# Compare FareHarbor vs Bókun 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bókun and FareHarbor based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135106-178518/FareHarbor-vs-Bokun

---

# Bókun vs FareHarbor Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BókunFareHarbor2/4 selected

[Bókun](https://www.capterra.com/p/178518/Bokun/)[4.7 (456)](https://www.capterra.com/p/178518/Bokun/reviews/)

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.7 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

[## Bókun](https://www.capterra.com/p/178518/Bokun/)[4.7 (456)](https://www.capterra.com/p/178518/Bokun/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [456 reviews](#user-reviews)

Positive

432

Neutral

11

Negative

13

[## FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.7 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Starting Price

$0.01one time

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [1,127 reviews](#user-reviews)

Positive

1,077

Neutral

23

Negative

27

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,604 reviews from tour operator software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Feature ratings

Booking Management

4.6

Payment Processing

4.5

Reservations Management

4.5

Activities Booking

4.3

Central Reservation System

4.5

82%Fit

High performer

Feature ratings

Booking Management

4.0

Payment Processing

4.6

Reservations Management

4.7

Activities Booking

4.8

Central Reservation System

4.8

User satisfaction

User satisfaction

4.7

User reviews[456](https://www.capterra.com/p/178518/Bokun/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.7

Customer support

4.7

User satisfaction

4.7

User reviews[1,127](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

$49Other, Per Month

-   Free version
-   Free trial

Price starts from

$0.01One Time

-   Free version
-   Free trial

Best for

Best for

Bókun works for every business selling bookable experiences - whether you run solo tours or manage global attractions. One system, built to handle it all.

Best for

Tour operators, rental companies, boat tours, attractions, trains, ziplines, and farms.

## User reviews

Pros & cons

AJ

Achraf J.

Owner

> "Their platform helps us manage availability, distribution and OTA integrations in a much more organized way."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7114888)

ND

Nosimilo D.

Owner and Managing Director

> "Currently, PayPal is the only available option, which can be inconvenient for many clients and restricts direct bookings."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7051496)

NC

Nicolas C.

Owner

> "The platform offers great flexibility for creating responsive websites and connecting with multiple OTAs, which makes managing products and sales..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7024416)

Tommy P.

Founder Operator

> "Imagine if you had the most entitled people with the worst possible software and the highest limitations, paired with terrible support."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7129145)

DB

Dimitris B.

CIO and Head of Digital Sales

> "What stands out the most is the overall stability of the system and the level of support provided — the team is responsive, helpful, and genuinely..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7132750)

LP

Lee P.

reservations Manager

> "the way that the automated email configuration is set up is limiting."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7135762)

DB

Dimitris B.

CIO and Head of Digital Sales

> "The platform handles inventory and availability efficiently, which is essential for daily operations."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7132750)

LP

Lee P.

reservations Manager

> "email sending options are limited."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7135762)

Panos F.

Owner

> "Despite the fact that the platform is easy, you always need support and fortunately their support department is very quick and helpful and also..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7099924)

PC

Pedro C.

ceo

> "maybe the widget to integrate in the web is not very aesthetic and has little possibility of customization."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6475086)

GG

Grant G.

Tour Guide

> "The Bokun help desk are extremely patient and where i have encountered an issue with setting up the system have worked diligently with me to..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7120477)

NC

Nicolas C.

Owner

> "The platform can be quite complex from a technical standpoint and has a steep learning curve."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7024416)

PD

Paul D.

Proprietor

> "Its fantastic how quick that you get connected with a member of the bokun team and nothing is ever too much for them they go the next level in..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7049797)

MO

MARTIN O.

Tour operator

> "Additionally, certain character arcs may not get as much development as others, leaving some storylines feeling a bit rushed."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6505868)

AJ

Achraf J.

Owner

> "This has significantly improved our operational efficiency and ability to scale our business."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7114888)

RMY

Ryan Mico Y.

CEO of a Travel Company

> "Viator uses a different legacy platform that doesn't connect well with Bokun, this is not 2010."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6775215)

WH

Walcot H.

Owner

> "I like the ease of creating my website on Bokun, the simple but beautiful sections, I love the way how easy it is to import photos, video playing..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6537914)

Tommy P.

Founder Operator

> "Overall, awful company, awful experience, awful team."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7129145)

Panos F.

Owner

> "I also find it a good value for money product that offers integration with so many OTA's."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7099924)

LG

Luca G.

Fouder

> "sycn discrepancies"

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7032531)

YO

Youssef O.

Tour operation

> "I experience the bokun and was wonderful, you can connected to viator , but I get problem to connect it to getyourguide"

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7073664)

GL

Guilherme L.

Operations Manager

> "Needs getting used to. Despite its benefits, the Pro subscription is mostly lackluster as you are charged a fee for each online booking, and most..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___4936072)

NC

Nicolas C.

Owner

> "It’s highly customizable, allowing you to adapt it to your company’s specific needs."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7024416)

CB

Christos B.

Manager

> "Little difficult in use and confusing connect the products from otas"

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6562630)

AA

Ahmad A.

General Manager

> "The dashboard is well-organized, and the automation features—especially for confirmations and availability updates—were a game changer."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6783926)

DD

Diana D.

Administr.

> "System settings are not very simple without assistance."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6432537)

AG

Albert G.

Tour operator

> "The agent \[sensitive content hidden\] was very knowledgeable, professional, patient, overall I'm super impressed with the service, thanks for..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7061655)

CAH

Christine Aurelia H.

Tour Guide

> "too many features, sometimes it gets complicated"

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6518546)

AA

Ahmad A.

General Manager

> "It offers a great range of features for managing tours, inventory, and partner integrations—all in one place."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6783926)

RMY

Ryan Mico Y.

CEO of a Travel Company

> "totally unnecessary, knowing that we also took time creating Viator's product)"

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6775215)

AA

Ahmad A.

General Manager

> "The ability to connect with major OTAs was especially valuable for expanding our reach. While there are a few areas that could be more..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6783926)

VS

Vitor S.

Owner

> "Its not intuitive."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6538783)

JD

Jo D.

Director

> "After feeling completely frustrated by a different provider, I have finally found a tour software company that exceeds my expectations and aligns..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6720052)

NM

Neeraj M.

director

> "The CUSTOMER Services, everytime you write them: They say:"WE HAVE IMPLIMENTED YOUR FETURE REQUEST AND SOON WE WILL GIVE YOU ANSWER" After 6..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___4764668)

DO

Donovan O.

Owner

> "Customer Service is amazing from a team that communicate issues and go the extra mile to resolve and don't leave you hanging."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6834243)

EC

Emmah C.

Manager

> "The Customer Support team just sends you articles I never received a demo someone to show me how to use the system"

[See full review](https://www.capterra.com/p/178518/Bokun/#SoftwareAdvice___4256996)

DB

Dimitris B.

CIO and Head of Digital Sales

> "The customer support is a key strength and adds significant value to the overall experience."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7132750)

RB

Ryan B.

Managing Director

> "This is the worst timing possible to release such a feature at the start of the winter season (most activity companies quite season) and during..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2463190)

LG

Luca G.

Fouder

> "It takes days and approximately 20 hours of work to set it up, with the help of customer service agents, who are really kind, by the way."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7032531)

RB

Ryan B.

Managing Director

> "We had some issues with customers paying on the mobile phone through stripe on Bokun and has now become unaffordable for small businesses."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2463190)

AC

Andre C.

Direc

> "We work everyday with Bokun, after a couple of days it is very easy to work with - and our experience is, that Bokun improves support (quality and..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6304139)

RAP

Ricardo Alexandre P.

Manager

> "It has spelling erros, because they do automatic translation and because they don't create a suggesting safe UX."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2732645)

FA

Fahim A.

Tour Operator

> "I referred two friends of mine to get Bokun only because of their customer service."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7044709)

RAP

Ricardo Alexandre P.

Manager

> "The checkout widget that they provide to our customers is also very weak, compared to other solutions."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2732645)

Tommy P.

Founder Operator

> "nothing - There's one good guy named \[sensitive content hidden\], who's literally, in his own words, the only support rep in the entire US."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7129145)

VR

Verified Reviewer

Massage therapist

> "Bókun is hard to avoid in Iceland if one is working in tourism - sadly, there is way more room for it to improve than would be desirable after so..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2798076)

CB

Christos B.

Manager

> "Perfect I am very satisfied, it helps me a lot organise my business and avoid overbooking and have a less or zero cancellations rate"

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___6562630)

BT

Boris T.

Manager

> "There were some issues with availability and accessibility to service some time ago but less since they switched owners."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2744179)

KJ

Kwitonda J.

Director of operations

> "Moreover, they provide a service that enables users to connect and engage in business interactions based on a commission-oriented sharing of..."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___4980278)

VR

Verified Reviewer

Webmaster

> "Plenty of bugs and they don't even know when they will got them fixed"

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2201734)

SM

Solace M.

Tour Operator

> "Their support staff is knowledgeable and understands the urgency of the industry."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7106879)

DL

Diane L.

Owner

> "Calander for employees is not easily accessible."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2370095)

ND

Nosimilo D.

Owner and Managing Director

> "I love that Bókun makes my day-to-day work much easier."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___7051496)

MU

Matt U.

Business Owner / Founding Guide

> "Very frustrating."

[See full review](https://www.capterra.com/p/178518/Bokun/#Capterra___2371573)

[View Reviews](https://www.capterra.com/p/178518/Bokun/reviews/)

KH

Kevin H.

General contractor

> "Another great feature is the automated confirmations and reminders sent to customers—it helps reduce no-shows and keeps everyone informed."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

KH

Kevin H.

General contractor

> "FareHarbor has potential as a service, but based on my experience it needs significant improvement in efficiency, communication, and respect for..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

BB

Bree B.

Admin Assistant

> "It played a key role in keeping our fishing charter operations organized and running smoothly, particularly with the fast-paced nature of cruise..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7130189)

KH

Kevin H.

General contractor

> "One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

KH

Kevin H.

General contractor

> "Overall, the platform is reliable and makes day-to-day operations smoother for businesses that rely on scheduling and reservations."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

RN

Reini N.

Owner

> "No warning we are told the website is theirs now and Fareharbor disputes anything they promised, and claim ownership of the website, litterally..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6579685)

BB

Bree B.

Admin Assistant

> "The online booking system made it super easy for customers to snag their spots without a ton of back-and-forth chatting."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7130189)

AS

Al S.

Manager

> "They changed the fee structure and would not credit our funds into their account so that we can refund clients, despite numerous calls and emails..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6631840)

Ilich Rafael T.

Visiting Lecturer

> "The most thing that I like about the FareHarbor is the User-Friendly Interface of the program it allowed me to use it easily without any hassle, as..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6348712)

AS

Al S.

Manager

> "They have the worst customer service I encountered in any business, not replying to emails or calls, nor assisting even if things are urgent."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6631840)

BB

Bridgette B.

Manager of Education

> "This simplicity improves efficiency and reduces errors, allowing us to focus more on delivering exceptional experiences to our customers."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6354643)

US

Usama S.

Chief Operating Officer

> "Every year I have to contact their customer service department."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7137736)

KH

Kevin H.

General contractor

> "FareHarbor is very easy to use and makes managing bookings much more organized."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207)

DP

Darren P.

Owner

> "They don't innovate, their fees are higher and their support went overseas and can't solve problems."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6872952)

DP

Dustin P.

Owner

> "It allows you to look at future bookings and see future sales."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6804937)

RN

Reini N.

Owner

> "You can't keep and manage your "own" website unless you pay $5,000."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6579685)

VR

Verified Reviewer

IT Manager

> "Being a cloud-based service, FareHarbor allowed us to move away from our antiquated reservation system to a more robust system that allows online..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6053222)

Ilich Rafael T.

Visiting Lecturer

> "The cost is what makes it quite a setback for me, but overall the quality of the program compensates the price."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6348712)

US

Usama S.

Chief Operating Officer

> "To my surprise the support team answered back through the chat area."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7137736)

VR

Verified Reviewer

Administrative Assistant

> "The one thing I really did not like about FareHarbor was the high fees. "

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7077394)

KS

Katie S.

Operations Manager

> "Great customer support and does almost everything you can think of and they are always implementing new features."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6881664)

MH

Mark H.

Director

> "Exorbitant fees that we couldn't with clear conscience pass on to customers."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6692394)

LC

Lucy C.

President of Sales

> "There are very useful features for every booking and reservations website."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6406903)

CG

Camilo G.

Director

> "Now, they seem more interested in finding creative ways to destroy small businesses."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

CW

Cynthia W.

General Manager

> "Our account manager checks in with me once a month which is great!"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6641555)

AS

Andrew S.

Owner

> "Customers didn’t like the platform."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6863345)

CG

Camilo G.

Director

> "Customer service WAS very good, and commission rates WERE fair (Past tense)"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

MB

Michael B.

General Manager

> "Company values shifted and are now only out to make money."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6702398)

CH

Craig H.

Owner

> "The speed of the hosted environment keeps up with our check-in flow, and the system seemlessly integrates with our website for online booking. "

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4791894)

BN

Bobby N.

Consultant

> "customers could not get on to use, can take up to an hour just to get in a cew then takes another hour before it is your turn to book ."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#SoftwareAdvice___4938410)

MS

Mark S.

Director

> "The initial sales guy tried to setup the system to drive too many of our bookings online, at the expense of doing them manually to make better use..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3866458)

CG

Camilo G.

Director

> "I've been using Fareharbor for 6 years, and I must say I have passed from being a very satisfied customer to being totally dissatisfied."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

JR

José R.

Manager

> "What I like most is the way I can manage times and dates at bookings (blocking, availability, etc)."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4675311)

CG

Camilo G.

Director

> "I hope whoever reads this review avoids this company at all costs."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830)

JB

Jim B.

Business Systems Analyst

> "Great product (have made use as a consumer for vacation and recreation activities), just more than we need at this time."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4848328)

DB

Daeus B.

President

> "Some of the booking restrictions get funky on some of our items."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6033365)

CW

Cynthia W.

General Manager

> "How easy it is to use."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6641555)

DD

Dennis D.

CFO

> "The overall user interface just did not seem to live up to what other products on the market can offer."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6197517)

EH

Ewa H.

Director

> "It is also reasonably priced."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6801277)

CM

Conor M.

CEO

> "They send a lot of marketing emails that are irrelevant."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___5006091)

HF

Heather F.

Founder/Owner

> "Overall Fare Harbor is a great tool that helps my manage my food tour and excursion business on a day to day basis quickly and easily."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999)

CB

Clint B.

Founder

> "After the connection we realized over approximately two weeks our bookings completely stopped as there were continuous issues with the API..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211)

DB

Daeus B.

President

> "Usually able to help and solve your problems within 24-36 hours."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6033365)

CB

Cleopatra B.

Managing Director

> "Some of the features can be a little confusing initially."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4793680)

VR

Verified Reviewer

Marketing

> "Gives direct connection with some OTAs, through API.The software has some interesting features that could be very useful (shared resources,..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4588192)

CB

Clint B.

Founder

> "We went through another two weeks of dozens of overbookings and missed bookings in the system then of course the API was not working again. "

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211)

TB

Teresa B.

CEO

> "Due to the world wide partnerships it is a great and profitable Booking Software, offering a large range of Reports and management tools."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4684990)

NB

Nuno B.

Sales & Marketing Manager

> "There are a aspects that constantly requires the intervention of the support team which is always a bit time consuming for changes that requires..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3526854)

HF

Heather F.

Founder/Owner

> "I find the software easy to use and easy for me update and edit tours and availabilities. As a major player in the rez tech arena, Fare Harbor is..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999)

BC

Bryan C.

Director

> "Service cancelled and funds frozen in my account because I am not a US company, which they knew for 6+ years."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3572286)

KO

Kelly O.

Accounts, Admin & Reservations

> "Easy to use, especially the app when out and about, bookings and payments are easy as are cancellations and refundsDashboard is easy to see..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676890)

VR

Verified Reviewer

Marketing

> "The rate managing is a hassle, especially if you have many distributing channels."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4588192)

FS

Felipe S.

Owner

> "I was impressed with how fast the team was able to set up my account and start running the app for my reservations, and within a week everything..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676563)

ML

Melissa L.

Owner /Operator

> "super can’t seem to complete a request, even when it’s costing my business."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3577968)

CD

Christina D.

Owner Manager

> "The customer support is awesome, however different time zone sometimes makes it not practicable to solve the problems in 24 to 48 hours."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

YH

Yiannis H.

Owner

> "I would rather that customer support handled some issues rather than providing users demos on how to do it themselves"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4680737)

JL

Jorge L.

Activity & Tour

> "All the options FareHarbor offer combined with an efficient bine technology developed by the company's technical team"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4686936)

VR

Verified Reviewer

Front Desk Agent

> "The only issue I have with Fare harbor is that I wish they would accept Paypal payments, this would diversify the amount of payment options..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#GetApp___3164942)

CD

Christina D.

Owner Manager

> "The integration with other platform is great, user friendly, simple step to add/edit/archive items."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

BC

Brenda C.

OWNER

> "Also, doesnt support retail add-ons well (Point of Sale)"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4529655)

PT

Peterson T.

Captain / Ownerq

> "It is a system that is a great fit for my small charter / tour operation."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679150)

TB

Teresa B.

CEO

> "The website handling is strict and not allowed."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4684990)

Oscar P.

Captioner

> "What I like the most about this software is that is very easy to use, it has many features which will help you depending on the services that you..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3079435)

CD

Christina D.

Owner Manager

> "Not suitable for multi day tour."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

DM

David M.

Business Manager

> "It operates our booking system, website and payment system flawlessly"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679101)

JR

José R.

Manager

> "Nothing at the moment. When we are not able to solve something we ask Fareharbor for help"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4675311)

JB

Janet B.

CEO

> "As a business owner, FareHarbor has helped me by freeing up my time for other tasks."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676297)

DD

Demian D.

Owner/Operator

> "I didn't find value in that department, so do not offer my services for a commission."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3529930)

JM

James M.

Captain

> "Fareharbor takes care of the booking of customers and they do it well."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4677616)

SC

Sarah C.

Outreach / Visitor Services Manager

> "Our non-profit arts organization / national historic landmark started shopping for a new ticket vendor amidst the pandemic when our formerly tried..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2839517)

HF

Heather F.

Founder/Owner

> "Their knowledge base and resources are outstanding as well as there in person customer service."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999)

DT

Dean T.

Owner

> "If you need support be prepared to wait a week or more for changes with little to no reply as to when it will be addressed."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3464465)

CD

Christina D.

Owner Manager

> "This software is suitable for day tour operators."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761)

RC

Rebecca C.

Campground Manager

> "We have a few concerns about how it works for us, which I went into detail about in the question above; but the biggest issue facing us now is..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2634491)

DM

David M.

Business Manager

> "They have an excellent team for answering any and every query."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679101)

ES

Eric S.

CEO

> "I don't want to pass fees on to the customer and there doesn't seem to be an option to change it."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2942975)

CB

Clint B.

Founder

> "If it was integrated the way we were told it would be it would be wonderful."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211)

BO

Bob O.

President

> "Terrible customer service"

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3625208)

SC

Sarah C.

Outreach / Visitor Services Manager

> "The customer service team has been exceptional in providing complete information and support throughout the vetting process and then getting us set..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2839517)

SP

Steve P.

Managing Director

> "Our website has a dark theme and Fareharbor currently does not have any flexibility to move beyond its white background booking windows (Rezdy..."

[See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2487531)

[View Reviews](https://www.capterra.com/p/135106/FareHarbor/reviews/)

## User interface

4.74 (456)

4.74 (1,127)

### Features

Bókun

Top features

42/44

-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   API
-   Booking Management
-   Calendar Management
-   Central Reservation System
-   Channel Management
-   Client Management
-   Communication Management
-   CRM
-   Customer Database
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Document Management
-   GDS/OTA Integration
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Itinerary Creation
-   Multi-Currency
-   Multi-Day Booking
-   Multi-Language
-   Package Creation
-   Payment Processing
-   Price/Margin Management
-   Pricing Management
-   Promotions Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Resource Management
-   Search/Filter
-   Social Media Integration
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Management
-   Waiver Management
-   Website Management

[See all features](https://www.capterra.com/p/178518/Bokun/#features)

FareHarbor

33/44

-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   API
-   Booking Management
-   Calendar Management
-   Central Reservation System
-   Channel Management
-   Client Management
-   Communication Management
-   CRM
-   Customer Database
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Document Management
-   GDS/OTA Integration
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Itinerary Creation
-   Multi-Currency
-   Multi-Day Booking
-   Multi-Language
-   Package Creation
-   Payment Processing
-   Price/Margin Management
-   Pricing Management
-   Promotions Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Resource Management
-   Search/Filter
-   Social Media Integration
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Management
-   Waiver Management
-   Website Management

[See all features](https://www.capterra.com/p/135106/FareHarbor/#features)

### Recognition

No recognitions have been awarded to Bókun

FareHarbor is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Bókun

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

FareHarbor

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bókun

-   By Bókun, A TripAdvisor Company
-   Located in United States
-   Founded in 2012

FareHarbor

-   By FareHarbor Holdings
-   Located in Netherlands
-   Founded in 2013

## Popular Comparisons

[Bókun](https://www.capterra.com/p/178518/Bokun/)[4.74 (456)](https://www.capterra.com/p/178518/Bokun/reviews/)

vs

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.78 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

$49/month

Price

$79/month

4.6

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/163474-178518/WeTravel-vs-Bokun)

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

vs

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,767)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

$0.01one time

Price

Contact vendor for pricing

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/114949-135106/Eventbrite-vs-FareHarbor)

[Bókun](https://www.capterra.com/p/178518/Bokun/)[4.74 (456)](https://www.capterra.com/p/178518/Bokun/reviews/)

vs

[Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.46 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

$49/month

Price

$49/month

4.6

Features

4.3

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/122690-178518/Rezdy-vs-Bokun)

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

vs

[Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,144)](https://www.capterra.com/p/138689/Booqable/reviews/)

$0.01one time

Price

$29/month

4.5

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/135106-138689/FareHarbor-vs-Booqable)

[Bókun](https://www.capterra.com/p/178518/Bokun/)[4.74 (456)](https://www.capterra.com/p/178518/Bokun/reviews/)

vs

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

$49/month

Price

Contact vendor for pricing

4.6

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142459-178518/Peek-PRO-Tour-Operator-Software-vs-Bokun)

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

vs

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/)

$0.01one time

Price

Contact vendor for pricing

4.5

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135106-152433/FareHarbor-vs-Hostaway)

[Bókun](https://www.capterra.com/p/178518/Bokun/)[4.74 (456)](https://www.capterra.com/p/178518/Bokun/reviews/)

vs

[Beyonk](https://www.capterra.com/p/236278/Beyonk/)[4.86 (167)](https://www.capterra.com/p/236278/Beyonk/reviews/)

$49/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/178518-236278/Bokun-vs-Beyonk)

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

vs

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,319)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/)

$0.01one time

Price

$149/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/17313-135106/OpenTable-for-Restaurants-vs-FareHarbor)

[Bókun](https://www.capterra.com/p/178518/Bokun/)[4.74 (456)](https://www.capterra.com/p/178518/Bokun/reviews/)

vs

[TrekkSoft](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/)[4.45 (230)](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/reviews/)

$49/month

Price

€49/month

4.6

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/126665-178518/Tour-Activity-Booking-System-vs-Bokun)

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

vs

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/)

$0.01one time

Price

$16/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131924-135106/Lodgify-vs-FareHarbor)

[Bókun](https://www.capterra.com/p/178518/Bokun/)[4.74 (456)](https://www.capterra.com/p/178518/Bokun/reviews/)

vs

[Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/)[4.72 (573)](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/reviews/)

$49/month

Price

Contact vendor for pricing

4.6

Features

4.4

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132175-178518/Xola-Booking-and-Marketing-System-vs-Bokun)

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,127)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

vs

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.67 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

$0.01one time

Price

Contact vendor for pricing

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135106-142459/FareHarbor-vs-Peek-PRO-Tour-Operator-Software)