# Compare Datadog vs OpsGenie 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Datadog and OpsGenie based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135453-170236/Datadog-Cloud-Monitoring-vs-OpsGenie

---

# Datadog vs OpsGenie Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DatadogOpsGenie2/4 selected

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.6 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.6 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

[## Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.6 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.1

Functionality

4.5

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [360 reviews](#user-reviews)

Positive

347

Neutral

10

Negative

3

[## OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.6 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

Starting Price

$11.55/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

Based on [154 reviews](#user-reviews)

Positive

150

Neutral

2

Negative

2

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 4,276 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Patch Management

NA

Server Monitoring

4.6

Security Tools

NA

Real-Time Monitoring

4.6

Remote Monitoring & Management

NA

\--%Fit

Missing features

Feature ratings

Patch Management

NA

Server Monitoring

3.8

Security Tools

NA

Real-Time Monitoring

4.5

Remote Monitoring & Management

NA

User satisfaction

User satisfaction

4.6

User reviews[360](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

Ease of use

4.3

Functionality

4.5

Value for money

4.1

Customer support

4.3

User satisfaction

4.6

User reviews[154](https://www.capterra.com/p/170236/OpsGenie/reviews/)

Ease of use

4.3

Functionality

4.5

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

$15Other, Per Month

-   Free version
-   Free trial

Price starts from

$11.55Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Datadog is a unified observability and security platform that provides IT, DevOps, and security teams with real-time monitoring, application performance insights, log management, and threat detection.

Best for

SMB and Mid & Enterprise

## User reviews

Pros & cons

TW

Tobias W.

IT Admin

> "The wide range of services and excellent customer care from customer succes. If you compare it to other competitors, Datadog offers a better..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064651)

OL

Omri L.

Senior devops engineer

> "some areas are too vague, no reply on issues like metric rate changes by time window, custom metrics insights, APM changes, pricing structure."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064686)

RV

Rakhi V.

QA Lead

> "The log management ..APM to infrastructure monitoring , they all make it a well-rounded solution for teams that need full-stack observability..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7134188)

YK

Yury K.

CTO

> "The biggest drawback is the relatively slow pace at which issues are addressed, along with the incomplete and sometimes inconsistent..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064958)

PL

Philip L.

Analyst

> "Teams appreciate its customizable dashboards, live container views, and automated alerting, which provide full-stack visibility and support..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771)

PG

Prateek G.

Senior Software Engineer - DBRE

> "To an engineer who doesn't have admin privileges to the Database, these recommendations might sound confusing and they would create tickets..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

KL

Kayden L.

IT Manager

> "log management and RUM, it is most helpful for us to investigate problem, also it sends us an alert when log reaches an serval errors"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064809)

AG

Amol G.

Team Lead

> "Cost, i think most of the customer might feel the same, for some organisation this becomes an burning issue. As when organisations try to cut..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064664)

AG

Amol G.

Team Lead

> "Documentation clear, support is highly knowledgeable, public cloud supports is unbeatable, they do prove why they are on costlier end..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064664)

PG

Prateek G.

Senior Software Engineer - DBRE

> "The recent AI recommendations are sometimes not very useful. When a query is slow obviously the first recommendation would be to add indexes."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

PG

Prateek G.

Senior Software Engineer - DBRE

> "I work in Data Reliability and so far the best thing about Datadog has been its APM feature and the Postgres integration."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

JS

Jad S.

SRE

> "What first comes to mind is cost, you have to actually need the feature to get approval for the cost associated with its price."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661)

JS

Jad S.

SRE

> "I like the customizability coupled with the ability to have a centralized place for most of our monitoring needs."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661)

GG

Guntas G.

Software Developer

> "UI can be a bit cluttered when lot of metric to follow, and pricing model feel complex at first look."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6838480)

WYL

Wai Yip L.

SRE

> "It has helped streamline on-call workflows and reduced mean time to resolution across multiple services."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065093)

PL

Philip L.

Analyst

> "Daily digests frequently report dozens of triggered alerts—many of which are repetitive or low-priority."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771)

TG

Tushar G.

Software developer

> "It has been great experience using datadog as it provide all the features and tools needed for observability and monitoring in one platform."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7069881)

VS

Vaibhav S.

Monitoring DevOps Engineer

> "Billing & Usage although transparent, can sometimes be difficult to understand."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065362)

KL

Kye L.

SRE

> "The wide array of features that Datadog offers, allowing for a truly comprehensive observability suite."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064724)

BC

Bradley C.

Platform Engineer

> "Navigating is difficult, it relies on you memorizing icon means what, or what dropdown a service falls under."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626158)

RV

Rakhi V.

QA Lead

> "comprehensive monitoring platform that delivers strong visibility across complex infrastructures."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7134188)

WM

Will M.

COO

> "White label branding and frequent automatic monitoring is quite expensive and not included on the free plan."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6798300)

Brennan G.

System Admin I

> "It offers deep insights, great integrations, and real-time alerting, though it can be a bit complex and pricey at scale"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6861702)

EP

Estella P.

Sr system engineer

> "Can get a bit messy if you dont implement teams well in the beginning"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7011012)

VN

Vivien N.

Software Engineer

> "Offer powerful dashboards and visualizations that allow detailed reporting."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7149951)

AF

Angel F.

IT Manager

> "The cost can be a bit high for smaller businesses and the learning curve for some features is steep."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6579606)

VR

Verified Reviewer

Admin

> "Datadog is very effective for monitoring systems, applications, and performance in real time."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7147547)

AR

Anurag R.

Software Engineer

> "I'm nitpicking, but the IaaS code needed to write monitors isn't intuitive."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626358)

PL

Philip L.

Analyst

> "Teams have highlighted the benefits of migrating logs from Splunk to Datadog, which has improved user experience and reduced operational..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771)

MWK

Md Wasim K.

Software Developer

> "The pricing becomes expensive as usage scales, especially for log ingestion."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627079)

MWK

Md Wasim K.

Software Developer

> "The ability to correlate logs, traces, and metrics in one place helps speed up root cause analysis. While there’s a bit of a learning curve..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627079)

SS

Sneha S.

QA Engineer

> "Search Explorer for logs filtering is not very efficient."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626267)

TS

Thomas S.

Co-Founder

> "It provides an easy way for a team to analyze most logs, performance, metrics on the same platform as it connects with multiple services"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6713898)

OT

Orlando T.

DevOps Engineer

> "The UI can be a bit sluggish/slow at times."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626417)

PD

Peter D.

Site Reliability Engineer

> "Through APM, tracing, infrastucture metrics and log explorer, I’m able to triage my incidents effectively."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626191)

YB

Yves B.

Principal SRE

> "They tend to be extremely dismissive, often trying to close the ticket as quickly as they can without offering any help."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626392)

SG

Sonal G.

Devops Engineer

> "Easy to use with all the observability features at one place including logs,trace,metrics and now the new AI features."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7067794)

Juan B.

CEO

> "There are times when I have experienced difficulties with initial setup and integration with certain services. Although they offer extensive..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4942833)

GJ

Giovanny J.

Director, Enterprise Infrastructure Architect

> "Datadog has become our single source of truth for observability across infrastructure, applications, and user experience."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065100)

RM

Ritesh M.

Senior Java Developer

> "problems with multiline log ingestion"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626522)

PG

Prateek G.

Senior Software Engineer - DBRE

> "Time to respond to a database incident has really improved and we have more visibility into the systems"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

VR

Verified Reviewer

IT Manager

> "Datadog is pretty expensive so I guess the price."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6882533)

WL

Whitney L.

Business Owner

> "It also allows you to integrate from their mobile app on App Store so you don’t have to always get a laptop out to fix any issues occurring."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6715698)

MP

Michal P.

Software Engineer

> "The UI is a little hard to get used to, so the learning curve is pretty high."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6729731)

YK

Yury K.

CTO

> "Its UX stands out and helps streamline daily monitoring tasks."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064958)

BP

Belen P.

Administrative

> "I wish the initial setup was more user-friendly, and the pricing can be a bit high."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6545611)

VN

Vivien N.

Software Engineer

> "Integrate with wide variety of tools which makes it super flexible for monitoring."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7149951)

RM

Reza M.

Software Developer

> "You cannot filter the menu on the left."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6632920)

JS

Jad S.

SRE

> "Customer support is pretty good, documentation sometimes is lacking or old and good customer support compensate for that."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661)

SH

Sam H.

DevOps Engineer

> "It is very complicated at times and we end up not using things very efficiently."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626150)

VR

Verified Reviewer

App Developer

> "My overall experience with Datadog was very positive—powerful, reliable monitoring with great visibility, though pricing can scale quickly."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7099533)

Shayla B.

Human Resources Specialist

> "Our experiences with Datadog support have been continuously negative; the company goes out of its way to avoid direct communication and..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4852257)

RM

Robert M.

SRE Manager

> "After bringing Datadog to two companies it has proved essential to bringing observability to all."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064656)

CA

Cojoe A.

Founder

> "I find it a bit too pricey."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6678711)

PG

Prateek G.

Senior Software Engineer - DBRE

> "I have been able to track issues before they could happen and it had been really useful during incidents"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

Bishal D.

Backend Developer

> "It can get a tad pricey when you scale up. Plus, the learning curve can be a bit steep for beginners. And, the free tier isn't as generous as..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___5038169)

PL

Philip L.

Analyst

> "One of the most appreciated aspects of Datadog is its ability to unify application observability."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771)

Srinivas N.

Vice President

> "There was not clear visibility into the root cause of an issue when it happens and that caused finger pointing between teams. While there..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4362091)

TZ

Terence Z.

Technical Support Specialist

> "Overall, datadog is a good tool that I use within our organization's tool stack to look at logs to identify issues and troubleshoot for our..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6639173)

VR

Verified Reviewer

Problem Setter

> "It can be complex for someone who is new to monitoring systems and integration is quite difficult with other tools"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6018829)

AH

Amit H.

Technology Support Engineer.

> "It is a one-shot tool that provides a complete solution to all your requirements with the best customization capability."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626263)

SR

Shagun R.

Cloud Engineer

> "Limited Customization Options: While Datadog provides a lot of pre-built dashboards and visualizations, it does not support extensive..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4364832)

VS

Vaibhav S.

Monitoring DevOps Engineer

> "The ease of use and friendly UI, tagging and integrations all add to reason of having it as your preferred tool."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065362)

YB

Yves B.

Principal SRE

> "Just be aware that support is lacking."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626392)

PN

Praba N.

Senior DevOps Engineer

> "Its dashboards are highly customizable and interactive, making it easy to visualize."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7066233)

VR

Verified Reviewer

Operation & Maintenance Engineer

> "probably the integration with log management with DD trace with APM, as we have some difficulties link the log injested with trace ID etc but..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4377792)

BG

Bharat G.

VP Enginnering

> "Earlier we were using a set of different tools for monitoring and logs but it helped us consolidate them giving us over 80% in cost s saving..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626241)

AA

Ayoub A.

IT Manager

> "The documentation is too broad, adding to the complexity as a user."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6105916)

TZ

Terence Z.

Technical Support Specialist

> "The dashboard in datadog is very customizable, allowing me to view metrics and logs to my preference."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6639173)

RC

Ryan C.

CTO

> "We had an accidental infinite loop in our software and a logging statement in that loop. Because of that simple bug, we got charged 10x our..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4376288)

VR

Verified Reviewer

Software Developer and Consultant

> "The cost for datadog was greatly outweighed by the value it provided for our team."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064735)

AM

Aron M.

VP of Engineering

> "I did so again this morning! But I've lost hope that I'll ever land on a do not call list because I'm convinced they don't have one."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6153540)

LV

Lakshmi V.

Software Engineer

> "Also the Datadog monitors for monitoring CPU and memory usage have been a real game changer in resolving memory leaks."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6628213)

CM

Cara M.

Sr. Cloud Engineer

> "If there's one drawback, it's the cost, which can become expensive for monitoring high-throughput systems or systems with a lot of hosts."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4357222)

WL

Whitney L.

Business Owner

> "I like the alerts it gives and areas it categorizes to narrow down any mishaps with webstore and server."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6715698)

RP

Richard P.

Senior DevOps Architect

> "The lowest is every 5 minutes but if a site is down, 5 minutes is too long to wait to see if it is down."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4353402)

AS

Adewale S.

HIO

> "Overall, datadog has been a high level security structure for our entire system."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7092559)

AQ

Andy Q.

Software Developer

> "It can be difficult making sure the data is being aggregated correctly in the "DD-esque" way"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4354073)

EP

Eduardo P.

Security Manager

> "The strong correlation features allow us to have deep visibility into our IT environment and take actions to address issues."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6775199)

NT

Nat T.

Sr Software Engineer

> "Some of the search is unintuitive, for example, it's sometimes hard to search traces."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4353364)

[View Reviews](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

JaK

Jarosław K.

Director of Support

> "OpsGenie is a great tool for the proactive monitoring of your infrastructure. If your agents spend a decent amount of time in..."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6721114)

MR

Mathieu R.

Programmeur Jouabilité

> "The mobile app sometimes felt a bit slower than the web version, though nothing that impacted urgent alerts."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___7052455)

JaK

Jarosław K.

Director of Support

> "A big plus is its integration with Jira Service Management and the ability to create tickets whenever an issue is detected."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6721114)

FS

Francisco S.

Developer

> "The interface can be a bit complex to navigate at times, and the reporting features could use some improvement."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6556597)

AB

Ash B.

President

> "The options to integrate are vast and have the ability to connected to almost anything you want to monitor and alerting is amazing"

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___7042549)

VR

Verified Reviewer

IT Manager

> "It was very simplistic and basic compared to PagerDuty, I hope the price reflected that."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6868277)

JaK

Jarosław K.

Director of Support

> "What I like the most about OpsGenie is its ability to integrate with other tools our company is using, e.g. Slack and Icinga."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6721114)

PD

Philippe D.

Senior SRE Engineer

> "In my opinion the lack of real-time dashboard of the alerts is a big miss."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___4867076)

GT

Gary T.

Solution Designer

> "What I liked most about OpsGenie is how it streamlines incident management and on-call coordination."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6768684)

SG

Shitij G.

Software Engineer

> "Incident management plan is not cheap"

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___4528168)

[View Reviews](https://www.capterra.com/p/170236/OpsGenie/reviews/)

## User interface

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

4.56 (360)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)

4.62 (154)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Datadog

Top features

19/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#features)

OpsGenie

12/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/170236/OpsGenie/#features)

### Recognition

Datadog is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to OpsGenie

### Deployment & support

Datadog

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OpsGenie

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Datadog

-   By Datadog
-   Located in United States
-   Founded in 2010

OpsGenie

-   By Atlassian
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

vs

[Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[4.59 (261)](https://www.capterra.com/p/94317/Splunk/reviews/)

$15/month

Price

Contact vendor for pricing

4.5

Features

4.5

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/94317-135453/Splunk-vs-Datadog-Cloud-Monitoring)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

vs

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

$11.55/month

Price

$95/year

4.5

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170236-251336/OpsGenie-vs-ManageEngine-OpManager)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

vs

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

$15/month

Price

$10/month

4.5

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/135453-168192/Datadog-Cloud-Monitoring-vs-Site24x7)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

vs

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

$11.55/month

Price

$10/month

4.5

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/168192-170236/Site24x7-vs-OpsGenie)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

vs

[ManageEngine Log360](https://www.capterra.com/p/175185/Log360/)[4.69 (26)](https://www.capterra.com/p/175185/Log360/reviews/)

$15/month

Price

Contact vendor for pricing

4.5

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/135453-175185/Datadog-Cloud-Monitoring-vs-Log360)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

vs

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

$11.55/month

Price

$179/month

4.5

Features

4.5

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/21581-170236/PRTG-Network-Monitor-vs-OpsGenie)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

vs

[Elastic Stack](https://www.capterra.com/p/149304/Elasticsearch/)[4.61 (70)](https://www.capterra.com/p/149304/Elasticsearch/reviews/)

$15/month

Price

$16/month

4.5

Features

4.6

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/135453-149304/Datadog-Cloud-Monitoring-vs-Elasticsearch)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

$11.55/month

Price

$129/month

4.5

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-170236/Atera-vs-OpsGenie)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

vs

[LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/)[4.60 (119)](https://www.capterra.com/p/113371/LogicMonitor/reviews/)

$15/month

Price

$3/month

4.5

Features

4.5

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/113371-135453/LogicMonitor-vs-Datadog-Cloud-Monitoring)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

vs

[N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

$11.55/month

Price

$1.75

4.5

Features

4.2

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/13803-170236/N-central-vs-OpsGenie)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

vs

[groundcover](https://www.capterra.com/p/10016401/groundcover/)[4.72 (32)](https://www.capterra.com/p/10016401/groundcover/reviews/)

$15/month

Price

$30/month

4.5

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135453-10016401/Datadog-Cloud-Monitoring-vs-groundcover)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.62 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$11.55/month

Price

Contact vendor for pricing

4.5

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/170236-184229/OpsGenie-vs-NinjaOne)