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Small to medium size businesses that require sales, marketing and service automation
Remarkety multi-tier pricing and plans designed for every eCommerce business. We are specialized in eCommerce SMBs that want to take their email & SMS Marketing to the next level.
The software is easy to use, the training they provide is fabulous and the customer support is great.
I told him that I was going to start writing bad reviews about Agile while I waited for his management. Eventually, he said he initiated the refund and cancelled my subscription.
Fairly good experience in general. I strongly recommend it to ogranizations that are looking for an all-in-one solution, especially if you are 10 or less strong.
Do not add your credit card information!!! I cancelled and am still getting charged.
This is a fantastic program that I've established successfully with three clients so far. I've found it excellent to use with ample support documents to set up and deploy without assistance.
The inability to cancel despite following their instructions for cancellation to a tee.
It offers an intuitive interface, robust customization, advanced reporting, seamless integrations, powerful automation, mobile accessibility, and secure cloud storage.
Horrible customer service. Don't use Agile unless you want to get stuck in a contract.
Very pleased to be able to help improve the product even more. Pricing is excellent for the services provided.
Support is bad in this area. In the year we have used the program we still have not been able to do newsletters and have bad support in this area.
Overall, a very good company to work with for email. Not sure if they have the capabilities an enterprise company would be looking for, but small businesses will be very happy with them.
This is an ongoing problem that began after Remarkety did recent upgrades and now we encounter it daily.
Being able to implement a template and be off and running has been nice. Reporting is good and the ability to build some automations has been useful.
The preview section isn't always accurate. Not being able to make my own sections is annoying.
It's great how customizable everything is and how we can see how effective our automation are.
Compared to other alternatives, continual improvements/features seem to be limited.
Mike P.: My name is Mike. I'm the president of my company and I would use Agile CRM. I would give them a rating of a four. There's more reviews available down below. Before switching to Agile CRM, I've used a number of different CRM and marketing automation programs. I used a program called SendPepper. I used one called GreenRope, but switched to Agile CRM about two years ago. We chose Agile CRM because it offered a lot of different functions for the money. The program includes a CRM, a marketing automation system, and a help desk system. They're all integrated. It was a lot of things that you could do there in that one package rather than trying to integrate a whole bunch of different pieces of software together. Onboarding and implementing Agile CRM was a little tricky, I will admit, but their support is really good. It comes out of India a lot, but their technicians are top-notch and you can get to them through a chat, or through email or on the phone. They're very helpful. They walked me through everything that we needed to do. I'd say the only thing that really hung us up was getting our email service provider hooked up with Agile CRM so we could send emails under our own domain. Yes, I've actually had the opportunity to recommend Agile CRM to two of my clients. One of them has been using it for over a year now. They're very happy with it. I actually helped them to set it up because I'd already had experience in setting up the system for my own company, but they're very happy with it. I have another client who is just getting ready to implement their Agile CRM system for their company as well. I have lots of good things to say about them. Like I said, they offer a lot of capabilities for a relatively reasonable amount of money.
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Agile CRM
Remarkety
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