--- title: "Compare QuestionPro vs SurveySparrow 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare QuestionPro and SurveySparrow based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/135455-168823/QuestionPro-vs-SurveySparrow" page_type: "comparison" language: "en" --- # QuestionPro vs SurveySparrow Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: QuestionProSurveySparrow2/4 selected [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.8 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.4 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) [## QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.8 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) Starting Price $83.00/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [542 reviews](#user-reviews) Positive 528 Neutral 6 Negative 8 [## SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.4 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [123 reviews](#user-reviews) Positive 111 Neutral 7 Negative 5 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Zoho Survey 4.6 (455) * * * Starting Price $35.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Connecteam 4.6 (5,315) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### SurveyMonkey 4.6 (10,512) * * * Starting Price $30.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### LimeSurvey 4.4 (50) * * * Starting Price €29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,931 reviews from survey software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit Not enough reviews Feature ratings Multiple Question Types 4.8 Customizable Questions 4.8 Data Security 4.6 Anonymous Feedback 5.0 Real-Time Data 5.0 65%Fit Not enough reviews Feature ratings Multiple Question Types 4.5 Customizable Questions 4.4 Data Security \-- Anonymous Feedback 3.0 Real-Time Data 3.0 User satisfaction User satisfaction 4.8 User reviews[542](https://www.capterra.com/p/135455/QuestionPro/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.8 Customer support 4.7 User satisfaction 4.4 User reviews[123](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $83Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for It is designed for academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more. Best for Businesses of all sizes across IT, software/SaaS, HR, telecom, finance, hospitality, and education. Used by customer experience, employee experience, and market research teams. ## User reviews Pros & cons AP Andreas P. Senior Researcher > "We especially appreciate the advanced survey logic, filtering options and the flexibility in designing complex questionnaires for..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7150204) LT Lourdes T. Parent Educator > "Some advanced features can feel overwhelming at first, and certain customization options require a bit of a learning curve." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7201972) MS Meghan S. Executive Director > "Conversely, I know it offers advanced research workflows, mobile friendly, and advanced analytics if that is what I needed. " [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7132947) KM Kristen M. Executive Director > "If I have multiple browsers open (and sometimes even if I don't), I'll get an alert that says I'm using it on multiple devices and it..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6794096) LP Lisa P. Executive Director > "Feedback collected has allowed us to plan programs and processes needed for growth. Although we have needed minimal customer support,..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7128006) Aydan N. Marketing Manager > "Interface can be unintuitive at times, making complex survey creation slower." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7095480) LY LaMar Y. Executive Director > "Real-time dashboards make it simple to monitor completes and drop-offs, and exports (CSV/Excel/API) are clean for analysis." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7015517) ET Ethan T. Communication Specialist > "Navigation can feel a little cluttered compared to lighter survey tools." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7045512) MM Marielle M. Policy and Grants Manager > "We were able to translate into 6 languages and add an audio play option for respondents to hear each question and answer read aloud - a..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6802311) SS Sarah S. Marketing and Communications > "Needing to renew the license every year and losing access to our surveys when it expires is challenging." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6683113) JA Jesper A. CIO,COO > "The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7002628) SL Sallie L. Research and Evaluation Manager > "I find the distribution features to be a bit clunky." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7022089) AY Art Y. Executive Director > "QuestionPro is exactly what we need as a small non-profit: access to robust survey design features, including branching, and the..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6575711) Aydan N. Marketing Manager > "Customer support response can sometimes be slow" [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7095480) KS Keven S. President > "The system offers powerful advanced features for our organization and has enabled us to create customized forms to survey our community." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6664280) JH Jolene H. Senior Manager of HR and Operations > "I also find QuestionPro to be less user friendly than SurveyMonkey, but there is functionality that I do not use, and that might be..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6683150) ET Ethan T. Communication Specialist > "The reporting dashboard gives quick, useful insights, and the export options make it simple to move data into other tools." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7045512) Jordyn C. Vice President of Technology > "The surveys look a little older/outdated compared to other survey programs." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7003088) SR Stephanie R. ED > "We have been using QuestionPro for some years and it meets all our program evaluation and research needs as a small nonprofit supporting..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7022846) CS Carly S. Resource Navigator > "I did not know I would not have access if I did not do this review for the non - profit membership." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6682876) NM Natasha M. Outreach Coordinator > "What I like best about QuestionPro is that it offers a strong all-around survey platform." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7164908) BD B D. Executive Director > "The application we put online was difficult for the applicants." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7000149) JM Jared M. Web and Analytics Manager > "The surveys are easy to set up, easy for our patrons to use, and provide valuable insight on our customer satisfaction, preferences, and..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7181167) AM Amanda M. Area Director > "Some of the features such as saving results to PDF don't work fully and I haven't received the support needed to resolve the issue." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6331900) AZ Andrea Z. Chief Admin Officer > "Their customer support is also very active and responds quickly to questions or requests, which makes the experience even better." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7151103) LH Levi H. Data project mamager > "The free version had an unfortunate banner over the edge of the screen that made it difficult to submit some free surveys." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___5078694) Erica S. Executive Director > "I like that I can create different types of questions to capture nuanced feedback from our clients." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7075372) Arissa P. Executive Director > "QuestionPro's customer service is horrible." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7107835) AP Andreas P. Senior Researcher > "The platform is intuitive to use and works well for both smaller studies and larger surveys." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7150204) LS Levent S. Consultant > "I wish I was able to create a simpler menu for my profile, there are too many options." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6234196) MS Meghan S. Executive Director > "The best thing about QP is that it works with small non-profits." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7132947) TH Thomas H. Director of Faith Formation and Evangelization > "It can produce a complex data set and that can be difficult to navigate at first." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6016183) AZ Andrea Z. Chief Admin Officer > "The platform is intuitive, practical, and makes it simple to create, distribute, and manage surveys." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7151103) BD B D. Executive Director > "This kind of requirement felt coerced." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7000149) Jordyn C. Vice President of Technology > "I am able to make a variety of surveys and organize them into different folders, keeping my dashboard organized." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7003088) IR Isabel R. Data Consultant at > "In order to do data analysis, the way that CSV downloads is not ideal (you have to modify the CSV quite a bit in order to integrate it to..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4313040) AS Amanda S. Certified Child Life Specialist > "Our organization loves the ease of use in creating surveys for our membership." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7146473) DR Daniela R. Evaluation Manager > "Our NGO account requires a yearly renewal, this could be a bit cumbersome." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6186045) Anna G. President > "Great tools to create surveys that are complex." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7152649) KR Kathleen R. Executive Director > "The default report dashboard often includes data that isn’t useful or appropriate for our needs, however, we do have the ability to..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3843196) AH Andrew H. Library Director > "The AI tools also make it easy to build out a professional-looking survey." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7148544) KD Kenny D. Research Policy and Advocacy > "This is a very minor gripe but can get annoying when you are under time pressure." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6277916) JC Johanna C. Innovative Solutions Manager > "As a nonprofit, we get to benefit from all of the features of Questionpro, and we use it to have exit-surveys after our workshops." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6665511) BK Brenna K. Board Chair > "There are so many options to choose from, it can be a bit daunting." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6132442) JL Jacy L. Program and Impact manager > "It allows us to upload things with ease and quickly collect data." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7065851) KC Kristina C. Executive Director > "We were researching survey software and every other platform was either way outside of our price range or did not offer the feature we..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4641791) AS Amanda S. Certified Child Life Specialist > "The design options are user friendly and our survey recipients have also reported ease of use." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7146473) AK Anna K. Global Senior Insights Manager > "I compare it with Qualtrics that I was using for 8 years and I can definitely tell it's way below when it comes to reliability, overall..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3146254) JA Jesper A. CIO,COO > "For us, QuestionPro strikes the perfect balance: robust enough for complex, multi-community projects, but accessible enough for everyone..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7002628) VG Victoria G. CEO > "Importing surveys hasn't worked well for us but it could be I have not imported the data correctly." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4635373) AM Aidan M. Executive Director > "It saved us a bunch of time coding and creating charts so we can get our data out in front of more potential partners." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6835647) AM Andrew M. IT Manager > "As with almost any online software, some organizations (especially government agencies) block websites such as QuestionPro. " [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4269855) JR Jennifer R. PRESIDENT and CEO > "Question pro provide many options and features that other survey programs do not." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7014188) CC Casey C. Northeast Regional Coordinator > "sometimes the export function doesn't export correctly" [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4965277) RA Rachel A. Executive Director > "Easy to manage many different surveys, including the ability to copy from a template and use custom pre-crafted responses." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6551184) TO Tasha O. Program Evaluation Specialist > "It's too easy to make question logic mistakes, which affects the questions shown on our surveys." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4513896) Arissa P. Executive Director > "The initial price point is good for nonprofits through techsoup but advanced features are not included." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7107835) TW Troy W. IT Director > "Nothing at all other than having the non-profit account expire and not being notified it needed to be renewed." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4454004) Caitlin E. Senior Director of Education and Outreach > "This helps our bottom line significantly and lets us focus on the services we provide instead of having to pay for an evaluation software." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6867579) BS Bob S. Association Administrator > "Sometimes when I use the visual editor I have issues with it resizing the images to the original size instead of what I set it at in the..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3552149) Anna G. President > "Easy and intuitive way of creating logic/skip patterns etc. " [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7152649) BC Bruce C. Board Member > "Had issues with yahoo rejecting too much email in a short span." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4512813) JS Janim S. Director of Enrollment and Community Engagement > "As a public school surveying over 1,000 constituents, QuestionPro has been effective for our survey needs." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6827528) LB Lora B. Executive Director > "It is easy to overlook customizing a thank you/etc end note, and then the default ones in the system can be not so great (like include..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3469770) KS Kasey S. Executive Director > "I like its ease of use and aesthetics for customer-use when completing surveys." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7139554) VM Vittorio M. Project Coordinator > "One feature that I don't think is available is tracking who completes the survey while still keeping it anonymous." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3340252) JA Jesper A. CIO,COO > "Having complete control over our data sets ensures that we can honor both community trust and research integrity." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7002628) CS Culeen S. Director > "I need to use it a bit more to see if there is something I like least. Although just playing around with a test survey, I did not like..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3307537) LH Lisa H. Chief Strategy Officer > "Overall, QuestionPro is my go to tool for community surveys and needs assessments because it is easy to use, has many formatting options,..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6847980) LE Lori E. Project Director > "We were not alerted before they discontinued their relationship with Techsoup, which meant that we didn't have access to our account in..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3614989) SD Sabina D. Associate > "I also like the survey design features." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7135646) CR Colleen R. Program Director > "Some features take a bit of time to figure out. And changing interfaces have recently made it more difficult to find how to do something..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3529105) TT Tom T. Director > "We have used the insights gained from our survey projects to continuously improve the programs and services we offer to the community." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6673631) VR Verified Reviewer Pastor > "The account needs to be renewed periodically, which can be a bit of a hassle." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3523256) SL Sallie L. Research and Evaluation Manager > "Surveys are easy to build, easy to track, and my colleagues love how they can access real-time results through analytics dashboards." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7022089) IL Ian L. Information officer > "As yet i have not found a way to export or customise the graphical information." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3392233) VC Vicki C. Deputy President > "Friendly helpful staff are available to talk through any issues." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7113254) SR Shine R. Researcher > "As we are on the non-profit license, some features are unavailable or limited" [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3435311) LP Larisse P. Founder > "One of the standout features of QuestionPro is its library of pre-made templates that cover various survey types, accompanied by a..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6196542) KW Kim W. Admin > "For basic survey functionality it can be quite pricey." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3458596) AP Andreas P. Senior Researcher > "The platform is intuitive to use and works well for both smaller studies and larger surveys." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7150204) LT Lourdes T. Parent Educator > "Some advanced features can feel overwhelming at first, and certain customization options require a bit of a learning curve." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7201972) AZ Andrea Z. Chief Admin Officer > "The platform is intuitive, practical, and makes it simple to create, distribute, and manage surveys." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7151103) Aydan N. Marketing Manager > "Interface can be unintuitive at times, making complex survey creation slower." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7095480) Anna G. President > "Easy and intuitive way of creating logic/skip patterns etc. " [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7152649) ET Ethan T. Communication Specialist > "Navigation can feel a little cluttered compared to lighter survey tools." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7045512) LP Larisse P. Founder > "One of the standout features of QuestionPro is its library of pre-made templates that cover various survey types, accompanied by a..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6196542) SL Sallie L. Research and Evaluation Manager > "I find the distribution features to be a bit clunky." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7022089) LY LaMar Y. Executive Director > "Real-time dashboards make it simple to monitor completes and drop-offs, and exports (CSV/Excel/API) are clean for analysis." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7015517) IR Isabel R. Data Consultant at > "In order to do data analysis, the way that CSV downloads is not ideal (you have to modify the CSV quite a bit in order to integrate it to..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4313040) LY LaMar Y. Executive Director > "Support has been responsive to advanced logic and integrations." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7015517) JH Jolene H. Senior Manager of HR and Operations > "I also find QuestionPro to be less user friendly than SurveyMonkey, but there is functionality that I do not use, and that might be..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6683150) IR Isabel R. Data Consultant at > "The is a lot of different question options that are very useful, the question library is very useful to integrate different surveys, love..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4313040) Arissa P. Executive Director > "QuestionPro's customer service is horrible." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7107835) CH Christopher H. Chief Information Officer > "The platform is easy to use and integrates with our website and social media channels" [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6009552) KD Kenny D. Research Policy and Advocacy > "This is a very minor gripe but can get annoying when you are under time pressure." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6277916) Megan S. Executive Director > "It is fairly easy to use, and the platform is more powerful than I initially expected." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7189828) BS Bob S. Association Administrator > "Sometimes when I use the visual editor I have issues with it resizing the images to the original size instead of what I set it at in the..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3552149) Anna G. President > "The software is extremely easy to use." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7152649) CS Culeen S. Director > "I need to use it a bit more to see if there is something I like least. Although just playing around with a test survey, I did not like..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3307537) [View Reviews](https://www.capterra.com/p/135455/QuestionPro/reviews/) Stanley K. Software Engineer > "With this integration you will be able to answer a form and make a payment online and in mobile applications in..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6705333) SG Sarah G. Manager of Visitor Engagement > "It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170673) VR Verified Reviewer Support Operations > "I like that our team can create a custom CSAT survey that can then import results back into our tickets in..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___7004838) OE Omar E. Customer experience manager > "Reporting, synchronizing, couldn't get my data on google sheet, customer service couldn't solve my issue " [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6177580) SF Sarah F. Office Manager > "I feel having the personalized surveys for our employees has made our moral better. Whether it is a survey about..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6841448) CL Chris L. Sales Operations > "It can be challenging sometimes to upload contacts/clean uploaded contacts." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170666) JS Jeremy S. Partner > "Happy with the use of the tool, we have found far more capable than the free or bundled solutions with office..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6857129) TM Tarun M. Assistant Manager > "There are few features pertaining to global variable that many time don't work." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175605) CN Claire N. Project Manager > "Robustness and efficiency for extracting actionable insights." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6587971) ZS Zulfiqar S. AVP > "emailing mechanism and slow processing of data" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175628) MD Michelle D. Student Experience Specialist > "The downloadable excels make it easy to analyze our data too." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6842272) KP Kristy P. Director > "Additionally, there is not "save and come back" option on their surveys. If you do not finish them in one..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908) VR Verified Reviewer Support Operations > "Simple to use and if you need metrics, reports or integrations with other services they do it all!" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___7004838) AJ Ahamed J. Business Development Manager > "Some of hte old-fashioned features are not available anymore." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175930) AD Ayikoru D. Finance and Administration Officer > "Integrates well with live chat tools and ticket tools to offer customer support as same as survey collection" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6421720) ME Mohamed E. Student > "Non functional for thr most of the time." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170799) NF Niall F. Head of Design > "Good level of customisation and an excellent range of question types for quantitative and qualitative measuring." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175906) Alekhya H. Clinical investigator > "The survey building tool is good ,but it has some bugs and need developers assistance." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4615496) Romaric S. Web designer > "The analytic & reporting parts of the tool also work well and provide in-depth data on how users interact with my..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066) Halimatun Z. IT Manager > "I have tried to moving around some of the text field on the survey form, but it just not snapped on the grid that..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3203824) JS Jeremy S. Partner > "Strong support from the client services team." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6857129) KP Kristy P. Director > "They then tried to charge me for an entirely new set of surveys without my knowledge of consent." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908) Ganapathi N. Product developer > "The form can be build from the blank scratch and can use different themes so that customers can give their..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4631931) Mayerly G. bachelor > "I also noticed that the integration with other analysis tools is not as easy as I would have liked." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4844510) CP Chandrakeerthan P. student > "The best feature of surveysparrow is that it has a lot of inbuilt templates for creating surveys." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4564605) KP Kristy P. Director > "Pricing model was not transparent." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908) MR Melinda R. Managing Director > "It makes handling business surveys easy including easy building of forms" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6061049) DC Dianne C. PRESIDENT > "We received no alert to our card to be billed so we could call to cancel." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327) Romaric S. Web designer > "With this natural and friendly touch, the customer feels extremely engaged and that boosts the overall conversion..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066) CG Chaitanya G. Associate software test engineer > "The prices are high." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4624187) MR Melinda R. Managing Director > "It ,makes engagements and feedback collection easy" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6061049) Ganisetti U. Student > "The overall experience is Not bed." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4631567) Joël T. Senior Frontent Developer > "It helps us to create realistic user-friendly feedback (survey) forms with human-like feelings." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4829422) DC Dianne C. PRESIDENT > "This means they hacked us in an effort to refuse a refund." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327) Romaric S. Web designer > "Survey Sparrow is my #1 online survey builder. Nor the purpose of my surveys, Survey sparrow has always met my..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066) DC Dianne C. PRESIDENT > "We received no benefit from it. After our tech support removed their code, I was alerted yesterday" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327) JLD J'La D. Community Outreach > "It's a very simple yet aesthetically pleasing application and easy for end-users to navigate." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170711) VR Verified Reviewer Owner > "The customer service is not very good. When you do get someone on line to help you- they tend to answer a..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#GetApp___2444704) MA Mohammad A. Software developer > "Using the skip questions tool is great as well for email surveys where there is more coverage to more users." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4668766) VR Verified Reviewer Owner > "I learned this by waiting an extended time over the weekend, then finding out on Monday that there was no..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#GetApp___2444704) SD Shravya D. Consultant > "Good, but can definitely be more customized to requirements" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6206401) Carolina F. Merchant Success Analyst > "We had some difficulties when sharing the survey with customers and team members in China." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2587877) SD Shravya D. Consultant > "Platform is intuitively designed and many good features." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6206401) Godfrey C. Technical Quality Manager > "It is harder to customize using survey forms" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2952440) Halimatun Z. IT Manager > "Great things with SurveySparrow is, i can build a survey form easily with the build-in template that they have..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3203824) Godfrey C. Technical Quality Manager > "It is tough to deal with drag and drop question boxes." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2952440) MaR Matías R. Data Engineer > "Is an easy tool to implement NPS in for our customers." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6174560) JD Jessica D. founder > "Customer service is an absolute joke." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2746485) Mayerly G. bachelor > "What I like the most about this platform is its conversational approach instead of having customers fill out a..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4844510) Mayerly G. bachelor > "I also noticed that the integration with other analysis tools is not as easy as I would have liked." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4844510) PM Paulina M. Owner > "Great costumer satisfaction indicator, excellent for new client inquiries" [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6201069) VR Verified Reviewer Owner > "The customer service is not very good. When you do get someone on line to help you- they tend to answer a..." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#GetApp___2444704) Romaric S. Web designer > "The survey sparrow form builder is very neat and there are even tons of pre-built templates available." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066) JD Jessica D. founder > "Customer service is an absolute joke." [See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2746485) [View Reviews](https://www.capterra.com/p/168823/SurveySparrow/reviews/) ## User interface [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/) 4.76 (542) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) 4.41 (123) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important QuestionPro Top features 34/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Collaboration Tools - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Exporting - Data Import/Export - Data Security - Data Visualization - Decision Making - Drag & Drop - Dynamic Content - Email Management - Email Marketing - Email Reminders - Engagement Tracking - Feedback Management - Gamification - Generative AI - Interactive Content - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multilingual Surveys - Multimedia Support - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Online Polling - Phone Polling - Presentation Tools - Proactive Assistance - Pulse Surveys - Q&A Management - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data [See all features](https://www.capterra.com/p/135455/QuestionPro/#features) SurveySparrow 32/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Collaboration Tools - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Exporting - Data Import/Export - Data Security - Data Visualization - Decision Making - Drag & Drop - Dynamic Content - Email Management - Email Marketing - Email Reminders - Engagement Tracking - Feedback Management - Gamification - Generative AI - Interactive Content - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multilingual Surveys - Multimedia Support - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Online Polling - Phone Polling - Presentation Tools - Proactive Assistance - Pulse Surveys - Q&A Management - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data [See all features](https://www.capterra.com/p/168823/SurveySparrow/#features) ### Recognition QuestionPro is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value Survey Software (2026)  Best Value Survey Software (2025)  Best Value Survey Software (2024)  Best Value Survey Software (2023)  Best Value Survey Software (2022)  SurveySparrow is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support QuestionPro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SurveySparrow Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details QuestionPro - By Question Pro - Located in United States - Founded in 2002 SurveySparrow - By SurveySparrow Inc. - Located in United States - Founded in 2017 ## Popular Comparisons [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) vs [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) $83/month Price $35/month 4.7 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135455-201674/QuestionPro-vs-Enquetes-Maken) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.41 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Contact vendor for pricing Price $0 4.3 Features 4.4 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/168823-176571/SurveySparrow-vs-Google-Forms) [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $83/month Price $0 4.7 Features 4.4 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/135455-176571/QuestionPro-vs-Google-Forms) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.41 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Contact vendor for pricing Price $30/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/168823-253516/SurveySparrow-vs-SurveyMonkey) [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $83/month Price $30/month 4.7 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135455-253516/QuestionPro-vs-SurveyMonkey) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.41 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158456-168823/JotForm-4-0-vs-SurveySparrow) [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $83/month Price $39/month 4.7 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/135455-158456/QuestionPro-vs-JotForm-4-0) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.41 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.3 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-168823/Connecteam-vs-SurveySparrow) [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) $83/month Price $39/month 4.7 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135455-137289/QuestionPro-vs-Typeform) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.41 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-168823/Typeform-vs-SurveySparrow) [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) vs [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) $83/month Price $55/month 4.7 Features 4.2 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/72549-135455/Alchemer-vs-QuestionPro) [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.41 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) vs [Sogolytics](https://www.capterra.com/p/127957/SoGoSurvey/)[4.69 (729)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/) Contact vendor for pricing Price $0 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127957-168823/SoGoSurvey-vs-SurveySparrow)