# Compare Agile CRM vs Zoho Projects 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoho Projects and Agile CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135148-169455/Agile-CRM-vs-Zoho-Projects

---

# Zoho Projects vs Agile CRM Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho ProjectsAgile CRM2/4 selected

[Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[4.5 (861)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

[## Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[4.5 (861)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Starting Price

$4.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [861 reviews](#user-reviews)

Positive

794

Neutral

50

Negative

17

[## Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

Starting Price

$8.99

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [524 reviews](#user-reviews)

Positive

413

Neutral

62

Negative

49

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## Summary

* * *

Key features rated by users

Features selected based on 36,797 reviews from project management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

Task Management

4.5

Multiple Projects

4.5

Project Planning/Scheduling

4.5

Commenting/Notes

3.3

Workflow Management

4.3

60%Fit

Missing features

Feature ratings

Task Management

4.2

Multiple Projects

NA

Project Planning/Scheduling

4.3

Commenting/Notes

NA

Workflow Management

4.3

User satisfaction

User satisfaction

4.5

User reviews[861](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.4

Customer support

4.2

User satisfaction

4.1

User reviews[524](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

Ease of use

4.0

Functionality

4.1

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

$4Per User, Per Month

-   Free version
-   Free trial

Price starts from

$8.99Per Feature, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Teams of all sizes and industries that are looking for a PM tool to plan, track and collaborate on their projects.

Best for

Small to medium size businesses that require sales, marketing and service automation

## User reviews

Pros & cons

MEENACHISUNDARAM M.

Project Manager

> "The integration of features such as timesheets, reporting, and task tracking facilitate effective project management, making Zoho Projects an..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7087097)

Rakesh A.

Ceo

> "Additionally, the mobile application is not as responsive or feature-rich as the desktop version, which can limit productivity when managing..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7128920)

Rakesh A.

Ceo

> "The platform offers a comprehensive set of tools that make project planning, task management, and team collaboration efficient and..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7128920)

Jay B.

Owner

> "I disliked the UI creativity, there are lot of options but still it lacks that user friendliness of making task, sub task, task decscription..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7037629)

MEENACHISUNDARAM M.

Project Manager

> "The tool's intuitive interface, customizable workflows, and robust reporting capabilities make it easy to maintain very complex projects."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7087097)

EZ

Eman Z.

PMO excutive

> "Zoho Projects' drawbacks include a learning curve for advanced features, limited customization in lower plans, complex permission settings,..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6596572)

VA

Vicky A.

Account Manager

> "Zoho Projects enabled Equatorial Insurance Brokers to project tracking plus team coordination, resulting in better client service plus more..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7022220)

JS

Jo S.

Consultant

> "The interface can feel dated in places, and some workflows take more clicks than they should."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7126009)

JS

Jo S.

Consultant

> "Good collaboration features across tasks, comments, files, and timelines, which helps keep teams aligned."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7126009)

MH

Mahamudul H.

Director

> "Productivity can be negatively impacted by occasional lag or slow loading times, particularly on larger projects with numerous tasks and..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6419878)

TA

Tim A.

Strategic Operations Director

> "The task dependencies and Gantt chart are perfect for keeping our regulatory, R&D and supply chain teams in sync with launch timelines."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6848596)

VR

Verified Reviewer

Product Manager

> "As all Zoho tools, it can be a little overwhelming to set-up properly, specially on your own without a consultant. If you want something very..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7015339)

JF

Jeffery F.

Executive Director

> "Zoho Projects has highly customizable dashboard that offers comprehensive set of features ranging from task, project and resources management."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6883066)

VR

Verified Reviewer

data analyst

> "Customization Can Become Complicated"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7148115)

AT

Andrena T.

Administrative

> "Zoho projects allows you to collaborate easily between teams and share any project between each other."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7132338)

PB

Pippa B.

Director facilitator

> "Spam emails after signup, duplication of purpose of modules."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7039323)

Rakesh A.

Ceo

> "What I liked most about Zoho Projects is its intuitive and user-friendly interface, which makes project management simple even for beginners."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7128920)

AS

Adeniran S.

Associate Traveling Secretary

> "The vendor (Zoho) offers the most robust IT software tools but they have failed to incorporate offline mode on Zoho Projects."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6625822)

João F.

Sócio

> "The platform is user-friendly, well-organized, and offers a wide range of features that help manage tasks, timelines, and team collaboration..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6842254)

VR

Verified Reviewer

data analyst

> "Notification Overload"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7148115)

TG

Tanvi G.

CFO

> "Zoho projects is a Good project management tools where you can see dashboard and reports for tasks status."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7081346)

SY

Shivani Y.

Director

> "No dashboard showing collated numbers, it does not give overall picture of the performance"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6400444)

VR

Verified Reviewer

Product Manager

> "It's connected with the Zoho Suite and specially with Sprints and Desk/Bugtracker, which is great. If the team gets along with the..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7015339)

LH

Lingraj H.

md

> "subscription charge is very high and its sales team is not accuarte in extending my account orupgrading the account"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6683465)

AS

Aaron S.

Graphic Designer

> "I appreciate the time tracking and basic reporting, which help with planning and workload visibility."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7077842)

VR

VASUNTHARA R.

Creative Designer

> "that it can be a bit slow and occasionally experiences performance issues, especially with larger projects."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6402332)

IRA

Imogen R. A.

Digital Marketing Specialist

> "Zoho Projects helps us keep our marketing deliverables in order particularly where campaigns are getting delivered across a range of media and..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6816858)

Sizwe K.

Director

> "Another thing is that I have to subscribe to each & every segment of Zoho. Why can't it be one subscription?"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6650759)

AD

Akshay D.

Planning Engineer

> "What I like most about Zoho Projects is its intuitive interface and comprehensive features, which allow for easy task management,..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6501236)

Alicia B.

Executive Director

> "There is a lack of physical support which adds to the frustration."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6854112)

SA

Shaam A.

CEO

> "It offers a range of features like task management, time tracking, and collaboration tools that help teams stay organized and productive."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6549727)

LI

Leo I.

Head of Department

> "The least I liked about Zoho Projects was its occasional complexity in customization options"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6548190)

AJ

Amy J.

Owner and Lead Designer

> "It helps me stay organized, simplifies planning, and I love the way it allows me to track my time and share all of the info with the client."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6812932)

Eric P.

Architect

> "Too complex or not enough templated set-ups for a smaller business."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6628359)

CD

Carla D.

Finance and Operations Manager

> "For a marketing and creative agency such as ours, it enables us to run campaigns, log billable hours and assign tasks without feeling..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6828973)

JM

Joshua M.

Project Manager

> "My team that never knows or had zero knowledge about project management apps were basically having easy time to use it with small amount of..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6376971)

Sameer B.

Designer

> "Smart way to manage project with milestone and employee performance in one place."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7117070)

Sridevi K.

Senior program management

> "Editing the visualization of reports, unable to alter the charts as per my requirement, may be less knowledge on that part could be a reason..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___4987910)

JS

Jo S.

Consultant

> "Overall, it is a solid project management tool for organizations that want depth, control, and good integration potential."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7126009)

Alicia B.

Executive Director

> "Lack of physical support option."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6854112)

PS

Pereira S.

Informatics Engineer

> "Having been involved in the acquisition and deployment, I can attest that Zoho Projects is cost effective especially because it offers a wide..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6603362)

SH

Supreme H.

Owner

> "user interface can be somewhat cluttered, making it challenging to navigate."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6676857)

MVS

Manish Vasan S.

Finance Analyst

> "The interface is user-friendly, making it easy to track progress, assign responsibilities, and collaborate across teams."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7115785)

MW

Malka W.

Director

> "Time log cannot add in enteprise package."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6596712)

AT

Andrew T.

Associate Project Manager

> "The system included a number of project management features that allowed my team to be more efficient with reporting, therefore giving them..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6391807)

TV

Tejasvi V.

Founder

> "One downside is the learning curve for new users unfamiliar with the Zoho ecosystem."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6506438)

David V.

Lead Developer

> "It's a great tool if you're already comfortable or setup in the Zoho suite of products - and the mobile app remains superior to anything else..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7086171)

JC

James C.

Director

> "can be difficult to track future time on projects"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6562416)

PR

Prasanth R.

PDO

> "Comprehensive project management solution with features like task management, Gantt charts, timesheets, and document management."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6402441)

TR

Thilak R.

Consultant

> "it's little bit of lag when its load the page ."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6610451)

JS

Jo S.

Consultant

> "The platform is capable and flexible, though some areas of the interface and configuration experience could be more intuitive."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7126009)

João F.

Sócio

> "I honestly can’t point out anything I don’t like – it’s intuitive, efficient, and really well-designed.""

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6842254)

NF

Natalie F.

Administrator

> "Once set up, it is a great option for a project management tool, especially if you are already using other Zoho suite tools."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7110777)

SC

Stuart C.

Warehouse manager

> "It is challenging to customise and does take some time to load"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6485522)

SH

Supreme H.

Owner

> "it's a comprehensive project management tool that offers a variety of features to help teams plan, track, and collaborate on projects..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6676857)

ND

Nina D.

Project Manager

> "I didn't like how the Gantt Chart is really hard to scale regarding the print to PDF option; it's hard to include all relevant information..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___4845456)

CL

Chris L.

Manager

> "Zoho Projects is a viable resource for my business, it helps me visualize any project progress and where is the hold."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6377986)

AM

Aditya M.

Chief Growth Officer

> "Learning curve makes it difficult to understand for a beginner"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6712943)

PS

Paul S.

CTO

> "Flexibility in creating plans and rich data availability. "

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7118258)

NB

Nathan B.

Owner

> "sub tasks are very flat, not as hierarchical as needed."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6646678)

SB

Sara B.

Health Coach

> "Love Zoho Projects for project management, provide us with great UI and amazing dashboard that has everything we need for our projects."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6699617)

Jaineet S.

Owner

> "Too many functions sometimes create confusion"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6351504)

Allison Y.

Owner

> "It is a simple interface where even someone with minimal project management experience can enter a plan."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7091048)

DDD

Dhilipkumar D D.

Developer

> "Having issue in creating a task workflow"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6500942)

MT

Mariane T.

Manager

> "Zoho is gteat in the fact that it makes group project management easier."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7062909)

DM

Dieudonné M.

Managing Director

> "There is a problem with their gateway payment."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6548044)

PP

Prudhvi P.

QMS Manager

> "User friendly interface and accessibility for handling Mutiple projects and user time logs and milestones tracking"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___7025204)

DM

Dieudonné M.

Managing Director

> "I have been struggling to make payment for subscription fees."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6548044)

DR

Daniele R.

Secretary General

> "Implementation of the product has enabled us to streamline all our project management processes and ensure comprehensive reporting."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6612276)

DX

Derrick X.

Senior software engineer

> "Some of the advanced features are only available in higher-priced plans, which might not be affordable for small teams or businesses."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6298251)

PR

Prasanth R.

PDO

> "Zoho Projects stands out as the dedicated project management tool offering a wide range of features suitable for various project management..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6402441)

VR

Verified Reviewer

projects manager

> "its expensive compares to other sites doing the same thing"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6472660)

PS

Pereira S.

Informatics Engineer

> "Additionally it enable us to collaborate without any friction by sharing files, commenting and mentioning which has reduced miscommunication."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6603362)

TS

Tiffany S.

Database administrator

> "Zoho project is expensive in my view and it pains me alot."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6588154)

Kgotso S.

Landscaper

> "i get to showcase my clients and keep good track record of the projects within the business"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6878694)

Mauricio E.

Project Manager

> "Not recommended for teams that are not used to project management tools, documentation and progress tracking."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6056439)

CB

Cesar B.

DIRECTOR

> "In general, with my team, we have been able to better visualize the progress of projects and it gives us confidence to be able to share..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6542415)

ED

Ephraim D.

Senior Product Manager

> "That is not ideal, if projects are for smart agile teams then sprint should not be a separate app that i have to pay for."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6003685)

JS

Jo S.

Consultant

> "Solid value for money compared with many alternatives, especially when used within the broader Zoho ecosystem."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7126009)

NM

Naftali M.

CEO

> "not the best ui/ux"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6355231)

[View Reviews](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

MS

Muadzam S.

Area Manager

> "It provides solid security and lets our team manage leads, tasks, and collaboration from one easy platform."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7047889)

FK

Farman K.

Software Developer

> "Many users mention glitches, slowdowns, and other issues with automations or integrations from time to time, which get irritating when..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7051973)

MS

Muadzam S.

Area Manager

> "Real-time collaboration and automated workflows boost productivity and make managing multiple locations much easier."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7047889)

DS

D S.

other

> "Unbelievable response to put garbage data into a CRM as a work around which then negates nearly all the other functionality e.g.,..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6141563)

AaM

Alfiya ashfaque M.

Software Engineer - QA

> "I have used this for a year and a half and it is pretty good platform to use if you are a sales guy. Since I belong to the engineering..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___6670464)

Ana Paula E.

Environmental Consultant

> "It also lacks some functions such as project management, something that certain competencies do have."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6025702)

FK

Farman K.

Software Developer

> "This unified view helps teams move faster on opportunities and maintain better relationships without juggling multiple separate tools."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7051973)

AL

Aaron L.

President

> "I'm now unable to send even regular text-only emails from our company's gmail account to any yahoo account, regardless of the number..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3908131)

Marko S.

Administrator

> "All tasks sorted and we actually made profit using it, unparalleled task management being the top feature."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187)

MB

Michael B.

Founder

> "Such a good price for great features and a good UI. But some glitches prevent me from using it any longer."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6159532)

MB

Mark B.

Owner

> "This CRM offers so many options it can feel a bit overwhelming to use but their customer support were also very helpful."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7006874)

MP

Mike P.

President

> "Cannot develop a long-range program without running into the limits on "nodes" per sequence or number of sequences."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3811955)

Gina S.

Process Management Analyst

> "From the mobile application we can manage our email or website marketing without resorting to complex systems, I like the simple..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6190614)

Minsu K.

CEO

> "The help files and tutorials were of poor quality and were not always maintained up to date with changes in the software's layout, for..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4416145)

Caleb T.

Mechanical Engineer

> "I use it every day, and once you get the hang of the workflow, it is pretty helpful."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7010856)

TJ

Timo J.

marketing expert

> "Also not using it's full potential, seems difficult."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6040958)

Marko S.

Administrator

> "All thanks to Agile and its features."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187)

Almodyr B.

Data Analyst

> "The least I like about Agile CRM is that it can be difficult to use for new users and that the interface can be a little confusing."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4616610)

Marko S.

Administrator

> "Unique and absolutely CRM that we will use a a paid version - yes, it is that great."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187)

JD

Jasmine D.

manager

> "you also cannot download your campaigns and have to apistakingly go through and either have a replacement app ready or post everything..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127)

PK

Petteri K.

Coach

> "The best thing about Agile CRM is the combination of CRM and marketing features, along with its very competitive pricing."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6106461)

TJ

Timo J.

marketing expert

> "It was bit difficult to use and to deploy."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6040958)

VR

Verified Reviewer

HR

> "I can easily customize the CRM to suit my specific needs and workflows, ensuring that I have the most effective tools at my disposal...."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4790693)

Michael M.

Loan Consultant

> "It can be a bit on the tedious side to customize and set up."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4382434)

VR

Verified Reviewer

IT Recruiter

> "This platform provides an extensive array of functionalities, such as automated email campaigns and customizable dashboards, that..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4797526)

SW

Sam W.

Marketing Manager

> "Multiple issues with email deliverability."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3584071)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "Its user-friendly design and array of features, such as email marketing, sales automation, customer service, and a mobile app, make it..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494)

SW

Sam W.

Marketing Manager

> "Doesn't deliver on the majority of promises it makes."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3584071)

Marko S.

Administrator

> "Customer support is amazing amd"

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187)

ZM

Zandrich M.

CMO/COO

> "Although it would be difficult to find fault with Agile on the surface, Agile CRM lacks integration with a few niche APIs we happen to..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3522436)

CD

Chris D.

Specialist

> "Agile CRM offers powerful automation features, such as lead scoring, email campaigns, and workflow automation."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4699940)

CS

Chiara S.

Consulente freelance

> "You buy the solution, you pay a solution and then clicking here and there you just realize you didn't buy the all package because..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622)

VR

Verified Reviewer

Assistant Professor Pediatric

> "It offers an intuitive interface, robust customization, advanced reporting, seamless integrations, powerful automation, mobile..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4807926)

SP

Shekhar P.

Digital Marketing

> "Always has server delay issue, did not send emails to contacts just shows email sent in activities."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3142602)

DC

Divaldo C.

CEO

> "I had integrated the agile CRM with facebook and since we had ads running to capture leads, it was spectacular, because the automation..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4460808)

JD

Jasmine D.

manager

> "Then when i wanted to cancel they wouldn't call me to cancel (they require a phone call to cancel) and charged me ANOTHER month."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127)

VR

Verified Reviewer

Tech consultant

> "Our organization relies heavily on Agile CRM for daily operations, as it's utilized across all departments to handle various tasks,..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4772551)

Marija Š.

Customer Success Manager

> "Features like bulk actions based on contact name / email, selecting unsubscribed contacts from the campaign reports tab etc. are..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2691870)

VR

Verified Reviewer

IT Recruiter

> "Agile CRM stands out as a remarkable CRM platform that empowers businesses to efficiently handle customer relationships and sales."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4797526)

LM

Lee M.

Managing Partner

> "They blame this on an internal API Key issue - again been weeks on something as simple as resetting your password."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142)

VR

Verified Reviewer

Senior Software Engineer

> "Moreover, the extensive range of features available is unmatched, and the ability to automate repetitive tasks has been a real..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4777654)

LM

Lee M.

Managing Partner

> "Used to use heavily (20,000+ contacts) but it'd become such a broken product I wouldn't recommend it to even the smallest of users."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142)

VR

Verified Reviewer

Senior Software Engineer

> "We can track the work done by every individual easily and also we can micro manage our project."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930)

SB

Steven B.

Owner & Manager

> "Lots of lip service but they will ignore customer needs wherever possible, especially when the software stops working for no reason."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2942799)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "I have found it to be a great tool for managing customer relationships, automating marketing tasks and tracking leads."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494)

EE

Emre E.

CEO

> "After 2 years, I saw 3 unauthorized charges from agilecrm from my credit card."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3185286)

Mohammadd S.

Hr

> "I had a good time working with agile crm For my email marketing and tracking and helped me in my business"

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4786837)

CS

Chiara S.

Consulente freelance

> "There are also so many other bugs not solved from months like the Facebook integration..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622)

Mansur S.

Product Manager

> "Additionally, the lead scoring feature makes it easier to prioritize leads based on their behavior."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4322827)

JD

Jasmine D.

manager

> "Over the last year the campaigns stopped sending emails and the last 6 months they stopped sending altogether."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "Agile CRM is an ideal CRM for small business owners and professionals looking for an easy-to-use tool to help manage their customer..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494)

CS

Chiara S.

Consulente freelance

> "All the flows are compromised by the campaigns not sent."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622)

Mansur S.

Product Manager

> "Additionally, it offers a range of pricing plans to suit different business needs."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4322827)

JM

Jack M.

CEO

> "The product not working was bad enough and the inflexible service was the icing on the cake."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3526044)

VR

Verified Reviewer

Senior Software Engineer

> "We can easily track all our project related tasks and all."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930)

AL

Aaron L.

President

> "Setup is confusing."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3908131)

VR

Verified Reviewer

US IT Recruiter

> "The process of setting up an account is simple and hassle-free, and the level of customer support provided is exceptional."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4799538)

MK

Matthew K.

adfdas

> "Frustrating."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4570972)

VR

Verified Reviewer

HR

> "The user interface is straightforward and easy to use, making it a breeze to navigate through the platform. But what really impressed..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4790693)

AL

Amanda L.

Consultant

> "This is a BIG con! If you are in Australia, prepare for repeat 4am phone calls from their sales team and agents who clearly do not..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2802024)

LM

Lee M.

Managing Partner

> "Agile CRM at one point was a great reasonably-priced solution for start-ups looking for basic contact management with some campaign..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142)

KK

Kimberly K.

Head of Investor Relations

> "Querying on groups of people is inconsistent and inaccurate."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495)

CD

Chris D.

Specialist

> "These features can help businesses save time and increase productivity."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4699940)

KK

Kimberly K.

Head of Investor Relations

> "I was regularly trying to get customer support to find me answers but they were never able to solve my problem."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495)

VR

Verified Reviewer

Technical Lead

> "We can micro manage tasks using Agile ."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4262896)

JD

Jasmine D.

manager

> "They refused to give me any compensation for all the months of their product not working."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127)

VR

Verified Reviewer

Technical Lead

> "The main goal of Agile CRM is improve business relationship ."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4262896)

MS

Maria S.

Co-Founder

> "Support is terrible; email sending is spotty at best."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3302041)

VR

Verified Reviewer

Assistant Professor Pediatric

> "I am highly impressed with Agile CRM as a comprehensive customer relationship management solution."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4807926)

GM

Graham M.

Director

> "So its solid if you want a cheap option but I have just had a terrible time of late."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3103078)

Michael M.

Loan Consultant

> "the customizations and integrations are fantastic. "

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4382434)

VR

Verified Reviewer

CEO

> "Hopelessly bad - we changed over a year ago and cannot get the payments suspended"

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3349421)

VR

Verified Reviewer

Senior Software Engineer

> "With minimal amount we can easily maintain our project."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930)

LM

Lee M.

Managing Partner

> "It has no reliability at this point."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142)

Valor L.

Growth Manager

> "Agile CRM honestly does well, except its ui/ux is not very friendly, and I get lost quite often, and there's lots of tabs and clicking..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3290014)

JM

Jack M.

CEO

> "I don't have time to do that I just wanted to cancel the plan."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3526044)

VR

Verified Reviewer

CTO

> "I recently switched to agilecrm after trying out several CRMs and I couldn't be happier."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4512016)

Valor L.

Growth Manager

> "Unfortunately, I just want things simple for my simple brain."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3290014)

KK

Kimberly K.

Head of Investor Relations

> "From the beginning, Agile was an inflexible tool that I managed to use for the very simple tasks of sending out newsletter and other..."

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495)

AL

Amanda L.

Consultant

> "I am gobsmacked that a global company with a product of this quality, can't get their timezone planner better organised. "

[See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2802024)

[View Reviews](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

## User interface

4.49 (861)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)

4.12 (524)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Agile Methodologies

120

Important

Zoho Projects

Top features

41/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/169455/Zoho-Projects/#features)

Agile CRM

29/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/135148/Agile-CRM/#features)

### Recognition

Zoho Projects is recognized as a top-rated tool in 3 Capterra Shortlist reports

Agile CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Zoho Projects

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Agile CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho Projects

-   By Zoho
-   Located in United States
-   Founded in 1996

Agile CRM

-   By Agile CRM
-   Located in India
-   Founded in 2012

## Popular Comparisons

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4.0

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[Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[4.49 (861)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

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4.4

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4.3

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Features

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4.0

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Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/169455-211559/Zoho-Projects-vs-Trello)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,538)](https://www.capterra.com/p/211559/Trello/reviews/)

$8.99

Price

$5/month

4.1

Features

4.3

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/135148-211559/Agile-CRM-vs-Trello)

[Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[4.49 (861)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,586)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$4/month

Price

$10/month

4.4

Features

4.6

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/158833-169455/ClickUp-vs-Zoho-Projects)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,586)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$8.99

Price

$10/month

4.1

Features

4.6

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135148-158833/Agile-CRM-vs-ClickUp)