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Small to medium size businesses that require sales, marketing and service automation
Seismic's industry-leading Sales Enablement platform brings your sales and marketing teams together, however large or small, to deliver a stellar buying experience, all at scale.
The software is easy to use, the training they provide is fabulous and the customer support is great.
I told him that I was going to start writing bad reviews about Agile while I waited for his management. Eventually, he said he initiated the refund and cancelled my subscription.
Fairly good experience in general. I strongly recommend it to ogranizations that are looking for an all-in-one solution, especially if you are 10 or less strong.
Do not add your credit card information!!! I cancelled and am still getting charged.
This is a fantastic program that I've established successfully with three clients so far. I've found it excellent to use with ample support documents to set up and deploy without assistance.
The inability to cancel despite following their instructions for cancellation to a tee.
It offers an intuitive interface, robust customization, advanced reporting, seamless integrations, powerful automation, mobile accessibility, and secure cloud storage.
Horrible customer service. Don't use Agile unless you want to get stuck in a contract.
In my experience the CSM team is kind, knowledgeable, supportive and the ultimate partners to their customers. They go above and beyond to ensure their customers are happy and successful.
I dislike this software because sometimes it is more complicated than it needs to be.
I love the search feature. My company pushes out a lot of great content and collateral to share with prospects and I can search a key word and everything that relates to that will generate.
Many times the email sent out are blocked by receivers email security. Often kicking email to spam.
User friendly, sleek interface that could be at home in a consumer products company. Superior customer service with attentive customer success personnel that want to help you succeed.
This is more because we have so much to choose from sometimes having to sift and sort and filter down searches to get what I am looking for can be difficult.
The onboarding team has been amazing throughout our journey and we're very happy with the investment we've made - we're set see an amazing return.
The search feature is difficult at times and doesn't always bring up the most relevant information that I am looking for. Occasionally documents that others can access; I cannot access.
Mike P.: My name is Mike. I'm the president of my company and I would use Agile CRM. I would give them a rating of a four. There's more reviews available down below. Before switching to Agile CRM, I've used a number of different CRM and marketing automation programs. I used a program called SendPepper. I used one called GreenRope, but switched to Agile CRM about two years ago. We chose Agile CRM because it offered a lot of different functions for the money. The program includes a CRM, a marketing automation system, and a help desk system. They're all integrated. It was a lot of things that you could do there in that one package rather than trying to integrate a whole bunch of different pieces of software together. Onboarding and implementing Agile CRM was a little tricky, I will admit, but their support is really good. It comes out of India a lot, but their technicians are top-notch and you can get to them through a chat, or through email or on the phone. They're very helpful. They walked me through everything that we needed to do. I'd say the only thing that really hung us up was getting our email service provider hooked up with Agile CRM so we could send emails under our own domain. Yes, I've actually had the opportunity to recommend Agile CRM to two of my clients. One of them has been using it for over a year now. They're very happy with it. I actually helped them to set it up because I'd already had experience in setting up the system for my own company, but they're very happy with it. I have another client who is just getting ready to implement their Agile CRM system for their company as well. I have lots of good things to say about them. Like I said, they offer a lot of capabilities for a relatively reasonable amount of money.
Casidy B.: Hi, this is Casidy. I'm a senior district manager. For Seismic, I give them four stars, and for more reviews like this, click below. Seismic was the first thing that we decided to use just because it checked all the boxes right off the bat. Seismic basically was able to cover everything that we needed. There's not just my position within the realm of where I work. So, it was able to capture everyone's position, the information that they were going to need for each position, and organize it accordingly. So yeah, that's one of the main reasons why. Actually getting onboarded and logged in, it was pretty easy. Understanding how to completely utilize Seismic, to be honest, I'm still learning how to do it. I can get caught down the rabbit hole. There's just a lot that I can click on that the company has uploaded. But other than that, I think just searching for specific things, being able to search for something has really helped me get the ins and outs of how to use it. One of the biggest recommendations that I have is just start using it. For me, it was overwhelming at first, but I was just a new hire. Being able to search and actually get my hands into Seismic, seeing the ins and outs and how easy it is to actually start finding the things that I need, organizing the things that I have, utilizing the resources that other people have posted in there, live sending things; to be honest, it's one of the best experiences I've had, especially as the new hire whenever I was hired onto the company.
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