# Compare Agile CRM vs EngageBay CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Agile CRM and EngageBay CRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135148-178819/Agile-CRM-vs-EngageBay-Marketing --- # Agile CRM vs EngageBay CRM Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Agile CRMEngageBay CRM2/4 selected [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) [## Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.1 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) Starting Price $8.99 Value-for-Money 4.1 Functionality 4.1 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [524 reviews](#user-reviews) Positive 413 Neutral 62 Negative 49 [## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting Price $14.99/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment Based on [907 reviews](#user-reviews) Positive 878 Neutral 22 Negative 7 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,515 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 66%Fit Missing features Feature ratings Data Security NA Contact Management 3.9 Lead Management 3.7 Sales Pipeline Management 3.8 Activity Dashboard 4.0 73%Fit Missing features Feature ratings Data Security NA Contact Management 4.7 Lead Management 4.6 Sales Pipeline Management 4.6 Activity Dashboard 4.7 User satisfaction User satisfaction 4.1 User reviews[524](https://www.capterra.com/p/135148/Agile-CRM/reviews/) Ease of use 4.0 Functionality 4.1 Value for money 4.1 Customer support 4.0 User satisfaction 4.7 User reviews[907](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $8.99Per Feature, Not provided by vendor - Free version - Free trial Price starts from $14.99Per User, Per Month - Free version - Free trial Best for Best for Small to medium size businesses that require sales, marketing and service automation Best for Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers. ## User reviews Pros & cons MS Muadzam S. Area Manager > "It provides solid security and lets our team manage leads, tasks, and collaboration from one easy platform." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7047889) FK Farman K. Software Developer > "Many users mention glitches, slowdowns, and other issues with automations or integrations from time to time, which get irritating when..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7051973) MS Muadzam S. Area Manager > "Real-time collaboration and automated workflows boost productivity and make managing multiple locations much easier." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7047889) DS D S. other > "Unbelievable response to put garbage data into a CRM as a work around which then negates nearly all the other functionality e.g.,..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6141563) FK Farman K. Software Developer > "This unified view helps teams move faster on opportunities and maintain better relationships without juggling multiple separate tools." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7051973) Ana Paula E. Environmental Consultant > "It also lacks some functions such as project management, something that certain competencies do have." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6025702) AaM Alfiya ashfaque M. Software Engineer - QA > "I have used this for a year and a half and it is pretty good platform to use if you are a sales guy. Since I belong to the engineering..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___6670464) AL Aaron L. President > "I'm now unable to send even regular text-only emails from our company's gmail account to any yahoo account, regardless of the number..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3908131) Marko S. Administrator > "All tasks sorted and we actually made profit using it, unparalleled task management being the top feature." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187) MB Michael B. Founder > "Such a good price for great features and a good UI. But some glitches prevent me from using it any longer." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6159532) MB Mark B. Owner > "This CRM offers so many options it can feel a bit overwhelming to use but their customer support were also very helpful." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7006874) JD Jasmine D. manager > "you also cannot download your campaigns and have to apistakingly go through and either have a replacement app ready or post everything..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127) Gina S. Process Management Analyst > "From the mobile application we can manage our email or website marketing without resorting to complex systems, I like the simple..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6190614) MP Mike P. President > "Cannot develop a long-range program without running into the limits on "nodes" per sequence or number of sequences." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3811955) VR Verified Reviewer Assistant Professor Pediatric > "It offers an intuitive interface, robust customization, advanced reporting, seamless integrations, powerful automation, mobile..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4807926) Minsu K. CEO > "The help files and tutorials were of poor quality and were not always maintained up to date with changes in the software's layout, for..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4416145) Caleb T. Mechanical Engineer > "I use it every day, and once you get the hang of the workflow, it is pretty helpful." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7010856) TJ Timo J. marketing expert > "Also not using it's full potential, seems difficult." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6040958) Marko S. Administrator > "All thanks to Agile and its features." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187) JD Jasmine D. manager > "Then when i wanted to cancel they wouldn't call me to cancel (they require a phone call to cancel) and charged me ANOTHER month." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127) Marko S. Administrator > "Unique and absolutely CRM that we will use a a paid version - yes, it is that great." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187) Almodyr B. Data Analyst > "The least I like about Agile CRM is that it can be difficult to use for new users and that the interface can be a little confusing." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4616610) PK Petteri K. Coach > "The best thing about Agile CRM is the combination of CRM and marketing features, along with its very competitive pricing." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6106461) JD Jasmine D. manager > "Over the last year the campaigns stopped sending emails and the last 6 months they stopped sending altogether." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127) VR Verified Reviewer HR > "I can easily customize the CRM to suit my specific needs and workflows, ensuring that I have the most effective tools at my disposal...." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4790693) TJ Timo J. marketing expert > "It was bit difficult to use and to deploy." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___6040958) VR Verified Reviewer IT Recruiter > "This platform provides an extensive array of functionalities, such as automated email campaigns and customizable dashboards, that..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4797526) JM Jack M. CEO > "The product not working was bad enough and the inflexible service was the icing on the cake." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3526044) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "Its user-friendly design and array of features, such as email marketing, sales automation, customer service, and a mobile app, make it..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494) Michael M. Loan Consultant > "It can be a bit on the tedious side to customize and set up." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4382434) Marko S. Administrator > "Customer support is amazing amd" [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___7022187) JD Jasmine D. manager > "They refused to give me any compensation for all the months of their product not working." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3562127) CD Chris D. Specialist > "Agile CRM offers powerful automation features, such as lead scoring, email campaigns, and workflow automation." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4699940) SW Sam W. Marketing Manager > "Multiple issues with email deliverability." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3584071) DC Divaldo C. CEO > "I had integrated the agile CRM with facebook and since we had ads running to capture leads, it was spectacular, because the automation..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4460808) SW Sam W. Marketing Manager > "Doesn't deliver on the majority of promises it makes." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3584071) VR Verified Reviewer Tech consultant > "Our organization relies heavily on Agile CRM for daily operations, as it's utilized across all departments to handle various tasks,..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4772551) ZM Zandrich M. CMO/COO > "Although it would be difficult to find fault with Agile on the surface, Agile CRM lacks integration with a few niche APIs we happen to..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3522436) VR Verified Reviewer IT Recruiter > "Agile CRM stands out as a remarkable CRM platform that empowers businesses to efficiently handle customer relationships and sales." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4797526) CS Chiara S. Consulente freelance > "You buy the solution, you pay a solution and then clicking here and there you just realize you didn't buy the all package because..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622) VR Verified Reviewer Assistant Professor Pediatric > "I am highly impressed with Agile CRM as a comprehensive customer relationship management solution." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4807926) JM Jack M. CEO > "I don't have time to do that I just wanted to cancel the plan." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3526044) VR Verified Reviewer Senior Software Engineer > "Moreover, the extensive range of features available is unmatched, and the ability to automate repetitive tasks has been a real..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4777654) SP Shekhar P. Digital Marketing > "Always has server delay issue, did not send emails to contacts just shows email sent in activities." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3142602) VR Verified Reviewer Senior Software Engineer > "We can track the work done by every individual easily and also we can micro manage our project." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930) Marija Š. Customer Success Manager > "Features like bulk actions based on contact name / email, selecting unsubscribed contacts from the campaign reports tab etc. are..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2691870) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "I have found it to be a great tool for managing customer relationships, automating marketing tasks and tracking leads." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494) LM Lee M. Managing Partner > "They blame this on an internal API Key issue - again been weeks on something as simple as resetting your password." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142) Mohammadd S. Hr > "I had a good time working with agile crm For my email marketing and tracking and helped me in my business" [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4786837) LM Lee M. Managing Partner > "Used to use heavily (20,000+ contacts) but it'd become such a broken product I wouldn't recommend it to even the smallest of users." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142) Mansur S. Product Manager > "Additionally, the lead scoring feature makes it easier to prioritize leads based on their behavior." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4322827) SB Steven B. Owner & Manager > "Lots of lip service but they will ignore customer needs wherever possible, especially when the software stops working for no reason." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2942799) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "Agile CRM is an ideal CRM for small business owners and professionals looking for an easy-to-use tool to help manage their customer..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4622494) EE Emre E. CEO > "After 2 years, I saw 3 unauthorized charges from agilecrm from my credit card." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3185286) Mansur S. Product Manager > "Additionally, it offers a range of pricing plans to suit different business needs." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4322827) CS Chiara S. Consulente freelance > "There are also so many other bugs not solved from months like the Facebook integration..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622) VR Verified Reviewer Senior Software Engineer > "We can easily track all our project related tasks and all." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930) CS Chiara S. Consulente freelance > "All the flows are compromised by the campaigns not sent." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3207622) VR Verified Reviewer US IT Recruiter > "The process of setting up an account is simple and hassle-free, and the level of customer support provided is exceptional." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4799538) AL Aaron L. President > "Setup is confusing." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3908131) VR Verified Reviewer HR > "The user interface is straightforward and easy to use, making it a breeze to navigate through the platform. But what really impressed..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4790693) MK Matthew K. adfdas > "Frustrating." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4570972) LM Lee M. Managing Partner > "Agile CRM at one point was a great reasonably-priced solution for start-ups looking for basic contact management with some campaign..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142) AL Amanda L. Consultant > "This is a BIG con! If you are in Australia, prepare for repeat 4am phone calls from their sales team and agents who clearly do not..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2802024) CD Chris D. Specialist > "These features can help businesses save time and increase productivity." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4699940) KK Kimberly K. Head of Investor Relations > "Querying on groups of people is inconsistent and inaccurate." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495) VR Verified Reviewer Technical Lead > "We can micro manage tasks using Agile ." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4262896) KK Kimberly K. Head of Investor Relations > "I was regularly trying to get customer support to find me answers but they were never able to solve my problem." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495) VR Verified Reviewer Technical Lead > "The main goal of Agile CRM is improve business relationship ." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4262896) MS Maria S. Co-Founder > "Support is terrible; email sending is spotty at best." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3302041) Michael M. Loan Consultant > "the customizations and integrations are fantastic. " [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4382434) GM Graham M. Director > "So its solid if you want a cheap option but I have just had a terrible time of late." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3103078) VR Verified Reviewer Senior Software Engineer > "With minimal amount we can easily maintain our project." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4252930) VR Verified Reviewer CEO > "Hopelessly bad - we changed over a year ago and cannot get the payments suspended" [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3349421) Valor L. Growth Manager > "Agile CRM honestly does well, except its ui/ux is not very friendly, and I get lost quite often, and there's lots of tabs and clicking..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3290014) LM Lee M. Managing Partner > "It has no reliability at this point." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3282142) VR Verified Reviewer CTO > "I recently switched to agilecrm after trying out several CRMs and I couldn't be happier." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___4512016) Valor L. Growth Manager > "Unfortunately, I just want things simple for my simple brain." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___3290014) KK Kimberly K. Head of Investor Relations > "From the beginning, Agile was an inflexible tool that I managed to use for the very simple tasks of sending out newsletter and other..." [See full review](https://www.capterra.com/p/135148/Agile-CRM/#SoftwareAdvice___3414495) AL Amanda L. Consultant > "I am gobsmacked that a global company with a product of this quality, can't get their timezone planner better organised. " [See full review](https://www.capterra.com/p/135148/Agile-CRM/#Capterra___2802024) [View Reviews](https://www.capterra.com/p/135148/Agile-CRM/reviews/) NJ Nick J. Marketing Analyst > "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560) Jelyn T. Marketing Manager > "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach or..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) VR Verified Reviewer Sales Representative > "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) DM Desiree M. Caregiver > "I also noticed that certain features like email templates and design tools aren’t as polished, and there can be occasional delays or performance issues." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676) JW Jason W. President and CEO > "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256) HS Himanshu S. Sales Manger > "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) YT Yohannes T. CEO > "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228) HS Himanshu S. Sales Manger > "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) VR Verified Reviewer Sales Representative > "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) CM Chandra M. Marketing Analyst > "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146) AL Angelina L. Social Media Manager > "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401) SP Stephanie P. Marketing Consultant > "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815) SS Satyam S. Assistant Manager- Digital Marketing > "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) NB Nancy B. President > "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443) CV Chai V. Founder > "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378) MS Mike S. Operations Marketing > "The mobile app has limited features and doesn't offer full range of features that are available on desktop version." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) DM Desiree M. Caregiver > "Overall, it strikes a good balance between functionality and simplicity, making it a solid choice for growing teams that don’t need overly complex..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676) AG Ayesha G. Founding Principal > "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513) MC Milap C. Digital Marketing Expert > "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and improve..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490) TC Tamesha C. Insurance Agent > "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781) Rémy G. COO > "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743) JD Jerker D. CEO > "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) NP Nipa P. Business Administrator > "EngageBay’s automation tools help streamline repetitive tasks, improve efficiency, and ensure consistent follow-ups." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249) JD Jerker D. CEO > "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) JP Jigs P. Development Head > "Customer support is responsive, and the platform offers good customization options for workflows and dashboards." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049) AH Andy H. Director > "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320) AS Anuvind S. Engineer > "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024) SK Shiva K. Chief research officer > "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311) SK Satou K. Administrator > "The CRM, email marketing, sequences work smoothly together." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808) TB Tayfun B. Shop-Team > "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167) Jelyn T. Marketing Manager > "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) ZT Zbigniew T. CEO > "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841) AH Andy H. Director > "It basically has everything that we need to build marketing campaigns that help us to engage with our customers in a professional way. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320) MR Maria R. Marketing Manager > "The only thing that I dislike is the delay in updating campaign stats." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089) BS Bruno S. Product Manager > "It offers tools for marketing, sales, contact management, automations, and more." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366) RS Rob S. CEO > "Support tickets are better but they close them without resolving anything so you have to keep bugging them." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) LW Laura W. Marketing Assistant > "I use several different CRMs in my position and this one has by far been my favorite." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957) VR Verified Reviewer Founder > "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334) ZP Zalak P. BDM > "One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6355213) RB Richard B. Web Developer > "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170) LW Laura W. Marketing Assistant > "Easy to use platform, automations are intuitive and make a lot of smaller tasks very easy to manage." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957) CS Chris S. Owner > "Our forms on our website seem to sometimes load slowly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6366959) NM Nishant M. Digital Marketing > "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275) JD Jerker D. CEO > "I can't even filter on the objects attached to a contact." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) CS Chris S. COO > "They have a good set of features to manage campaigns and receive feedback on email sent and opened." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203) AP Anthony P. Director > "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758) SS Satyam S. Assistant Manager- Digital Marketing > "The CRM is intuitive, with customizable pipelines and contact management features." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) JS Jaskaran S. Co Founder > "Automation flow can be a bit complex to navigate" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614) AL Angelina L. Social Media Manager > "This consolidation streamlines workflow and reduces the need for multiple software subscriptions." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401) KA Kathy A. VP of Marketing > "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271) GY Grace Y. Founder and CEO > "Pipeline management is clear and simple , and automation makes sure no follow ups is missed." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156) AS Amy S. Loan Originator > "Does not interface with Apple mail and iCal" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652) LJ Latrease J. Patient Service Representative > "I enjoyed the notifications from the sales department" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721) AP Aswathy P. Marketing Operation Associate > "The lack of downloading the report options." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6374062) JE Jamie E. Managing Director > "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902) AK Amir K. Owner > "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726) RB Rui B. R&D Manager > "EngageBay CRM's standout feature is its comprehensive functionality, offering a seamless integration of marketing, sales, and customer service tools." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4877429) PN Phil N. CEO > "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) RN Robert N. Full-Stack Developer > "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658) NP Nipa P. Business Administrator > "Lacks Twitter/X integration." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249) PN Phil N. CEO > "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) DJ Dominik J. Managing Director > "It's very buggy." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691) VR Verified Reviewer Facebook Ads Strategist, Founder > "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736) KD Kaleigh D. Marketing Manager > "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862) SAK Sameer Ali K. SALES CONSULTANT > "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723) NB Nick B. Senior Operations > "We had some issues with connecting it with HubSpot (yes, due to work we needed them both CRM's running and being in sync), so that was bit challenging" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4876647) VR Verified Reviewer Facebook Ads Strategist, Founder > "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736) RL Rongle L. Manager > "I don't like receiving to many emails from it." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315357) SK Sandeep K. Manager > "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280) MV Marteen V. Sales Manager > "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850) MS Mike S. Operations Marketing > "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) VR Verified Reviewer Project Manager > "I thought the way it sorted those profiles was not the best, it could have better filtering to avoid "spam" profiles" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6215239) SG Sumit G. Digital Marketing Manager > "EngageBay CRM is a web-based CRM solution that offers a wide range of features and integrations for various industries and workflows." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4847952) RS Rob S. CEO > "Support chat is fast but low quality. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) SK Shiva K. Chief research officer > "EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311) SK Shireen K. Marketing Analyst > "EngageBay has fewer integrations compared to its competitors which may limit functionalities for some users." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6053213) SS Satyam S. Assistant Manager- Digital Marketing > "Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) DC Dori C. Tech Admin > "I can't build a custom apps that my team comes up with to integrate with the system" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5024198) KE Kathrin E. KAM Spain > "It is easy to set-up, loved the fact that you can add email tracking and automatic integration of google correspondence in Engagebay. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315184) SC Steve C. VP of Marketing and Communications > "It's not the BEST platform out there. And it's priced that way." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6396988) [View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) ## User interface [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) 4.12 (524) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) 4.65 (907) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Agile CRM Top features 36/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/135148/Agile-CRM/#features) EngageBay CRM 33/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features) ### Recognition Agile CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports EngageBay CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value CRMSoftware (2023)  Best Value CRMSoftware (2022)  ### Deployment & support Agile CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos EngageBay CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Agile CRM - By Agile CRM - Located in India - Founded in 2012 EngageBay CRM - By EngageBay - Located in United States - Founded in 2016 ## Popular Comparisons [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $8.99 Price $25/month 4.1 Features 4.4 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-135148/Salesforce-vs-Agile-CRM) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $14.99/month Price $25/month 4.6 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-178819/Salesforce-vs-EngageBay-Marketing) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $8.99 Price $20/month 4.1 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/135148-152373/Agile-CRM-vs-HubSpot-CRM) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $14.99/month Price $20/month 4.6 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-178819/HubSpot-CRM-vs-EngageBay-Marketing) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $8.99 Price $14/month 4.1 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/135148-155928/Agile-CRM-vs-Zoho-CRM) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $14.99/month Price $14/month 4.6 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-178819/Zoho-CRM-vs-EngageBay-Marketing) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $8.99 Price $50/month 4.1 Features 4.3 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/135148-157279/Agile-CRM-vs-Dynamics-365) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $14.99/month Price $7/year 4.6 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178819-204998/EngageBay-Marketing-vs-Bigin-by-Zoho-CRM) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $8.99 Price $7/year 4.1 Features 4.5 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/135148-204998/Agile-CRM-vs-Bigin-by-Zoho-CRM) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $14.99/month Price $50/month 4.6 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-178819/Dynamics-365-vs-EngageBay-Marketing) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[4.12 (524)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/) $8.99 Price $250/month 4.1 Features 4.7 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/135148-210630/Agile-CRM-vs-Kylas) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $14.99/month Price $19/month 4.6 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-178819/Pipedrive-vs-EngageBay-Marketing)