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innRoad's award-winning PMS is designed to boost room revenue and increase bookings. innRoad meets the needs of properties of all sizes including hotels, motels, resorts, B&Bs, lodges & campgrounds.
eZee Products serves more than 130 countries around the globe with more than 10 language support. As us for references in your region.
Positive business relationship with good product functionality together with good communication and customer service.
They are not mobile compatible. Blocking out dates is hard, so I find myself just making fake reservations.
Some of Innroads customer service agents are excellent and know how to address issues on the spot - always a delight and happy to have certain agents on the phone.
No back up to operate should the internet system be compromised, Suggest and offline set up as emergency back up.
Very prompt, always helpful, short wait times and super quick turnaround. All agents I've spoken to are patient and polite, and overall great system for your money.
It makes things more confusing. I think tape chart is now too confusing and too many items included on each "room.
It is super easy to use. Resonalby price and great support when you need it.
The inability to utilize the software in my local currency (Jamaican Dollars). That payment information is not stored and we have to follow up with guests for payment.
Ease of Use, feature reach, the support was really good, the process was quick, the on-boarding team specially support from team was awesome.
But last one year has been bad because they have been consistently trying to overcharge us.
EZee is one the best companies I have worked with: fast, reliable, great services. A pure joy to work with you.
Sometimes system error, difficult to login at the first time. Loading so long when updating rate.
I love all the features, super easy to use, comprehensive and the guys at customer support are just amazing. There is nothing they cannot do for you and then some.
If the user forgets to select this function the rates/prices which displayed on OTAs are wrong.
I like its flexibility, function options and more than everything I like their great customer service - Farhin is really great.
Just by talking with them by Skype they can be rude. I m a customer that don't know too much about computer, software, etc.
Prioritize real-user-identified key features according to your needs to find your best fit.
innRoad
Top FeatureseZee Reservation
innRoad
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eZee Reservation
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