---
title: "Compare AxisCare vs ShiftCare 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare ShiftCare and AxisCare based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/135068-233684/Non-Medical-Homecare-Scheduling-vs-ShiftCare"
page_type: "comparison"
language: "en"
---

# ShiftCare vs AxisCare Features and Cost Comparison

Last updated September 25th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShiftCareAxisCare2/4 selected

[ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

[AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

[## ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting Price

$8.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

JR

Based on [145 reviews](#user-reviews)

Positive

135

Neutral

6

Negative

4

[## AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting Price

$325.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

GK

Based on [729 reviews](#user-reviews)

Positive

693

Neutral

20

Negative

16

## Summary

* * *

Features in Home Care Software

Best performer

43 / 48

Only ShiftCare

-   API
-   Charting
-   Document Management

36 / 48

Only AxisCare

-   Insurance Management

User satisfaction

User satisfaction

4.6

User reviews[145](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.7

User satisfaction

4.7

User reviews[729](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$8Per User, Per Month

-   Free version
-   Free trial

Price starts from

$325Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Home care agencies, aged care, IDD providers, support coordinators and allied health professionals. We offer both a web platform and mobile-friendly app for admin teams and employees.

Best for

Enterprise-level non-medical, personal care home care agencies, including those billing to Medicaid. Our clients seek to improve their workflows, simplify billing, and have full reporting abilities.

## User reviews

Pros & cons

JR

Julie R.

Scheduling

> "I enjoyed working with ShiftCare and being able to assign caregivers to clients and schedule appointments for care with..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7038510)

Daniel M.

Director

> "Additionally, minor but noticeable issues—like formatting errors with Xero integration, the lack of automatic syncing with..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687)

BL

Brooks L.

Medical Assistant

> "It makes your schedule, has great security and the best customer support."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7138490)

Daniel M.

Director

> "Certain UX issues, such as the awkward date picker and limited flexibility in scheduling shifts (e.g., only allowing 15-..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687)

KF

Karen F.

Manager

> "The Help Centre contains easy videos and guides to support new users and the Support Team are remarkable with response..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6542867)

CP

Cynthia P.

Owner

> "Everything. But my biggest issue is they over promise in the sales process and tell you they can do everything you want..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#SoftwareAdvice___7043060)

SH

Scott H.

Disability Support Worker

> "Scheduling is easy with a good amount of customisability, allowing me to add a good amount of detail to shifts for workers."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6813084)

JS

Jason S.

Owner

> "The product is unstable, support is unreliable, and the company’s integrity is questionable."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383)

Daniel M.

Director

> "ShiftCare has streamlined our business operations, reducing admin time and errors significantly."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687)

FL

Faye L.

Manager

> "The payroll could not be broken down into different time periods so integration into Xero was useless."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287)

KC

Kylie C.

Director

> "Answers are prompt whenever there is a question or issue. If something more complex arises, it is a great comfort to..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6795836)

FL

Faye L.

Manager

> "Shiftcare had some privacy breaches as there were teams that could access information from other team teams through..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287)

LA

Loris A.

Office Administrator

> "We also like that we are able to manage who sees what documents. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6535382)

GG

Gerry G.

Client Intake and Scheduling Coordinator

> "Could be more straight forward - have to click too many buttons to do something which is annoying."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797213)

ZH

Zeb H.

Managing Director

> "Still a bit clunky there are a lot of features inside which could be tweaked which would improve the experience."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6798116)

CG

Claire G.

Director

> "Integration doesn't work as well as it could - it often drops things off. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136)

CG

Claire G.

Director

> "Customer service on the chat function and availability of people on there is fantastic."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136)

JS

Jason S.

Owner

> "The onboarding was confusing and poorly supported."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383)

ZH

Zeb H.

Managing Director

> "Then improving the design and correcting all the glitches would go a long way too!!"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6798116)

KlK

Kourtney-lee K.

Compliance and Service Delivery

> "I hate it, im sick of the videos just write the dam instructions down and ill work it out."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797269)

AR

Angela R.

Disability Support

> "What I liked most about ShiftCare is its user-friendly interface and comprehensive features that make organizing and..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349101)

KlK

Kourtney-lee K.

Compliance and Service Delivery

> "The bloody cost of it, per user when it should just be purchase the software and cya."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797269)

JS

Janelle S.

Founder

> "Response of staff online and through phone check-ups has been great."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6800475)

AS

Amy S.

Team Leader

> "Doing anything admin related on the phone was tricky and time consuming."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6855300)

LE

Leigh E.

Managing Director

> "The functions of ShiftCare allows us to run our business to a high standard, to track /amend"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6402156)

CG

Claire G.

Director

> "Also, it's got very expensive for small to medium sized businesses."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136)

BR

Brayden R.

Manager

> "Easy to use, and not only a rostering platform but also works for invoicing."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6518070)

LW

Lucas W.

Sole trader

> "Fairly expensive for a sole trader but couldn’t survive without it."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6521637)

RM

Ricky M.

Support worker

> "I save so much time in regards to rostering, sending invoices, Staff management, and so much more."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6332947)

AP

Angela P.

Director

> "for my own use, I would find it too time consuming to enter what I am currently using in my Calendar on a daily basis, to..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4776345)

REL

Ruth Esther L.

CEO

> "We've used shiftcare for close to 7 years and we have seen how far the improvements have come. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6696220)

KL

Kerri L.

Founder and CEO

> "I honestly have nothing that I could categorize as the thing I like "least" about ShiftCare."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349890)

DM

Daniel M.

General Manager

> "The ability to read shift notes at the click of a button along with the Xero integration make invoicing and staff payments..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4730932)

CT

Cindy T.

Managing Director

> "There are no improvements that I can see are needed yet."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___5067016)

MD

Mike D.

Director

> "ShiftCare provides a comprehensive platform for me to manage staff and clients in my small NDIS business providing..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4747877)

JA

Jaypee A.

Director

> "we have multiple locations and it doesn't allow me to create a separate schedular that shows 2 different groups of support..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___3606553)

REL

Ruth Esther L.

CEO

> "Prompt support through the chat and efficiency."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6696220)

XL

Xanthia L.

Staff Trainer

> "App can glitch on occasions, issues with adding more than one expense"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997909)

JM

Julia M.

Service Delivery Manager

> "Mostly easy to roster and capture client info."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6794659)

JN

Jade N.

Director

> "It's disappointing to note that a key feature that could greatly improve efficiency is missing from the basic version."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997927)

TM

Tyler M.

Founder & CEO

> "Shiftcare has helped take my small sole trader business and turn it into a medium sized company."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___5061480)

HV

Heidi V.

Office Manager

> "I find it difficult to return to a previous page. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4992320)

AG

Anand G.

Service manager

> "Accuracy can add and allocate staff in different work location with ease"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6192059)

AP

Amy P.

Therapy assistant

> "Sometimes it will glitch after restarting mutilple times and not show shifts."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___3252343)

KP

Kristina P.

Managing Director

> "Shiftcare effectively consolidates these functions, simplifying our operations."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6342660)

FL

Faye L.

Manager

> "The payroll could not be broken down into different time periods so integration into Xero was useless."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287)

SH

Scott H.

Disability Support Worker

> "I have not had any issues using the app yet after over 12 months."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6813084)

CG

Claire G.

Director

> "Integration doesn't work as well as it could - it often drops things off. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136)

XL

Xanthia L.

Staff Trainer

> "At Wattle Blue we like the ease booking shifts with our clients that can be accessed by our support worker for before,..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997909)

CP

Cynthia P.

Owner

> "Everything. But my biggest issue is they over promise in the sales process and tell you they can do everything you want..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#SoftwareAdvice___7043060)

AE

Aleesha E.

Support Manager

> "Scheduling the team is super easy and has made communicating change of shifts a breeze."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6039200)

JS

Jason S.

Owner

> "The product is unstable, support is unreliable, and the company’s integrity is questionable."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383)

JT

James T.

Owner

> "It’s easy to use and great for small businesses"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6533732)

JS

Jason S.

Owner

> "The onboarding was confusing and poorly supported."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383)

[View Reviews](https://www.capterra.com/p/233684/ShiftCare/reviews/)

GK

Griselda K.

Owner, President

> "The system is designated with enough alerts and features to have an efficient workflow from scheduling to payment..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115501)

AS

Amanda S.

Childcare Scheduler

> "so i get a little confused on how to navigate and what filters to use to get exactly what i want or need."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118019)

VR

Verified Reviewer

Accounting Manager

> "They offer several integrations that make onboarding, payroll, and invoicing a much easier and secure process."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7122466)

BB

Bradley B.

Director

> "It is hard to manage the integration between the two."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118113)

CR

Crystal R.

Care Director

> "One of the biggest strengths is their customer support—any time we need assistance, we’re able to quickly get in..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115402)

TM

Tyler M.

Administrator

> "That makes me a little cautious, especially around stability and data integrity."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471)

CR

Crystal R.

Care Director

> "In terms of features, the real-time scheduling view is one of my favorites."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115402)

NC

Niccole C.

Office Manager

> "It messes up when we are uploading information."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7116220)

TM

Tyler M.

Administrator

> "API is probably the strongest part. If you know what youre doing you can build around it and fix a lot of the..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471)

SL

Susan L.

Owner

> "There are some features in scheduling that are less intuitive than I would prefer."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7001792)

AS

Amanda S.

Childcare Scheduler

> "The program overall has some many features to explore and learn how to use to make my job a little bit easier..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118019)

DC

Desiree C.

Health aid

> "The pricing it can be a little pricey for smaller organizations."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6607541)

AH

Ashely H.

Scheduling manager

> "Only sometimes it may not refresh on the app, but the desktop is good"

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7122317)

TM

Tyler M.

Administrator

> "UI is inconsistent right now."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471)

LH

Lori H.

Superviser

> "What I like most about AxisCare is how easy its features are to learn, along with the support provided if help is..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7122602)

TM

Tyler M.

Administrator

> "That’s not something you can afford to get wrong in healthcare."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471)

GK

Griselda K.

Owner, President

> "It is a very user-friendly system, for both users and caregivers out in the field. "

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115501)

TS

Tanesha S.

Scheduling Coordinator

> "No a huge fan of the latest update the Beta Navigation because it is not as user friendly."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6682981)

KM

Kelly M.

CARE MANAGER

> "I like that Axis care keeps everything organized in one place."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118000)

TT

Tri T.

Owner and CEO

> "Sometimes the caregiver app causes confusion."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6686923)

JP

Jennifer P.

Owner

> "Overall, AxisCare delivers strong value and has become an essential part of our day-to-day operations."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7122333)

TS

Tanesha S.

Scheduling Coordinator

> "Also switching from client to caregiver is not an easy transition."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6682981)

AS

Alison S.

Owner

> "Their features have evolved nicely with the times in home care and the scheduling elements are intutive and..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7004090)

SC

Selena C.

Care Coordinator

> "We get a lot of calls for clocking in and out because the app says they are to far away and they are right in..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6351404)

LH

Lori H.

Superviser

> "It is easy to navigate and evert feature is designed in a way the easy to learn."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7122602)

SB

Sahnil B.

Human Resources Coordinator

> "No option to put “out of office” reminder"

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6712360)

TG

Tiffany G.

Scheduler

> "We are able to keep all staffs credentials in one place incase we rehire at a later date."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6887535)

OA

Oluwaseun A.

CEO

> "They will charge you regardless of your business position without providing and form of service as you are locked..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___4567217)

TP

Thomas P.

Accounting Manager

> "AxisCare is an effective tool to maximize the processing of employee time management, collect data, onboarding,..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6201511)

MM

Mary M.

owner

> "I had trouble with my Quickbooks and the support team helped me with that when I could not get Quickbooks support..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4089412)

PM

Philip M.

Office Manager

> "The system works seamlessly and smoothly with our accounting software and the customer service is always..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6363643)

TA

Tracy A.

Owner

> "Basically because I have learned there was none due to Axis care having full knowledge that this service would..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4785480)

CR

Crystal R.

Care Director

> "Overall, AxisCare is a reliable platform that continues to support our team effectively."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115402)

OA

Oluwaseun A.

CEO

> "I am having to pay all expenses and overhead cost out of pocket."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___4567217)

SG

Simone G.

Nurse

> "I like how precise and easy it is for me to do my job as a nurse."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7122411)

TA

Tracy A.

Owner

> "Overall, I would say, poor… Due to the fact that they knew the service would not work in my area."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4785480)

SG

Simone G.

Nurse

> "Axiscare has been a life saver for me."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7122411)

BD

Bryan D.

Home Health Aide

> "Axiscare is being short-sighted by not to support end users more directly and not adding end user accessible..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___3597572)

CC

Carleton C.

Owner

> "The price was great as well - much cheaper than our old system. "

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7117334)

SH

Sherri H.

Director of Operations

> "I would love to have the ability to map AxisCare to our earnings codes in iSolved to automate that process for..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461697)

DC

Desiree C.

Health aid

> "It also helps keeping track of who best matches each client."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6607541)

LA

Loree A.

CEO

> "Support is difficult to reach and then dismissive."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4032277)

DO

Dan O.

Recruitment, Retention and Technology

> "Customer service is phenomenal from a support standpoint, but their hands are tied due to the development team..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6832921)

KM

Kiera M.

Administrator

> "Wish there were more functions such as allowing caregivers to see their hours/pay calculations on the app, there..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461770)

MC

Melissa C.

Unit Supervisor Care Coordinator

> "It's a secure and easy-to-use application for daily use, providing better support to customers and employees."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7005616)

IN

Isaac N.

Administrator

> "Staff can't sign incident reports and the application for employment doesn't do us much good."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___3701665)

AS

Alison S.

Owner

> "It makes my job managing more seemy business organized and keeps things running smoothly."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7004090)

BC

Bryan C.

Franchise Owner

> "I have to track my referral sources and potential leads on two separate platforms now and we are having issues..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2475488)

AB

Amanda B.

Area Manager

> "Been using for 5 yrs and I think it is great, can use with ease and dependable which is essential to client and..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7002015)

BD

Bryan D.

Home Health Aide

> "The Axiscare software malfunctions about half of the time. "

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___3597572)

MD

Misty D.

Case Manager

> "It's nice to add info to a call log with the first or last name."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6883259)

CE

Carlos E.

Admin

> "Beta billing; i think it need more work and improvements; I'm still working on the legacy part of the software..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2462473)

BB

Bradley B.

Director

> "Overall they are fantastic and tell future homecare owners about them."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118113)

CK

Christine K.

Owner/Manager

> "It is extremely frustrating that I cannot pull up a chronological daily log showing what different staff members..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2475762)

SS

Shonna S.

HCBS Director

> "I like the robust reporting and access to integrations."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6673685)

Rich J.

Director of Customer Experience

> "There has to be a better solution for each of their clients than being told that this is not possible."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___3744519)

TT

Tri T.

Owner and CEO

> "Nice scheduling and tracking of the many variations."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6686923)

LG

Lauren G.

Homecare Coordinator

> "Many glitches with windows closing before information can be saved or saving the information and it doesn't show..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461793)

RR

Ron R.

President CEO

> "The UI is intuitive, performance is good and the overall system is reliable, minimal or no down time."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7000055)

AK

Ashley K.

Administrative Assistant

> "Bottlenecks, this might be an internal internet capacity issue, but we frequently have slow downs in the AxisCare..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461907)

DD

Dallas D.

Junior Care Manager

> "All the features are great."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7120190)

LW

Lelynn W.

Office Manager

> "That's quite a pain. If they clock in within 5 min of the shift, we shouldn't be bothered to have to manually..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2477645)

RF

Ross F.

Owner

> "I am a tough grader so this is good."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115395)

AG

Andrea G.

Case Manager / Scheduler

> "Five full minutes of dead air waiting for callers to join the call should have been deleted from the file at..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461889)

KV

Kevin V.

Treasurer

> "It is a secure platform and can handle all my information. "

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6673780)

BD

Bryan D.

Home Health Aide

> "The most frequent problem is refusing input."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___3597572)

DO

Dan O.

Recruitment, Retention and Technology

> "I like that it is web-based; the support line folks are really great, and they try their best to help you with..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6832921)

LW

Lelynn W.

Office Manager

> "Right now it appears to only pull information from the site to AxC but will not submit info back to the site from..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2477645)

KO

Kristina O.

Client Specialist

> "The user-friendly layout is key, the reminders the system does, and most of all all the detailed reports that can..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6169508)

BL

Brittany L.

Director of Operations

> "It is great when it works but it often has bugs or issues that do not allow our caregivers to utilize the apps..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461713)

CS

Candyce S.

Owner

> "With ability to customize any form and create almost any report, I couldn’t be happier."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6370385)

MS

Melissa S.

Owner

> "The customer service team was not any better and they were rude to me."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___3509877)

KV

Kevin V.

Treasurer

> "It handles everything my home care company needs, and does it very well. "

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6673780)

LG

Lauren G.

Homecare Coordinator

> "Customer service is great about getting back to requests for service, but at times they quit communicating and..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461793)

EP

Emeline P.

Director of Operations

> "This establishes a rhythm that aids in resolving issues and tackling daily operational questions efficiently."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6178681)

JA

Jenny A.

Payroll

> "I am not able to get both the actual hours worked and the hours that are scheduled. "

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461733)

SJ

Shawnta J.

Supervising Scheduler CNA

> "For the most part AxisCare is easy to use, it has some glitches here and there but fairly a good app."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6673301)

LJ

LAWRENCE J.

Owner

> "Not able to make changes to for access for roles."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461760)

KC

Kenya C.

Scheduler

> "Keeps me organized and keep things together"

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6883173)

MP

Michalea P.

Operating Director

> "I don't love that solution but it at least allows the caregivers to clock in and out. "

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461937)

LH

Lori H.

Superviser

> "It is easy to navigate and evert feature is designed in a way the easy to learn."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7122602)

AS

Amanda S.

Childcare Scheduler

> "so i get a little confused on how to navigate and what filters to use to get exactly what i want or need."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118019)

RR

Ron R.

President CEO

> "The UI is intuitive, performance is good and the overall system is reliable, minimal or no down time."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7000055)

SL

Susan L.

Owner

> "There are some features in scheduling that are less intuitive than I would prefer."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7001792)

NE

Nichole E.

Care Coordinator

> "I like how easy it is to navigate the system, and the courses we can take to continue learning to use the system."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6382180)

TS

Tanesha S.

Scheduling Coordinator

> "No a huge fan of the latest update the Beta Navigation because it is not as user friendly."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6682981)

SS

Sara S.

Executive Service Coordinator

> "The user friendly interface and simplicity of the online website application."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6200528)

BB

Bradley B.

Director

> "It is hard to manage the integration between the two."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118113)

VR

Verified Reviewer

Accounting Manager

> "They offer several integrations that make onboarding, payroll, and invoicing a much easier and secure process."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7122466)

CW

Catherine W.

Scheduling/ Client Service Coord

> "Not user friendly"

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___3500197)

TM

Tyler M.

Administrator

> "API is probably the strongest part. If you know what youre doing you can build around it and fix a lot of the..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471)

OA

Oluwaseun A.

CEO

> "They will charge you regardless of your business position without providing and form of service as you are locked..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___4567217)

SS

Shonna S.

HCBS Director

> "I like the robust reporting and access to integrations."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6673685)

MM

Mary M.

owner

> "I had trouble with my Quickbooks and the support team helped me with that when I could not get Quickbooks support..."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4089412)

RF

Ross F.

Owner

> "I am a tough grader so this is good."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115395)

TA

Tracy A.

Owner

> "Overall, I would say, poor… Due to the fact that they knew the service would not work in my area."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4785480)

KV

Kevin V.

Treasurer

> "It is a secure platform and can handle all my information. "

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6673780)

LA

Loree A.

CEO

> "Support is difficult to reach and then dismissive."

[See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4032277)

[View Reviews](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

## User interface

4.61 (145)

[AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)

4.65 (729)

### Features

ShiftCare

Top features

43/48

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Billing & Invoicing
-   Calendar Management
-   Caregiver Management
-   Care Plan Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Management
-   Client Portal
-   Clock In/Out
-   Communication Management
-   Compliance Management
-   Customizable Forms
-   Customizable Reports
-   Document Management
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   EMR/EHR
-   For Long Term Care
-   Generative AI
-   Geriatric Care
-   GPS
-   HIPAA Compliant
-   Home Health Care Management
-   Insurance Management
-   Knowledge Base Management
-   Medication Management
-   Mobile Access
-   Monitoring
-   Multi-Location
-   Patient Records Management
-   Payroll Management
-   Point of Care System
-   Referral Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Task Management
-   Telemedicine
-   Third-Party Integrations
-   Visit Verification
-   Workflow Management

[See all features](https://www.capterra.com/p/233684/ShiftCare/#features)

AxisCare

36/48

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Billing & Invoicing
-   Calendar Management
-   Caregiver Management
-   Care Plan Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Management
-   Client Portal
-   Clock In/Out
-   Communication Management
-   Compliance Management
-   Customizable Forms
-   Customizable Reports
-   Document Management
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   EMR/EHR
-   For Long Term Care
-   Generative AI
-   Geriatric Care
-   GPS
-   HIPAA Compliant
-   Home Health Care Management
-   Insurance Management
-   Knowledge Base Management
-   Medication Management
-   Mobile Access
-   Monitoring
-   Multi-Location
-   Patient Records Management
-   Payroll Management
-   Point of Care System
-   Referral Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Task Management
-   Telemedicine
-   Third-Party Integrations
-   Visit Verification
-   Workflow Management

[See all features](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#features)

### Recognition

ShiftCare is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Home Care Software (2023) 

AxisCare

Best Value Long Term Care Software (2024) 

### Deployment & support

ShiftCare

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AxisCare

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ShiftCare

-   By ShiftCare
-   Located in Australia
-   Founded in

AxisCare

-   By AxisCare
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

vs

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Contact vendor for pricing

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[AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

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[ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/153140-233684/Connecteam-vs-ShiftCare)

[AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

vs

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4.5

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[View full comparison](https://www.capterra.com/compare/129443-135068/eRSP-vs-Non-Medical-Homecare-Scheduling)

[ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

vs

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4.6

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[View full comparison](https://www.capterra.com/compare/148036-233684/Calendly-vs-ShiftCare)

[AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/135068-233554/Non-Medical-Homecare-Scheduling-vs-CareSmartz360)

[AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

vs

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4.4

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4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/135068-147424/Non-Medical-Homecare-Scheduling-vs-AlayaCare)

[AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

vs

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4.4

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[View full comparison](https://www.capterra.com/compare/126968-135068/Non-Medical-Private-Pay-System-vs-Non-Medical-Homecare-Scheduling)

[AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

vs

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4.5

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[AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

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[AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

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