# Compare FareHarbor vs Hostaway 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FareHarbor and Hostaway based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135106-152433/FareHarbor-vs-Hostaway

---

# FareHarbor vs Hostaway Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FareHarborHostaway2/4 selected

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.7 (1,129)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/)

[## FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.7 (1,129)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Starting Price

$0.01one time

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [1,129 reviews](#user-reviews)

Positive

1,079

Neutral

23

Negative

27

[## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,577 reviews](#user-reviews)

Positive

1,505

Neutral

24

Negative

48

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 5,442 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Missing features

Not enough reviews

Feature ratings

Online Booking

4.5

Booking Management

4.0

Calendar Management

3.9

Availability Management

NA

Channel Management

5.0

90%Fit

High performer

Feature ratings

Online Booking

4.7

Booking Management

4.7

Calendar Management

4.8

Availability Management

4.8

Channel Management

4.6

User satisfaction

User satisfaction

4.7

User reviews[1,129](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.8

User satisfaction

4.8

User reviews[1,577](https://www.capterra.com/p/152433/Hostaway/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$0.01One Time

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Tour operators, rental companies, boat tours, attractions, trains, ziplines, and farms.

Best for

Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts

## User reviews

Pros & cons

KH

Kevin H.

General contractor

> "Another great feature is the automated confirmations and reminders sent to customers—it helps reduce no-shows and keeps everyone informed."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

KH

Kevin H.

General contractor

> "FareHarbor has potential as a service, but based on my experience it needs significant improvement in efficiency, communication, and respect for..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

BB

Bree B.

Admin Assistant

> "It played a key role in keeping our fishing charter operations organized and running smoothly, particularly with the fast-paced nature of cruise..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7130189)

KH

Kevin H.

General contractor

> "One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

KH

Kevin H.

General contractor

> "Overall, the platform is reliable and makes day-to-day operations smoother for businesses that rely on scheduling and reservations."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

AR

Agnes R.

Chief Executive Officer

> "you have to hit the "increase" button a million times because it won't allow you to enter your guests (which is frustrating)."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7161393)

BB

Bree B.

Admin Assistant

> "The online booking system made it super easy for customers to snag their spots without a ton of back-and-forth chatting."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7130189)

AR

Agnes R.

Chief Executive Officer

> "taking payments online is a lot easier than dealing with those stupid old paper forms that get ruined by water."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7161393)

KH

Kevin H.

General contractor

> "FareHarbor is very easy to use and makes managing bookings much more organized."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

RN

Reini N.

Owner

> "No warning we are told the website is theirs now and Fareharbor disputes anything they promised, and claim ownership of the website, litterally..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6579685)

DP

Dustin P.

Owner

> "It allows you to look at future bookings and see future sales."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6804937)

AS

Al S.

Manager

> "They changed the fee structure and would not credit our funds into their account so that we can refund clients, despite numerous calls and emails..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6631840)

VR

Verified Reviewer

IT Manager

> "Being a cloud-based service, FareHarbor allowed us to move away from our antiquated reservation system to a more robust system that allows online..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6053222)

AS

Al S.

Manager

> "They have the worst customer service I encountered in any business, not replying to emails or calls, nor assisting even if things are urgent."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6631840)

US

Usama S.

Chief Operating Officer

> "To my surprise the support team answered back through the chat area."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7137736)

US

Usama S.

Chief Operating Officer

> "Every year I have to contact their customer service department."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7137736)

KS

Katie S.

Operations Manager

> "Great customer support and does almost everything you can think of and they are always implementing new features."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6881664)

DP

Darren P.

Owner

> "They don't innovate, their fees are higher and their support went overseas and can't solve problems."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6872952)

Ilich Rafael T.

Visiting Lecturer

> "The most thing that I like about the FareHarbor is the User-Friendly Interface of the program it allowed me to use it easily without any hassle, as..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6348712)

RN

Reini N.

Owner

> "You can't keep and manage your "own" website unless you pay $5,000."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6579685)

LC

Lucy C.

President of Sales

> "There are very useful features for every booking and reservations website."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6406903)

VR

Verified Reviewer

Administrative Assistant

> "The one thing I really did not like about FareHarbor was the high fees. "

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7077394)

BB

Bridgette B.

Manager of Education

> "This simplicity improves efficiency and reduces errors, allowing us to focus more on delivering exceptional experiences to our customers."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6354643)

MH

Mark H.

Director

> "Exorbitant fees that we couldn't with clear conscience pass on to customers."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6692394)

CW

Cynthia W.

General Manager

> "Our account manager checks in with me once a month which is great!"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6641555)

CG

Camilo G.

Director

> "Now, they seem more interested in finding creative ways to destroy small businesses."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

CG

Camilo G.

Director

> "Customer service WAS very good, and commission rates WERE fair (Past tense)"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

AS

Andrew S.

Owner

> "Customers didn’t like the platform."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6863345)

CH

Craig H.

Owner

> "The speed of the hosted environment keeps up with our check-in flow, and the system seemlessly integrates with our website for online booking. "

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4791894)

MB

Michael B.

General Manager

> "Company values shifted and are now only out to make money."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6702398)

MS

Mark S.

Director

> "The initial sales guy tried to setup the system to drive too many of our bookings online, at the expense of doing them manually to make better use of..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3866458)

BN

Bobby N.

Consultant

> "customers could not get on to use, can take up to an hour just to get in a cew then takes another hour before it is your turn to book ."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#SoftwareAdvice___4938410)

JR

José R.

Manager

> "What I like most is the way I can manage times and dates at bookings (blocking, availability, etc)."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4675311)

CG

Camilo G.

Director

> "I've been using Fareharbor for 6 years, and I must say I have passed from being a very satisfied customer to being totally dissatisfied."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

CW

Cynthia W.

General Manager

> "How easy it is to use."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6641555)

CG

Camilo G.

Director

> "I hope whoever reads this review avoids this company at all costs."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

EH

Ewa H.

Director

> "It is also reasonably priced."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6801277)

DB

Daeus B.

President

> "Some of the booking restrictions get funky on some of our items."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6033365)

HF

Heather F.

Founder/Owner

> "Overall Fare Harbor is a great tool that helps my manage my food tour and excursion business on a day to day basis quickly and easily."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999)

Ilich Rafael T.

Visiting Lecturer

> "The cost is what makes it quite a setback for me, but overall the quality of the program compensates the price."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6348712)

DB

Daeus B.

President

> "Usually able to help and solve your problems within 24-36 hours."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6033365)

DD

Dennis D.

CFO

> "The overall user interface just did not seem to live up to what other products on the market can offer."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6197517)

VR

Verified Reviewer

Marketing

> "Gives direct connection with some OTAs, through API.The software has some interesting features that could be very useful (shared resources, crew...),..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4588192)

CM

Conor M.

CEO

> "They send a lot of marketing emails that are irrelevant."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___5006091)

TB

Teresa B.

CEO

> "Due to the world wide partnerships it is a great and profitable Booking Software, offering a large range of Reports and management tools."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4684990)

CB

Clint B.

Founder

> "After the connection we realized over approximately two weeks our bookings completely stopped as there were continuous issues with the API..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211)

HF

Heather F.

Founder/Owner

> "I find the software easy to use and easy for me update and edit tours and availabilities. As a major player in the rez tech arena, Fare Harbor is..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999)

CB

Clint B.

Founder

> "We went through another two weeks of dozens of overbookings and missed bookings in the system then of course the API was not working again. "

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211)

KO

Kelly O.

Accounts, Admin & Reservations

> "Easy to use, especially the app when out and about, bookings and payments are easy as are cancellations and refundsDashboard is easy to see..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676890)

VR

Verified Reviewer

Marketing

> "The rate managing is a hassle, especially if you have many distributing channels."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4588192)

FS

Felipe S.

Owner

> "I was impressed with how fast the team was able to set up my account and start running the app for my reservations, and within a week everything was..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676563)

YH

Yiannis H.

Owner

> "I would rather that customer support handled some issues rather than providing users demos on how to do it themselves"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4680737)

CD

Christina D.

Owner Manager

> "The customer support is awesome, however different time zone sometimes makes it not practicable to solve the problems in 24 to 48 hours."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

VR

Verified Reviewer

Front Desk Agent

> "The only issue I have with Fare harbor is that I wish they would accept Paypal payments, this would diversify the amount of payment options available..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#GetApp___3164942)

JL

Jorge L.

Activity & Tour

> "All the options FareHarbor offer combined with an efficient bine technology developed by the company's technical team"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4686936)

BC

Brenda C.

OWNER

> "Also, doesnt support retail add-ons well (Point of Sale)"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4529655)

CD

Christina D.

Owner Manager

> "The integration with other platform is great, user friendly, simple step to add/edit/archive items."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

TB

Teresa B.

CEO

> "The website handling is strict and not allowed."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4684990)

PT

Peterson T.

Captain / Ownerq

> "It is a system that is a great fit for my small charter / tour operation."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679150)

CD

Christina D.

Owner Manager

> "Not suitable for multi day tour."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

Oscar P.

Captioner

> "What I like the most about this software is that is very easy to use, it has many features which will help you depending on the services that you are..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3079435)

JR

José R.

Manager

> "Nothing at the moment. When we are not able to solve something we ask Fareharbor for help"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4675311)

DM

David M.

Business Manager

> "It operates our booking system, website and payment system flawlessly"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679101)

CB

Cleopatra B.

Managing Director

> "Some of the features can be a little confusing initially."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4793680)

JB

Jim B.

Business Systems Analyst

> "Great product (have made use as a consumer for vacation and recreation activities), just more than we need at this time."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4848328)

NB

Nuno B.

Sales & Marketing Manager

> "There are a aspects that constantly requires the intervention of the support team which is always a bit time consuming for changes that requires some..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3526854)

JB

Janet B.

CEO

> "As a business owner, FareHarbor has helped me by freeing up my time for other tasks."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676297)

SC

Sarah C.

Outreach / Visitor Services Manager

> "Our non-profit arts organization / national historic landmark started shopping for a new ticket vendor amidst the pandemic when our formerly tried..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2839517)

JM

James M.

Captain

> "Fareharbor takes care of the booking of customers and they do it well."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4677616)

DT

Dean T.

Owner

> "If you need support be prepared to wait a week or more for changes with little to no reply as to when it will be addressed."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3464465)

HF

Heather F.

Founder/Owner

> "Their knowledge base and resources are outstanding as well as there in person customer service."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999)

RC

Rebecca C.

Campground Manager

> "We have a few concerns about how it works for us, which I went into detail about in the question above; but the biggest issue facing us now is..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2634491)

CD

Christina D.

Owner Manager

> "This software is suitable for day tour operators."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

BC

Bryan C.

Director

> "Service cancelled and funds frozen in my account because I am not a US company, which they knew for 6+ years."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3572286)

DM

David M.

Business Manager

> "They have an excellent team for answering any and every query."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679101)

ML

Melissa L.

Owner /Operator

> "super can’t seem to complete a request, even when it’s costing my business."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3577968)

CB

Clint B.

Founder

> "If it was integrated the way we were told it would be it would be wonderful."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211)

SP

Steve P.

Managing Director

> "Our website has a dark theme and Fareharbor currently does not have any flexibility to move beyond its white background booking windows (Rezdy does)...."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2487531)

SC

Sarah C.

Outreach / Visitor Services Manager

> "The customer service team has been exceptional in providing complete information and support throughout the vetting process and then getting us set..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2839517)

SP

Steve P.

Managing Director

> "We selected and installed Fareharbour over Rezdy but one of the big disadvantages I see with Fareharbor relates to branding."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2487531)

[View Reviews](https://www.capterra.com/p/135106/FareHarbor/reviews/)

WF

William F.

Owner

> "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs smoothly..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

SK

Sharon K.

Pmic

> "I am unable to share reservation info my owners due to the fact that they have access to view coupon codes for properties that are not theirs and that doesn’t make any sense...."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7156914)

Duy N.

Owner

> "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational scalability —..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

KK

Kara K.

Senior Associate

> "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like VRBO and..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059)

MT

Mark T.

Member LLC

> "I especially appreciate the centralized dashboard, automation tools, and seamless integrations with booking channels, which save a lot of time and reduce manual work."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155343)

Kim G.

owner

> "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show my..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752)

WF

Woldemar F.

Managing Director

> "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172)

AK

Anouk K.

Reservation manager

> "Issues with exporting, for example not all prices got synchronised correctly, also when changing the amount of bathrooms, this took a while before the change was actually..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7146175)

LK

Lukas K.

CEO

> "sensitive content hidden\] take ownership of issues and follow up until everything is fully resolved, which has saved us a lot of time managing multiple listings across..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7150299)

Laila S.

director

> "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275)

Duy N.

Owner

> "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

ST

Samantha T.

Property Management Specialist

> "Also I only have 2 properties which means I cannot access all the benefits of Hostway customers with more properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155753)

Doris S.

Operations Manager

> "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support makes..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

ES

Ella S.

director

> "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550)

AH

Ashley H.

Property Manager

> "I also like the website booking widget, which makes it easy to accept direct bookings and display availability on our website."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7162013)

DS

David S.

Company director

> "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to the..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338)

JC

JAMES C.

owner

> "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double bookings..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

FE

Felicia E.

CFO

> "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266)

MM

Marnie M.

Owner

> "sensitive content hidden\] (our onboarding contact) has been awesome in assisting us to optimise our settings and fully utlise the functionality of the Hostaway platform."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149484)

JB

Jon B.

Owner

> "It's been about 3 weeks since \[sensitive content hidden\] showed me how to do it, and apparently I've forgotten a few steps and the dates I'm trying to block out, are not..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7173624)

JC

JAMES C.

owner

> "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

VS

Via S.

operation manager

> "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881)

AH

Ashley H.

Property Manager

> "The calendar sync has worked well across our booking channels, helping keep availability updated in one place."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7162013)

Jason D.

CEO

> "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

WF

William F.

Owner

> "It has allowed me to scale my short-term rental business while keeping operations organized and efficient."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

MV

Marinda V.

Business owner

> "The code to display booking calendars on external websites did not work correctly, so we had to use a work around."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595)

JW

Jennifer W.

Onwer

> "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782)

LF

Lorenzo F.

Property Manager CEO

> "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local company..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438)

SM

Sonya M.

Property Manager

> "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb, Vrbo, or..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207)

GMD

Gian Mario D.

CEO

> "sometimes few feature can't be customise or added (for example key door tab)."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

WF

William F.

Owner

> "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

PS

Philip S.

Partner

> "However VRBO setup is slow and email design features need improvement."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

JC

JAMES C.

owner

> "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

SS

Sara S.

Property Manager

> "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it thinks..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

OP

Oscar P.

CEO

> "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121)

FV

Fatima V.

Operations Manager

> "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

HH

Hans H.

Owner

> "Setting up and syncing multiple listing platforms can be overwhelming, but \[sensitive content hidden\] made the entire process smooth, stress-free, and easy to understand."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932)

CL

Chris L.

Guest Relation Specialist

> "Additionally, the integration process with third-party OTAs was quite challenging."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

BR

Bart R.

adm

> "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995)

TT

Tony T.

CEO

> "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of info..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152)

YA

Yaseen A.

Owner

> "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462)

LD

Linda D.

Owner

> "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire year's..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616)

KM

Kelly M.

Director

> "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time efficient..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755)

JE

Julie E.

Property Manager

> "Onboarding process is way more complex than it was made to appear when talking to the sales team. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7098794)

JJ

John J.

Rental Experience Supervisor

> "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741)

MD

Marie D.

VA Property Manager

> "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require manual..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776)

HH

Hans H.

Owner

> "The automation features save a tremendous amount of time and make day-to-day operations much more organized and professional."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932)

MS

Melissa S.

Owner and Managing Director

> "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743)

JF

Jan F.

Owner

> "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp, best..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417)

DR

David R.

Owner

> "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737)

JC

Jenna C.

Property Manager

> "I like the owner's portal, ability to track expenses, multi-calendar, customer support, and ability to create owner statements."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6448251)

SR

Shannon R.

president

> "I can not find the billing info for the charges I'm getting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7147285)

AG

Andries G.

Owner

> "Having reservations, guest communication, and channel management in one place saves a lot of time."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7152435)

HG

Heather G.

Partner

> "A few of the setup items are not very self-explanatory."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

HG

Heather G.

Partner

> "From the initial sales presentation to my software launch the experience has been well organized, communication has been excellent, and the quality of the product has been..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

TZ

Tamzed Z.

Head Admin

> "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

FV

Fatima V.

Operations Manager

> "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

Jason D.

CEO

> "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

SS

Sara S.

Property Manager

> "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

CL

Chris L.

Guest Relation Specialist

> "The only challenge I’ve encountered has been with the integration process."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

KN

Kevin N.

Owner

> "Great tool to integrate all calendars and aspects of managing properties. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324)

MI

Mary I.

Owner

> "There is a multi-view that shows all bookings for a date, but it only goes out like a week, so I cannot see the whole month together."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6419791)

CE

Clem E.

Owner

> "I just got off a call with \[sensitive content hidden\] who successfully walked me though about 5 different things on the site which will allow me to generate more income!"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099265)

VR

Verified Reviewer

Manager

> "Also some of the features dont always work like I expected, and customer support can be slow to respond at times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

CQ

Christopher Q.

Airbnb Host

> "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288)

Karen S.

director

> "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality compared to..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717)

JK

Jaclyn K.

Co owner - Short Term Property Management

> "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453)

PS

Philip S.

Partner

> "The VRBO integration also took far too long."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

JV

Jelle V.

Business Owner

> "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and experienced,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948)

HS

Hugo S.

Member

> "I expected the direct booking website platform to be at least average in terms of use and feel."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7111167)

PC

Pedro C.

CEO

> "In general, I am very happy with the software because I have been able to centralize my tourist apartments in a single software, whereas before I had 1 application for each..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6507923)

Doris S.

Operations Manager

> "At the moment, it can be cumbersome when handling large batches of images."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

Miranda N.

Property Manager

> "Advanced settings that help me get more bookings and generate more revenue. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096874)

EH

Eric H.

Chief Experience Officer

> "Our bank debit card would not accept Finland- over seas transactions. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6874213)

MT

Merve T.

customer relations specialist

> "We were very pleased with the ability to download and edit the occupancy rate lists."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106479)

PS

Philip S.

Partner

> "Another drawback is the email design tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

TZ

Tamzed Z.

Head Admin

> "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

LH

Leanne H.

Director

> "I find it difficult to retain everything I’m learning, and having a hard copy of the user manual would really help."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7031569)

GMD

Gian Mario D.

CEO

> "Great support from \[sensitive content hidden\] she explained very well and the recorded video helped me a lot afterwords to implement what i needed"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

VR

Verified Reviewer

owner

> "If the agents are busy and you leave a call back number I have not gotten ever a call back."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034641)

[View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/)

## User interface

4.74 (1,129)

4.77 (1,577)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

FareHarbor

33/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/135106/FareHarbor/#features)

Hostaway

Top features

40/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/152433/Hostaway/#features)

### Recognition

FareHarbor is recognized as a top-rated tool in 1 Capterra Shortlist reports

Hostaway is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

FareHarbor

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Hostaway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FareHarbor

-   By FareHarbor Holdings
-   Located in Netherlands
-   Founded in 2013

Hostaway

-   By Hostaway
-   Located in Finland
-   Founded in 2015

## Popular Comparisons

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[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/)

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4.6

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[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/)

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Features

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Contact vendor for pricing

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Features

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4.7

[View full comparison](https://www.capterra.com/compare/152433-211768/Hostaway-vs-DoorLoop)

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,129)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

vs

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

$0.01one time

Price

Contact vendor for pricing

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135106-142459/FareHarbor-vs-Peek-PRO-Tour-Operator-Software)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (521)](https://www.capterra.com/p/166893/Innago/reviews/)

Contact vendor for pricing

Price

$0

4.7

Features

4.8

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/152433-166893/Hostaway-vs-Innago)

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,129)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

vs

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.77 (525)](https://www.capterra.com/p/163474/WeTravel/reviews/)

$0.01one time

Price

$79/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/135106-163474/FareHarbor-vs-WeTravel)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (629)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.5

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-152433/Rent-Manager-vs-Hostaway)