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MightyCall vs AVOXI: Which is a better fit?

Updated on December 29th, 2024
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Summary
Key features rated by users
Features selected based on 4,065 reviews from Call Center users.
% Fit
Missing features
Not enough reviews
Feature ratings
Call Center Management
1.0
Chat/Messaging
NA
Call Logging
5.0
Call Tracking
NA
Call Recording
5.0
% Fit
Missing features
Not enough reviews
Feature ratings
Call Center Management
5.0
Chat/Messaging
NA
Call Logging
4.8
Call Tracking
5.0
Call Recording
4.7
User satisfaction
3.8
User reviews96
Ease of use
3.8
Functionality
3.7
Value for money
4.0
Customer support
3.8
4.8
User reviews58
Ease of use
4.7
Functionality
4.7
Value for money
4.6
Customer support
4.8
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Not provided by vendor
Free version
Free trial
Best for

MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses.

1. Hospitality and Travel 2. Software and Technology 3. Retail and eCommerce 4. Healthcare and Pharmaceutical 5. Logistics and Distribution 6. Business Process Outsourcing (BPO)

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
135394
5 screenshots
178939
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Tracking
207
Important
Alerts/Escalation
388
Important

MightyCall

Top Features
31/41
  • Blended Call Center
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Chat/Messaging
  • Dashboard
  • Manual Dialer
  • Multi-Channel Communication
  • Progressive Dialer
  • Voice Recognition
  • Activity Tracking
  • Alerts/Escalation
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Callback Scheduling
  • Call Center Management
  • Caller ID
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Computer Telephony Integration
  • Contact Management
  • CRM
  • Inbound Call Center
  • Interaction Tracking
  • IVR
  • Monitoring
  • Outbound Call Center
  • Performance Management
  • Predictive Dialer
  • Queue Management
  • Reporting/Analytics
  • Surveys & Feedback
  • Third-Party Integrations
  • Voice Mail
See All features
Hide Call Center Software Features -

AVOXI

27/41
Show Call Center Software Features +
MightyCall
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
AVOXI
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
MightyCall
  • By CallCurrent
  • Located in United States
  • Founded in 2012
AVOXI
  • By AVOXI
  • Located in United States
  • Founded in 2001
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