# Compare FareHarbor vs WeTravel 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FareHarbor and WeTravel based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135106-163474/FareHarbor-vs-WeTravel

---

# FareHarbor vs WeTravel Features and Cost Comparison

Last updated May 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FareHarborWeTravel2/4 selected

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.7 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

[## FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.7 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Starting Price

$0.01one time

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [1,127 reviews](#user-reviews)

Positive

1,077

Neutral

23

Negative

27

[## WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [524 reviews](#user-reviews)

Positive

511

Neutral

4

Negative

9

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## Summary

* * *

Key features rated by users

Features selected based on 1,604 reviews from tour operator software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Booking Management

4.0

Payment Processing

4.6

Reservations Management

4.7

Activities Booking

4.8

Central Reservation System

4.8

89%Fit

High performer

Feature ratings

Booking Management

4.8

Payment Processing

4.8

Reservations Management

4.7

Activities Booking

4.7

Central Reservation System

4.7

User satisfaction

User satisfaction

4.7

User reviews[1,127](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.8

User satisfaction

4.8

User reviews[524](https://www.capterra.com/p/163474/WeTravel/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$0.01One Time

-   Free version
-   Free trial

Price starts from

$79Per Month

-   Free version
-   Free trial

Best for

Best for

Tour operators, rental companies, boat tours, attractions, trains, ziplines, and farms.

Best for

More than 10,000 travel businesses trust WeTravel’s platform to power their operations, from tour operators to destination management companies to travel advisors to wellness retreat leaders.

## User reviews

Pros & cons

KH

Kevin H.

General contractor

> "Another great feature is the automated confirmations and reminders sent to customers—it helps reduce no-shows and keeps everyone informed."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

KH

Kevin H.

General contractor

> "FareHarbor has potential as a service, but based on my experience it needs significant improvement in efficiency, communication, and respect for..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

BB

Bree B.

Admin Assistant

> "It played a key role in keeping our fishing charter operations organized and running smoothly, particularly with the fast-paced nature of cruise..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7130189)

KH

Kevin H.

General contractor

> "One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

KH

Kevin H.

General contractor

> "Overall, the platform is reliable and makes day-to-day operations smoother for businesses that rely on scheduling and reservations."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

RN

Reini N.

Owner

> "No warning we are told the website is theirs now and Fareharbor disputes anything they promised, and claim ownership of the website, litterally..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6579685)

BB

Bree B.

Admin Assistant

> "The online booking system made it super easy for customers to snag their spots without a ton of back-and-forth chatting."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7130189)

AS

Al S.

Manager

> "They changed the fee structure and would not credit our funds into their account so that we can refund clients, despite numerous calls and emails..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6631840)

Ilich Rafael T.

Visiting Lecturer

> "The most thing that I like about the FareHarbor is the User-Friendly Interface of the program it allowed me to use it easily without any hassle, as..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6348712)

AS

Al S.

Manager

> "They have the worst customer service I encountered in any business, not replying to emails or calls, nor assisting even if things are urgent."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6631840)

BB

Bridgette B.

Manager of Education

> "This simplicity improves efficiency and reduces errors, allowing us to focus more on delivering exceptional experiences to our customers."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6354643)

US

Usama S.

Chief Operating Officer

> "Every year I have to contact their customer service department."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7137736)

KH

Kevin H.

General contractor

> "FareHarbor is very easy to use and makes managing bookings much more organized."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

DP

Darren P.

Owner

> "They don't innovate, their fees are higher and their support went overseas and can't solve problems."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6872952)

DP

Dustin P.

Owner

> "It allows you to look at future bookings and see future sales."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6804937)

RN

Reini N.

Owner

> "You can't keep and manage your "own" website unless you pay $5,000."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6579685)

VR

Verified Reviewer

IT Manager

> "Being a cloud-based service, FareHarbor allowed us to move away from our antiquated reservation system to a more robust system that allows online..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6053222)

Ilich Rafael T.

Visiting Lecturer

> "The cost is what makes it quite a setback for me, but overall the quality of the program compensates the price."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6348712)

US

Usama S.

Chief Operating Officer

> "To my surprise the support team answered back through the chat area."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7137736)

VR

Verified Reviewer

Administrative Assistant

> "The one thing I really did not like about FareHarbor was the high fees. "

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7077394)

KS

Katie S.

Operations Manager

> "Great customer support and does almost everything you can think of and they are always implementing new features."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6881664)

MH

Mark H.

Director

> "Exorbitant fees that we couldn't with clear conscience pass on to customers."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6692394)

LC

Lucy C.

President of Sales

> "There are very useful features for every booking and reservations website."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6406903)

CG

Camilo G.

Director

> "Now, they seem more interested in finding creative ways to destroy small businesses."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

CW

Cynthia W.

General Manager

> "Our account manager checks in with me once a month which is great!"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6641555)

AS

Andrew S.

Owner

> "Customers didn’t like the platform."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6863345)

CG

Camilo G.

Director

> "Customer service WAS very good, and commission rates WERE fair (Past tense)"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

MB

Michael B.

General Manager

> "Company values shifted and are now only out to make money."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6702398)

CH

Craig H.

Owner

> "The speed of the hosted environment keeps up with our check-in flow, and the system seemlessly integrates with our website for online booking. "

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4791894)

BN

Bobby N.

Consultant

> "customers could not get on to use, can take up to an hour just to get in a cew then takes another hour before it is your turn to book ."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#SoftwareAdvice___4938410)

MS

Mark S.

Director

> "The initial sales guy tried to setup the system to drive too many of our bookings online, at the expense of doing them manually to make better use..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3866458)

CG

Camilo G.

Director

> "I've been using Fareharbor for 6 years, and I must say I have passed from being a very satisfied customer to being totally dissatisfied."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

JR

José R.

Manager

> "What I like most is the way I can manage times and dates at bookings (blocking, availability, etc)."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4675311)

CG

Camilo G.

Director

> "I hope whoever reads this review avoids this company at all costs."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

JB

Jim B.

Business Systems Analyst

> "Great product (have made use as a consumer for vacation and recreation activities), just more than we need at this time."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4848328)

DB

Daeus B.

President

> "Some of the booking restrictions get funky on some of our items."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6033365)

CW

Cynthia W.

General Manager

> "How easy it is to use."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6641555)

DD

Dennis D.

CFO

> "The overall user interface just did not seem to live up to what other products on the market can offer."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6197517)

EH

Ewa H.

Director

> "It is also reasonably priced."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6801277)

CM

Conor M.

CEO

> "They send a lot of marketing emails that are irrelevant."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___5006091)

HF

Heather F.

Founder/Owner

> "Overall Fare Harbor is a great tool that helps my manage my food tour and excursion business on a day to day basis quickly and easily."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999)

CB

Clint B.

Founder

> "After the connection we realized over approximately two weeks our bookings completely stopped as there were continuous issues with the API..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211)

DB

Daeus B.

President

> "Usually able to help and solve your problems within 24-36 hours."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6033365)

CB

Clint B.

Founder

> "We went through another two weeks of dozens of overbookings and missed bookings in the system then of course the API was not working again. "

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211)

VR

Verified Reviewer

Marketing

> "Gives direct connection with some OTAs, through API.The software has some interesting features that could be very useful (shared resources,..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4588192)

NB

Nuno B.

Sales & Marketing Manager

> "There are a aspects that constantly requires the intervention of the support team which is always a bit time consuming for changes that requires..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3526854)

TB

Teresa B.

CEO

> "Due to the world wide partnerships it is a great and profitable Booking Software, offering a large range of Reports and management tools."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4684990)

BC

Bryan C.

Director

> "Service cancelled and funds frozen in my account because I am not a US company, which they knew for 6+ years."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3572286)

HF

Heather F.

Founder/Owner

> "I find the software easy to use and easy for me update and edit tours and availabilities. As a major player in the rez tech arena, Fare Harbor is..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999)

VR

Verified Reviewer

Marketing

> "The rate managing is a hassle, especially if you have many distributing channels."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4588192)

KO

Kelly O.

Accounts, Admin & Reservations

> "Easy to use, especially the app when out and about, bookings and payments are easy as are cancellations and refundsDashboard is easy to see..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676890)

ML

Melissa L.

Owner /Operator

> "super can’t seem to complete a request, even when it’s costing my business."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3577968)

FS

Felipe S.

Owner

> "I was impressed with how fast the team was able to set up my account and start running the app for my reservations, and within a week everything..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676563)

YH

Yiannis H.

Owner

> "I would rather that customer support handled some issues rather than providing users demos on how to do it themselves"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4680737)

CD

Christina D.

Owner Manager

> "The customer support is awesome, however different time zone sometimes makes it not practicable to solve the problems in 24 to 48 hours."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

VR

Verified Reviewer

Front Desk Agent

> "The only issue I have with Fare harbor is that I wish they would accept Paypal payments, this would diversify the amount of payment options..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#GetApp___3164942)

JL

Jorge L.

Activity & Tour

> "All the options FareHarbor offer combined with an efficient bine technology developed by the company's technical team"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4686936)

BC

Brenda C.

OWNER

> "Also, doesnt support retail add-ons well (Point of Sale)"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4529655)

CD

Christina D.

Owner Manager

> "The integration with other platform is great, user friendly, simple step to add/edit/archive items."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

TB

Teresa B.

CEO

> "The website handling is strict and not allowed."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4684990)

PT

Peterson T.

Captain / Ownerq

> "It is a system that is a great fit for my small charter / tour operation."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679150)

CD

Christina D.

Owner Manager

> "Not suitable for multi day tour."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

Oscar P.

Captioner

> "What I like the most about this software is that is very easy to use, it has many features which will help you depending on the services that you..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3079435)

JR

José R.

Manager

> "Nothing at the moment. When we are not able to solve something we ask Fareharbor for help"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4675311)

DM

David M.

Business Manager

> "It operates our booking system, website and payment system flawlessly"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679101)

DD

Demian D.

Owner/Operator

> "I didn't find value in that department, so do not offer my services for a commission."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3529930)

JB

Janet B.

CEO

> "As a business owner, FareHarbor has helped me by freeing up my time for other tasks."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676297)

CB

Cleopatra B.

Managing Director

> "Some of the features can be a little confusing initially."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4793680)

JM

James M.

Captain

> "Fareharbor takes care of the booking of customers and they do it well."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4677616)

SC

Sarah C.

Outreach / Visitor Services Manager

> "Our non-profit arts organization / national historic landmark started shopping for a new ticket vendor amidst the pandemic when our formerly tried..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2839517)

HF

Heather F.

Founder/Owner

> "Their knowledge base and resources are outstanding as well as there in person customer service."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999)

DT

Dean T.

Owner

> "If you need support be prepared to wait a week or more for changes with little to no reply as to when it will be addressed."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3464465)

CD

Christina D.

Owner Manager

> "This software is suitable for day tour operators."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

RC

Rebecca C.

Campground Manager

> "We have a few concerns about how it works for us, which I went into detail about in the question above; but the biggest issue facing us now is..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2634491)

DM

David M.

Business Manager

> "They have an excellent team for answering any and every query."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679101)

ES

Eric S.

CEO

> "I don't want to pass fees on to the customer and there doesn't seem to be an option to change it."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2942975)

CB

Clint B.

Founder

> "If it was integrated the way we were told it would be it would be wonderful."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211)

BO

Bob O.

President

> "Terrible customer service"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3625208)

SC

Sarah C.

Outreach / Visitor Services Manager

> "The customer service team has been exceptional in providing complete information and support throughout the vetting process and then getting us set..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2839517)

SP

Steve P.

Managing Director

> "Our website has a dark theme and Fareharbor currently does not have any flexibility to move beyond its white background booking windows (Rezdy..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2487531)

[View Reviews](https://www.capterra.com/p/135106/FareHarbor/reviews/)

SM

Sherry M.

Executive Manager

> "Our company absolutely loves WeTravel for making it easy for our customers to pay, allowing us to build beautiful brochures and collect vital..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7120574)

BG

Broc G.

Director and Owner

> "Sometimes we will start students in the class and need to make booking and invoice and we are not able to with WT. "

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7064071)

BM

Brian M.

President

> "Their platform offers an intuitive interface that streamlines payments, itineraries, and communication, allowing us to focus on creating..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7067890)

DM

Daniel M.

Web and content manager

> "The only way to get 2, 3, 4, 5, 6, 7, 8, 9 is by setting it to “1” again. And that’s where the problem comes up: since the system presents options..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7016407)

KS

Krystal S.

Owner

> "My favorite thing is being able to offer payment plans and modify them as needed and also make custom payment plans for certain regaistrants if they..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7016253)

AC

Andres C.

Owner

> "They have blocked transactions already on the way to the bank, denied me information from the bank where the dispute was done, sadly I had to file a..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958)

Louisa C.

Customer Success Manager

> "WeTravel is incredible tool which allowed for a more enjoyable booking process for my team members, as well as more detailed, fun to digest..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6469096)

PB

Paola B.

Director

> "The commissions are excessive, this is a recurring comment from the clients."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7081357)

BB

Britta B.

trips manager

> "I like that WeTravel provides payment plans and deadlines, provides fundraising options, handles follow-up reminders, collects all the funds, and..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6763800)

JO

Jackie O.

Graphics Manager

> "The accounting aspect of our company having to pay for the credit card fees on refunded participant tours is definitely a negative."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6716621)

AO

Adrian O.

Marketing and Communications Manager

> "These features make the checkout process on our website smooth, clear, and stress-free for participants."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066488)

AC

Andres C.

Owner

> "So you are paying them a big percentage of your earnings and they are not even helping you, the emails from the complaints department were never..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958)

EH

Elizabeth H.

Owner

> "I like that I can easily manage payments and create and adjust payment plans."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7059844)

AC

Andres C.

Owner

> "Later on, they won´t even allow me to have a phone call with them as emails are quite limited for something so serious."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958)

AO

Adrian O.

Marketing and Communications Manager

> "The reporting tools are extremely useful and give us clear visibility over payments and performance."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066488)

AC

Andres C.

Owner

> "They will treat you like a thief and threaten you a legal action immediately if you don´t pay for the chargeback right away, no matter what. "

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958)

BM

Brian M.

President

> "We love working with WeTravel because it makes planning and managing group trips simple, efficient, and enjoyable."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7067890)

BS

Brian S.

President

> "No way to send links to pay for people who have paid a deposite"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6741627)

JO

Jackie O.

Graphics Manager

> "Ever since we started to work with WeTravel, our bookings, accounting and ability to distribute final tour documents and messages to all..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6716621)

JN

Jackie N.

Founder, Podcaster, Trip Leader

> "I wish there were a real function for a full customer database (for example - in the current database, when more than one person is included in a..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5095779)

AO

Adrian O.

Marketing and Communications Manager

> "Managing the funds we receive is also very easy and transparent, which saves us a lot of time and reduces errors."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066488)

SS

Sibu S.

Co-founder

> "group emails (sent from your platform) are usually never received by the guests."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6666147)

DM

Daniel M.

Web and content manager

> "The technical support, the closeness with the account managers (so far only two but great people), the level of automatization it provides, the..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7016407)

KR

Kim R.

Owner and Operator

> "I can't imagine running my business without using WeTravel as my registration software."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6427193)

Louisa C.

Customer Success Manager

> "Made travel booking enjoyable for my team members rather than the typical confusing stressful process, allowed for customizable booking pages which..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6469096)

TP

Terry P.

Partner

> "It's very trying for me to take the data and build an invoice."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6609596)

JL

Julia L.

VP, Operations

> "The platform is intuitive and user-friendly — not only for us as organizers but also for our customers, who consistently comment on how smooth the..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6851103)

PS

Patricia S.

Managing director

> "sometimes the cost is high and is very difficult to send money to suppliers not clients of WT."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6760661)

VR

Verified Reviewer

Owner

> "Perfect Customer Support and Payment Processing, now is time to develop the supplier management process"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7064313)

Joseph V.

President

> "Payments and main customer service is horrible."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6857311)

JD

John D.

President

> "She has been patient with us as we fully implement integration and has taken the time with our management and staff to show us the system and all..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7005735)

CC

Chaz C.

Owner

> "Hence our money is stuck in WeTravel and there are no other ways to get it out."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6586074)

DS

David S.

Owner

> "I would further like to acknowledge and thank \[sensitive content hidden\] for the personalized, ongoing support she provides to upgrade and improve..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6838753)

JW

John W.

President

> "Support contacts are not consistant."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6597141)

DS

David S.

Owner

> "We would especially like to acknowledge \[sensitive content hidden\] for her help in designing a custom program specifically tuned to our company's..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6838753)

AC

Andres C.

Owner

> "Also some CSR guys are pretty aggressive on the emails."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958)

DO

Daniela O.

Reservations Manager

> "We recently upgraded and the “Book Now” button has made the booking process much faster and smoother for our clients."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6886124)

WH

Walid H.

Managing Director

> "Not able to customise email notifications and communication with customers."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6165643)

JG

Jefferson G.

CEO Founder

> "The platform has made our day‑to‑day operations simpler and more organized."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066345)

SB

Shane B.

President

> "Certain features are not as flexible and building a tour is not as dynamic as would be with other companies."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4925522)

GG

Guillermo G.

CCO

> "It received many very good updates that improved the experience for all users, and the support service has also been excellent."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7079929)

CG

Carol G.

Owner

> "After sending every little piece of documentation they asked me for (some of them very sensitive information, but understandable because they deal..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4521793)

DM

Daniel M.

Web and content manager

> "Great but it can be even better, as we are not using all the tools that the system provides, but it is because we do not need all of them, however..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7016407)

Bitty R.

Manager

> "Do not manage travel operations or reservations for suppliers ."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5028152)

SG

Susan G.

Owner

> "Honestly, there are a lot of great features but the most important thing for me is to have an account rep who I can rely on to answer questions and..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6731254)

EC

Ellen C.

President

> "My clients are often confused when they see WeTravel branding instead of Excursions from the Square"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4850680)

CD

Catherine D.

UK Representative

> "It has been a massive help in reducing the amount of administration involved in booking clients and keeping track of them."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6719972)

DS

David S.

Owner

> "I no longer spend hours sending out pdf invoices to my clients, reminders to pay, and tracking how many people have signed up for each and every..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4372165)

BM

Brian M.

President

> "It’s truly a game-changer for travel professionals."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7067890)

AB

Angela B.

sales manager

> "the itinerary as a pdf - design is not perfect and would love to have more itinerary/quote features such as automatically dates ajustements in the..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4628520)

PB

Paola B.

Director

> "I like it, would like to be able to change all the prompts to spanish."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7081357)

JS

Jessica S.

CEO

> "It feels very text heavy and I wish there was a way to customize it a bit more."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4826053)

SM

Sherry M.

Executive Manager

> "WeTravel has been continually growing and changing and listens to their customer's needs"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7120574)

BH

Britta H.

Travel Consultant and Marketing

> "payment methods for clients are not amendable"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6222003)

JS

Jill S.

Office Adminstrator

> "It also helped free up my mind since I had an acccurate way to receive traveler details and upgrades."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6623023)

CK

Christine K.

Creator

> "I don't likke that you have to run your first tour and get reviews to be vetted."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5005158)

JN

Jackie N.

Founder, Podcaster, Trip Leader

> "I love the easy integration of the direct to checkout button, payment plans and tracking, low processing fees, money transfer options, and payment..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5095779)

JH

Jennifer H.

CEO

> "There isnt any possibility to download an excel file with a complete accounting sytle report of all transactions except for packages."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644069)

DH

Donovan H.

General Manager

> "Constant itinerary updating, easy formatting when copying over, handles photos well, access to trip via links instead of attachments, allows for..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4897377)

RP

Rob P.

President

> "Searching for existing trips is more difficult than it should be."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4952587)

PM

Paola M.

Accounts receivable

> "The payment processing is the most of wetravel, because enables easy payment collection from participants, allowing organizers to manage finances..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4987253)

VR

Verified Reviewer

VP

> "Some 9 months after setting up our accounts, the platform was locked down without any notice - preventing customers from being able to submit..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4606497)

SD

Sam D.

Head of Operations

> "Great efficient, ever evolving platform, enables us to have customers sign up and accept payments easily!"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6597163)

RE

Ray E.

Sales and Marketing

> "Not crazy about some of the page layouts. "

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4881187)

TM

Tania M.

Jefe de Grupos

> "WeTravel has significantly improved the efficiency of managing travel bookings and payments."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6589931)

JC

Jessica C.

Marketing consultant

> "The widgets do not play well with Squarespace sites, which is fine if you're on Wordpress."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4378051)

VR

Valentina R.

Sales Executive

> "Itineraries, payment methods, photo uploading, are key elements when you want to be part of an app and WeTravel fulfills all the functions."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4987353)

RT

Rene T.

Sales & Operations

> "It doesn't work good with the clients from Europe especially France when they want to make a bank transfer, Wise works better."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___3979967)

AK

Arnie K.

Owner

> "I really liked the ability to create a professional, attractive looking booking page with all the accommodation options, descriptions, photos,..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4878316)

Peter P.

Founder

> "You can use only usd on your wetravel card, not possible to exchange money on the platform"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4523771)

KR

Kim R.

Owner and Operator

> "WeTravel makes the entire guest management process simple (on both trip producer and client ends)."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6427193)

JL

Jeffrey L.

Owner

> "I guess the one issue I have is moving to the Pro version."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6056552)

PP

Paul P.

CEO

> "I mostly use it as a tool o cate itineraries and share with clients, Hopefully I can use in the future more such as receiving payments and..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5035723)

CC

Craig C.

Teacher

> "The only real drawback is that some of the information is not found intuitively by me in your spreadsheets. "

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644441)

LI

Livy I.

President

> "I appreciate the time she took to not only review the new upcoming changes but also how we can improve our use of WeTravel and all it's offering."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6486146)

BM

Bella M.

Managing director

> "The same gateway provider is some sketchy company that triggers all kinds of fraud warnings."

[See full review](https://www.capterra.com/p/163474/WeTravel/#SoftwareAdvice___4802644)

DO

Daniela O.

Reservations Manager

> "Even when we’ve hit roadblocks, the support team has helped us figure things out quickly."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6886124)

AW

Alexis W.

President

> "It is really cumbersome to see the payment plan, and sometimes I need that information quickly."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644811)

HJ

Holly J.

Co-owner and COO

> "The primary way we use WeTravel is for trek registration and payment activities, and we can do what we need with the free version."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6120260)

CC

Craig C.

Teacher

> "This did cause confusion with a traveler this year, since I told them they had not registered for a single room, when in fact they had.)"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644441)

[View Reviews](https://www.capterra.com/p/163474/WeTravel/reviews/)

## User interface

4.74 (1,127)

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)

4.78 (524)

### Features

FareHarbor

33/44

-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   API
-   Booking Management
-   Calendar Management
-   Central Reservation System
-   Channel Management
-   Client Management
-   Communication Management
-   CRM
-   Customer Database
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Document Management
-   GDS/OTA Integration
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Itinerary Creation
-   Multi-Currency
-   Multi-Day Booking
-   Multi-Language
-   Package Creation
-   Payment Processing
-   Price/Margin Management
-   Pricing Management
-   Promotions Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Resource Management
-   Search/Filter
-   Social Media Integration
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Management
-   Waiver Management
-   Website Management

[See all features](https://www.capterra.com/p/135106/FareHarbor/#features)

WeTravel

Top features

38/44

-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   API
-   Booking Management
-   Calendar Management
-   Central Reservation System
-   Channel Management
-   Client Management
-   Communication Management
-   CRM
-   Customer Database
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Document Management
-   GDS/OTA Integration
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Itinerary Creation
-   Multi-Currency
-   Multi-Day Booking
-   Multi-Language
-   Package Creation
-   Payment Processing
-   Price/Margin Management
-   Pricing Management
-   Promotions Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Resource Management
-   Search/Filter
-   Social Media Integration
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Management
-   Waiver Management
-   Website Management

[See all features](https://www.capterra.com/p/163474/WeTravel/#features)

### Recognition

FareHarbor is recognized as a top-rated tool in 1 Capterra Shortlist reports

WeTravel is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Tour OperatorSoftware (2022) 

### Deployment & support

FareHarbor

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

WeTravel

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FareHarbor

-   By FareHarbor Holdings
-   Located in Netherlands
-   Founded in 2013

WeTravel

-   By WeTravel
-   Located in Netherlands
-   Founded in 2014

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[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

vs

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

$0.01one time

Price

Contact vendor for pricing

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135106-142459/FareHarbor-vs-Peek-PRO-Tour-Operator-Software)

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

vs

[Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/)[4.72 (573)](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/reviews/)

$0.01one time

Price

Contact vendor for pricing

4.5

Features

4.4

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132175-135106/Xola-Booking-and-Marketing-System-vs-FareHarbor)