# Compare Datadog vs Lucky Orange 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Datadog and Lucky Orange based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135453-150695/Datadog-Cloud-Monitoring-vs-Lucky-Orange --- # Datadog vs Lucky Orange Features and Cost Comparison Last updated July 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DatadogLucky Orange2/4 selected [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.6 (361)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.7 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) [## Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.6 (361)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting Price $15.00/month Value-for-Money 4.1 Functionality 4.5 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [361 reviews](#user-reviews) Positive 348 Neutral 10 Negative 3 [## Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.7 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price $39.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [262 reviews](#user-reviews) Positive 249 Neutral 10 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 3,017 reviews from website monitoring software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 75%Fit Not enough reviews Feature ratings Alerts/Notifications 4.7 Real-Time Notifications 4.6 Real-Time Monitoring 4.6 For Websites 4.1 Email Alerts \-- 83%Fit High performer Feature ratings Alerts/Notifications 4.6 Real-Time Notifications 4.8 Real-Time Monitoring 4.7 For Websites 4.8 Email Alerts 4.3 User satisfaction User satisfaction 4.6 User reviews[361](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Ease of use 4.3 Functionality 4.5 Value for money 4.1 Customer support 4.3 User satisfaction 4.7 User reviews[262](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $15Other, Per Month - Free version - Free trial Price starts from $39Flat Rate, Per Month - Free version - Free trial Best for Best for Datadog is a unified observability and security platform that provides IT, DevOps, and security teams with real-time monitoring, application performance insights, log management, and threat detection. Best for Marketers, UX professionals and business owners at eCommerce and B2B companies and digital agencies rely on Lucky Orange to help find new ways to improve their website conversion rates. ## User reviews Pros & cons RV Rakhi V. QA Lead > "The log management ..APM to infrastructure monitoring , they all make it a well-rounded solution for teams that need full-stack observability..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7134188) OL Omri L. Senior devops engineer > "some areas are too vague, no reply on issues like metric rate changes by time window, custom metrics insights, APM changes, pricing structure." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064686) TW Tobias W. IT Admin > "The wide range of services and excellent customer care from customer succes. If you compare it to other competitors, Datadog offers a better..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064651) YK Yury K. CTO > "The biggest drawback is the relatively slow pace at which issues are addressed, along with the incomplete and sometimes inconsistent..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064958) RV Rakhi V. QA Lead > "comprehensive monitoring platform that delivers strong visibility across complex infrastructures." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7134188) PG Prateek G. Senior Software Engineer - DBRE > "To an engineer who doesn't have admin privileges to the Database, these recommendations might sound confusing and they would create tickets..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769) Brennan G. System Admin I > "It offers deep insights, great integrations, and real-time alerting, though it can be a bit complex and pricey at scale" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6861702) AG Amol G. Team Lead > "Cost, i think most of the customer might feel the same, for some organisation this becomes an burning issue. As when organisations try to cut..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064664) PL Philip L. Analyst > "Teams appreciate its customizable dashboards, live container views, and automated alerting, which provide full-stack visibility and support..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771) PG Prateek G. Senior Software Engineer - DBRE > "The recent AI recommendations are sometimes not very useful. When a query is slow obviously the first recommendation would be to add indexes." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769) VN Vivien N. Software Engineer > "Offer powerful dashboards and visualizations that allow detailed reporting." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7149951) JS Jad S. SRE > "What first comes to mind is cost, you have to actually need the feature to get approval for the cost associated with its price." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661) VR Verified Reviewer Admin > "Datadog is very effective for monitoring systems, applications, and performance in real time." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7147547) BC Bradley C. Platform Engineer > "Navigating is difficult, it relies on you memorizing icon means what, or what dropdown a service falls under." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626158) MWK Md Wasim K. Software Developer > "The ability to correlate logs, traces, and metrics in one place helps speed up root cause analysis. While there’s a bit of a learning curve..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627079) GG Guntas G. Software Developer > "UI can be a bit cluttered when lot of metric to follow, and pricing model feel complex at first look." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6838480) TS Thomas S. Co-Founder > "It provides an easy way for a team to analyze most logs, performance, metrics on the same platform as it connects with multiple services" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6713898) WM Will M. COO > "White label branding and frequent automatic monitoring is quite expensive and not included on the free plan." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6798300) KL Kayden L. IT Manager > "log management and RUM, it is most helpful for us to investigate problem, also it sends us an alert when log reaches an serval errors" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064809) PL Philip L. Analyst > "Daily digests frequently report dozens of triggered alerts—many of which are repetitive or low-priority." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771) PD Peter D. Site Reliability Engineer > "Through APM, tracing, infrastucture metrics and log explorer, I’m able to triage my incidents effectively." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626191) VS Vaibhav S. Monitoring DevOps Engineer > "Billing & Usage although transparent, can sometimes be difficult to understand." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065362) WL Whitney L. Business Owner > "It also allows you to integrate from their mobile app on App Store so you don’t have to always get a laptop out to fix any issues occurring." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6715698) EP Estella P. Sr system engineer > "Can get a bit messy if you dont implement teams well in the beginning" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7011012) AG Amol G. Team Lead > "Documentation clear, support is highly knowledgeable, public cloud supports is unbeatable, they do prove why they are on costlier end..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064664) AF Angel F. IT Manager > "The cost can be a bit high for smaller businesses and the learning curve for some features is steep." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6579606) PG Prateek G. Senior Software Engineer - DBRE > "I work in Data Reliability and so far the best thing about Datadog has been its APM feature and the Postgres integration." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769) AR Anurag R. Software Engineer > "I'm nitpicking, but the IaaS code needed to write monitors isn't intuitive." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626358) JS Jad S. SRE > "I like the customizability coupled with the ability to have a centralized place for most of our monitoring needs." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661) MWK Md Wasim K. Software Developer > "The pricing becomes expensive as usage scales, especially for log ingestion." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627079) WYL Wai Yip L. SRE > "It has helped streamline on-call workflows and reduced mean time to resolution across multiple services." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065093) SS Sneha S. QA Engineer > "Search Explorer for logs filtering is not very efficient." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626267) VN Vivien N. Software Engineer > "Integrate with wide variety of tools which makes it super flexible for monitoring." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7149951) OT Orlando T. DevOps Engineer > "The UI can be a bit sluggish/slow at times." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626417) VR Verified Reviewer App Developer > "My overall experience with Datadog was very positive—powerful, reliable monitoring with great visibility, though pricing can scale quickly." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7099533) YB Yves B. Principal SRE > "They tend to be extremely dismissive, often trying to close the ticket as quickly as they can without offering any help." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626392) TG Tushar G. Software developer > "It has been great experience using datadog as it provide all the features and tools needed for observability and monitoring in one platform." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7069881) Juan B. CEO > "There are times when I have experienced difficulties with initial setup and integration with certain services. Although they offer extensive..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4942833) KL Kye L. SRE > "The wide array of features that Datadog offers, allowing for a truly comprehensive observability suite." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064724) RM Ritesh M. Senior Java Developer > "problems with multiline log ingestion" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626522) TZ Terence Z. Technical Support Specialist > "Overall, datadog is a good tool that I use within our organization's tool stack to look at logs to identify issues and troubleshoot for our..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6639173) VR Verified Reviewer IT Manager > "Datadog is pretty expensive so I guess the price." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6882533) AH Amit H. Technology Support Engineer. > "It is a one-shot tool that provides a complete solution to all your requirements with the best customization capability." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626263) MP Michal P. Software Engineer > "The UI is a little hard to get used to, so the learning curve is pretty high." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6729731) BG Bharat G. VP Enginnering > "Earlier we were using a set of different tools for monitoring and logs but it helped us consolidate them giving us over 80% in cost s saving..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626241) BP Belen P. Administrative > "I wish the initial setup was more user-friendly, and the pricing can be a bit high." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6545611) TZ Terence Z. Technical Support Specialist > "The dashboard in datadog is very customizable, allowing me to view metrics and logs to my preference." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6639173) RM Reza M. Software Developer > "You cannot filter the menu on the left." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6632920) PL Philip L. Analyst > "Teams have highlighted the benefits of migrating logs from Splunk to Datadog, which has improved user experience and reduced operational..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771) SH Sam H. DevOps Engineer > "It is very complicated at times and we end up not using things very efficiently." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626150) LV Lakshmi V. Software Engineer > "Also the Datadog monitors for monitoring CPU and memory usage have been a real game changer in resolving memory leaks." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6628213) CA Cojoe A. Founder > "I find it a bit too pricey." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6678711) SG Sonal G. Devops Engineer > "Easy to use with all the observability features at one place including logs,trace,metrics and now the new AI features." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7067794) Bishal D. Backend Developer > "It can get a tad pricey when you scale up. Plus, the learning curve can be a bit steep for beginners. And, the free tier isn't as generous as..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___5038169) GJ Giovanny J. Director, Enterprise Infrastructure Architect > "Datadog has become our single source of truth for observability across infrastructure, applications, and user experience." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065100) Srinivas N. Vice President > "There was not clear visibility into the root cause of an issue when it happens and that caused finger pointing between teams. While there were..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4362091) PG Prateek G. Senior Software Engineer - DBRE > "Time to respond to a database incident has really improved and we have more visibility into the systems" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769) VR Verified Reviewer Problem Setter > "It can be complex for someone who is new to monitoring systems and integration is quite difficult with other tools" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6018829) WL Whitney L. Business Owner > "I like the alerts it gives and areas it categorizes to narrow down any mishaps with webstore and server." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6715698) SR Shagun R. Cloud Engineer > "Limited Customization Options: While Datadog provides a lot of pre-built dashboards and visualizations, it does not support extensive..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4364832) AS Adewale S. HIO > "Overall, datadog has been a high level security structure for our entire system." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7092559) YB Yves B. Principal SRE > "Just be aware that support is lacking." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626392) EP Eduardo P. Security Manager > "The strong correlation features allow us to have deep visibility into our IT environment and take actions to address issues." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6775199) VR Verified Reviewer Operation & Maintenance Engineer > "probably the integration with log management with DD trace with APM, as we have some difficulties link the log injested with trace ID etc but..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4377792) YK Yury K. CTO > "Its UX stands out and helps streamline daily monitoring tasks." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064958) AA Ayoub A. IT Manager > "The documentation is too broad, adding to the complexity as a user." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6105916) AG AKKY G. Software engineer > "DBM really help us in indentifying the slow queries and co-relating it to the service call." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626530) RC Ryan C. CTO > "We had an accidental infinite loop in our software and a logging statement in that loop. Because of that simple bug, we got charged 10x our..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4376288) VV Vinay V. SDE > "Dashboard and session logs all at one place is good thing to have, also the services listed and getting data around it is also good." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627387) AM Aron M. VP of Engineering > "I did so again this morning! But I've lost hope that I'll ever land on a do not call list because I'm convinced they don't have one." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6153540) JS Jad S. SRE > "Customer support is pretty good, documentation sometimes is lacking or old and good customer support compensate for that." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661) CM Cara M. Sr. Cloud Engineer > "If there's one drawback, it's the cost, which can become expensive for monitoring high-throughput systems or systems with a lot of hosts." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4357222) RM Robert M. SRE Manager > "After bringing Datadog to two companies it has proved essential to bringing observability to all." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064656) Shayla B. Human Resources Specialist > "Our experiences with Datadog support have been continuously negative; the company goes out of its way to avoid direct communication and offers..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4852257) PG Prateek G. Senior Software Engineer - DBRE > "I have been able to track issues before they could happen and it had been really useful during incidents" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769) RP Richard P. Senior DevOps Architect > "The lowest is every 5 minutes but if a site is down, 5 minutes is too long to wait to see if it is down." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4353402) PL Philip L. Analyst > "One of the most appreciated aspects of Datadog is its ability to unify application observability." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771) AQ Andy Q. Software Developer > "It can be difficult making sure the data is being aggregated correctly in the "DD-esque" way" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4354073) VS Vaibhav S. Monitoring DevOps Engineer > "The ease of use and friendly UI, tagging and integrations all add to reason of having it as your preferred tool." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065362) NT Nat T. Sr Software Engineer > "Some of the search is unintuitive, for example, it's sometimes hard to search traces." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4353364) [View Reviews](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) DG Durva G. Product Designer > "The ability to filter sessions by traffic source was especially useful; we could isolate specific campaigns and..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7167157) ST Sherree T. Ecommerce and marketing manager > "The biggest challenge has been tracking interactions with some of our navigation menus and overlays." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7168257) ST Sherree T. Ecommerce and marketing manager > "Being able to see exactly where visitors are engaging, hesitating, or dropping off has helped us make better decisions..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7168257) DG Durva G. Product Designer > "The learning curve is steeper than the UI suggests." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7167157) ST Sherree T. Ecommerce and marketing manager > "The platform is intuitive, easy to navigate, and provides actionable data that would be difficult to gather through..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7168257) CH Callum H. CEO > "You get a lot of notifications off the bat, I have since turned most of them off but daily reports seems a little too..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6795813) OK Onur K. Owner > "The ability to see real-time user behavior has helped me identify pain points and optimize my site for better..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6586732) SK Samuel K. CPO > "The interface can feel a bit overwhelming or confusing at first, especially for new users who are just getting started." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6794605) PD Patrick D. Marketing > "I like learning the behavior of my audience and using that to inform how we design our website and user experience." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7038995) GR Gianni R. IT Manager > "There are minor bugs in the sessions playback." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6542900) PD Patrick D. Marketing > "I love how lucky orange allows us to track visitor behavior to the website." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7038995) TA Tiago A. CEO > "Sometimes is to slow and don’t work well on phone" [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6424014) RP RON P. Co-Owenr > "Over the years that I have been using Lucky Orange, I have seen an expansion of services provided by them and this..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6702142) AW Aaron W. CMO > "A notable hiccup is the occasional failure of screen recordings to display, which can interrupt the flow of user..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6142671) OK Onur K. Owner > "It’s a powerful tool that has provided me with actionable insights to improve my website’s user experience and..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6586732) QV Quynh V. Senior Marketing Specialist > "It doesn't accurately track how far people make it through your funnel...and the data retention that Lucky Orange has..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6149973) CH Callum H. CEO > "Having enough features to be usable on the free version to give you a good idea on what you may be paying for with the..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6795813) AL Adriana L. Director of Strategy > "It is very difficult to track navigation bars and dropdown menus accurately." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6322781) DG Durva G. Product Designer > "Lucky Orange is genuinely powerful for understanding why users aren't converting." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7167157) KS Kari S. Digital Marketing Manager > "I've had several instances where something failed and a recording couldn't be captured." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6049565) CH Callum H. CEO > "Very positive, I think there are a lot of valuable features this app offers compared to other view tracking apps and..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6795813) JA Joshua A. Administrator, Web Technology / IT Support > "Sometimes even when I have the city, state, phone number and email address of a customer, I still cannot locate their..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4378802) PP Paul P. Founder > "Good for insight into customer behaviour and has helped us a few times when there were issues on our site we were..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6607264) JB Julie B. Owner > "Not all visitor traffic is showing for one of my websites." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6207114) BL Brandon L. Sales Manager > "Lucky Orange has enabled us to completely understand how people actually interact with our tools and websites." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6825359) LG LeeAnn G. Owner > "I honestly have trouble trying to figure out how to get more info. besides the heat maps." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6178397) AW Agnieszka W. President > "I mainly use customers' purchase behavior and heat maps, which allows to improve and make the website more shopper..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6331417) IH Ian H. Marketeer > "Sometimes it takes a while to load up a session." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6324034) RP RON P. Co-Owenr > "Lucky Orange gives me the chance to see live, what people are doing on my website. " [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6702142) JA Joshua A. Administrator, Web Technology / IT Support > "This is especially frustrating when I finally find the session and some or all of that information is in the session..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4378802) LCD Lutins Coquins D. Accountant > "Great app for sellers se can see in real time buyers on shopify" [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6647627) IH Ian H. Marketeer > "Can be frustrating when you're checking a few sessions one after the other." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6324034) JD James D. Owner > "Happy that we can track customer behaviour to better enhance our store." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6543213) JA Joshua A. Administrator, Web Technology / IT Support > "The biggest challenges we have had is that sometimes the session recordings do not exactly match what the customer..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4378802) SE Sitav E. Marketing Associate > "Easy to use, easy to understand, unlike Google Analytics which is near impossible to understand, L.O. give me more..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6496633) LR Luke R. SEO Manager > "The heatmaps can sometimes struggle with certain website pages when taking a screenshot." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4746436) Alex D. Co-Owner > "Easy to install and maintain." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7102410) MB Matt B. Owner > "It is very difficult to set up funnels that work and you can’t make cross-platform funnels at all." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3676398) SK Samuel K. CPO > "It's an excellent tool for anyone who is data-driven but not a full-time analytics professional." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6794605) SO Stephen O. Owner > "The videos sometimes don't load well for me or I have to keep clicking the play button." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4318784) Alex D. Co-Owner > "Good overall features for the price." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7102410) LR Luke R. SEO Manager > "Additionally, we have had issues with logging int multiple times during the same session." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4746436) MM Melissa M. Founder and CEO > "My mentor SABIR loves Lucky Orange, so I think it deserves more stars, I just don't know if I am getting the value for..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6692900) FS Francois S. Head of Technology > "The ability to track based on IP does not seem to be available anymore?" [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4865687) KO Karen O. Marketing Coordinator > "The heatmaps are awesome because they show exactly where users are most engaged across desktop, tablet and mobile..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6349092) JO Josh O. Creative Director > "Admittedly, I could probably do a better job of learning the ins and outs, but something about the interface makes it..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4746837) PP Paul P. Founder > "Very useful in providing insights into customer behaviour." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6607264) RC Ripon C. IT Executive > "Lucky Orange is a complex service, so it can be difficult for some users to understand and use." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4804750) MF Madeline F. Business Development > "Very impressed with the depth of data and analytics offered by LuckyOrange, especially the specific information on who..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___5093768) AT Aleks T. CRO Team Lead > "I am tied to just one question per survey and can't really rely on it." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3720597) SK Samuel K. CPO > "Lucky Orange provides a tremendous amount of value, especially considering how easy it is to set up without complex..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6794605) RC Ripon C. IT Executive > "Lucky Orange is a paid service, so it can be expensive for some businesses." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4804750) KH Keri H. CEO > "I like that I can replay customer sessions." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6842881) SF Sidney F. Ecommerce Operations > "Sometimes Lucky Orange seems to lag and run slow." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4467775) KD Kirsty D. Performance Marketing Assistant > "I really like how specific you can go with the funnel building." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6795175) PB Peter B. Co-Founder > "Their UI was outdated, but now they changed it." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4304992) MM Melissa M. Founder and CEO > "We are a very small boutique brand and every dollar matters." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6692900) FL Fran L. CTO > "Not fully compatible with all kind of browsers, for some specific versions the tracking don't work as well as usual." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3589488) VR Vicki R. Ecommerce Manager > "The support is good, when it wasn't working properly the team kept working at it until they had it sorted. " [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6850431) Aqeel K. Marketing Manager > "They recently launched a new version which I didn't like and I am still using the old one." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3813345) JA Joshua A. Administrator, Web Technology / IT Support > "The live chat allows us to answer questions in real time for customers and allows them to complete their order without..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4378802) GR Georg R. Owner > "It just adds to all thee monthly costs" [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3645244) VR Verified Reviewer Director of Marketing > "Lucky Orange has allowed us to better manage content throughout our website since we know where people click and where..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4881085) PL Patrick L. Owner > "It is hard to share the sessions with people outside of the software." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3557350) FL Fabian L. Ecommerce manager > "I like the heatmaps and element click options, see how people interact on the site" [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6039117) MA Michael A. Web Admin > "I can immediately tell where our customers get stuck on our website." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3511230) AA Antonela A. E-commerce and logistics coordinator > "I can tell is a very good tool but their team make it even easier to understand." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7030375) VR Verified Reviewer Growth Marketing Manager > "recording limitations were kind of a bummer" [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3605619) WJ William J. Founder > "Using it has really helped us understand where our customers come from and how they interact with our site." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6354480) JR Jessica R. CEO > "I wish i could've enjoyed the free trial a little bit more to experience the features before converting to paid plan,..." [See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___2891069) [View Reviews](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) ## User interface [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) 4.57 (361) 4.70 (262) ### Features Datadog Top features 34/46 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Application Management - Availability Testing - Chat/Messaging - Collaboration Tools - Compliance Management - Configurable Alerts - Customizable Reports - Data Visualization - Drag & Drop - Email Alerts - Event Logs - For Websites - FTP Monitoring - Generative AI - Incident Management - Issue Management - Issue Tracking - Mail Server Monitoring - Mobile Alerts - Multi-Location Monitoring - Multiple User Accounts - Performance Management - Performance Metrics - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Remote Monitoring & Management - Risk Alerts - Scheduled Testing - Server Monitoring - Single Sign On - SSL Monitoring - Third-Party Integrations - Transaction Monitoring - Trend Analysis - Uptime Reporting - User Management - Visitor Tracking - Website Analytics - Widgets [See all features](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#features) Lucky Orange 24/46 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Application Management - Availability Testing - Chat/Messaging - Collaboration Tools - Compliance Management - Configurable Alerts - Customizable Reports - Data Visualization - Drag & Drop - Email Alerts - Event Logs - For Websites - FTP Monitoring - Generative AI - Incident Management - Issue Management - Issue Tracking - Mail Server Monitoring - Mobile Alerts - Multi-Location Monitoring - Multiple User Accounts - Performance Management - Performance Metrics - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Remote Monitoring & Management - Risk Alerts - Scheduled Testing - Server Monitoring - Single Sign On - SSL Monitoring - Third-Party Integrations - Transaction Monitoring - Trend Analysis - Uptime Reporting - User Management - Visitor Tracking - Website Analytics - Widgets [See all features](https://www.capterra.com/p/150695/Lucky-Orange/#features) ### Recognition Datadog is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Lucky Orange ### Deployment & support Datadog Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Lucky Orange Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Datadog - By Datadog - Located in United States - Founded in 2010 Lucky Orange - By Lucky Orange - Located in United States - Founded in 2012 ## Popular Comparisons [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.57 (361)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) vs [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[4.59 (262)](https://www.capterra.com/p/94317/Splunk/reviews/) $15/month Price Contact vendor for pricing 4.5 Features 4.5 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/94317-135453/Splunk-vs-Datadog-Cloud-Monitoring) [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) vs [Hotjar](https://www.capterra.com/p/163516/Hotjar/)[4.63 (543)](https://www.capterra.com/p/163516/Hotjar/reviews/) $39/month Price $39/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/150695-163516/Lucky-Orange-vs-Hotjar) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.57 (361)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) vs [Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/)[4.52 (94)](https://www.capterra.com/p/204333/Amazon-CloudWatch/reviews/) $15/month Price Contact vendor for pricing 4.5 Features 4.5 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135453-204333/Datadog-Cloud-Monitoring-vs-Amazon-CloudWatch) [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) vs [Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/)[4.80 (56)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/) $39/month Price $0 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/150695-236349/Lucky-Orange-vs-Microsoft-Clarity) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.57 (361)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) vs [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (353)](https://www.capterra.com/p/168192/Site24x7/reviews/) $15/month Price $10/month 4.5 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/135453-168192/Datadog-Cloud-Monitoring-vs-Site24x7) [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) vs [Mouseflow](https://www.capterra.com/p/163517/Mouseflow/)[4.67 (122)](https://www.capterra.com/p/163517/Mouseflow/reviews/) $39/month Price $31/year 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/150695-163517/Lucky-Orange-vs-Mouseflow) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.57 (361)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) vs [Elastic Stack](https://www.capterra.com/p/149304/Elasticsearch/)[4.61 (70)](https://www.capterra.com/p/149304/Elasticsearch/reviews/) $15/month Price $16/month 4.5 Features 4.6 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/135453-149304/Datadog-Cloud-Monitoring-vs-Elasticsearch) [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) vs [Smartlook](https://www.capterra.com/p/164713/Smartlook/)[4.68 (136)](https://www.capterra.com/p/164713/Smartlook/reviews/) $39/month Price $55/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/150695-164713/Lucky-Orange-vs-Smartlook) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.57 (361)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) vs [LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/)[4.60 (119)](https://www.capterra.com/p/113371/LogicMonitor/reviews/) $15/month Price $3/month 4.5 Features 4.5 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/113371-135453/LogicMonitor-vs-Datadog-Cloud-Monitoring) [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) vs [Crazy Egg](https://www.capterra.com/p/163520/Crazy-Egg/)[4.43 (86)](https://www.capterra.com/p/163520/Crazy-Egg/reviews/) $39/month Price $24/month 4.6 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/150695-163520/Lucky-Orange-vs-Crazy-Egg) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.57 (361)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) vs [groundcover](https://www.capterra.com/p/10016401/groundcover/)[4.72 (32)](https://www.capterra.com/p/10016401/groundcover/reviews/) $15/month Price $30/month 4.5 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135453-10016401/Datadog-Cloud-Monitoring-vs-groundcover) [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) vs [Matomo](https://www.capterra.com/p/182627/Matomo-Analytics/)[4.69 (62)](https://www.capterra.com/p/182627/Matomo-Analytics/reviews/) $39/month Price $9/month 4.6 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/150695-182627/Lucky-Orange-vs-Matomo-Analytics)