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Cloudbeds vs FareHarbor: Which is a better fit?

Updated on December 8th, 2024
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Summary
Key features rated by users
Features selected based on 5,088 reviews from Reservations users.
% Fit
Missing features
Not enough reviews
Feature ratings
Online Booking
4.0
Booking Management
3.3
Calendar Management
3.6
Appointment Management
NA
Payment Processing
3.7
% Fit
Missing features
Feature ratings
Online Booking
4.6
Booking Management
3.9
Calendar Management
4.0
Appointment Management
NA
Payment Processing
4.6
User satisfaction
4.4
User reviews327
Ease of use
4.3
Functionality
4.2
Value for money
4.1
Customer support
4.1
4.8
User reviews1,117
Ease of use
4.6
Functionality
4.5
Value for money
4.7
Customer support
4.8
Price starts from
--
Monthly subscription
Free version
Free trial
One-time payment
Free version
Free trial
Best for

Cloudbeds is designed to improve the lives of independent property owners including, but not limited to, hotels, hostels, bed and breakfasts, inns, vacation rentals, apartments, campgrounds and more.

We worked directly with operators to build our software. Reservationists find the ease of booking and rebooking to be our best feature while owners love our unlimited custom reports and cost savings.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Conor M
CEO
5.0

Conor: My name is Conor. I'm the CEO of InstaTours, a tourism company, and I give FareHarbor five out of five. Yeah, so I used some of the res-tech companies other than FareHarbor. I found that they had a monthly subscription where FareHarbor is more pay as you go, so that's what I preferred. Also, I thought the FareHarbor support and demo were excellent, so I was able to get up to speed quicker. So it's easy to understand and hard to master in terms of there's a lot of functionality options when you get to it. I chose FareHarbor because it could also do a couple of locations, so I had it for Ireland and it for the UK and it was pay as you go. So every time I made a sale they took off some of that. So if I had some months where I made no sales, I didn't have to pay FareHarbor anything, which is really good for starting off when you don't know how big demand is and you're just trying to get going. So you don't have a heavy monthly payment with FareHarbor, it's more pay as you go. I thought it was really easy because they just set up a call with someone to show you how to demo the system and you give them some details, they set it up for your specifications already, so you don't need to do too much of setting up. It's already there for you. You just have to learn how to use it. Now with any new system, there's a bit of trial and error, but I just thought with FareHarbor there was very little error and you got up to speed very quickly with it, which was useful. Yeah, I'd definitely say use the trial and demo it, and it depends on nature of your tourism business, but it should fit most businesses. The people that set it up were tourism business owners in Hawaii and you can really feel that they were once the owner operators of their own tourism business. That's why they've solved all the problems. The support is excellent, they'll get back to you in an hour. So I'd say just trial it, give it two weeks and interact a lot with it and make your decision after that.

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1 Video
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5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activities Booking
388
Important

Cloudbeds

Top Features
35/44
  • Activities Booking
  • Alerts/Notifications
  • Appointment Management
  • Calendar Sync
  • Customer Database
  • Event Scheduling
  • Ratings/Reviews
  • Reminders
  • Social Media Integration
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Calendar Management
  • Channel Management
  • CRM
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Discount Management
  • Dynamic Pricing
  • Email Templates
  • Group Reservations
  • Inventory Management
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Payment Processing
  • Price/Margin Management
  • Promotions Management
  • Rate Management
  • Real-Time Updates
  • Reporting/Analytics
  • Room Booking
  • SMS Messaging
  • Third Party Booking
  • Third-Party Integrations
  • Website Integration
See All features
Hide Reservations Software Features -

FareHarbor

32/44
Show Reservations Software Features +
Cloudbeds
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
FareHarbor
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Cloudbeds
  • By Cloudbeds
  • Located in United States
  • Founded in 2012
FareHarbor
  • By FareHarbor Holdings
  • Located in Netherlands
  • Founded in 2013
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