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Bizzabo's Event Experience OS is trusted by the world's top brands, including enterprise organizations, financial institutions, media brands, tech companies, and creative agencies.
For enterprise brands that want to better execute, scale, and measure their event programs.
Bizzabo solves three key areas for me: helping me stay organized, helping me sell tickets, and helping my community engage with each other. Their support team is also best in class.
I still struggle a bit with the reporting and the allocation of tickets / registrations.
The company is becoming much more adaptable and taking on client feedback to improve the site functionality. Customer service has also improved with good communication to help support us.
Their customer service is second to none - the email retargeting alone quadrupled conversions.
The best thing about this platform is that it's user friendly, enabling you to create a beautiful event in minutes. Managing the event is even easier with the Bizzabo.
There are no CRM functions. The real downside to this is the marketing emails element- you can send emails and upload lists but you cannot export or see who is opening/clicking or unsubscribing.
I appreciate their responsiveness and passion for doing good work. Feels like we are all on the same team.
This tool is easy to use, but sometimes it is difficult to understand to operate it (I got a few complaints from my event participants) so it needs an update.
This approach allows for better communication with our customers and therefore a more enjoyable customer journey, which in so inspires a natural buzz prior to our events.
Padding and width/height are not intuitive and can often cause things to look distorted.
I love how easy it is to create great looking and functioning landing pages. Whenever I have a questions, prosupport is so quick to help and make sure that I understand how to resolve my issue.
Sometimes it's difficult to figure out how to change the theme. Can be difficult to use via mac.
The fact that we can fully customize our invite is amazing. To date, we've received great feedback from our clients re: the design of our invite.
Ramping up and learning the tricks of navigating/editing templates was tricky.
The onboarding process was flawless and the support team s great. The design capabilites are great and have exceeded my expectations.
Unfortunately their customer service / technical team is only reachable via email.
Prioritize real-user-identified key features according to your needs to find your best fit.
Bizzabo
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