Bizzabo vs VBO Tickets: Which is a better fit?

Bizzabo solves three key areas for me: helping me stay organized, helping me sell tickets, and helping my community engage with each other. Their support team is also best in class.

I still struggle a bit with the reporting and the allocation of tickets / registrations.

The best thing about this platform is that it's user friendly, enabling you to create a beautiful event in minutes. Managing the event is even easier with the Bizzabo.

Lloyed L

Cofounder & CSO

Their customer service is second to none - the email retargeting alone quadrupled conversions.

The company is becoming much more adaptable and taking on client feedback to improve the site functionality. Customer service has also improved with good communication to help support us.

Jamison J

Director

There are no CRM functions. The real downside to this is the marketing emails element- you can send emails and upload lists but you cannot export or see who is opening/clicking or unsubscribing.

I appreciate their responsiveness and passion for doing good work. Feels like we are all on the same team.

Tyas T

Student

This tool is easy to use, but sometimes it is difficult to understand to operate it (I got a few complaints from my event participants) so it needs an update.

The ease of use for both administrators and ticket buyers is very helpful, and they have a very robust reporting system.

Usually the complaint is that they don’t know how to scroll down to put the tickets in the cart. That has literally been the only complaint and it happened about 10 times.

Affordable and able to take on small or large jobs, it's my go to ticketing solution for their technically advanced product, user friendliness, and brilliant customer support.

I've asked for added features and the turn around is typically less than a week. I know I'm not asking for anything crazy, but I have trouble even responding to an email that fast.

The team at VBO is responsive and great, the software is excellent on the user end, and getting better on the back end (reports and all) Tons of potential here and some excellent innovation.

Most problems have been completely dealt with within the hour.

We are absolutely enjoying VBO. This is my 3rd software since becoming a Ticket Office manager, and this is by far the best software I've had the pleasure of using.

Setting up one-off shows and shows that run continuously is much more of a burden to maintain.