ReachMail vs Zoho Campaigns: Which is a better fit?

Mark C.: I'm Mark, president of my company and I give ReachMail a five out of five. And for more reviews like that, just click below. Before using ReachMail, I was using iContact and the issue with that was the pricing kept getting higher and higher. And I just didn't feel I was getting the value. So that's why I decided to switch. I looked at several other email programs and based on their value of their tools, things like that, those were important factors for me and my company. And the other thing that I did finally was to contact customer service and they got back to me within 15 minutes and I thought that was really important that they looked out. So those are the reasons I chose ReachMail. The transition from one email provider to ReachMail was fairly seamless. The emails all loaded up nice and clean. The documents and other things that I had just went right up. So it wasn't much downtime at all. I would say within the half hour, I was ready to start an email campaign. I would say the first thing when you look at ReachMail is, you know, there's a lot of different pricing plans. So again, make sure you're sure of how many emails you're sending per month and also the size of your list. And from, as I said, my perspective, it worked really great. So again, you want to make sure that you're looking at those two things when you're making comparisons to other software.

Art: Hi, my name's Art. I'm COO of a small marketing company in Maryland, working with not-for-profit organizations since 1997. This is a review of Zoho Campaigns, which we're using for a email marketing campaign, and we give it a five star rating. We've been using a variety of tools over the years. We have some homegrown email marketing tools. We've also used Constant Contact, MailChimp, a few of the other big name delivery systems, but we were looking for something a little more cost effective for the client that we're currently working with. We chose Zoho because of its price and the features available for the price. The campaign reach in this case was about 5,000 out of a 65,000 member organization, and it was the sweet spot in the cost per month and cost per contact that we could use. Onboarding and integrating was a pretty smooth process. The documentation is outstanding. The ability to get online help while we were setting up and answer some questions, because every email provider has a little different flavor of how they do their development. It was just a really simple process and they were very helpful in doing so. Don't let the fact that Zoho is a relatively new player in the email and SMS marketing scare you. They are an excellent tool. They have a full suite of products, help desk and other things that are not really necessary for our current client, but we are exploring for future use. They are very friendly, they're quick to respond to questions and offer some really great advice.