---
title: "Compare Employee Navigator vs isolved 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Employee Navigator and isolved based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/135330-164417/Employee-Navigator-vs-iSolved"
page_type: "comparison"
language: "en"
---

# Employee Navigator vs isolved Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Employee Navigatorisolved2/4 selected

[Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)[4.6 (184)](https://www.capterra.com/p/135330/Employee-Navigator/reviews/)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

[## Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)[4.6 (184)](https://www.capterra.com/p/135330/Employee-Navigator/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [184 reviews](#user-reviews)

Positive

172

Neutral

8

Negative

4

[## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.7

Reviews Sentiment

Based on [656 reviews](#user-reviews)

Positive

495

Neutral

70

Negative

91

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,853 reviews from benefits administration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Employee Benefits Administration

4.7

Employee Database

4.8

Benefits Dashboard

4.6

Benefits Management

4.8

Employee Management

4.5

78%Fit

Feature ratings

Employee Benefits Administration

4.4

Employee Database

4.2

Benefits Dashboard

4.3

Benefits Management

4.2

Employee Management

4.3

User satisfaction

User satisfaction

4.6

User reviews[184](https://www.capterra.com/p/135330/Employee-Navigator/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.6

User satisfaction

3.9

User reviews[656](https://www.capterra.com/p/164417/iSolved/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.9

Customer support

3.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Our clients range from 10-10,000 lives.

Best for

Designed for businesses of all sizes in the construction, engineering, financial services, manufacturing, healthcare, retail, hospitality and other industries.

## User reviews

Pros & cons

NS

Nora S.

Director of Human Resources

> "Open enrollment process is a breeze, ability to customize dashboards and materials, great support, and Integration with..."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___6846421)

PB

P B.

Consultant

> "then instead of having a better support available they want to send and email, hide behind inept company support and..."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#SoftwareAdvice___7186109)

EC

Emily C.

VP of HR

> "We have used Employee Navigator for the past 3+ year and we are extremely happy with its functionality. As I previously..."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7039143)

KK

Kate K.

HR Manager

> "User permissions and role management can feel restrictive or not granular enough"

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7115646)

KK

Kate K.

HR Manager

> "Streamlined onboarding and benefits enrollment process, reducing manual work and errors"

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7115646)

KK

Kate K.

HR Manager

> "Some processes are not as intuitive as expected, requiring additional training or support"

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7115646)

EC

Emily C.

VP of HR

> "From new hire enrollments to open enrollment, it has cut out the leg work and made it so easy for these things to be..."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7039143)

KC

Karen C.

Payroll and Benefits Manager

> "There are a couple of deduction codes that aren't able to feed over to my payroll system, and I have to manually update..."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___6809789)

JP

Julie P.

Vice President of Human Resources

> "The program is designed to be simple and easy for employees to be able to enroll in their benefits and for..."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7040506)

AO

Amy O.

Payroll and Benefits Manager

> "At times, information does not flow over correctly or things are not setup to our company specifications. "

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7069248)

BA

Brenda A.

Director of Human Resources

> "It has been a great experience, we partner with Benechoice and they were able to setup the system so that it functions..."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7119654)

PB

P B.

Consultant

> "username/passwords are kicked out weekly."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#SoftwareAdvice___7186109)

NS

Nicole S.

CFO

> "It connects directly to our payroll system and always has up-to-date, accurate information."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7096535)

CH

Christina H.

HR Director

> "We have been using it for 3 years and it still isn't set up correctly and with all the kinks worked out."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7050273)

Devin S.

People Operations Partnet

> "I love that it feeds to and from other applications for benefits, which makes processes SO much easier."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7102382)

Jorge B.

HR Manager

> "There are issues with system feed to our HRIS System and payroll data that we had to manually adjust to accurate..."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___6012847)

KV

Katie V.

HR Generalist

> "Employee Navigator is a solid platform that allows for ease of open enrollment."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7022085)

SP

Shannon P.

Manager of HRIS and AP

> "It is a love/hate relationship as it creates more work due to the lack of integration."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___6688602)

KV

Katie V.

HR Generalist

> "Onboarding employees is easy because the home page notifies me as an administrator of what needs to be done."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7022085)

CH

Christina H.

HR Director

> "Software is limited and confusing to set up."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7050273)

JC

Jennifer C.

Director of Human Resources

> "Our employees find it easy to enroll and or change their benefits directly in Employee Navigator!"

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7047722)

KC

Kasey C.

Operations Director

> "The bar has been set and I rarely use another system without expressing frustration that they don't have the options or..."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___6037476)

VW

Victoria W.

Human Resources Generalist

> "The customer support has been amazing as well, I have never had to wait more than a few hours to get an issue resolved."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7027362)

Elizabeth S.

HR Director

> "Some of the configuration settings we need are a bit contrary and some of the integrations don't behave as expected."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___6062521)

CL

Codi L.

HR Guru

> "Employee management is much simpler now and has streamlined our processes."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7027303)

BS

Blair S.

Senior Benefit Technology Analyst

> "There are a few reporting formats that the system cannot accommodate right now (dependents in columns for all lines of..."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___4630153)

JC

Jennifer C.

Director of Human Resources

> "Ease of integration with our HRIS and Payroll System."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7047722)

MM

Marco M.

IT Manager

> "Not experienced serious problems using Employee Navigator"

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___6267880)

ML

Mackenzie L.

HR Manager

> "It’s relatively easy to use and it easily inter-grates with most HRIS systems which is helpful for HR professionals."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7106417)

CS

CAROLYN S.

Sr. HR Manager

> "I do not find the reporting features to be very user friendly"

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___6094503)

VR

Verified Reviewer

HR Assistant

> "I like that it can integrate with Paylocity."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7043857)

Jorge B.

HR Manager

> "This could be a headache if not addressed."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___6012847)

SC

Sherri C.

Human Resources Business Partner

> "Employee navigator saves time and is user-friendly for those who are not so tech-savvy."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7068381)

PB

Pamela B.

Controller and Director of Human Resources

> "Admin features can sometimes be difficult to navigate."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___3536833)

CO

Catherine O.

Account Manager

> "It assists our clients/HR users in keeping track of their employee benefit elections and makes Open Enrollment less..."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___5056642)

VR

Verified Reviewer

Senior Account Executive

> "My co-workers can't call with questions, they have to direct them to one user who has access to the customer service..."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___2679422)

MC

Maria C.

Owner

> "Lastly, it's great that my insurance broker can also work on things for me on the Employee Navigator."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___6841493)

KK

Kate K.

HR Manager

> "Some processes are not as intuitive as expected, requiring additional training or support"

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7115646)

CL

Codi L.

HR Guru

> "This is a great value in time management for cost."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7027303)

PB

Pamela B.

Controller and Director of Human Resources

> "Admin features can sometimes be difficult to navigate."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___3536833)

Heather F.

HR Generalist

> "Employee Navigator is easy to use and I like how the homepage is laid out."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7108447)

SP

Shannon P.

Manager of HRIS and AP

> "It is a love/hate relationship as it creates more work due to the lack of integration."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___6688602)

EC

Emily C.

VP of HR

> "Employee Navigator makes our benefit process very easy."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7039143)

Elizabeth S.

HR Director

> "Some of the configuration settings we need are a bit contrary and some of the integrations don't behave as expected."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___6062521)

TG

Tom G.

COO

> "The open enrollment is fairly straightforward"

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7092127)

PB

P B.

Consultant

> "then instead of having a better support available they want to send and email, hide behind inept company support and..."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#SoftwareAdvice___7186109)

NS

Nicole S.

CFO

> "It is easy for both the employees and the employer to use during open enrollment."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___7096535)

VR

Verified Reviewer

Senior Account Executive

> "My co-workers can't call with questions, they have to direct them to one user who has access to the customer service..."

[See full review](https://www.capterra.com/p/135330/Employee-Navigator/#Capterra___2679422)

[View Reviews](https://www.capterra.com/p/135330/Employee-Navigator/reviews/)

JP

Jennifer P.

Product Manager

> "Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations,..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7077747)

SS

Shana S.

Property Manager

> "This can be problematic on days that the time has to be turned in, because it will hold everything up, thus causing late..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7175901)

LC

Lisa C.

HR Admin Asst

> "It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

TA

Thomas A.

Owner

> "Now, this has been fine with most of my clients but anyone that uses TD Bank will be completely unable to finish this application..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

JT

Jillian T.

Client Relations and Marketing Coordinator

> "It has so many robust features that make it easy to track a variety of items for a multitude of clients."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7175432)

AB

Aaron B.

CEO

> "The user interface is very dated, and the reporting is kind of a nightmare - lots of reports available, but hard to find what you..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

KR

Kelly R.

HCM Implementation lead

> "What I like most about isolved is that since we are partners they listen to our wants and needs and try to implement them into..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7154786)

SB

Sara B.

Payroll and Benefits Admin

> "There are delayed responses or sometimes inconsistencies in responses from customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078270)

DS

Diamond S.

Safety

> "quick punch and mobile use is nice when you are punching in remotely for work and not having to use time cards, also having..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6788295)

CH

Cecily H.

OWNER

> "We sent termination notice on 11/20/24 and didn't receive termination paperwork until 12/24 when we were already closed for the..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

JD

Jordanne D.

Payroll Specialist

> "The platform continues to evolve with new features and enhancements that help improve efficiency and the overall client experience."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7168893)

AF

Ally F.

Office Manager

> "We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

SK

Sarah K.

Client Service Lead

> "I really appreciate the continuous advancements isolved makes to keep up with the ever-changing demands of the industry."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7172729)

KF

Kathryn F.

Office Manager

> "We routinely have to chase down answers or resolutions rather than the support team proactively working to resolve issues, even..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6841824)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

TA

Thomas A.

Owner

> "They aren’t sympathetic to the plight clients have when trying to complete this arduous process and basically tell you “tough” when..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

KS

Kirsten S.

Implementation Specialist

> "The reporting tab stands out the most, with numerous reports to choose from to support our clients and allow them to audit with..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854270)

NV

Nereida V.

HR Director

> "Turnover metrics report requires develop and it does not work as it should, without you creating a special report"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6809875)

JD

Jordanne D.

Payroll Specialist

> "I also appreciate the ongoing product enhancements and the support available when assistance is needed."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7168893)

CH

Cecily H.

OWNER

> "Missing tax filings, missing tax payments, the list of errors goes on and on."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

KR

Kelly R.

HCM Implementation lead

> "Love the library of articles and help documents as well as report writer."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7154786)

JO

Joshua O.

Associate Director of Operations

> "Since our organization on has client-level access, I don't feel I can fairly speak to the full range of functions isolved provides."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

AE

Andrew E.

Payroll Administrator

> "Overall I am enjoying using iSolved and all the resources available to me now. Plus I feel like I am able to connect with other..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

VR

Verified Reviewer

COO

> "Too much restrictions, and charging for every little thing. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

Sagar L.

HR Manager

> "Overall, I do enjoy using iSolved for our payroll processing needs and because they offer good customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078324)

VR

Verified Reviewer

Director of Operations

> "It was not very user friendly to request time off, find benefit info or timecard info."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078245)

HZ

Heather Z.

Owner

> "The customer service for the payroll solutions is prompt and provides great customer service.."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

CH

Cecily H.

OWNER

> "Issuing the wrong payroll and having to back money out of employee's bank accounts was the most frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

MM

Melissa M.

Scheduler

> "iSolved is an amazing HR solution that has helped us with everything frompayroll processing to onboarding new employees."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854381)

AF

Ally F.

Office Manager

> "Payrolls that only paid mileage, skipping the employees’ actual hours worked."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

Cora T.

Payroll Specialist

> "It is extremely easy to navigate and if you do have trouble, the Learn & Grow platform makes it easy to learn!"

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7122094)

EM

Erica M.

Administrative Assistant

> "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299)

VR

Verified Reviewer

Development Manager

> "I appreciated the quick processing with using the issued payment card, too."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7017940)

KS

Kayla S.

Payroll System Specialist

> "They do have decent customer support but the issues are always caused by upgrades."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078482)

Ashlee B.

Senior Customer Support Specialist

> "My favorite features are the ability to review company information and news updates, the employee recognition tools, and the..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6373447)

HZ

Heather Z.

Owner

> "Each time I attempted to resolve they offered a different reason but a year later, the issue still has not been resolved."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

WF

Will F.

Director

> "Isolved has been a great partner and quickly resolves support tickets."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7124151)

JO

Joshua O.

Associate Director of Operations

> "Moreover, employees have reported high levels frustration in locating basic payroll information."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

LC

Lisa C.

HR Admin Asst

> "Isolved has made everything so much easier, freeing up some time to focus on other aspects of my job."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

Lynne W.

Financial Assistant

> "More than half of the payrolls have been incorrect, requiring manual checks, or destruction of the original checks and having..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350)

AE

Andrew E.

Payroll Administrator

> "There is also a ton of resources made available to you to help you improve professionally."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

TS

THOMAS S.

president

> "Tried to terminate and they told us we had to give 90 days notice which we did and delayed our new company."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

TM

Tracey M.

Client Success HCM Consultant

> "It offers so much for large businesses but doesn't forget the one employee companies."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7111420)

BB

Brendan B.

Sales

> "The security code almost every time you log in is also just a small annoyance."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6591904)

SK

Sarah K.

Client Service Lead

> "Overall, my experience with isolved has been very positive, and I look forward to growing even more with the platform as it..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7172729)

MBS

Mary Beth S.

Front desk clerk

> "Inability to view multiple pay stubs at once."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6850272)

HZ

Heather Z.

Owner

> "The payroll process is streamlined and customer service is helpful."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

LL

Lindsey L.

ADMINISTRATIVE ASSISTANT

> "just the website itself would lag a lot of if a lot of users were trying to clock in at same time it seemed, if we had..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5086452)

VR

Verified Reviewer

CEO

> "I did hire two techs from the resumes they produced but had more and better luck on my own."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7061600)

CH

Cecily H.

OWNER

> "Admin and employee interface is outdated, difficult to use and frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

MQ

Mary Q.

HR and Finance Administrator

> "I find it's very user friendly for both an admin and an employee and is a very comprehensive platform for all of my HRIS needs."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854483)

TA

Thomas A.

Owner

> "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

LC

Lisa C.

HR Admin Asst

> "Isolved has simplified our difficult payroll process. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

NM

Nick M.

President

> "Every employee that I have worked with in any capacity fights with themselves to prove who is more incompetent."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6620673)

JG

Jordana G.

Owner

> "Huge shoutout to \[sensitive content hidden\] l—I’m so impressed already and can’t wait to get started. If you’re in the recruiting..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

AF

Ally F.

Office Manager

> "On the rare occasions he answered, he’d put us on hold indefinitely and then disconnect. And that was the norm."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

Robert F.

Manager

> "I love using isolved for our dependent care accounts. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584)

AF

Ally F.

Office Manager

> "A complete lack of urgency, communication, or care in fixing anything — no matter how severe the issue."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

VR

Verified Reviewer

COO

> "Pretty good if you know what you are doing and experienced enough to navigate. Although expensive, we found it comprehensive and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

CH

Cecily H.

OWNER

> "The service is inconsistent with constant errors."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

NM

Nicole M.

HR Benefits Specialist

> "We really enjoy the different platforms they have to offer, like time and attendance, onboarding, attract and hire."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445)

TB

Talitha B.

Benefits Manager

> "They have changed the Self-Service login over the past year and taken away our access to reset passwords at the client level. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6073152)

EP

Emily P.

Assistant Controller

> "It was perfect for our company and our time keeping needs on our construction sites."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6659437)

Lynne W.

Financial Assistant

> "They are not capable of distinguishing (their computer system should be set up to auto-complete this portion) between a W2 and a..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350)

AB

Aaron B.

CEO

> "It is an affordable solution that has many features and customizable options. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

TS

THOMAS S.

president

> "Their service explains why they have to trap their customers."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

VB

Valery B.

HR Clerk

> "The website was very user friendly, even if you were new to the system you could navigate your way around it."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7033455)

JK

Jason K.

Payroll Operations Specialist

> "I don't like isolved because it's not customizable enough and there are a number of UI pain points that hamstring my productivity"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6156392)

EA

Erin A.

VP of HR

> "Furthermore, the Share and Perform system proves to be an invaluable tool for monitoring performance reviews and establishing and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6103569)

RG

Robert G.

Installer

> "All fields blank for PTO, Pay Rate, can not download actual pay stubs like it claims."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___5077628)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "Our support team often go beyond just answering questions—they help troubleshoot and problem-solve."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

DB

Devin B.

Staff Accountant

> "I don't like that the time off requests doesn't take into account the day's you have submitted for but haven't been approved in..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6175178)

Tiffany M.

Administrator

> "It was cost effective for our company, fairly easy to use/implement, and had good reporting capabilities."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7013671)

CT

CINDY T.

Payroll Manager

> "the layout of the menus are so complicated"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6791447)

JG

Jordana G.

Owner

> "They walked me through everything clearly, didn’t overpromise, and it finally felt like I found a team that genuinely understands..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

JN

Jhavi N.

Payroll Specialist

> "Customization options may be limited, and some users report occasional glitches or slow support response times."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

TM

Tanya M.

HR Manager

> "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055)

JO

Joshua O.

Associate Director of Operations

> "The dashboard design is not very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

VR

Verified Reviewer

Junior Accountant

> "When I was first learning iSolved, I had my doubts. But a lot of that was just the combination of systems we were using. Once we..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5056855)

JT

Jamie T.

HR

> "This system is the worst I've ever used in my 20+ HR/payroll career."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854389)

EC

Emily C.

Vice President

> "The product works, and has allowed us to do more than our previous interface."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855672)

CT

CINDY T.

Payroll Manager

> "the layout of the menus are so complicated"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6791447)

LC

Lisa C.

HR Manager

> "Extremely user friendly and intuitive to use."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403656)

JO

Joshua O.

Associate Director of Operations

> "The dashboard design is not very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

AC

Andrea C.

Payroll Manager

> "It was very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___2450058)

MS

Mike S.

Owner

> "Complicated user interface."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6542833)

TM

Tanya M.

HR Manager

> "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055)

AS

Annette S.

Director of HR

> "Not user Friendly unless you have an IT background"

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6723037)

CM

Carlye M.

Time and Attendance Specialist

> "I feel like the community surrounding it and the support received is really integral to learning the system to it's full potential."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6773569)

EK

Emmanuel K.

Sr. Business Administrator

> "It's not as user friendly as it can be."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7051122)

TS

Tracy S.

HR Manager

> "Each step felt like someone was inhouse assisting me through each part of the implementation."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___3444797)

SL

Stacey L.

Accounting

> "I didn't feel that isolved was very user friendly or easy to move around in."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6035029)

Robert F.

Manager

> "Easy to use and don't have any issues. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584)

JH

Justine H.

Chief Operating Officer

> "It does not have an app & not easy to use"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6007037)

AE

Alicia E.

Human Resources

> "Platform is user Friendly."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7098626)

EM

Erica M.

Administrative Assistant

> "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299)

Shelli F.

HR

> "This has been a very easy app to use. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065572)

TA

Thomas A.

Owner

> "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

SS

Sarah S.

Payroll specialist

> "It makes everything very easy."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6706674)

TS

THOMAS S.

president

> "Their service explains why they have to trap their customers."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

DW

Dan W.

Administrative

> "Product was useful but customer service and support left something to be desired."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6740044)

[View Reviews](https://www.capterra.com/p/164417/iSolved/reviews/)

## User interface

[Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)

4.56 (184)

[isolved](https://www.capterra.com/p/164417/iSolved/)

3.93 (656)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Employee Navigator

19/50

-   ACA Reporting
-   Action Management
-   Activity Dashboard
-   Advertising Management
-   AI Copilot
-   AI Image-to-Text
-   AI Text Generation
-   AI Text Summarization
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   Calendar Management
-   Candidate Management
-   COBRA Administration
-   Communication Management
-   Community Management
-   Compensation Management
-   Competency Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Customization
-   Data Import/Export
-   Data Storage Management
-   Deduction Management
-   Disability Insurance Administration
-   Discount Management
-   Document Management
-   Document Storage
-   Email Management
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Referral Management
-   Employee Self Service
-   Enrollment Planning
-   Evaluation Management
-   Feedback Management
-   File Management
-   FMLA Administration
-   Generative AI
-   Goal Management

[See all features](https://www.capterra.com/p/135330/Employee-Navigator/#features)

isolved

Top features

34/50

-   ACA Reporting
-   Action Management
-   Activity Dashboard
-   Advertising Management
-   AI Copilot
-   AI Image-to-Text
-   AI Text Generation
-   AI Text Summarization
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   Calendar Management
-   Candidate Management
-   COBRA Administration
-   Communication Management
-   Community Management
-   Compensation Management
-   Competency Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Customization
-   Data Import/Export
-   Data Storage Management
-   Deduction Management
-   Disability Insurance Administration
-   Discount Management
-   Document Management
-   Document Storage
-   Email Management
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Referral Management
-   Employee Self Service
-   Enrollment Planning
-   Evaluation Management
-   Feedback Management
-   File Management
-   FMLA Administration
-   Generative AI
-   Goal Management

[See all features](https://www.capterra.com/p/164417/iSolved/#features)

### Recognition

Employee Navigator is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Benefits Administration Software (2024) 

No recognitions have been awarded to isolved

### Deployment & support

Employee Navigator

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

isolved

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Employee Navigator

-   By Employee Navigator
-   Located in United States
-   Founded in 2008

isolved

-   By isolved
-   Located in United States
-   Founded in 1992

## Popular Comparisons

[Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)[4.56 (184)](https://www.capterra.com/p/135330/Employee-Navigator/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

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CA$8/month

4.4

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4.8

4.6

Ease of Use

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[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

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$5/month

3.9

Features

4.8

3.9

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4.8

[View full comparison](https://www.capterra.com/compare/164417-205015/iSolved-vs-Deel)

[Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)[4.56 (184)](https://www.capterra.com/p/135330/Employee-Navigator/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-135330/WebPay-vs-Employee-Navigator)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

3.9

Features

4.8

3.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/164417-172127/iSolved-vs-Rippling)

[Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)[4.56 (184)](https://www.capterra.com/p/135330/Employee-Navigator/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-135330/Paycom-vs-Employee-Navigator)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.5

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/164417-185859/iSolved-vs-RUN)

[Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)[4.56 (184)](https://www.capterra.com/p/135330/Employee-Navigator/reviews/)

vs

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.2

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113109-135330/ADP-TotalSource-vs-Employee-Navigator)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-164417/WebPay-vs-iSolved)

[Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)[4.56 (184)](https://www.capterra.com/p/135330/Employee-Navigator/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

Contact vendor for pricing

Price

$49/month

4.4

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-135330/Gusto-vs-Employee-Navigator)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-164417/WorkforceNow-vs-iSolved)

[Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)[4.56 (184)](https://www.capterra.com/p/135330/Employee-Navigator/reviews/)

vs

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Contact vendor for pricing

Price

$10/month

4.4

Features

4.4

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/110968-135330/BambooHR-vs-Employee-Navigator)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.4

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-164417/Paycom-vs-iSolved)