner > "Visually the interface looks I little bit all, just like and old windows, the restrictions for billing and make fixed..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___2295750) RF Ross F. Owner > "I am a tough grader so this is good." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115395) CE Carlos E. Admin > "Beta billing; i think it need more work and improvements; I'm still working on the legacy part of the software for..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2462473) KV Kevin V. Treasurer > "It is a secure platform and can handle all my information. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6673780) CK Christine K. Owner/Manager > "It is extremely frustrating that I cannot pull up a chronological daily log showing what different staff members have..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2475762) KO Kristina O. Client Specialist > "The user-friendly layout is key, the reminders the system does, and most of all all the detailed reports that can be..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6169508) LG Lauren G. Homecare Coordinator > "Many glitches with windows closing before information can be saved or saving the information and it doesn't show up." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461793) NE Nichole E. Care Coordinator > "I like how easy it is to navigate the system, and the courses we can take to continue learning to use the system." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6382180) AK Ashley K. Administrative Assistant > "Bottlenecks, this might be an internal internet capacity issue, but we frequently have slow downs in the AxisCare app..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461907) KV Kevin V. Treasurer > "It handles everything my home care company needs, and does it very well. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6673780) LW Lelynn W. Office Manager > "That's quite a pain. If they clock in within 5 min of the shift, we shouldn't be bothered to have to manually verify..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2477645) EP Emeline P. Director of Operations > "This establishes a rhythm that aids in resolving issues and tackling daily operational questions efficiently." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6178681) AG Andrea G. Case Manager / Scheduler > "Five full minutes of dead air waiting for callers to join the call should have been deleted from the file at least..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461889) SJ Shawnta J. Supervising Scheduler CNA > "For the most part AxisCare is easy to use, it has some glitches here and there but fairly a good app." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6673301) LW Lelynn W. Office Manager > "Right now it appears to only pull information from the site to AxC but will not submit info back to the site from AxC...." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2477645) SM Shirley M. Administrator > "Great experience using their platform from the caregiver and admin viewpoint." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6683098) BL Brittany L. Director of Operations > "It is great when it works but it often has bugs or issues that do not allow our caregivers to utilize the apps..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461713) LG Lyndsey G. Caregiver > "It is very easy to find what I am looking for and navigate the content" [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6351454) LG Lauren G. Homecare Coordinator > "Customer service is great about getting back to requests for service, but at times they quit communicating and the..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461793) PM Paula M. Payroll Specialist > "The software is fairly intuitive, and staff have been helpful and responsive. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6682959) JA Jenny A. Payroll > "I am not able to get both the actual hours worked and the hours that are scheduled. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461733) RR Ron R. President CEO > "positive, customer service is good and responsive." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7000055) LJ LAWRENCE J. Owner > "Not able to make changes to for access for roles." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461760) [View Reviews](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) DH DIANA H. Administrator > "It is very easy to use; I find it to be a very user-friendly tool for my agency, which..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___7108362) SD Shacria D. Secretary > "I don't like the fact that I can't confirm if there's a signature from the patient in..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6836343) AP Ashlee P. Payroll and Benefits Specialist > "I like that it is pretty user-friendly." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___7113463) PM Pascual M. Director Of Nursing > "I have been on the line for over 3 hrs and also waiting on the chat for a representative..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#SoftwareAdvice___6025351) ZK Zarmin K. Authorizations > "It is by favourite HC program & recommended to other vendors." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6253811) KF Kelly F. Billing and Collections Manager > "I would never choose to integrate with this company except that our MCO has chosen to." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6267493) EB Ekaterina B. Administrator > "We are using HHA since 2019 for EVV Compliance and scheduling, and so far it's the best..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4595954) PH Pamela H. Director of Waiver services > "That they knowingly lied to us to get us to sign a contract and now refuse to respond to..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4740824) VF Victoria F. Human Resource Manager > "I love that I can easily notate important details about our caregivers and the clients." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4615810) KT Kim T. co-owner > "We have patients and staff threatening to leave because some of the shifts worked don't..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4588622) HR Hector R. supervisor > "I CAN'T WAIT TILL THE DAY" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#SoftwareAdvice___6030985) CG CINDRA G. Office Manager > "Just poor communication overall." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6405497) MK Michele K. CEO > "Product is easy to use love the billing components , payroll, all and all its very easy..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3449715) PM Pascual M. Director Of Nursing > "Their customer service number is nowhere to be found on their site. " [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#SoftwareAdvice___6025351) SM Shannon M. Quality Manager > "I like that all the info is in one place and easy to access." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3459259) NG Natasha G. Administrator > "Very hard to deal with customer support, delays in solving issues causes claim denials..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4576501) LS Lea S. RN Clinical Supervisor > "It would also be helpful to be able to pull up all changed and discontinued medications..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429520) NM Noor M. Regional Manager > "It freeze alot and sometimes it take them 10min to be able to access their accounts." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4595941) FG Fanny G. HR Manager > "It user friendly and allows the agency to customize it to meet our needs" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3430106) TC Tait C. Director > "There is no customer service to speak of." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#GetApp___4876172) EB Ekaterina B. Administrator > "It's easy to get used to it and teach your employees to use it." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4595954) DD Diusnaidy D. Administrator > "No help to navigate the system." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6145477) SM Shannon M. Quality Manager > "They went above and beyond to assist us and it was greatly appreciated!!!!" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3459259) TW Terry W. owner > "My billing if horrible using this product and I'm at the point to hiring an attorney..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4576546) HM HOmi M. Payroll Specialist > "Easy access." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3442130) DD Diusnaidy D. Administrator > "Getting support is impossible." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6145477) AS Alicia S. PCA > "so it makes it simple to use." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3676480) TC Tait C. Director > "Otherwise I would have dropped them." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#GetApp___4876172) KH Kyah H. Executive Assistant > "I like the ease has to find what I need and to fill out the information." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3431436) HM HOmi M. Payroll Specialist > "Just when the system crashes, or when logged out in the middle of a report." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3442130) VR Verified Reviewer Manager > "Very popular in home care and managed long term care industry." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___2850730) BG Bobbie G. Director of Nursing/ > "You can enter visits but it doesn't confirm most times so you are stuff double billing,..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3437719) FR Fahad R. biller > "EVV system is a good function but need to make their support better and easy." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3439786) NR Narad R. Manager > "System does not accept the calls very often and care givers call the office." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3454871) AM April M. HR Assistant > "It is so easy now for them to clock in and out, AND to complete their charting!" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429557) NG Natasha G. Administrator > "Takes hours on hold to talk to support, weeks to months to have your problem fixed." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4576501) ME Melissa E. Administrative Assistant > "easy to use and if you have questions the online chat is quick and easy to use" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3439866) CB Charlee B. RN, Admin., CEO > "It’s taking longer to work in tickets and complete tasks." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4576640) MM Mary M. Manager > "I love that they are always progressing to release new updates!" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3436247) CB Crystal B. Owner > "I had to do twice the work needed for the free sites and had to pay for it." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4213626) ME Melissa E. Administrative Assistant > "makes scheduling easy" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3439866) DD Diusnaidy D. Administrator > "Worst customer support ever." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6145477) BB Brittany B. Administrator > "The ease of the software and ever changing features" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3439802) DD Diusnaidy D. Administrator > "Horrible." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___6145477) AN Alvin N. Data Quality Manager > "Ease of work and the accuracy of the software." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3431798) CB Crystal B. Owner > "They claimed I can't be released for convenience, but I signed up for convenience I..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4213626) CL Cindy L. Billing Manager > "Very user friendly. " [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3431894) KH Kelly H. VP of Administration > "The customer service is difficult to work with and at times unhelpful." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4633020) AM April M. HR Assistant > "The ease of use for our Aides is phenomenal!" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429557) TW Terry W. owner > "Customer support is terrible and has fixed my billing issue." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___4576546) SN Shaiar N. Intake & Enrollment Supervisor > "Slightly satisfied with services." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429542) SM Siedah M. Patient Care Coordinator > "Sometimes the system freezes on payroll weeks which delays us from completed our payroll..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429552) LS Lea S. RN Clinical Supervisor > "HHA is easy to use for the most part-" [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429520) CA Carol A. Data Systems Manager > "It was a very bad experience at first with the Aggregator for PA to Sandata and we don't..." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___3429560) VR Verified Reviewer Manager > "Easy to use." [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#Capterra___2850730) VP Valerie P. president > "Customer support are not knowledgeable about the software. " [See full review](https://www.capterra.com/p/140366/eXchange-Suite/#SoftwareAdvice___4256547) [View Reviews](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) ## User interface 4.65 (728) [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/) 3.64 (100) ### Features AxisCare Top features 40/48 - Activity Dashboard - AI Copilot - API - Appointment Management - Assessment Management - Billing & Invoicing - Calendar Management - Caregiver Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Clock In/Out - Communication Management - Compliance Management - Customizable Forms - Customizable Reports - Document Management - Electronic Signature - Employee Management - Employee Portal - EMR/EHR - For Long Term Care - Generative AI - Geriatric Care - GPS - HIPAA Compliant - Home Health Care Management - Insurance Management - Knowledge Base Management - Medication Management - Mobile Access - Monitoring - Multi-Location - Patient Records Management - Payroll Management - Point of Care System - Referral Management - Reminders - Reporting & Statistics - Scheduling - Task Management - Telemedicine - Third-Party Integrations - Visit Verification - Workflow Management [See all features](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#features) HHAeXchange 34/48 - Activity Dashboard - AI Copilot - API - Appointment Management - Assessment Management - Billing & Invoicing - Calendar Management - Caregiver Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Clock In/Out - Communication Management - Compliance Management - Customizable Forms - Customizable Reports - Document Management - Electronic Signature - Employee Management - Employee Portal - EMR/EHR - For Long Term Care - Generative AI - Geriatric Care - GPS - HIPAA Compliant - Home Health Care Management - Insurance Management - Knowledge Base Management - Medication Management - Mobile Access - Monitoring - Multi-Location - Patient Records Management - Payroll Management - Point of Care System - Referral Management - Reminders - Reporting & Statistics - Scheduling - Task Management - Telemedicine - Third-Party Integrations - Visit Verification - Workflow Management [See all features](https://www.capterra.com/p/140366/eXchange-Suite/#features) ### Recognition No recognitions have been awarded to AxisCare No recognitions have been awarded to HHAeXchange ### Deployment & support AxisCare Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HHAeXchange Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details AxisCare - By AxisCare - Located in United States - Founded in 2011 HHAeXchange - By HHAeXchange - Located in United States - Founded in 2008 ## Popular Comparisons [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [GEOH](https://www.capterra.com/p/207985/GeoH/)[4.93 (147)](https://www.capterra.com/p/207985/GeoH/reviews/) $200/month Price $13/month 4.4 Features 4.9 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/135068-207985/Non-Medical-Homecare-Scheduling-vs-GeoH) [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.64 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) vs [InMyTeam](https://www.capterra.com/p/215860/InMyTeam/)[4.56 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/) $375/month Price $200/month 3.7 Features 4.5 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/140366-215860/eXchange-Suite-vs-InMyTeam) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [eRSP](https://www.capterra.com/p/129443/eRSP/)[4.24 (99)](https://www.capterra.com/p/129443/eRSP/reviews/) $200/month Price $200/month 4.4 Features 4.2 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/129443-135068/eRSP-vs-Non-Medical-Homecare-Scheduling) [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.64 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) vs [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) $375/month Price $1000/month 3.7 Features 3.9 3.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/140366-147424/eXchange-Suite-vs-AlayaCare) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) $200/month Price $8/month 4.4 Features 4.4 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135068-233684/Non-Medical-Homecare-Scheduling-vs-ShiftCare) [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.64 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) vs [Alora Home Health](https://www.capterra.com/p/69030/Alora-Homecare-Software/)[4.52 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) $375/month Price $295/month 3.7 Features 4.3 3.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/69030-140366/Alora-Homecare-Software-vs-eXchange-Suite) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) $200/month Price $10/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135068-233554/Non-Medical-Homecare-Scheduling-vs-CareSmartz360) [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.64 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) vs [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) $375/month Price $10/month 3.7 Features 4.6 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/140366-233554/eXchange-Suite-vs-CareSmartz360) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) $200/month Price $1000/month 4.4 Features 3.9 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/135068-147424/Non-Medical-Homecare-Scheduling-vs-AlayaCare) [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.64 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) vs [GEOH](https://www.capterra.com/p/207985/GeoH/)[4.93 (147)](https://www.capterra.com/p/207985/GeoH/reviews/) $375/month Price $13/month 3.7 Features 4.9 3.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/140366-207985/eXchange-Suite-vs-GeoH) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/)[4.42 (271)](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/reviews/) $200/month Price $12 4.4 Features 4.2 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/126968-135068/Non-Medical-Private-Pay-System-vs-Non-Medical-Homecare-Scheduling) [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.64 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) vs [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) $375/month Price $8/month 3.7 Features 4.4 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/140366-233684/eXchange-Suite-vs-ShiftCare)