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Corporate, Higher Education, Professional Services Remote, hybrid, and in-person offices of all sizes can benefit from EMS desk, event, and room booking software.
Bizzabo's Event Experience OS is trusted by the world's top brands, including enterprise organizations, financial institutions, media brands, tech companies, and creative agencies.
There are a few significant changes I would love to see, but overall I love the program and how much it helps with event planning and space reservations.
They both seem to be the ugly step child of the client software.
It is an amazing experience. I received excellent customer service from this team.
I was disappointed with the sales rep for our account. We had been clients for several years and had the software on our server.
It is an amazing and very flexible software, easy to train users on it and set up spaces and special use facilities fantastically.
I have not been able to find a way to add comments in the reservation, which can be frustrating for us and the customers that booked the reservation with us.
I love how easy it is to use and how we have integrated it throughout our campus.
The interface is difficult to navigate, and reporting has a steep learning curve. We publish reports to support staff every morning because the interface is too difficult for them to navigate.
Bizzabo solves three key areas for me: helping me stay organized, helping me sell tickets, and helping my community engage with each other. Their support team is also best in class.
I still struggle a bit with the reporting and the allocation of tickets / registrations.
The company is becoming much more adaptable and taking on client feedback to improve the site functionality. Customer service has also improved with good communication to help support us.
Their customer service is second to none - the email retargeting alone quadrupled conversions.
The best thing about this platform is that it's user friendly, enabling you to create a beautiful event in minutes. Managing the event is even easier with the Bizzabo.
There are no CRM functions. The real downside to this is the marketing emails element- you can send emails and upload lists but you cannot export or see who is opening/clicking or unsubscribing.
I appreciate their responsiveness and passion for doing good work. Feels like we are all on the same team.
This tool is easy to use, but sometimes it is difficult to understand to operate it (I got a few complaints from my event participants) so it needs an update.
Prioritize real-user-identified key features according to your needs to find your best fit.
EMS
Bizzabo
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