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Companies looking for robust cleaning, housekeeping, issue tracking, maintenance and staff scheduling software that integrates with their current PMS.
innRoad's award-winning PMS is designed to boost room revenue and increase bookings. innRoad meets the needs of properties of all sizes including hotels, motels, resorts, B&Bs, lodges & campgrounds.
We love the way this software helps us keep our turnover operations organized. Our staff loves how easy it is to assign and accept jobs, report issues, and stay on top of inventory.
MAybe too much of customisation. There is a lot of option and it may be confusing sometime to understand what are the consequences of ticking a box.
We're excited to get to using this daily and gaining convenience and efficiencies. The reps made the startup and onboarding entertaining and super easy.
We were dealing with inefficiencies, excessive man hours scheduling and keeping track of all the operations within the department, A LOT of human error.
I'm very happy with this software and feel like it's a great value for what you get/how it affects my business.
The only downside I would say is that when they do updates (which fortunately isn't that often) the software will act a little buggy for a day or two, but nothing major.
Once everything was set up perfectly and we got used to working with the software, we were delighted. The support is world class, fast and reliable.
I haven't found anything that I don't like about the program.
Positive business relationship with good product functionality together with good communication and customer service.
They are not mobile compatible. Blocking out dates is hard, so I find myself just making fake reservations.
Some of Innroads customer service agents are excellent and know how to address issues on the spot - always a delight and happy to have certain agents on the phone.
No back up to operate should the internet system be compromised, Suggest and offline set up as emergency back up.
Very prompt, always helpful, short wait times and super quick turnaround. All agents I've spoken to are patient and polite, and overall great system for your money.
It makes things more confusing. I think tape chart is now too confusing and too many items included on each "room.
It is super easy to use. Resonalby price and great support when you need it.
The inability to utilize the software in my local currency (Jamaican Dollars). That payment information is not stored and we have to follow up with guests for payment.
Sheila: My name is Sheila and I am the owner of a cleaning and linen company. This is for hospitality services and vacation rentals, and I give VRScheduler a five-star rating. I did consider using QuickBooks. However, QuickBooks is not a scheduling program the way that we would need for our particular company. So I did some research and VRScheduler was highly recommended, and that's how we started using VRScheduler. We initially chose VRScheduler for a couple of reasons. Number one was the ratings, when I was researching a scheduling program. The second thing would be the cost, it's very cost-effective. Also, the customer service was excellent before, during, and after the sale. Onboarding with VRScheduler was actually pretty easy. There were a few questions that I had, because this is the first time that I had used some actual scheduling program. I had been doing everything in a calendar book, but the staff was just super wonderful and super helpful, and explained the whole process to me from A to Z. There was a lot of things that I wasn't aware that the VRScheduler was able to do. They explained those and just made onboarding super easy. I would recommend VRScheduler very highly for anyone who has needs for a scheduling program, or a scheduling management program. It does make your day-to-day scheduling super easy, keeping up with your staff, their hours, how long it takes for them to do a job, the reports, the tasks reports, the check-in and check-out reports. It is a full management program for anyone that needs a scheduling program. I recommend it highly, and it's very cost-effective compared to the other programs out there. You'll be just very happy with that purchase, and also with the customer service after the sale. You don't buy the program and they just let you go on your own after that. You can send them an email and within a few hours, if not minutes, you've got a reply.
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