# Compare innRoad vs ConvertDirect Booking Engine 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare innRoad and ConvertDirect Booking Engine based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135307-153813/innRoad-vs-ConvertDirect-Booking-Engine

---

# innRoad vs ConvertDirect Booking Engine Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

innRoadConvertDirect Booking Engine2/4 selected

[innRoad](https://www.capterra.com/p/135307/innRoad/)[4.5 (217)](https://www.capterra.com/p/135307/innRoad/reviews/)

[ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/)[4.7 (134)](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/reviews/)

[## innRoad](https://www.capterra.com/p/135307/innRoad/)[4.5 (217)](https://www.capterra.com/p/135307/innRoad/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

JH

CM

RB

Based on [217 reviews](#user-reviews)

Positive

197

Neutral

11

Negative

9

[## ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/)[4.7 (134)](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/reviews/)

Starting Price

$80.00/month

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

Based on [134 reviews](#user-reviews)

Positive

129

Neutral

5

Negative

0

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Sirvoy

4.7 (301)

* * *

Starting Price

$15.00

Usage Based,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### GuestSuites

4.8 (6)

* * *

Starting Price

$150.00

Other,Per Month

Free Trial

Free Version

* * *

User rating

100%

of reviewers  
rated it above 4 stars

* * *

### eZee Absolute

4.6 (405)

* * *

Starting Price

$23.86

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

95%

of reviewers  
rated it above 4 stars

* * *

### ThinkReservations

4.9 (120)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

99%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 5,165 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

60%Fit

Not enough reviews

Feature ratings

Online Booking

4.4

Booking Management

\--

Calendar Management

4.5

Availability Management

\--

Channel Management

3.7

\--%Fit

Missing features

Not enough reviews

Feature ratings

Online Booking

5.0

Booking Management

4.0

Calendar Management

NA

Availability Management

NA

Channel Management

4.0

User satisfaction

User satisfaction

4.5

User reviews[217](https://www.capterra.com/p/135307/innRoad/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.6

User satisfaction

4.7

User reviews[134](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$80Per Month

-   Free version
-   Free trial

Best for

Best for

innRoad's award-winning PMS is designed to boost room revenue and increase bookings. innRoad meets the needs of properties of all sizes including hotels, motels, resorts, B&Bs, lodges & campgrounds.

Best for

We work in partnership with owners & operators of accommodation - hotels, apartments, motels, B&Bs, and resorts with marketing, revenue and technology companies in the travel sector

## User reviews

Pros & cons

JH

Janet H.

GUEST SERVICES AGENT

> "Innroad has a group of information and intelligent employeess that always finds a solution to my problems"

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___4707252)

JW

Jason W.

Desk attendant

> "On very rare occasions the software can have some glitches, such as updating charges to reservations or freezing..."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___4920822)

CM

Cindy M.

Hotel Manager

> "It is their customer service that makes them number one from my point of view. "

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___4778059)

PL

Pawel L.

General Manager

> "Doesn't support external hardware (like driver's license reader)"

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___4875310)

RB

Robert B.

General manager

> "When I first got innroad a few years ago I found the software to be a little slow but over the last year they..."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3465178)

CP

Chris P.

Head Houseman

> "Unable to book more than one room at a time for the same guest which is just not efficient."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3488037)

MP

Morgan P.

Manager

> "Since we have started using innRoad we have seen a minimum of 10% increase in monthly booking and revenue!"

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___4112277)

JR

Jimmy R.

Owner/Operator, General Manager

> "It used to, but a couple of years ago they stopped supporting our merchant services and have since tried hard to..."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3471587)

MP

Morgan P.

Manager

> "It has been very easy to learn how to operate and the ability to run instant reports is great for tracking sales..."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___4112277)

CP

Chris P.

Head Houseman

> "Usually have no real issues with it other than sometimes it double charges guests which is more annoying than..."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3488037)

LSG

Linda S G.

Owner

> "positive interactions, good follow up, immediate technical support"

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___4960805)

CG

Cassie G.

Manager

> "Customer service can be difficult (not the best at returning phone calls)"

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3493817)

RJ

Rickey J.

Owner

> "We have the cabins separated by categories and makes it easy to book"

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___4457951)

VN

Victoria N.

CEO

> "That it doesn't integrate at all with any of the other B&B / small in reservations systems such as Hipcamp,..."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3406454)

AC

Adam C.

Front Office Manager

> "They are always available by email or phone and ready to help."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3460765)

AC

Adam C.

Front Office Manager

> "I feel the system can run a little slow sometimes."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3460765)

JR

Jimmy R.

Owner/Operator, General Manager

> "innRoad is always willing to help us through issues."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3471587)

AA

Ashley A.

Marketing

> "Integrations with platforms like Booking.com or Expedia have tons of hiccups to the point it’s not worth having..."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3401494)

AA

Ashley A.

Marketing

> "It has the potential of saving tons of time while generating sales, if everything functioned the way they..."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3401494)

TW

Tammy W.

Owner

> "The only function the system cannot perform for me at this time is to allow a guest to not only book a room..."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___2241683)

DC

Danny C.

Gen manager

> "The Tape Chart calendar is easy and straightforward to view with a 30 days out view - a "snapshot" window of any..."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___2132294)

JJ

Jeremy J.

Owner

> "They did a report "update" and it is no longer formatted to be printed."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3402502)

VN

Victoria N.

CEO

> "It's 24/7 support and that it integrates with VRBO and Airbnb"

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3406454)

AA

Ashley A.

Marketing

> "There are very frequent platform limitations and errors."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3401494)

DB

David B.

General Manager

> "Product easy to use with helpful set up."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___4610286)

AA

Ashley A.

Marketing

> "There’s a lot of hiccups that need to be fixed first."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3401494)

MW

Mike W.

rental manager

> "It is very easy to use and figure out with little or no training."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3489240)

AM

Annette M.

General Manager

> "We use quickbooks for our accounting platform, so it does not integrate with my system. "

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___2148002)

MT

Marco T.

Owner

> "Innroad is giving us all the tools necessary (and more!) to manage all aspects for our type of business, which is..."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___2224277)

CW

Carly W.

owner

> "Some of the reporting is clunky and the navigation/naming conventions they use don't always make sense"

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___2201973)

AA

Ashley A.

Marketing

> "The quantity of functions this software has for the hospitality industry are great."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3401494)

LC

Lisa C.

Owner

> "Some issues with integration with OTA's"

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___2625989)

SS

Sherie S.

Operator

> "The team works hard to answer my questions and help me come up with solutions that are custom to the needs of my..."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___2486487)

BS

Bibianna S.

Owner

> "The group functions are not as user friendly as I would like."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___2154490)

DR

Daniel R.

General Manager

> "I like the housekeeping intergration."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___3406016)

KZ

Kristan Z.

General Manager

> "Not sure if this is a software issue or an internet issue."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___2263483)

AB

Angella B.

General Manager

> "The feature I most appreciate is the ability to capture all guest related information."

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___2151900)

JA

Julie A.

Director

> "I can't think of anything that I would improve. "

[See full review](https://www.capterra.com/p/135307/innRoad/#SoftwareAdvice___2289952)

[View Reviews](https://www.capterra.com/p/135307/innRoad/reviews/)

Not enough reviews

## User interface

[innRoad](https://www.capterra.com/p/135307/innRoad/)

4.49 (217)

[ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/)

4.66 (134)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

innRoad

Top features

31/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/135307/innRoad/#features)

ConvertDirect Booking Engine

13/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/#features)

### Recognition

No recognitions have been awarded to innRoad

No recognitions have been awarded to ConvertDirect Booking Engine

### Deployment & support

innRoad

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ConvertDirect Booking Engine

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

innRoad

-   By innRoad
-   Located in United States
-   Founded in 2000

ConvertDirect Booking Engine

-   By The Access Group
-   Located in United Kingdom
-   Founded in 1996

## Popular Comparisons

[innRoad](https://www.capterra.com/p/135307/innRoad/)[4.49 (217)](https://www.capterra.com/p/135307/innRoad/reviews/)

vs

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/135307-208354/innRoad-vs-RMS-Cloud)

[ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/)[4.66 (134)](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/reviews/)

vs

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

$80/month

Price

$30/month

4.4

Features

4.7

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/129392-153813/Reservation-Nexus-vs-ConvertDirect-Booking-Engine)

[ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/)[4.66 (134)](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/reviews/)

vs

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

$80/month

Price

Contact vendor for pricing

4.4

Features

4.7

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152433-153813/Hostaway-vs-ConvertDirect-Booking-Engine)

[ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/)[4.66 (134)](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.44 (462)](https://www.capterra.com/p/159377/Guesty/reviews/)

$80/month

Price

$23/month

4.4

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/153813-159377/ConvertDirect-Booking-Engine-vs-Guesty)

[ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/)[4.66 (134)](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/reviews/)

vs

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.28 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

$80/month

Price

Contact vendor for pricing

4.4

Features

4.1

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/153813-158839/ConvertDirect-Booking-Engine-vs-Cloudbeds)

[ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/)[4.66 (134)](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/reviews/)

vs

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

$80/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142459-153813/Peek-PRO-Tour-Operator-Software-vs-ConvertDirect-Booking-Engine)

[ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/)[4.66 (134)](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/reviews/)

vs

[Smoobu](https://www.capterra.com/p/160106/Smoobu/)[4.47 (195)](https://www.capterra.com/p/160106/Smoobu/reviews/)

$80/month

Price

€29/month

4.4

Features

4.3

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/153813-160106/ConvertDirect-Booking-Engine-vs-Smoobu)

[ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/)[4.66 (134)](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/reviews/)

vs

[WebRezPro](https://www.capterra.com/p/113348/WebRezPro/)[4.60 (211)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

$80/month

Price

Contact vendor for pricing

4.4

Features

4.4

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/113348-153813/WebRezPro-vs-ConvertDirect-Booking-Engine)

[ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/)[4.66 (134)](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/reviews/)

vs

[Uplisting](https://www.capterra.com/p/154137/Uplisting/)[4.73 (128)](https://www.capterra.com/p/154137/Uplisting/reviews/)

$80/month

Price

$20/month

4.4

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153813-154137/ConvertDirect-Booking-Engine-vs-Uplisting)

[ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/)[4.66 (134)](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/reviews/)

vs

[ThinkReservations](https://www.capterra.com/p/182891/ThinkReservations/)[4.92 (120)](https://www.capterra.com/p/182891/ThinkReservations/reviews/)

$80/month

Price

Contact vendor for pricing

4.4

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/153813-182891/ConvertDirect-Booking-Engine-vs-ThinkReservations)

[ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/)[4.66 (134)](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/reviews/)

vs

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

$80/month

Price

$85/month

4.4

Features

4.2

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/123133-153813/SiteMinder-vs-ConvertDirect-Booking-Engine)

[ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/)[4.66 (134)](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/reviews/)

vs

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.05 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

$80/month

Price

$40/month

4.4

Features

4.0

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/66294-153813/eviivo-suite-vs-ConvertDirect-Booking-Engine)