# Compare Datadog vs Site24x7 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Site24x7 and Datadog based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135453-168192/Datadog-Cloud-Monitoring-vs-Site24x7

---

# Site24x7 vs Datadog Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Site24x7Datadog2/4 selected

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.6 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

[## Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [347 reviews](#user-reviews)

Positive

336

Neutral

8

Negative

3

[## Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.6 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.1

Functionality

4.5

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [360 reviews](#user-reviews)

Positive

347

Neutral

10

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 2,740 reviews from server monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

100%Fit

High performer

Feature ratings

Alerts/Notifications

4.6

Server Monitoring

4.7

Real-Time Monitoring

4.8

Real-Time Notifications

4.7

Alerts/Escalation

4.8

89%Fit

Feature ratings

Alerts/Notifications

4.7

Server Monitoring

4.6

Real-Time Monitoring

4.6

Real-Time Notifications

4.6

Alerts/Escalation

4.5

User satisfaction

User satisfaction

4.7

User reviews[347](https://www.capterra.com/p/168192/Site24x7/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.5

Customer support

4.5

User satisfaction

4.6

User reviews[360](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

Ease of use

4.3

Functionality

4.5

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

$10Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$15Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager.

Best for

Datadog is a unified observability and security platform that provides IT, DevOps, and security teams with real-time monitoring, application performance insights, log management, and threat detection.

## User reviews

Pros & cons

AJ

Akshay J.

CTO

> "Site24x7 for its comprehensive, all-in-one monitoring capabilities, which offer deep visibility into servers, networks,..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7118406)

VR

Verified Reviewer

Asst. Manager

> "some of the parameters give alert and notifi9cation very late like windows update. when server is in reboot state , and when..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7046455)

CSL

Carlos Salvador L.

Dev PBX VoIP

> "It is a very useful tool that can not only be integrated into the Zoho environment but also into your website and servers, and..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7068564)

Alex S.

CEO

> "Setting up complex synthetic scripts for mobile app monitoring can be time-consuming and requires a bit of a learning curve to..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7142257)

RD

Ryan D.

Service Delivery Manager

> "The visibility it provides into network performance, availability, and issues is clear and actionable, allowing us to identify..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

RD

Ryan D.

Service Delivery Manager

> "The only thing issue we've had is no dynamic interface alerting rules to add monitors but not alerting on access ports."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

RK

Rishabh K.

Busier development associate

> "It solves visibility gaps across serves,appsand network,enabling us to detect issues early and reduce downtime"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7050613)

SG

Shivani G.

Technical Specialist - cloud

> "in site 24x7 least like part is managing licensing and there are also hidden feartures also in cloudspend need more granular..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778667)

Sachin Y.

Network Security Engineer

> "My overall experience is highly positive because of its advanced features which provides a good support in monitoring all the..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7073915)

VS

Vishal S.

SRE

> "Some advanced configuration settings feel hidden or less intuitive, and occasional UI lag has been experienced when handling..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193)

RD

Ryan D.

Service Delivery Manager

> "We're able to offer robust monitoring services to our customers at a more affordable cost to them and were able to get..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

AE

Abdelrahman E.

Cloud Operations Engineer

> "Also, the alerts via SMS and phone call are limited unless you buy extra credits, which can be inconvenient during..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6858049)

VR

Verified Reviewer

Senior Infrastructure Engineer

> "Site24x7 immediately filled the void we had - having a third party monitor public services to make sure our platform was..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099146)

RT

Rahul T.

DGM

> "User account Management is not very effective to manage and mapping of users in different customer account"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6819647)

VS

Vishal S.

SRE

> "The dashboards are clean and customizable, and the alerting system is highly configurable with multi-channel support (email,..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193)

Gabriel F.

Database Administrator

> "The main drawback has been occasional instability with some plugins."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080)

BO

Bruno O.

Support Director

> "What I like most is that it didn’t take long to get running, and once the alerts were configured it’s been pretty reliable...."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7107728)

Santos S.

Senior Manager

> "The interface can feel a bit overwhelming, especially for new users."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7123105)

Austin E.

CTO

> "No real issues and much better functionality that our old simple monitoring service for local servers and external sites."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7096730)

AM

Amro M.

Proactive Support

> "The admin GUI could be a bit tricky, with multiple "Admin" tabs at each customer level."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6538079)

Muhammad U.

Program Manager - Cloud and Infrastructure

> "I’ve been using Site24x7 to manage a hybrid environment for a while now, and it’s become our go-to for infrastructure..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7072960)

AK

Andrew K.

VP Operations

> "Some of the account management features are confusing, especially if purchased through Zoho One."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749)

Peter A.

IT Asset,Configuration Manager, Service Catalog and Knowledge Manager

> "I love the proactive monitoring capability of Site24x7. Because it uses multiply sites or datacentres in it services , you are..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6584385)

JJ

Joseph J.

President

> "It can be a bit complicated to configure properly and some of the default alert settings are too low."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6538041)

Gabriel F.

Database Administrator

> "It provides good visibility into availability and performance and helps identify issues quickly."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080)

RmV

Rémi V.

System Administrator

> "the Linux application monitoring system which only works with processes and not services"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6407786)

SG

Shivani G.

Technical Specialist - cloud

> "In site 24x7 i like the scheduled reports, custom metrics and notifications, plugins, automation and multiple account in 1..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778667)

AK

Andrew K.

VP Operations

> "Hard to know where to go for user management, billing, etc."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749)

DP

Dimitris P.

Cloud Solutions Architect

> "Site24x7 is a very comprehensive monitoring tool that can accommodate all our needs without the need to have different tools..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6882082)

Harsh S.

System Engineer

> "Missing functionalities that exist in other monitoring tools create a noticeable gap."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6344515)

VR

Verified Reviewer

Asst. Manager

> "Site24x7 have big range of custom plugins which do the job very well."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7046455)

IB

Ivan B.

IT Admin

> "The price to upgrade plan can be costly."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6832751)

JK

Jitae K.

Sr.Devops Engineer

> "Easy UI / Easy Monitor Setup for admin and also Site24x7 provides intuitive monitors / graph for real time monitoring."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6874547)

SS

Sailesh S.

Senior Network System Administrator and DevOps Engineer

> "Frequent Mail spams the user and it should be fixed."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6590571)

JR

Jonny R.

Marketing Director

> "The alerts are quick, and the insights have helped us prevent downtime and stay ahead of issues. While there’s a learning..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6490049)

Peter A.

IT Asset,Configuration Manager, Service Catalog and Knowledge Manager

> "I just do not like the plenty alerts sent when degradation starts"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6584385)

UM

Uday M.

Sr IT Admin

> "Site24x7 offers broad monitoring across servers, websites, and cloud apps."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7009198)

AR

Abdul R.

Cloud engineer

> "sometimes getting slower than usual and alerts not receiving"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6373935)

VR

Verified Reviewer

Senior Software Engineer

> "The report of when events have fired is quite useful to see the availability over time."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7111019)

MC

Miranda C.

IT Director

> "I always have to message support to figure out how to change any settings."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6677237)

Gabriel F.

Database Administrator

> "It offers a solid set of features and helps support daily operations."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080)

DM

David M.

IT Manager

> "Pricing is not very clear, also the sales process a bit complicated."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6464421)

JS

Jeremy S.

IT Support Engineer

> "Easy to configure agents, clean useful dashboard, default monitors are just about all that most people need. "

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7073493)

VP

Viren P.

IT Manager

> "Cumbersome setup process, sometimes not easily understandable"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6616208)

Harsh S.

System Engineer

> "The consolidated dashboard simplifies oversight, while website and network monitoring capabilities ensure early issue..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6344515)

MC

Miranda C.

IT Director

> "Very difficult to configure anything other than what is native to it."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6677237)

RF

Raul F.

CIO

> "My experience with the product is tremendous, and it helps us identify problems and resolve situations preemptively."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6835600)

RPS

Raj Prakash S.

IT Manager

> "timely Support and some time technical issues."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6693468)

Muhammad U.

Program Manager - Cloud and Infrastructure

> "The "single pane of glass" visibility is the biggest winner for me."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7072960)

Abhishek S.

Infrastructure Lead

> "Lacks multiple configuration profiles for monitors2."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4971179)

CU

Chidiebere U.

Network Engineer

> "It gave me the alerting features I needed and its weekly performance summary solved one of my major reporting problems"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6618130)

KG

Kallol G.

System Support - IMS

> "The additional basic monitor add-on price is too much high."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4893847)

PC

Paul C.

Programmer

> "I love to overall NOC view where I can see the status of all the servers at a glance, plus the automations save me a..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6696421)

JM

Joshua M.

Network/Systems Support Technician

> "The site can be a little noisy due to so many options being available."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4810511)

UM

Uday M.

Sr IT Admin

> "The dashboards are simple, alerts are accurate, reports are clear, and setup is quick."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7009198)

PS

Prashantha S.

Cloud deployment specialist

> "Salesforce plugin is not there, too many alerts"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898744)

AW

Aidan W.

Chief Customer Officer

> "Alerting is clean and easy to set up with SMS for critical issues"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7055696)

RB

Rob B.

Lead Support engineer

> "Sometimes it is difficult to determine where the licenses are being used for each monitor, the numbers don't always add up, a..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4290919)

AF

Andrew F.

Infrastructure engineer

> "The monitoring of our websites has been spot on when detecting issues."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6851908)

SK

Suman K.

Software engineer

> "More false positive alerts are observed."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4855475)

TB

Tamer B.

ProdOps

> "It is cheap, has a lot of option for monitoring, and their probes are worldwide."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6811904)

AJ

Aaron J.

Network and Security Manager

> "UI is a little crowded but not so much that it was confusing."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___5071374)

TS

Tarique S.

AVP - Cloud and DevOps

> "It’s reliable, cost-effective, and the automation works perfectly."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7144135)

GK

Gokulapandi K.

Devops Specialist

> "I reached customer support recently, Customer support is slow."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6134748)

AK

Andrew K.

VP Operations

> "There are products out there with more bells and whistles, but this gets the job done in a simple but effective way."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749)

LR

Lokesh R.

Staff

> "Lack promotion and marketing. "

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898719)

RD

Ryan D.

Service Delivery Manager

> "Site24x7 has been a game changer for our operations."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917)

Stuart R.

Product Owner - Carrier Ops

> "When you have a lot of sites or services to be monitored, the main screen can get a little busy / crowded."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4231834)

VR

Verified Reviewer

programmer

> "Their suite of applications provide a “one stop shop” for almost all IT related support software."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6533152)

Mohammed Younus S.

Information Security Analysts

> "To provide timely notification when the server went down or became unresponsive."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4400198)

HM

Henrique M.

Devops Analyst

> "Our monitoring offers extensive customization."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7023815)

OY

Onohara Y.

empoyee

> "I didn't receive the invitation emailAccounting user cannot be added and payment cannot be set, which is fatal"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4628712)

NA

Nada A.

QA Manager

> "Overall, Site24x7 is a valuable tool for monitoring and improving system reliability."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6884715)

SB

Shreekara B.

Service management office

> "Dashboard is not up as expected."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898735)

IB

Ivan B.

IT Admin

> "The monitoring website capabilities is realy precise and reliable."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6832751)

UO

Umurcan O.

ceo

> "the price is a bit expensive."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4981357)

AC

Atul C.

DevOps

> "With its extensive monitoring capabilities, user-friendly interface, and robust alerting system, it provides valuable insights..."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4876713)

AC

Atul C.

DevOps

> "Occasional False Positives"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4876713)

VS

Vishal S.

SRE

> "The cloud-native architecture also means it’s easy to deploy and scale without the hassle of managing on-prem infrastructure."

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193)

TB

Thyago B.

CEO

> "I miss Drilldown capabilities on custom dashboards/plugins"

[See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4657305)

[View Reviews](https://www.capterra.com/p/168192/Site24x7/reviews/)

TW

Tobias W.

IT Admin

> "The wide range of services and excellent customer care from customer succes. If you compare it to other competitors, Datadog offers a better..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064651)

OL

Omri L.

Senior devops engineer

> "some areas are too vague, no reply on issues like metric rate changes by time window, custom metrics insights, APM changes, pricing structure."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064686)

RV

Rakhi V.

QA Lead

> "The log management ..APM to infrastructure monitoring , they all make it a well-rounded solution for teams that need full-stack observability..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7134188)

YK

Yury K.

CTO

> "The biggest drawback is the relatively slow pace at which issues are addressed, along with the incomplete and sometimes inconsistent..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064958)

PL

Philip L.

Analyst

> "Teams appreciate its customizable dashboards, live container views, and automated alerting, which provide full-stack visibility and support..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771)

PG

Prateek G.

Senior Software Engineer - DBRE

> "To an engineer who doesn't have admin privileges to the Database, these recommendations might sound confusing and they would create tickets..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

KL

Kayden L.

IT Manager

> "log management and RUM, it is most helpful for us to investigate problem, also it sends us an alert when log reaches an serval errors"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064809)

AG

Amol G.

Team Lead

> "Cost, i think most of the customer might feel the same, for some organisation this becomes an burning issue. As when organisations try to cut..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064664)

AG

Amol G.

Team Lead

> "Documentation clear, support is highly knowledgeable, public cloud supports is unbeatable, they do prove why they are on costlier end..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064664)

PG

Prateek G.

Senior Software Engineer - DBRE

> "The recent AI recommendations are sometimes not very useful. When a query is slow obviously the first recommendation would be to add indexes."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

PG

Prateek G.

Senior Software Engineer - DBRE

> "I work in Data Reliability and so far the best thing about Datadog has been its APM feature and the Postgres integration."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

JS

Jad S.

SRE

> "What first comes to mind is cost, you have to actually need the feature to get approval for the cost associated with its price."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661)

JS

Jad S.

SRE

> "I like the customizability coupled with the ability to have a centralized place for most of our monitoring needs."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661)

GG

Guntas G.

Software Developer

> "UI can be a bit cluttered when lot of metric to follow, and pricing model feel complex at first look."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6838480)

WYL

Wai Yip L.

SRE

> "It has helped streamline on-call workflows and reduced mean time to resolution across multiple services."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065093)

PL

Philip L.

Analyst

> "Daily digests frequently report dozens of triggered alerts—many of which are repetitive or low-priority."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771)

TG

Tushar G.

Software developer

> "It has been great experience using datadog as it provide all the features and tools needed for observability and monitoring in one platform."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7069881)

VS

Vaibhav S.

Monitoring DevOps Engineer

> "Billing & Usage although transparent, can sometimes be difficult to understand."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065362)

KL

Kye L.

SRE

> "The wide array of features that Datadog offers, allowing for a truly comprehensive observability suite."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064724)

BC

Bradley C.

Platform Engineer

> "Navigating is difficult, it relies on you memorizing icon means what, or what dropdown a service falls under."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626158)

RV

Rakhi V.

QA Lead

> "comprehensive monitoring platform that delivers strong visibility across complex infrastructures."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7134188)

WM

Will M.

COO

> "White label branding and frequent automatic monitoring is quite expensive and not included on the free plan."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6798300)

Brennan G.

System Admin I

> "It offers deep insights, great integrations, and real-time alerting, though it can be a bit complex and pricey at scale"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6861702)

EP

Estella P.

Sr system engineer

> "Can get a bit messy if you dont implement teams well in the beginning"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7011012)

PL

Philip L.

Analyst

> "Teams have highlighted the benefits of migrating logs from Splunk to Datadog, which has improved user experience and reduced operational..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771)

AF

Angel F.

IT Manager

> "The cost can be a bit high for smaller businesses and the learning curve for some features is steep."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6579606)

MWK

Md Wasim K.

Software Developer

> "The ability to correlate logs, traces, and metrics in one place helps speed up root cause analysis. While there’s a bit of a learning curve..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627079)

AR

Anurag R.

Software Engineer

> "I'm nitpicking, but the IaaS code needed to write monitors isn't intuitive."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626358)

TS

Thomas S.

Co-Founder

> "It provides an easy way for a team to analyze most logs, performance, metrics on the same platform as it connects with multiple services"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6713898)

MWK

Md Wasim K.

Software Developer

> "The pricing becomes expensive as usage scales, especially for log ingestion."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627079)

PD

Peter D.

Site Reliability Engineer

> "Through APM, tracing, infrastucture metrics and log explorer, I’m able to triage my incidents effectively."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626191)

SS

Sneha S.

QA Engineer

> "Search Explorer for logs filtering is not very efficient."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626267)

SG

Sonal G.

Devops Engineer

> "Easy to use with all the observability features at one place including logs,trace,metrics and now the new AI features."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7067794)

OT

Orlando T.

DevOps Engineer

> "The UI can be a bit sluggish/slow at times."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626417)

GJ

Giovanny J.

Director, Enterprise Infrastructure Architect

> "Datadog has become our single source of truth for observability across infrastructure, applications, and user experience."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065100)

YB

Yves B.

Principal SRE

> "They tend to be extremely dismissive, often trying to close the ticket as quickly as they can without offering any help."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626392)

PG

Prateek G.

Senior Software Engineer - DBRE

> "Time to respond to a database incident has really improved and we have more visibility into the systems"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

Juan B.

CEO

> "There are times when I have experienced difficulties with initial setup and integration with certain services. Although they offer extensive..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4942833)

WL

Whitney L.

Business Owner

> "It also allows you to integrate from their mobile app on App Store so you don’t have to always get a laptop out to fix any issues occurring."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6715698)

RM

Ritesh M.

Senior Java Developer

> "problems with multiline log ingestion"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626522)

YK

Yury K.

CTO

> "Its UX stands out and helps streamline daily monitoring tasks."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064958)

VR

Verified Reviewer

IT Manager

> "Datadog is pretty expensive so I guess the price."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6882533)

JS

Jad S.

SRE

> "Customer support is pretty good, documentation sometimes is lacking or old and good customer support compensate for that."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661)

MP

Michal P.

Software Engineer

> "The UI is a little hard to get used to, so the learning curve is pretty high."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6729731)

VR

Verified Reviewer

App Developer

> "My overall experience with Datadog was very positive—powerful, reliable monitoring with great visibility, though pricing can scale quickly."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7099533)

BP

Belen P.

Administrative

> "I wish the initial setup was more user-friendly, and the pricing can be a bit high."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6545611)

RM

Robert M.

SRE Manager

> "After bringing Datadog to two companies it has proved essential to bringing observability to all."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064656)

RM

Reza M.

Software Developer

> "You cannot filter the menu on the left."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6632920)

PG

Prateek G.

Senior Software Engineer - DBRE

> "I have been able to track issues before they could happen and it had been really useful during incidents"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

SH

Sam H.

DevOps Engineer

> "It is very complicated at times and we end up not using things very efficiently."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626150)

PL

Philip L.

Analyst

> "One of the most appreciated aspects of Datadog is its ability to unify application observability."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771)

Shayla B.

Human Resources Specialist

> "Our experiences with Datadog support have been continuously negative; the company goes out of its way to avoid direct communication and..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4852257)

TZ

Terence Z.

Technical Support Specialist

> "Overall, datadog is a good tool that I use within our organization's tool stack to look at logs to identify issues and troubleshoot for our..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6639173)

CA

Cojoe A.

Founder

> "I find it a bit too pricey."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6678711)

AH

Amit H.

Technology Support Engineer.

> "It is a one-shot tool that provides a complete solution to all your requirements with the best customization capability."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626263)

Bishal D.

Backend Developer

> "It can get a tad pricey when you scale up. Plus, the learning curve can be a bit steep for beginners. And, the free tier isn't as generous as..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___5038169)

VS

Vaibhav S.

Monitoring DevOps Engineer

> "The ease of use and friendly UI, tagging and integrations all add to reason of having it as your preferred tool."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065362)

Srinivas N.

Vice President

> "There was not clear visibility into the root cause of an issue when it happens and that caused finger pointing between teams. While there..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4362091)

PN

Praba N.

Senior DevOps Engineer

> "Its dashboards are highly customizable and interactive, making it easy to visualize."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7066233)

VR

Verified Reviewer

Problem Setter

> "It can be complex for someone who is new to monitoring systems and integration is quite difficult with other tools"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6018829)

BG

Bharat G.

VP Enginnering

> "Earlier we were using a set of different tools for monitoring and logs but it helped us consolidate them giving us over 80% in cost s saving..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626241)

SR

Shagun R.

Cloud Engineer

> "Limited Customization Options: While Datadog provides a lot of pre-built dashboards and visualizations, it does not support extensive..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4364832)

TZ

Terence Z.

Technical Support Specialist

> "The dashboard in datadog is very customizable, allowing me to view metrics and logs to my preference."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6639173)

YB

Yves B.

Principal SRE

> "Just be aware that support is lacking."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626392)

VR

Verified Reviewer

Software Developer and Consultant

> "The cost for datadog was greatly outweighed by the value it provided for our team."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064735)

VR

Verified Reviewer

Operation & Maintenance Engineer

> "probably the integration with log management with DD trace with APM, as we have some difficulties link the log injested with trace ID etc but..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4377792)

LV

Lakshmi V.

Software Engineer

> "Also the Datadog monitors for monitoring CPU and memory usage have been a real game changer in resolving memory leaks."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6628213)

AA

Ayoub A.

IT Manager

> "The documentation is too broad, adding to the complexity as a user."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6105916)

WL

Whitney L.

Business Owner

> "I like the alerts it gives and areas it categorizes to narrow down any mishaps with webstore and server."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6715698)

RC

Ryan C.

CTO

> "We had an accidental infinite loop in our software and a logging statement in that loop. Because of that simple bug, we got charged 10x our..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4376288)

AS

Adewale S.

HIO

> "Overall, datadog has been a high level security structure for our entire system."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7092559)

AM

Aron M.

VP of Engineering

> "I did so again this morning! But I've lost hope that I'll ever land on a do not call list because I'm convinced they don't have one."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6153540)

EP

Eduardo P.

Security Manager

> "The strong correlation features allow us to have deep visibility into our IT environment and take actions to address issues."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6775199)

CM

Cara M.

Sr. Cloud Engineer

> "If there's one drawback, it's the cost, which can become expensive for monitoring high-throughput systems or systems with a lot of hosts."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4357222)

AG

AKKY G.

Software engineer

> "DBM really help us in indentifying the slow queries and co-relating it to the service call."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626530)

RP

Richard P.

Senior DevOps Architect

> "The lowest is every 5 minutes but if a site is down, 5 minutes is too long to wait to see if it is down."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4353402)

VV

Vinay V.

SDE

> "Dashboard and session logs all at one place is good thing to have, also the services listed and getting data around it is also good."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627387)

AQ

Andy Q.

Software Developer

> "It can be difficult making sure the data is being aggregated correctly in the "DD-esque" way"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4354073)

PN

Praba N.

Senior DevOps Engineer

> "It’s particularly strong in cloud-native environments."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7066233)

NT

Nat T.

Sr Software Engineer

> "Some of the search is unintuitive, for example, it's sometimes hard to search traces."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4353364)

[View Reviews](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

## User interface

4.71 (347)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

4.56 (360)

### Features

Site24x7

34/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Automatic Backup
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   CPU Monitoring
-   Customizable Dashboard
-   Customizable Reports
-   Dashboard Creation
-   Database Monitoring
-   Data Visualization
-   Diagnostic Tools
-   Email Alerts
-   Email Monitoring
-   Event Logs
-   Event Tracking
-   Generative AI
-   Incident Management
-   Inventory Management
-   Issue Management
-   Maintenance Scheduling
-   Monitoring
-   Network Monitoring
-   Patch Management
-   Performance Monitoring
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Monitoring & Management
-   Reporting/Analytics
-   Risk Alerts
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   SSL Security
-   Status Tracking
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/168192/Site24x7/#features)

Datadog

Top features

39/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Automatic Backup
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   CPU Monitoring
-   Customizable Dashboard
-   Customizable Reports
-   Dashboard Creation
-   Database Monitoring
-   Data Visualization
-   Diagnostic Tools
-   Email Alerts
-   Email Monitoring
-   Event Logs
-   Event Tracking
-   Generative AI
-   Incident Management
-   Inventory Management
-   Issue Management
-   Maintenance Scheduling
-   Monitoring
-   Network Monitoring
-   Patch Management
-   Performance Monitoring
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Monitoring & Management
-   Reporting/Analytics
-   Risk Alerts
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   SSL Security
-   Status Tracking
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#features)

### Recognition

Site24x7

Best Value Application Performance ManagementSoftware (2023) 

Datadog is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Site24x7

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Datadog

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Site24x7

-   By ManageEngine
-   Located in United States
-   Founded in 1996

Datadog

-   By Datadog
-   Located in United States
-   Founded in 2010

## Popular Comparisons

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[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

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4.5

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4.7

4.3

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4.8

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[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

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4.5

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[View full comparison](https://www.capterra.com/compare/118128-168192/New-Relic-vs-Site24x7)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

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[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

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4.6

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4.6

4.5

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[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

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4.5

Features

4.5

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/113371-135453/LogicMonitor-vs-Datadog-Cloud-Monitoring)

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

vs

[Uptime.com](https://www.capterra.com/p/149314/Uptime/)[4.65 (52)](https://www.capterra.com/p/149314/Uptime/reviews/)

$10/month

Price

$7/month

4.6

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/149314-168192/Uptime-vs-Site24x7)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

vs

[groundcover](https://www.capterra.com/p/10016401/groundcover/)[4.72 (32)](https://www.capterra.com/p/10016401/groundcover/reviews/)

$15/month

Price

$30/month

4.5

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135453-10016401/Datadog-Cloud-Monitoring-vs-groundcover)

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

vs

[LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/)[4.60 (119)](https://www.capterra.com/p/113371/LogicMonitor/reviews/)

$10/month

Price

$3/month

4.6

Features

4.5

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/113371-168192/LogicMonitor-vs-Site24x7)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

vs

[Sumo Logic](https://www.capterra.com/p/124188/Sumo-Logic/)[4.64 (33)](https://www.capterra.com/p/124188/Sumo-Logic/reviews/)

$15/month

Price

Contact vendor for pricing

4.5

Features

4.4

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/124188-135453/Sumo-Logic-vs-Datadog-Cloud-Monitoring)