# Compare FareHarbor vs Hostaway 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FareHarbor and Hostaway based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135106-152433/FareHarbor-vs-Hostaway

---

# FareHarbor vs Hostaway Features and Cost Comparison

Last updated May 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FareHarborHostaway2/4 selected

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.7 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,545)](https://www.capterra.com/p/152433/Hostaway/reviews/)

[## FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.7 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Starting Price

$0.01one time

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [1,127 reviews](#user-reviews)

Positive

1,077

Neutral

23

Negative

27

[## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,545)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,545 reviews](#user-reviews)

Positive

1,475

Neutral

24

Negative

46

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 5,294 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Missing features

Not enough reviews

Feature ratings

Online Booking

4.5

Booking Management

4.0

Calendar Management

3.9

Availability Management

NA

Channel Management

5.0

90%Fit

High performer

Feature ratings

Online Booking

4.7

Booking Management

4.7

Calendar Management

4.8

Availability Management

4.8

Channel Management

4.6

User satisfaction

User satisfaction

4.7

User reviews[1,127](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.8

User satisfaction

4.8

User reviews[1,545](https://www.capterra.com/p/152433/Hostaway/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$0.01One Time

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Tour operators, rental companies, boat tours, attractions, trains, ziplines, and farms.

Best for

Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts

## User reviews

Pros & cons

KH

Kevin H.

General contractor

> "Another great feature is the automated confirmations and reminders sent to customers—it helps reduce no-shows and keeps everyone informed."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

KH

Kevin H.

General contractor

> "FareHarbor has potential as a service, but based on my experience it needs significant improvement in efficiency, communication, and respect for..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

BB

Bree B.

Admin Assistant

> "It played a key role in keeping our fishing charter operations organized and running smoothly, particularly with the fast-paced nature of cruise..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7130189)

KH

Kevin H.

General contractor

> "One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

KH

Kevin H.

General contractor

> "Overall, the platform is reliable and makes day-to-day operations smoother for businesses that rely on scheduling and reservations."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

RN

Reini N.

Owner

> "No warning we are told the website is theirs now and Fareharbor disputes anything they promised, and claim ownership of the website, litterally..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6579685)

BB

Bree B.

Admin Assistant

> "The online booking system made it super easy for customers to snag their spots without a ton of back-and-forth chatting."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7130189)

AS

Al S.

Manager

> "They changed the fee structure and would not credit our funds into their account so that we can refund clients, despite numerous calls and emails..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6631840)

Ilich Rafael T.

Visiting Lecturer

> "The most thing that I like about the FareHarbor is the User-Friendly Interface of the program it allowed me to use it easily without any hassle, as..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6348712)

AS

Al S.

Manager

> "They have the worst customer service I encountered in any business, not replying to emails or calls, nor assisting even if things are urgent."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6631840)

BB

Bridgette B.

Manager of Education

> "This simplicity improves efficiency and reduces errors, allowing us to focus more on delivering exceptional experiences to our customers."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6354643)

US

Usama S.

Chief Operating Officer

> "Every year I have to contact their customer service department."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7137736)

KH

Kevin H.

General contractor

> "FareHarbor is very easy to use and makes managing bookings much more organized."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

DP

Darren P.

Owner

> "They don't innovate, their fees are higher and their support went overseas and can't solve problems."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6872952)

DP

Dustin P.

Owner

> "It allows you to look at future bookings and see future sales."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6804937)

RN

Reini N.

Owner

> "You can't keep and manage your "own" website unless you pay $5,000."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6579685)

VR

Verified Reviewer

IT Manager

> "Being a cloud-based service, FareHarbor allowed us to move away from our antiquated reservation system to a more robust system that allows online..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6053222)

Ilich Rafael T.

Visiting Lecturer

> "The cost is what makes it quite a setback for me, but overall the quality of the program compensates the price."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6348712)

US

Usama S.

Chief Operating Officer

> "To my surprise the support team answered back through the chat area."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7137736)

VR

Verified Reviewer

Administrative Assistant

> "The one thing I really did not like about FareHarbor was the high fees. "

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7077394)

KS

Katie S.

Operations Manager

> "Great customer support and does almost everything you can think of and they are always implementing new features."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6881664)

MH

Mark H.

Director

> "Exorbitant fees that we couldn't with clear conscience pass on to customers."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6692394)

LC

Lucy C.

President of Sales

> "There are very useful features for every booking and reservations website."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6406903)

CG

Camilo G.

Director

> "Now, they seem more interested in finding creative ways to destroy small businesses."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

CW

Cynthia W.

General Manager

> "Our account manager checks in with me once a month which is great!"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6641555)

AS

Andrew S.

Owner

> "Customers didn’t like the platform."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6863345)

CG

Camilo G.

Director

> "Customer service WAS very good, and commission rates WERE fair (Past tense)"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

MB

Michael B.

General Manager

> "Company values shifted and are now only out to make money."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6702398)

CH

Craig H.

Owner

> "The speed of the hosted environment keeps up with our check-in flow, and the system seemlessly integrates with our website for online booking. "

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4791894)

BN

Bobby N.

Consultant

> "customers could not get on to use, can take up to an hour just to get in a cew then takes another hour before it is your turn to book ."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#SoftwareAdvice___4938410)

MS

Mark S.

Director

> "The initial sales guy tried to setup the system to drive too many of our bookings online, at the expense of doing them manually to make better use..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3866458)

CG

Camilo G.

Director

> "I've been using Fareharbor for 6 years, and I must say I have passed from being a very satisfied customer to being totally dissatisfied."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

JR

José R.

Manager

> "What I like most is the way I can manage times and dates at bookings (blocking, availability, etc)."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4675311)

CG

Camilo G.

Director

> "I hope whoever reads this review avoids this company at all costs."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

JB

Jim B.

Business Systems Analyst

> "Great product (have made use as a consumer for vacation and recreation activities), just more than we need at this time."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4848328)

DB

Daeus B.

President

> "Some of the booking restrictions get funky on some of our items."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6033365)

CW

Cynthia W.

General Manager

> "How easy it is to use."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6641555)

DD

Dennis D.

CFO

> "The overall user interface just did not seem to live up to what other products on the market can offer."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6197517)

EH

Ewa H.

Director

> "It is also reasonably priced."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6801277)

CM

Conor M.

CEO

> "They send a lot of marketing emails that are irrelevant."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___5006091)

HF

Heather F.

Founder/Owner

> "Overall Fare Harbor is a great tool that helps my manage my food tour and excursion business on a day to day basis quickly and easily."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999)

CB

Clint B.

Founder

> "After the connection we realized over approximately two weeks our bookings completely stopped as there were continuous issues with the API..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211)

DB

Daeus B.

President

> "Usually able to help and solve your problems within 24-36 hours."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6033365)

CB

Clint B.

Founder

> "We went through another two weeks of dozens of overbookings and missed bookings in the system then of course the API was not working again. "

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211)

VR

Verified Reviewer

Marketing

> "Gives direct connection with some OTAs, through API.The software has some interesting features that could be very useful (shared resources,..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4588192)

NB

Nuno B.

Sales & Marketing Manager

> "There are a aspects that constantly requires the intervention of the support team which is always a bit time consuming for changes that requires..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3526854)

TB

Teresa B.

CEO

> "Due to the world wide partnerships it is a great and profitable Booking Software, offering a large range of Reports and management tools."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4684990)

BC

Bryan C.

Director

> "Service cancelled and funds frozen in my account because I am not a US company, which they knew for 6+ years."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3572286)

HF

Heather F.

Founder/Owner

> "I find the software easy to use and easy for me update and edit tours and availabilities. As a major player in the rez tech arena, Fare Harbor is..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999)

VR

Verified Reviewer

Marketing

> "The rate managing is a hassle, especially if you have many distributing channels."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4588192)

KO

Kelly O.

Accounts, Admin & Reservations

> "Easy to use, especially the app when out and about, bookings and payments are easy as are cancellations and refundsDashboard is easy to see..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676890)

ML

Melissa L.

Owner /Operator

> "super can’t seem to complete a request, even when it’s costing my business."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3577968)

FS

Felipe S.

Owner

> "I was impressed with how fast the team was able to set up my account and start running the app for my reservations, and within a week everything..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676563)

YH

Yiannis H.

Owner

> "I would rather that customer support handled some issues rather than providing users demos on how to do it themselves"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4680737)

CD

Christina D.

Owner Manager

> "The customer support is awesome, however different time zone sometimes makes it not practicable to solve the problems in 24 to 48 hours."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

VR

Verified Reviewer

Front Desk Agent

> "The only issue I have with Fare harbor is that I wish they would accept Paypal payments, this would diversify the amount of payment options..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#GetApp___3164942)

JL

Jorge L.

Activity & Tour

> "All the options FareHarbor offer combined with an efficient bine technology developed by the company's technical team"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4686936)

BC

Brenda C.

OWNER

> "Also, doesnt support retail add-ons well (Point of Sale)"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4529655)

CD

Christina D.

Owner Manager

> "The integration with other platform is great, user friendly, simple step to add/edit/archive items."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

TB

Teresa B.

CEO

> "The website handling is strict and not allowed."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4684990)

PT

Peterson T.

Captain / Ownerq

> "It is a system that is a great fit for my small charter / tour operation."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679150)

CD

Christina D.

Owner Manager

> "Not suitable for multi day tour."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

Oscar P.

Captioner

> "What I like the most about this software is that is very easy to use, it has many features which will help you depending on the services that you..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3079435)

JR

José R.

Manager

> "Nothing at the moment. When we are not able to solve something we ask Fareharbor for help"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4675311)

DM

David M.

Business Manager

> "It operates our booking system, website and payment system flawlessly"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679101)

DD

Demian D.

Owner/Operator

> "I didn't find value in that department, so do not offer my services for a commission."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3529930)

JB

Janet B.

CEO

> "As a business owner, FareHarbor has helped me by freeing up my time for other tasks."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676297)

CB

Cleopatra B.

Managing Director

> "Some of the features can be a little confusing initially."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4793680)

JM

James M.

Captain

> "Fareharbor takes care of the booking of customers and they do it well."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4677616)

SC

Sarah C.

Outreach / Visitor Services Manager

> "Our non-profit arts organization / national historic landmark started shopping for a new ticket vendor amidst the pandemic when our formerly tried..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2839517)

HF

Heather F.

Founder/Owner

> "Their knowledge base and resources are outstanding as well as there in person customer service."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999)

DT

Dean T.

Owner

> "If you need support be prepared to wait a week or more for changes with little to no reply as to when it will be addressed."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3464465)

CD

Christina D.

Owner Manager

> "This software is suitable for day tour operators."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

RC

Rebecca C.

Campground Manager

> "We have a few concerns about how it works for us, which I went into detail about in the question above; but the biggest issue facing us now is..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2634491)

DM

David M.

Business Manager

> "They have an excellent team for answering any and every query."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679101)

ES

Eric S.

CEO

> "I don't want to pass fees on to the customer and there doesn't seem to be an option to change it."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2942975)

CB

Clint B.

Founder

> "If it was integrated the way we were told it would be it would be wonderful."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211)

BO

Bob O.

President

> "Terrible customer service"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3625208)

SC

Sarah C.

Outreach / Visitor Services Manager

> "The customer service team has been exceptional in providing complete information and support throughout the vetting process and then getting us set..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2839517)

SP

Steve P.

Managing Director

> "Our website has a dark theme and Fareharbor currently does not have any flexibility to move beyond its white background booking windows (Rezdy..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2487531)

[View Reviews](https://www.capterra.com/p/135106/FareHarbor/reviews/)

WF

William F.

Owner

> "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

KK

Kara K.

Senior Associate

> "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like VRBO..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059)

Duy N.

Owner

> "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

Kim G.

owner

> "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752)

WF

Woldemar F.

Managing Director

> "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172)

AK

Anouk K.

Reservation manager

> "Issues with exporting, for example not all prices got synchronised correctly, also when changing the amount of bathrooms, this took a while before the change was..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7146175)

Duy N.

Owner

> "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

Jason D.

CEO

> "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

FV

Fatima V.

Operations Manager

> "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

Laila S.

director

> "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275)

Doris S.

Operations Manager

> "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

FV

Fatima V.

Operations Manager

> "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

JC

JAMES C.

owner

> "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

ES

Ella S.

director

> "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550)

JK

Jaclyn K.

Co owner - Short Term Property Management

> "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453)

DS

David S.

Company director

> "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338)

JC

JAMES C.

owner

> "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

FE

Felicia E.

CFO

> "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266)

WF

William F.

Owner

> "It has allowed me to scale my short-term rental business while keeping operations organized and efficient."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

TZ

Tamzed Z.

Head Admin

> "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

TZ

Tamzed Z.

Head Admin

> "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

AD

Anu D.

Owner

> "SMS messaging feature limits to 140 characters; the guest contact section does not have notes feature to capture notes about the guest;"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6359709)

JW

Jennifer W.

Onwer

> "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782)

Jason D.

CEO

> "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

SM

Sonya M.

Property Manager

> "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb, Vrbo,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207)

VR

Verified Reviewer

Manager

> "Also some of the features dont always work like I expected, and customer support can be slow to respond at times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

WF

William F.

Owner

> "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

VS

Via S.

operation manager

> "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881)

JC

JAMES C.

owner

> "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

MV

Marinda V.

Business owner

> "The code to display booking calendars on external websites did not work correctly, so we had to use a work around."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595)

OP

Oscar P.

CEO

> "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121)

LF

Lorenzo F.

Property Manager CEO

> "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438)

BR

Bart R.

adm

> "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995)

GMD

Gian Mario D.

CEO

> "sometimes few feature can't be customise or added (for example key door tab)."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

YA

Yaseen A.

Owner

> "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462)

PS

Philip S.

Partner

> "However VRBO setup is slow and email design features need improvement."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

KM

Kelly M.

Director

> "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755)

Jason D.

CEO

> "The VRBO integration wrecked our VRBO bookings."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

JJ

John J.

Rental Experience Supervisor

> "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741)

SS

Sara S.

Property Manager

> "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

JF

Jan F.

Owner

> "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417)

CL

Chris L.

Guest Relation Specialist

> "Additionally, the integration process with third-party OTAs was quite challenging."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

JC

Jenna C.

Property Manager

> "I like the owner's portal, ability to track expenses, multi-calendar, customer support, and ability to create owner statements."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6448251)

TT

Tony T.

CEO

> "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152)

VR

Verified Reviewer

Manager

> "The dashboard is pretty robust and once it’s set up it can save time, especially if you are managing more than one property."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

LD

Linda D.

Owner

> "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire year's..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616)

HG

Heather G.

Partner

> "From the initial sales presentation to my software launch the experience has been well organized, communication has been excellent, and the quality of the product has..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

JE

Julie E.

Property Manager

> "Onboarding process is way more complex than it was made to appear when talking to the sales team. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7098794)

SS

Sara S.

Property Manager

> "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

MD

Marie D.

VA Property Manager

> "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776)

KN

Kevin N.

Owner

> "Great tool to integrate all calendars and aspects of managing properties. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324)

MS

Melissa S.

Owner and Managing Director

> "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743)

CE

Clem E.

Owner

> "I just got off a call with \[sensitive content hidden\] who successfully walked me though about 5 different things on the site which will allow me to generate more income!"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099265)

DR

David R.

Owner

> "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737)

CQ

Christopher Q.

Airbnb Host

> "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288)

SR

Shannon R.

president

> "I can not find the billing info for the charges I'm getting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7147285)

JV

Jelle V.

Business Owner

> "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948)

HG

Heather G.

Partner

> "A few of the setup items are not very self-explanatory."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

PC

Pedro C.

CEO

> "In general, I am very happy with the software because I have been able to centralize my tourist apartments in a single software, whereas before I had 1 application for..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6507923)

SC

Sergio C.

Airbnb Property Management

> "perhaps that the imbedded cleaners system does not have a payment method to pay our cleaners."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6821680)

Miranda N.

Property Manager

> "Advanced settings that help me get more bookings and generate more revenue. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096874)

NA

Niclas A.

Property Manager

> "The Booking Engine is limited what you can design yourself, also not so easy to implement on your own website with API."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6840150)

MT

Merve T.

customer relations specialist

> "We were very pleased with the ability to download and edit the occupancy rate lists."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106479)

CL

Chris L.

Guest Relation Specialist

> "The only challenge I’ve encountered has been with the integration process."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

GD

Gabrielle D.

Director

> "The Multiple Channel Management is one of the most key features for our business, as well as the custom direct booking site."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6341395)

MI

Mary I.

Owner

> "There is a multi-view that shows all bookings for a date, but it only goes out like a week, so I cannot see the whole month together."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6419791)

GMD

Gian Mario D.

CEO

> "Great support from \[sensitive content hidden\] she explained very well and the recorded video helped me a lot afterwords to implement what i needed"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

Karen S.

director

> "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality compared..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717)

AB

Alex B.

Property manager

> "Hostaway is a useful tool for STR owners, they have all the tools needed to operate and function at the highest level for STR operators."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023336)

PS

Philip S.

Partner

> "The VRBO integration also took far too long."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

Doris S.

Operations Manager

> "The calendar synchronization is reliable and handles our inventory flawlessly across all channels."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

HS

Hugo S.

Member

> "I expected the direct booking website platform to be at least average in terms of use and feel."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7111167)

PS

Philip S.

Partner

> "sensitive content hidden\] not only walked me through the essentials but also highlighted features I never would have discovered on my own — and they’ve already proven..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

Doris S.

Operations Manager

> "At the moment, it can be cumbersome when handling large batches of images."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

BR

Ben R.

Director of Operarions

> "Their onboarding process was nice, being able to move easily upload Airbnb listings to VRBO and other sites."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7011047)

Jason D.

CEO

> "The onboarding person was okay but still either lied to us or didn't know how the discounts would work across platforms."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

RD

Romeo D.

PM

> "It simplifies every part of the process — from messaging and reservations to pricing and automation."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032998)

EH

Eric H.

Chief Experience Officer

> "Our bank debit card would not accept Finland- over seas transactions. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6874213)

KN

Kevin N.

Owner

> "Nice to have a single tool for booking across multiple channels and easy to navigate the user interface."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324)

PS

Philip S.

Partner

> "Another drawback is the email design tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

[View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/)

## User interface

4.74 (1,127)

4.77 (1,545)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

FareHarbor

33/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/135106/FareHarbor/#features)

Hostaway

Top features

40/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/152433/Hostaway/#features)

### Recognition

FareHarbor is recognized as a top-rated tool in 1 Capterra Shortlist reports

Hostaway is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

FareHarbor

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Hostaway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FareHarbor

-   By FareHarbor Holdings
-   Located in Netherlands
-   Founded in 2013

Hostaway

-   By Hostaway
-   Located in Finland
-   Founded in 2015

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[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,545)](https://www.capterra.com/p/152433/Hostaway/reviews/)

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Contact vendor for pricing

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135106-142459/FareHarbor-vs-Peek-PRO-Tour-Operator-Software)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,545)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.5

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-152433/Rent-Manager-vs-Hostaway)

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

vs

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.78 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

$0.01one time

Price

$79/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/135106-163474/FareHarbor-vs-WeTravel)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,545)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (470)](https://www.capterra.com/p/159377/Guesty/reviews/)

Contact vendor for pricing

Price

$23/month

4.7

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152433-159377/Hostaway-vs-Guesty)