# Compare Agile CRM vs Textline 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Agile CRM and Textline based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135148-168213/Agile-CRM-vs-Textline

---

# Agile CRM vs Textline Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Agile CRMTextline2/4 selected

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

[Textline](https://www.capterra.com/p/168213/Textline/)[4.9 (168)](https://www.capterra.com/p/168213/Textline/reviews/)

[## Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

Starting Price

$8.99

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [524 reviews](#user-reviews)

Positive

413

Neutral

62

Negative

49

[## Textline](https://www.capterra.com/p/168213/Textline/)[4.9 (168)](https://www.capterra.com/p/168213/Textline/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.8

Customer Service

5

Reviews Sentiment

Based on [168 reviews](#user-reviews)

Positive

168

Neutral

0

Negative

0

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,488 reviews from sms marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

SMS Messaging

NA

Mass Texting

4.0

Campaign Scheduling

4.6

Message Personalization

NA

Scheduled Messaging

1.0

63%Fit

Missing features

Feature ratings

SMS Messaging

NA

Mass Texting

4.6

Campaign Scheduling

NA

Message Personalization

4.7

Scheduled Messaging

4.4

User satisfaction

User satisfaction

4.1

User reviews[524](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

Ease of use

4.0

Functionality

4.1

Value for money

4.1

Customer support

4.0

User satisfaction

4.9

User reviews[168](https://www.capterra.com/p/168213/Textline/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.6

Customer support

5.0

Price starts from

Price starts from

$8.99Per Feature, Not provided by vendor

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Small to medium size businesses that require sales, marketing and service automation

Best for

Customer support agents, sales representatives, marketers, logistics teams, healthcare providers, property managers, construction firms, and hospitality companies.

## User reviews

Pros & cons

MS

Muadzam S.

Area Manager

> "It provides solid security and lets our team manage leads, tasks, and collaboration from one easy platform."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7047889)

FK

Farman K.

Software Developer

> "Many users mention glitches, slowdowns, and other issues with automations or integrations from time to time, which get irritating when..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7051973)

MS

Muadzam S.

Area Manager

> "Real-time collaboration and automated workflows boost productivity and make managing multiple locations much easier."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7047889)

DS

D S.

other

> "Unbelievable response to put garbage data into a CRM as a work around which then negates nearly all the other functionality e.g.,..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6141563)

FK

Farman K.

Software Developer

> "This unified view helps teams move faster on opportunities and maintain better relationships without juggling multiple separate tools."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7051973)

Ana Paula E.

Environmental Consultant

> "It also lacks some functions such as project management, something that certain competencies do have."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6025702)

AaM

Alfiya ashfaque M.

Software Engineer - QA

> "I have used this for a year and a half and it is pretty good platform to use if you are a sales guy. Since I belong to the engineering..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___6670464)

AL

Aaron L.

President

> "I'm now unable to send even regular text-only emails from our company's gmail account to any yahoo account, regardless of the number..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3908131)

Marko S.

Administrator

> "All tasks sorted and we actually made profit using it, unparalleled task management being the top feature."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187)

MB

Michael B.

Founder

> "Such a good price for great features and a good UI. But some glitches prevent me from using it any longer."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6159532)

MB

Mark B.

Owner

> "This CRM offers so many options it can feel a bit overwhelming to use but their customer support were also very helpful."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7006874)

JD

Jasmine D.

manager

> "you also cannot download your campaigns and have to apistakingly go through and either have a replacement app ready or post everything..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127)

Gina S.

Process Management Analyst

> "From the mobile application we can manage our email or website marketing without resorting to complex systems, I like the simple..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6190614)

MP

Mike P.

President

> "Cannot develop a long-range program without running into the limits on "nodes" per sequence or number of sequences."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3811955)

VR

Verified Reviewer

IT Recruiter

> "This platform provides an extensive array of functionalities, such as automated email campaigns and customizable dashboards, that..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4797526)

ZM

Zandrich M.

CMO/COO

> "Although it would be difficult to find fault with Agile on the surface, Agile CRM lacks integration with a few niche APIs we happen to..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3522436)

VR

Verified Reviewer

Assistant Professor Pediatric

> "It offers an intuitive interface, robust customization, advanced reporting, seamless integrations, powerful automation, mobile..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4807926)

Minsu K.

CEO

> "The help files and tutorials were of poor quality and were not always maintained up to date with changes in the software's layout, for..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4416145)

Caleb T.

Mechanical Engineer

> "I use it every day, and once you get the hang of the workflow, it is pretty helpful."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7010856)

TJ

Timo J.

marketing expert

> "Also not using it's full potential, seems difficult."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6040958)

Marko S.

Administrator

> "All thanks to Agile and its features."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187)

JD

Jasmine D.

manager

> "Then when i wanted to cancel they wouldn't call me to cancel (they require a phone call to cancel) and charged me ANOTHER month."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127)

VR

Verified Reviewer

IT Recruiter

> "Agile CRM stands out as a remarkable CRM platform that empowers businesses to efficiently handle customer relationships and sales."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4797526)

Almodyr B.

Data Analyst

> "The least I like about Agile CRM is that it can be difficult to use for new users and that the interface can be a little confusing."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4616610)

Marko S.

Administrator

> "Unique and absolutely CRM that we will use a a paid version - yes, it is that great."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187)

JD

Jasmine D.

manager

> "Over the last year the campaigns stopped sending emails and the last 6 months they stopped sending altogether."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127)

PK

Petteri K.

Coach

> "The best thing about Agile CRM is the combination of CRM and marketing features, along with its very competitive pricing."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6106461)

TJ

Timo J.

marketing expert

> "It was bit difficult to use and to deploy."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6040958)

VR

Verified Reviewer

HR

> "I can easily customize the CRM to suit my specific needs and workflows, ensuring that I have the most effective tools at my disposal...."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4790693)

JM

Jack M.

CEO

> "The product not working was bad enough and the inflexible service was the icing on the cake."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3526044)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "Its user-friendly design and array of features, such as email marketing, sales automation, customer service, and a mobile app, make it..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494)

Michael M.

Loan Consultant

> "It can be a bit on the tedious side to customize and set up."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4382434)

Marko S.

Administrator

> "Customer support is amazing amd"

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187)

JD

Jasmine D.

manager

> "They refused to give me any compensation for all the months of their product not working."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127)

CD

Chris D.

Specialist

> "Agile CRM offers powerful automation features, such as lead scoring, email campaigns, and workflow automation."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4699940)

SW

Sam W.

Marketing Manager

> "Multiple issues with email deliverability."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3584071)

DC

Divaldo C.

CEO

> "I had integrated the agile CRM with facebook and since we had ads running to capture leads, it was spectacular, because the automation..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4460808)

SW

Sam W.

Marketing Manager

> "Doesn't deliver on the majority of promises it makes."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3584071)

VR

Verified Reviewer

Tech consultant

> "Our organization relies heavily on Agile CRM for daily operations, as it's utilized across all departments to handle various tasks,..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4772551)

CS

Chiara S.

Consulente freelance

> "You buy the solution, you pay a solution and then clicking here and there you just realize you didn't buy the all package because..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622)

VR

Verified Reviewer

US IT Recruiter

> "The process of setting up an account is simple and hassle-free, and the level of customer support provided is exceptional."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4799538)

JM

Jack M.

CEO

> "I don't have time to do that I just wanted to cancel the plan."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3526044)

VR

Verified Reviewer

Assistant Professor Pediatric

> "I am highly impressed with Agile CRM as a comprehensive customer relationship management solution."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4807926)

SP

Shekhar P.

Digital Marketing

> "Always has server delay issue, did not send emails to contacts just shows email sent in activities."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3142602)

VR

Verified Reviewer

Senior Software Engineer

> "Moreover, the extensive range of features available is unmatched, and the ability to automate repetitive tasks has been a real..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4777654)

Marija Š.

Customer Success Manager

> "Features like bulk actions based on contact name / email, selecting unsubscribed contacts from the campaign reports tab etc. are..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2691870)

VR

Verified Reviewer

Senior Software Engineer

> "We can track the work done by every individual easily and also we can micro manage our project."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930)

LM

Lee M.

Managing Partner

> "They blame this on an internal API Key issue - again been weeks on something as simple as resetting your password."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "I have found it to be a great tool for managing customer relationships, automating marketing tasks and tracking leads."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494)

LM

Lee M.

Managing Partner

> "Used to use heavily (20,000+ contacts) but it'd become such a broken product I wouldn't recommend it to even the smallest of users."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142)

Mohammadd S.

Hr

> "I had a good time working with agile crm For my email marketing and tracking and helped me in my business"

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4786837)

SB

Steven B.

Owner & Manager

> "Lots of lip service but they will ignore customer needs wherever possible, especially when the software stops working for no reason."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2942799)

Mansur S.

Product Manager

> "Additionally, the lead scoring feature makes it easier to prioritize leads based on their behavior."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4322827)

EE

Emre E.

CEO

> "After 2 years, I saw 3 unauthorized charges from agilecrm from my credit card."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3185286)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "Agile CRM is an ideal CRM for small business owners and professionals looking for an easy-to-use tool to help manage their customer..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494)

CS

Chiara S.

Consulente freelance

> "There are also so many other bugs not solved from months like the Facebook integration..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622)

Mansur S.

Product Manager

> "Additionally, it offers a range of pricing plans to suit different business needs."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4322827)

CS

Chiara S.

Consulente freelance

> "All the flows are compromised by the campaigns not sent."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622)

VR

Verified Reviewer

Senior Software Engineer

> "We can easily track all our project related tasks and all."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930)

AL

Aaron L.

President

> "Setup is confusing."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3908131)

VR

Verified Reviewer

HR

> "The user interface is straightforward and easy to use, making it a breeze to navigate through the platform. But what really impressed..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4790693)

MK

Matthew K.

adfdas

> "Frustrating."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4570972)

LM

Lee M.

Managing Partner

> "Agile CRM at one point was a great reasonably-priced solution for start-ups looking for basic contact management with some campaign..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142)

AL

Amanda L.

Consultant

> "This is a BIG con! If you are in Australia, prepare for repeat 4am phone calls from their sales team and agents who clearly do not..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2802024)

CD

Chris D.

Specialist

> "These features can help businesses save time and increase productivity."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4699940)

KK

Kimberly K.

Head of Investor Relations

> "Querying on groups of people is inconsistent and inaccurate."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495)

VR

Verified Reviewer

Technical Lead

> "We can micro manage tasks using Agile ."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4262896)

KK

Kimberly K.

Head of Investor Relations

> "I was regularly trying to get customer support to find me answers but they were never able to solve my problem."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495)

VR

Verified Reviewer

Technical Lead

> "The main goal of Agile CRM is improve business relationship ."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4262896)

MS

Maria S.

Co-Founder

> "Support is terrible; email sending is spotty at best."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3302041)

Michael M.

Loan Consultant

> "the customizations and integrations are fantastic. "

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4382434)

GM

Graham M.

Director

> "So its solid if you want a cheap option but I have just had a terrible time of late."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3103078)

VR

Verified Reviewer

Senior Software Engineer

> "With minimal amount we can easily maintain our project."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930)

VR

Verified Reviewer

CEO

> "Hopelessly bad - we changed over a year ago and cannot get the payments suspended"

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3349421)

Valor L.

Growth Manager

> "Agile CRM honestly does well, except its ui/ux is not very friendly, and I get lost quite often, and there's lots of tabs and clicking..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3290014)

LM

Lee M.

Managing Partner

> "It has no reliability at this point."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142)

VR

Verified Reviewer

CTO

> "I recently switched to agilecrm after trying out several CRMs and I couldn't be happier."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4512016)

Valor L.

Growth Manager

> "Unfortunately, I just want things simple for my simple brain."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3290014)

KK

Kimberly K.

Head of Investor Relations

> "From the beginning, Agile was an inflexible tool that I managed to use for the very simple tasks of sending out newsletter and other..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495)

AL

Amanda L.

Consultant

> "I am gobsmacked that a global company with a product of this quality, can't get their timezone planner better organised. "

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2802024)

[View Reviews](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

KG

Kelly G.

Keep texting

> "So far so good and still learning as much as I can to make sure I am well versed in this project and will..."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___6829590)

MN

Monika N.

Revenue Sales Marketing Manager

> "I notice that sometimes there is a delay in sending texts."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___6830606)

LC

Lynn C.

Owner & Founder

> "Although it feels like it's geared to product support, it is easy to adapt to the marketing role we use..."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___4856921)

VR

Verified Reviewer

Operations Manager

> "There is no way to hide old messages from your view."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___3922813)

JF

Jill F.

Office manager

> "Text is the communication most used by clients now and it's critical to have something easy to use with key..."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___4573920)

JF

Jill F.

Office manager

> "The updates made are not always user-friendly especially on mobile versions."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___4573920)

VR

Verified Reviewer

Operations Manager

> "Our business had free trials on many competing texting softwares on the market, but we ultimately fell in..."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___3922813)

SA

Susan A.

VP Sales

> "There were some times that external interference from phone carriers impacted the performance."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___3160864)

ED

Ellen D.

Licensed Clinical Social Worker

> "Has been positive, Skylar from customer support has been very patient with me, a technology challenged..."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___6148242)

CT

Christopher T.

COO

> "Searching for past conversations and numbers is a little clunky."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2983277)

VR

Verified Reviewer

Operations Manager

> "However, this software has a lot more to offer in automation. Although it takes some time to learn the..."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___3922813)

MJ

Milan J.

Owner

> "Does not integrate with Zendesk Sell which is a bummer."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2920270)

LC

Lynn C.

Owner & Founder

> "Also, Tech Support is always responsive and helpful!"

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___4856921)

JG

Joe G.

Owner

> "Documentation is limited. "

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2978307)

JD

James D.

Owner/artist

> "What I like is it my entire team can be connected and updated on each text message whether they are at home,..."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___3335907)

AW

Andrew W.

Head of Customer Happiness

> "Sending videos via text message wasn’t well supported, and the web UI/UX can be a bit clunky."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2214599)

JF

Jill F.

Office manager

> "We've felt fortunate to find a great, simple to use service that integrates into our current CRM database..."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___4573920)

CE

Chris E.

VP

> "The only con is I wished my staff would text more instead of email!!!"

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2995187)

JE

Jessie E.

Customer Support Manager

> "Starting to utilise more andmore features- about to deploy an announcement and support wast easy enough to..."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___3205408)

CC

Casey C.

ccasey@callnorthwest.com

> "Setting up previous users can be difficult sometimes."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___3427333)

SB

Samantha B.

Sr. Mgr - E-Team & Service

> "Textline offers several features like announcements, automations, shortcuts, etc. that make scheduling and..."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2598212)

KS

Karen S.

RNS

> "We have two numbers on our account and figuring out the best way to use both lines for our separate teams..."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2606561)

MG

Maud G.

Digital Marketing & Communications Manager

> "I liked that it was affordable and had fast customer support."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___4163540)

LJ

Lynnette J.

Director of Marketing and Customer Experience

> "Searching is very clunky. "

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2976563)

CG

Chris G.

Regional Administrative Assistant

> "I love the fact that I can manage mass text on a website and not just on my cell phone."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2861441)

EO

Erendira O.

Client Success Coordinator

> "There's also no easy way to download stats for your reports."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2549608)

EV

Elena V.

Director of Human Resources

> "The experience with Textline has been eye-opening and has minimized a lot of busy work for the team and we..."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___3478412)

LW

Lea W.

Account Resolution Supervisor

> "Our department was outsourced which is the only reason we are no longer using this product."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2842035)

JJL

Jaime-Jin L.

CEO

> "Textline allows us to automate messages, send announcements to users, and save templated responses."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2808889)

KE

Kellie E.

Client Relations Specialist

> "I wasn't trained much in all the features and I haven't looked online to get more info. "

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2301421)

CT

Christopher T.

COO

> "This software was the "one" IT solution that saved our medical practice during covid."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2983277)

JV

Jack V.

Director

> "It is sometimes not very user friendly."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2285786)

EB

Elijah B.

Specialist

> "Enables us to stay in contact with multiple people at the same time, cut through crowded inboxes, massive..."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2246485)

HB

Henry B.

Deal Maker

> "Right now I have no suggestions for improvement."

[See full review](https://www.capterra.com/p/168213/Textline/#Capterra___2373231)

[View Reviews](https://www.capterra.com/p/168213/Textline/reviews/)

## User interface

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)

4.12 (524)

[Textline](https://www.capterra.com/p/168213/Textline/)

4.89 (168)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Agile CRM

Top features

21/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/135148/Agile-CRM/#features)

Textline

11/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/168213/Textline/#features)

### Recognition

Agile CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports

Textline is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Customer ServiceSoftware (2022) 

### Deployment & support

Agile CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Textline

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Agile CRM

-   By Agile CRM
-   Located in India
-   Founded in 2012

Textline

-   By Textline
-   Located in United States
-   Founded in 2016

## Popular Comparisons

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

$8.99

Price

$69/month

4.1

Features

4.3

4.0

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-135148/Bitrix24-vs-Agile-CRM)

[Textline](https://www.capterra.com/p/168213/Textline/)[4.89 (168)](https://www.capterra.com/p/168213/Textline/reviews/)

vs

[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[4.88 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Contact vendor for pricing

Price

$21/month

4.7

Features

4.7

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/168213-10015149/Textline-vs-Project-Broadcast)

[Textline](https://www.capterra.com/p/168213/Textline/)[4.89 (168)](https://www.capterra.com/p/168213/Textline/reviews/)

vs

[SlickText](https://www.capterra.com/p/155430/SlickText-com/)[4.84 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/)

Contact vendor for pricing

Price

$29/month

4.7

Features

4.7

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/155430-168213/SlickText-com-vs-Textline)