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MightyCall is a flexible & scalable cloud-based call center solution designed specifically for small & mid-sized businesses.
Designed for small to midsize businesses in insurance, real estate, healthcare, and other industries with phone services using call blocking, call recording, and more
I liked the control and customization of the call flows and the greetings. It's a must that there is an app (although below I have made improvement suggestions).
It's cheaper than what we had. On the downside, we kept getting a missed call notification every single time someone got to our phone tree and hung up.
Overall it has been good and when I have had issues customer service has been very helpful.
For the prime price that we were paying the support was terrible not to mention the service. We ended up just using this service through the computer for phone calls.
I like the portability and ease of administration. I am not locked into my office, and with their features it is comforting to know that the phone call is recorded allowing a higher level of CRM.
I called but the line did not ring. The next day i was charged.
It made it super easy to find a toll free vanity number. The cost was better than other providers and their plans are for an unlimited amount of minutes.
Poor call quality, poor customer service, missing critical features.
The customer support is fantastic and I know who I talk to everytime, as I have spoken to them before. I feel like I get exclusive customer service and special preference.
The only thing worse than their UI is their customer service--be prepared to talk with someone with a heavy accent who is unwilling to deviate from their script.
I have used Callture for several years now with great experience and user friendly service. I would recommend them to anyone who needs this type of service.
Callture's user interface is clunky and difficult to use. Once you select a number, it's not available until after their billing processes run, usually overnight.
One of the best service for my business. Super low prices with high quality service.
I can look up the number that called, and if needed, I have access to a audio recording of every call, in case I need to check on missed information or review a conversation.
One of the best service for my business. Super low prices with high quality service.
I find that emojis do not translate well via text.
MightyCall
Top FeaturesCallture
Callture
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