# Compare AxisCare vs AlayaCare 2026 | Capterra > Unsure of what to choose? Check Capterra to compare AxisCare and AlayaCare based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135068-147424/Non-Medical-Homecare-Scheduling-vs-AlayaCare --- # AxisCare vs AlayaCare Features and Cost Comparison Last updated April 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AxisCareAlayaCare2/4 selected [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.1 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) [## AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting Price $200.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.5 Customer Service 4.6 Reviews Sentiment GK Based on [729 reviews](#user-reviews) Positive 693 Neutral 20 Negative 16 [## AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.1 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) Starting Price $1000.00/month Value-for-Money 3.9 Functionality 3.9 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment VS Based on [188 reviews](#user-reviews) Positive 151 Neutral 27 Negative 10 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Home Care Software Best performer 40 / 48 Only AxisCare - Caregiver Management - Chat/Messaging - For Long Term Care 37 / 48 Only AlayaCare - Charting - Employee Portal - Telemedicine User satisfaction User satisfaction 4.7 User reviews[729](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.5 Customer support 4.6 User satisfaction 4.1 User reviews[188](https://www.capterra.com/p/147424/AlayaCare/reviews/) Ease of use 4.1 Functionality 3.9 Value for money 3.9 Customer support 4.1 Price starts from Price starts from $200Other, Per Month - Free version - Free trial Price starts from $1000Per Month - Free version - Free trial Best for Best for Enterprise-level non-medical, personal care home care agencies, including those billing to Medicaid. Our clients seek to improve their workflows, simplify billing, and have full reporting abilities. Best for Home Care, Home Health, Private Duty (Nursing and Non-Medical), Home Infusion, Community Programs ## User reviews Pros & cons GK Griselda K. Owner, President > "The system is designated with enough alerts and features to have an efficient workflow from scheduling to payment..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115501) AS Amanda S. Childcare Scheduler > "so i get a little confused on how to navigate and what filters to use to get exactly what i want or need." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118019) VR Verified Reviewer Accounting Manager > "They offer several integrations that make onboarding, payroll, and invoicing a much easier and secure process." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7122466) BB Bradley B. Director > "It is hard to manage the integration between the two." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118113) CR Crystal R. Care Director > "One of the biggest strengths is their customer support—any time we need assistance, we’re able to quickly get in touch..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115402) TM Tyler M. Administrator > "That makes me a little cautious, especially around stability and data integrity." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471) PM Philip M. Office Manager > "The system works seamlessly and smoothly with our accounting software and the customer service is always available and..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6363643) NC Niccole C. Office Manager > "It messes up when we are uploading information." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7116220) CR Crystal R. Care Director > "In terms of features, the real-time scheduling view is one of my favorites." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115402) SL Susan L. Owner > "There are some features in scheduling that are less intuitive than I would prefer." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7001792) TM Tyler M. Administrator > "API is probably the strongest part. If you know what youre doing you can build around it and fix a lot of the gaps..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471) SC Selena C. Care Coordinator > "We get a lot of calls for clocking in and out because the app says they are to far away and they are right in front of..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6351404) AS Amanda S. Childcare Scheduler > "The program overall has some many features to explore and learn how to use to make my job a little bit easier each time..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118019) DC Desiree C. Health aid > "The pricing it can be a little pricey for smaller organizations." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6607541) AS Alison S. Owner > "Their features have evolved nicely with the times in home care and the scheduling elements are intutive and improve..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7004090) TM Tyler M. Administrator > "UI is inconsistent right now." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471) TG Tiffany G. Scheduler > "We are able to keep all staffs credentials in one place incase we rehire at a later date." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6887535) TM Tyler M. Administrator > "That’s not something you can afford to get wrong in healthcare." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471) AH Ashely H. Scheduling manager > "Only sometimes it may not refresh on the app, but the desktop is good" [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7122317) TS Tanesha S. Scheduling Coordinator > "No a huge fan of the latest update the Beta Navigation because it is not as user friendly." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6682981) LH Lori H. Superviser > "What I like most about AxisCare is how easy its features are to learn, along with the support provided if help is..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7122602) TT Tri T. Owner and CEO > "Sometimes the caregiver app causes confusion." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6686923) DO Dan O. Recruitment, Retention and Technology > "Customer service is phenomenal from a support standpoint, but their hands are tied due to the development team and..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6832921) TS Tanesha S. Scheduling Coordinator > "Also switching from client to caregiver is not an easy transition." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6682981) GK Griselda K. Owner, President > "It is a very user-friendly system, for both users and caregivers out in the field. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115501) SB Sahnil B. Human Resources Coordinator > "No option to put “out of office” reminder" [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6712360) MC Melissa C. Unit Supervisor Care Coordinator > "It's a secure and easy-to-use application for daily use, providing better support to customers and employees." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7005616) BD Bryan D. Home Health Aide > "Axiscare is being short-sighted by not to support end users more directly and not adding end user accessible..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___3597572) AS Alison S. Owner > "It makes my job managing more seemy business organized and keeps things running smoothly." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7004090) IN Isaac N. Administrator > "Staff can't sign incident reports and the application for employment doesn't do us much good." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___3701665) CS Candyce S. Owner > "With ability to customize any form and create almost any report, I couldn’t be happier." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6370385) OA Oluwaseun A. CEO > "They will charge you regardless of your business position without providing and form of service as you are locked down..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___4567217) AB Amanda B. Area Manager > "Been using for 5 yrs and I think it is great, can use with ease and dependable which is essential to client and..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7002015) MM Mary M. owner > "I had trouble with my Quickbooks and the support team helped me with that when I could not get Quickbooks support team..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4089412) KM Kelly M. CARE MANAGER > "I like that Axis care keeps everything organized in one place." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118000) TA Tracy A. Owner > "Basically because I have learned there was none due to Axis care having full knowledge that this service would NOT work..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4785480) JP Jennifer P. Owner > "Overall, AxisCare delivers strong value and has become an essential part of our day-to-day operations." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7122333) BD Bryan D. Home Health Aide > "The Axiscare software malfunctions about half of the time. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___3597572) MD Misty D. Case Manager > "It's nice to add info to a call log with the first or last name." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6883259) OA Oluwaseun A. CEO > "I am having to pay all expenses and overhead cost out of pocket." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___4567217) LH Lori H. Superviser > "It is easy to navigate and evert feature is designed in a way the easy to learn." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7122602) TA Tracy A. Owner > "Overall, I would say, poor… Due to the fact that they knew the service would not work in my area." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4785480) TP Thomas P. Accounting Manager > "AxisCare is an effective tool to maximize the processing of employee time management, collect data, onboarding,..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6201511) Rich J. Director of Customer Experience > "There has to be a better solution for each of their clients than being told that this is not possible." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___3744519) RR Ron R. President CEO > "The UI is intuitive, performance is good and the overall system is reliable, minimal or no down time." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7000055) BD Bryan D. Home Health Aide > "The most frequent problem is refusing input." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___3597572) CR Crystal R. Care Director > "Overall, AxisCare is a reliable platform that continues to support our team effectively." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115402) SH Sherri H. Director of Operations > "I would love to have the ability to map AxisCare to our earnings codes in iSolved to automate that process for payroll...." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461697) SG Simone G. Nurse > "I like how precise and easy it is for me to do my job as a nurse." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7122411) LA Loree A. CEO > "Support is difficult to reach and then dismissive." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4032277) SG Simone G. Nurse > "Axiscare has been a life saver for me." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7122411) KM Kiera M. Administrator > "Wish there were more functions such as allowing caregivers to see their hours/pay calculations on the app, there is no..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461770) CC Carleton C. Owner > "The price was great as well - much cheaper than our old system. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7117334) BC Bryan C. Franchise Owner > "I have to track my referral sources and potential leads on two separate platforms now and we are having issues with..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2475488) DC Desiree C. Health aid > "It also helps keeping track of who best matches each client." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6607541) JlG José luis G. Manager / owner > "Visually the interface looks I little bit all, just like and old windows, the restrictions for billing and make fixed..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___2295750) DO Dan O. Recruitment, Retention and Technology > "I like that it is web-based; the support line folks are really great, and they try their best to help you with the..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6832921) CE Carlos E. Admin > "Beta billing; i think it need more work and improvements; I'm still working on the legacy part of the software for..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2462473) YE Yisel E. Billing Coordinator > "That everytime i have a problem and i call they always help me and make sure that im set up and my problems has been..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6363567) CK Christine K. Owner/Manager > "It is extremely frustrating that I cannot pull up a chronological daily log showing what different staff members have..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2475762) KC Kenya C. Scheduler > "Keeps me organized and keep things together" [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6883173) LG Lauren G. Homecare Coordinator > "Many glitches with windows closing before information can be saved or saving the information and it doesn't show up." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461793) BB Bradley B. Director > "Overall they are fantastic and tell future homecare owners about them." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118113) AK Ashley K. Administrative Assistant > "Bottlenecks, this might be an internal internet capacity issue, but we frequently have slow downs in the AxisCare app -..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461907) SS Shonna S. HCBS Director > "I like the robust reporting and access to integrations." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6673685) LW Lelynn W. Office Manager > "That's quite a pain. If they clock in within 5 min of the shift, we shouldn't be bothered to have to manually verify..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2477645) TT Tri T. Owner and CEO > "Nice scheduling and tracking of the many variations." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6686923) AG Andrea G. Case Manager / Scheduler > "Five full minutes of dead air waiting for callers to join the call should have been deleted from the file at least..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461889) NI NIMI I. Director of Operations > "It is easy to set up and use, safe and secure and updates their technology constantly to meet the ever changing and..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6351352) LW Lelynn W. Office Manager > "Right now it appears to only pull information from the site to AxC but will not submit info back to the site from AxC. ..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2477645) DD Dallas D. Junior Care Manager > "All the features are great." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7120190) BL Brittany L. Director of Operations > "It is great when it works but it often has bugs or issues that do not allow our caregivers to utilize the apps features." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461713) RF Ross F. Owner > "I am a tough grader so this is good." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115395) MS Melissa S. Owner > "The customer service team was not any better and they were rude to me." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___3509877) KV Kevin V. Treasurer > "It is a secure platform and can handle all my information. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6673780) LG Lauren G. Homecare Coordinator > "Customer service is great about getting back to requests for service, but at times they quit communicating and the..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461793) KO Kristina O. Client Specialist > "The user-friendly layout is key, the reminders the system does, and most of all all the detailed reports that can be..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6169508) JA Jenny A. Payroll > "I am not able to get both the actual hours worked and the hours that are scheduled. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461733) NE Nichole E. Care Coordinator > "I like how easy it is to navigate the system, and the courses we can take to continue learning to use the system." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6382180) LJ LAWRENCE J. Owner > "Not able to make changes to for access for roles." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461760) [View Reviews](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) VS Victoria S. General Manager > "AlayaCare makes team coordination and management easier with the support of providing live updates and simple activities tracking,..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6845799) HL Hari L. Finance Manager > "In the billing/invoicing systems- the feature with clients pay does no provide periodic statements of payment." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024447) MB Mehwish B. CEO > "It helps us manage scheduling, documentation, and client care efficiently while ensuring compliance and quality service delivery." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024156) MB Mehwish B. CEO > "Sometimes the system can be slow, and certain features take time to learn or customize for specific agency needs." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024156) ZK Zach K. System Administrator > "Alayaconnector allows us to streamline workflows and make it easy for our office staff to do their work." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018903) GS Griffin S. Quality Assurance Specialist > "These issues being things like, not being able to search clients/employees with apostrophes in their name or hyphens for the first..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631477) SF Susan F. Clinical Leader > "Ability to see schedules, create our own forms and the tracking data we can pull which greatly helps us Accreditation and our metrics..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437670) GS Griffin S. Quality Assurance Specialist > "There should not be a "Client Contact Type" and "Client Contact Type (form context field)", especially when in many cases only one of..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631477) AD Andrew D. CFO > "Alayacare helped us transition to digital documentation so we have a streamlined process for receiving notes, processing them, and..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433076) JM Joanne M. interRAI Care Coordinator > "Facility Scheduling - employee and client sides are not responsive to each other - requires schedulers to do more work than they..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437629) KB Kelli B. Manager of Community Support Services > "What stands out is the responsiveness and dedication of the helpdesk team. Whenever an issue arises, they’re quick to investigate and..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7027269) CA Carson A. IT Assistant > "Some of the permissions are hard to work with as we use a certain type of role for staff but they can't do certain things but if we..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441545) UB Ursi B. Data System Administrator > "The ability to add custom fields in some of the areas like demographics for both employees and clients, client contacts and service..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441689) VR Verified Reviewer Director of Implentation > "Sometimes when an issue arises, it can be something so small that breaks alot of workflows." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6872617) KD Katherine D. Operations Manager > "The account manager and consultant services have been particularly responsive and supportive of our business needs lately, which has..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631420) Wendi S. Operations Manager > "Data Exploration and the reporting functions are very challenging." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6872645) MB Michelle B. Clinical Services Manager > "As a clinical service manager, this makes it easy to identify items of interest and monitor for quality improvement of the different..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433134) JL Jonathan L. Billing Payroll Accounts Receivable Manager > "Some bugs include the rate not initially appearing on the invoice until we regenerate it. " [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433142) SS Suilen S. Service Corrdinator > "I enjoyed using AlayaCare and it allows us to schedule for our clients and also see the careplan clearly." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437393) KV KRIZEL V. Client Care Coordinator > "Times that alaya making updates and changes to the platform can sometimes disrupt workflows." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6445624) UB Ursi B. Data System Administrator > "The capability to build custom forms help us with our customized workflows." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441689) SF Stacy F. Senior Scheduling Coordinator > "It’s a struggle to have to wait the 2 hrs for a report to be accurate." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018659) MB Mehwish B. CEO > "I like that AlayaCare is easy to use and keeps everything in one place—scheduling, client records, and staff management are all well..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024156) MP Matthew P. Director Implementation > "There seems to be odd glitches that happens in the system that does not hve any reasons and its one offs." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774905) KS Katie S. Director of Quality and Process Improvement > "This combination of flexibility and forward momentum makes it an invaluable tool for adapting to the ever-evolving demands of the..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433168) AF Andrew F. President > "Some UE issues with the mobile app." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024492) KM Kayla M. Scheduling Coordinator > "There are always new updates and features that we can update and customize for our needs." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018658) PR Peter R. Executive Director > "Regarding payroll: payrate variation by client is not accommodated. " [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6439550) SF Susan F. Clinical Leader > "bit of a learning curve to use it, our health care workers struggle with many different field but the new photo icons help them" [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437670) CD Corrie D. Clinical Manager > "I have really struggled as a Children's treatment Centre because the software is not designed for our usage." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631402) CA Carson A. IT Assistant > "The ability to make custom dashboards and reports are a huge benefit." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441545) ZK Zach K. System Administrator > "Features do not work right out of the box." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018903) SG Steve G. Director of Social Media and Communications > "I love how, it is continually improving and keeping tabs on needs and changes within the industry itself." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024372) SW Samantha W. Private Duty Supervisor > "We're constantly having to tell them to delete the app and redownload it." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433174) VR Verified Reviewer Director of Implentation > "works great most of the time and does everything our organization needs for it to do and in certain areas even more." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6872617) DH Denise H. Executive Director > "This becomes 'old fast' when do several schedule changes." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631464) TJ Tanya J. Client Care Coordinator > "The risk factors, which is the new feature of Alaya Care is wonderful, you can even have a comparative analysis ." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437524) PR Peter R. Executive Director > "Regarding billing: Billing detail is inadequate. " [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6439550) KR Katrina R. Systems, Process, and Integration Specialist > "What I like most about AlayaCare are the Notable and Patient Risk Dashboard features." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774876) DS Diane S. Operations Manager > "Not sure what to say , no negatives to report." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6775021) KS Katie S. Director of Quality and Process Improvement > "Over the years, we've navigated various ups and downs, learning and growing along the way. While the path hasn't always been smooth,..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433168) AR Anthony R. Act. Exec Dir > "The one-day delay between data input and access to data exploration is a killer and inhibits all aspects of daily business, sometimes..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2576462) KM Kayla M. Scheduling Coordinator > "I really enjoy all of the scheduling features within AlayaCare." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018658) EW Emily W. Owner / Director of Clinical Services > "It is time consuming (many fields are marked as required), and in current state, we are not able to make simple changes to meds such..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546392) TV Tram V. Financial Administrator > "The user-friendly interface ensures that staff can navigate through the system without much training or difficulty." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631391) MZ Maryanne Z. General Manager > "The bill codes are not in alphabetical order in the list (but rather in order of creation which is not user friendly - especially..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2581212) SG Steve G. Director of Social Media and Communications > "Being efficient in the basics will be my near future goal." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024372) KB Karen B. Decision Support Consultant > "Scheduling - cannot get "live" data. If scheduling is working to fill vacant visits, or other issues, they cannot run reports..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2557618) SR Sara R. Home Support Manager > "It's user friendly and the app has been good for my Frontline staff." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024529) KS Kelley S. President > "For example stat holiday shifts need to be split if the shift goes over night; the system does not recognize even though we added the..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2557566) JG Jay G. Regional manager > "I like that i can also see missed visits." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018655) AP Ariel P. On Call Coordinator/Community Nurse > "I end up opening a lot of screens to find information I need while not losing what I am working on currently and it's a lot of..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2569944) BM Brandis M. Vice President of Operations and Strategic Management > "I love the ease of information sharing amongst our field staff and back end office users." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6632155) EW Emily W. Owner / Director of Clinical Services > "The meds module also seems to load much more slowly than other modules in AlayaCare, so I often am sort of waiting for the page to..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546392) AD Andrew D. CFO > "We've been able to grow much more quickly as a result of the business efficiencies we have achieved." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433076) MZ Maryanne Z. General Manager > "I do not like the way you have to manually create service codes, bill codes then link them to the service codes. " [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2581212) BH Breann H. Director, Retirement and Community Care > "They are constantly improving their platform and their customer service is typically responsive." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6632889) PO Penny O. Chief Operations Officer > "We are also experiencing issues with the mobile app in offline mode with clients not found or visits not found. " [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2556954) MVA Maria Victoria A. Care Manager > "It is very accessible to the staff." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024489) KP Kim P. On call coordinator > "documents are hidden in a file in a folder in sub folder in a tab in a module, its not efficient" [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2558914) KA Kris A. President > "Excellent support to work within a platform that meets our needs" [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631390) LJ Lisa J. Administrative Assistant > "Sometimes the website can be slow, and the capability to alter it to fit our needs has been somewhat challenging, but we always find ..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546378) KH Kerry H. Executive Director > "Exceptional level of service and professionalism from our Account Manager and Customer Success Director" [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774910) SM Shena M. AR & Payroll Director > "We are not able to filter by clock in/out percentage to mass approve visits." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2298743) KR Katrina R. Systems, Process, and Integration Specialist > "Continuing to bring it up at our OHT in hopes to have more partners join." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774876) BL Briana L. RPN > "Not all referrals have been transferred over, trying to find a BRN and CC or physicians contact is difficult or non existent." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2570096) TV Tram V. Financial Administrator > "Scheduling, billing, and payroll are integrated and easy to use." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631391) SM Shena M. AR & Payroll Director > "Payroll - we are unable to set up pay rates for specific clients." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2298743) JM Joanne M. interRAI Care Coordinator > "Easy access to a shared chart by all Team Members" [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437629) KK Keerthana K. Program Coordinator > "we can only click the up and down arrow key to change the time, which is a time waste." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2556902) MN Madison N. Clinical Nursing Supervisor > "It has been very easy to learn with stepping into a new role, it hasn't been over whelming and I really enjoy teaching new staff how..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6439430) BL Briana L. RPN > "There is a lag to the system that takes time out of my day and from my patients." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2570096) NP Nicole P. HR Administrator > "I like the wide range of services offered by AlayaCare." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631389) KS Kelley S. President > "Mobile app usage can be a challenge for the field staff at times." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2557566) KS Katie S. Director of Quality and Process Improvement > "We've been with AC for nearly eight years, and it's been quite a journey, full of both challenges and successes." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433168) CW Chelsey W. Operations Supervisor > "There are no hard stops in the system to prevent issues such as fraud." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546259) UB Ursi B. Data System Administrator > "Data Explorer 2.0 reporting is easy to use and comprehensive." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441689) DW Debbie W. Assist CFO- > "Reports make it hard to balance monthly sales and posting" [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546661) SG Steve G. Director of Social Media and Communications > "Wonderful, and hopeful for what the future holds." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024372) KK Keerthana K. Program Coordinator > "my workers in the community always complained that their app does not load , could not clock out." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2556902) [View Reviews](https://www.capterra.com/p/147424/AlayaCare/reviews/) ## User interface 4.65 (729) [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/) 4.09 (188) ### Features AxisCare Top features 40/48 - Activity Dashboard - AI Copilot - API - Appointment Management - Assessment Management - Billing & Invoicing - Calendar Management - Caregiver Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Clock In/Out - Communication Management - Compliance Management - Customizable Forms - Customizable Reports - Document Management - Electronic Signature - Employee Management - Employee Portal - EMR/EHR - For Long Term Care - Generative AI - Geriatric Care - GPS - HIPAA Compliant - Home Health Care Management - Insurance Management - Knowledge Base Management - Medication Management - Mobile Access - Monitoring - Multi-Location - Patient Records Management - Payroll Management - Point of Care System - Referral Management - Reminders - Reporting & Statistics - Scheduling - Task Management - Telemedicine - Third-Party Integrations - Visit Verification - Workflow Management [See all features](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#features) AlayaCare 37/48 - Activity Dashboard - AI Copilot - API - Appointment Management - Assessment Management - Billing & Invoicing - Calendar Management - Caregiver Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Clock In/Out - Communication Management - Compliance Management - Customizable Forms - Customizable Reports - Document Management - Electronic Signature - Employee Management - Employee Portal - EMR/EHR - For Long Term Care - Generative AI - Geriatric Care - GPS - HIPAA Compliant - Home Health Care Management - Insurance Management - Knowledge Base Management - Medication Management - Mobile Access - Monitoring - Multi-Location - Patient Records Management - Payroll Management - Point of Care System - Referral Management - Reminders - Reporting & Statistics - Scheduling - Task Management - Telemedicine - Third-Party Integrations - Visit Verification - Workflow Management [See all features](https://www.capterra.com/p/147424/AlayaCare/#features) ### Recognition AxisCare Best Value Long Term CareSoftware (2024)  AlayaCare is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support AxisCare Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos AlayaCare Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details AxisCare - By AxisCare - Located in United States - Founded in 2011 AlayaCare - By AlayaCare - Located in Canada - Founded in 2014 ## Popular Comparisons [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [GEOH](https://www.capterra.com/p/207985/GeoH/)[4.93 (153)](https://www.capterra.com/p/207985/GeoH/reviews/) $200/month Price $13/month 4.4 Features 4.9 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/135068-207985/Non-Medical-Homecare-Scheduling-vs-GeoH) [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) vs [InMyTeam](https://www.capterra.com/p/215860/InMyTeam/)[4.56 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/) $1000/month Price $200/month 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147424-215860/AlayaCare-vs-InMyTeam) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [eRSP](https://www.capterra.com/p/129443/eRSP/)[4.24 (99)](https://www.capterra.com/p/129443/eRSP/reviews/) $200/month Price $200/month 4.4 Features 4.2 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/129443-135068/eRSP-vs-Non-Medical-Homecare-Scheduling) [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) vs [Alora Home Health](https://www.capterra.com/p/69030/Alora-Homecare-Software/)[4.52 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) $1000/month Price $295/month 3.9 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/69030-147424/Alora-Homecare-Software-vs-AlayaCare) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) $200/month Price $8/month 4.4 Features 4.4 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135068-233684/Non-Medical-Homecare-Scheduling-vs-ShiftCare) [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) vs [GEOH](https://www.capterra.com/p/207985/GeoH/)[4.93 (153)](https://www.capterra.com/p/207985/GeoH/reviews/) $1000/month Price $13/month 3.9 Features 4.9 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/147424-207985/AlayaCare-vs-GeoH) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.77 (182)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) $200/month Price $10/month 4.4 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/135068-233554/Non-Medical-Homecare-Scheduling-vs-CareSmartz360) [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) vs [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.77 (182)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) $1000/month Price $10/month 3.9 Features 4.6 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147424-233554/AlayaCare-vs-CareSmartz360) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/)[4.42 (271)](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/reviews/) $200/month Price $12 4.4 Features 4.2 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/126968-135068/Non-Medical-Private-Pay-System-vs-Non-Medical-Homecare-Scheduling) [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) vs [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) $1000/month Price $8/month 3.9 Features 4.4 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147424-233684/AlayaCare-vs-ShiftCare) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.64 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) $200/month Price $375/month 4.4 Features 3.7 4.5 Ease of Use 3.7 [View full comparison](https://www.capterra.com/compare/135068-140366/Non-Medical-Homecare-Scheduling-vs-eXchange-Suite) [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) vs [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/)[4.42 (271)](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/reviews/) $1000/month Price $12 3.9 Features 4.2 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/126968-147424/Non-Medical-Private-Pay-System-vs-AlayaCare)