--- title: "Compare QuestionPro vs SurveyHero 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare QuestionPro and SurveyHero based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/135455-191055/QuestionPro-vs-SurveyHero" page_type: "comparison" language: "en" --- # QuestionPro vs SurveyHero Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: QuestionProSurveyHero2/4 selected [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.8 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.7 (230)](https://www.capterra.com/p/191055/SurveyHero/reviews/) [## QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.8 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) Starting Price $83.00/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [542 reviews](#user-reviews) Positive 528 Neutral 6 Negative 8 [## SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.7 (230)](https://www.capterra.com/p/191055/SurveyHero/reviews/) Starting Price $35.00/month Value-for-Money 4.2 Functionality 4.6 Ease of Use 4.8 Customer Service 4.5 Reviews Sentiment Based on [230 reviews](#user-reviews) Positive 228 Neutral 2 Negative 0 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Zoho Survey 4.6 (455) * * * Starting Price $35.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * Highest Rated ### Tremendous 4.8 (547) * * * Starting Price $0.00 Flat Rate Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ### Connecteam 4.6 (5,315) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### SurveyMonkey 4.6 (10,512) * * * Starting Price $30.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 4,931 reviews from survey software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit Not enough reviews Feature ratings Multiple Question Types 4.8 Customizable Questions 4.8 Data Security 4.6 Anonymous Feedback 5.0 Real-Time Data 5.0 \--%Fit Missing features Feature ratings Multiple Question Types 4.7 Customizable Questions NA Data Security NA Anonymous Feedback NA Real-Time Data NA User satisfaction User satisfaction 4.8 User reviews[542](https://www.capterra.com/p/135455/QuestionPro/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.8 Customer support 4.7 User satisfaction 4.7 User reviews[230](https://www.capterra.com/p/191055/SurveyHero/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.2 Customer support 4.5 Price starts from Price starts from $83Per User, Per Month - Free version - Free trial Price starts from $35Flat Rate, Per Month - Free version - Free trial Best for Best for It is designed for academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more. Best for HR, Students, Marketing, Event Managers, Social Influencers or any other professional who requires quick and easy feedback from their customers, employees or user base. ## User reviews Pros & cons AP Andreas P. Senior Researcher > "We especially appreciate the advanced survey logic, filtering options and the flexibility in designing complex questionnaires for..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7150204) LT Lourdes T. Parent Educator > "Some advanced features can feel overwhelming at first, and certain customization options require a bit of a learning curve." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7201972) MS Meghan S. Executive Director > "Conversely, I know it offers advanced research workflows, mobile friendly, and advanced analytics if that is what I needed. " [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7132947) KM Kristen M. Executive Director > "If I have multiple browsers open (and sometimes even if I don't), I'll get an alert that says I'm using it on multiple devices and it..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6794096) LP Lisa P. Executive Director > "Feedback collected has allowed us to plan programs and processes needed for growth. Although we have needed minimal customer support,..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7128006) Aydan N. Marketing Manager > "Interface can be unintuitive at times, making complex survey creation slower." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7095480) LY LaMar Y. Executive Director > "Real-time dashboards make it simple to monitor completes and drop-offs, and exports (CSV/Excel/API) are clean for analysis." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7015517) ET Ethan T. Communication Specialist > "Navigation can feel a little cluttered compared to lighter survey tools." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7045512) MM Marielle M. Policy and Grants Manager > "We were able to translate into 6 languages and add an audio play option for respondents to hear each question and answer read aloud - a..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6802311) SS Sarah S. Marketing and Communications > "Needing to renew the license every year and losing access to our surveys when it expires is challenging." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6683113) JA Jesper A. CIO,COO > "The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7002628) SL Sallie L. Research and Evaluation Manager > "I find the distribution features to be a bit clunky." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7022089) AY Art Y. Executive Director > "QuestionPro is exactly what we need as a small non-profit: access to robust survey design features, including branching, and the..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6575711) Aydan N. Marketing Manager > "Customer support response can sometimes be slow" [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7095480) KS Keven S. President > "The system offers powerful advanced features for our organization and has enabled us to create customized forms to survey our community." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6664280) JH Jolene H. Senior Manager of HR and Operations > "I also find QuestionPro to be less user friendly than SurveyMonkey, but there is functionality that I do not use, and that might be..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6683150) ET Ethan T. Communication Specialist > "The reporting dashboard gives quick, useful insights, and the export options make it simple to move data into other tools." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7045512) Jordyn C. Vice President of Technology > "The surveys look a little older/outdated compared to other survey programs." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7003088) SR Stephanie R. ED > "We have been using QuestionPro for some years and it meets all our program evaluation and research needs as a small nonprofit supporting..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7022846) CS Carly S. Resource Navigator > "I did not know I would not have access if I did not do this review for the non - profit membership." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6682876) NM Natasha M. Outreach Coordinator > "What I like best about QuestionPro is that it offers a strong all-around survey platform." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7164908) BD B D. Executive Director > "The application we put online was difficult for the applicants." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7000149) JM Jared M. Web and Analytics Manager > "The surveys are easy to set up, easy for our patrons to use, and provide valuable insight on our customer satisfaction, preferences, and..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7181167) AM Amanda M. Area Director > "Some of the features such as saving results to PDF don't work fully and I haven't received the support needed to resolve the issue." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6331900) AZ Andrea Z. Chief Admin Officer > "Their customer support is also very active and responds quickly to questions or requests, which makes the experience even better." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7151103) LH Levi H. Data project mamager > "The free version had an unfortunate banner over the edge of the screen that made it difficult to submit some free surveys." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___5078694) Erica S. Executive Director > "I like that I can create different types of questions to capture nuanced feedback from our clients." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7075372) Arissa P. Executive Director > "QuestionPro's customer service is horrible." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7107835) AP Andreas P. Senior Researcher > "The platform is intuitive to use and works well for both smaller studies and larger surveys." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7150204) LS Levent S. Consultant > "I wish I was able to create a simpler menu for my profile, there are too many options." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6234196) MS Meghan S. Executive Director > "The best thing about QP is that it works with small non-profits." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7132947) TH Thomas H. Director of Faith Formation and Evangelization > "It can produce a complex data set and that can be difficult to navigate at first." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6016183) AZ Andrea Z. Chief Admin Officer > "The platform is intuitive, practical, and makes it simple to create, distribute, and manage surveys." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7151103) BD B D. Executive Director > "This kind of requirement felt coerced." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7000149) Jordyn C. Vice President of Technology > "I am able to make a variety of surveys and organize them into different folders, keeping my dashboard organized." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7003088) IR Isabel R. Data Consultant at > "In order to do data analysis, the way that CSV downloads is not ideal (you have to modify the CSV quite a bit in order to integrate it to..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4313040) AS Amanda S. Certified Child Life Specialist > "Our organization loves the ease of use in creating surveys for our membership." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7146473) DR Daniela R. Evaluation Manager > "Our NGO account requires a yearly renewal, this could be a bit cumbersome." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6186045) Anna G. President > "Great tools to create surveys that are complex." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7152649) KR Kathleen R. Executive Director > "The default report dashboard often includes data that isn’t useful or appropriate for our needs, however, we do have the ability to..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3843196) AH Andrew H. Library Director > "The AI tools also make it easy to build out a professional-looking survey." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7148544) KD Kenny D. Research Policy and Advocacy > "This is a very minor gripe but can get annoying when you are under time pressure." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6277916) JC Johanna C. Innovative Solutions Manager > "As a nonprofit, we get to benefit from all of the features of Questionpro, and we use it to have exit-surveys after our workshops." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6665511) BK Brenna K. Board Chair > "There are so many options to choose from, it can be a bit daunting." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6132442) JL Jacy L. Program and Impact manager > "It allows us to upload things with ease and quickly collect data." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7065851) KC Kristina C. Executive Director > "We were researching survey software and every other platform was either way outside of our price range or did not offer the feature we..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4641791) AS Amanda S. Certified Child Life Specialist > "The design options are user friendly and our survey recipients have also reported ease of use." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7146473) AK Anna K. Global Senior Insights Manager > "I compare it with Qualtrics that I was using for 8 years and I can definitely tell it's way below when it comes to reliability, overall..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3146254) JA Jesper A. CIO,COO > "For us, QuestionPro strikes the perfect balance: robust enough for complex, multi-community projects, but accessible enough for everyone..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7002628) VG Victoria G. CEO > "Importing surveys hasn't worked well for us but it could be I have not imported the data correctly." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4635373) AM Aidan M. Executive Director > "It saved us a bunch of time coding and creating charts so we can get our data out in front of more potential partners." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6835647) AM Andrew M. IT Manager > "As with almost any online software, some organizations (especially government agencies) block websites such as QuestionPro. " [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4269855) JR Jennifer R. PRESIDENT and CEO > "Question pro provide many options and features that other survey programs do not." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7014188) CC Casey C. Northeast Regional Coordinator > "sometimes the export function doesn't export correctly" [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4965277) RA Rachel A. Executive Director > "Easy to manage many different surveys, including the ability to copy from a template and use custom pre-crafted responses." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6551184) TO Tasha O. Program Evaluation Specialist > "It's too easy to make question logic mistakes, which affects the questions shown on our surveys." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4513896) Arissa P. Executive Director > "The initial price point is good for nonprofits through techsoup but advanced features are not included." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7107835) TW Troy W. IT Director > "Nothing at all other than having the non-profit account expire and not being notified it needed to be renewed." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4454004) Caitlin E. Senior Director of Education and Outreach > "This helps our bottom line significantly and lets us focus on the services we provide instead of having to pay for an evaluation software." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6867579) BS Bob S. Association Administrator > "Sometimes when I use the visual editor I have issues with it resizing the images to the original size instead of what I set it at in the..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3552149) Anna G. President > "Easy and intuitive way of creating logic/skip patterns etc. " [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7152649) BC Bruce C. Board Member > "Had issues with yahoo rejecting too much email in a short span." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4512813) JS Janim S. Director of Enrollment and Community Engagement > "As a public school surveying over 1,000 constituents, QuestionPro has been effective for our survey needs." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6827528) LB Lora B. Executive Director > "It is easy to overlook customizing a thank you/etc end note, and then the default ones in the system can be not so great (like include..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3469770) KS Kasey S. Executive Director > "I like its ease of use and aesthetics for customer-use when completing surveys." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7139554) VM Vittorio M. Project Coordinator > "One feature that I don't think is available is tracking who completes the survey while still keeping it anonymous." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3340252) JA Jesper A. CIO,COO > "Having complete control over our data sets ensures that we can honor both community trust and research integrity." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7002628) CS Culeen S. Director > "I need to use it a bit more to see if there is something I like least. Although just playing around with a test survey, I did not like..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3307537) LH Lisa H. Chief Strategy Officer > "Overall, QuestionPro is my go to tool for community surveys and needs assessments because it is easy to use, has many formatting options,..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6847980) LE Lori E. Project Director > "We were not alerted before they discontinued their relationship with Techsoup, which meant that we didn't have access to our account in..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3614989) SD Sabina D. Associate > "I also like the survey design features." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7135646) CR Colleen R. Program Director > "Some features take a bit of time to figure out. And changing interfaces have recently made it more difficult to find how to do something..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3529105) TT Tom T. Director > "We have used the insights gained from our survey projects to continuously improve the programs and services we offer to the community." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6673631) VR Verified Reviewer Pastor > "The account needs to be renewed periodically, which can be a bit of a hassle." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3523256) SL Sallie L. Research and Evaluation Manager > "Surveys are easy to build, easy to track, and my colleagues love how they can access real-time results through analytics dashboards." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7022089) IL Ian L. Information officer > "As yet i have not found a way to export or customise the graphical information." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3392233) VC Vicki C. Deputy President > "Friendly helpful staff are available to talk through any issues." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7113254) SR Shine R. Researcher > "As we are on the non-profit license, some features are unavailable or limited" [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3435311) LP Larisse P. Founder > "One of the standout features of QuestionPro is its library of pre-made templates that cover various survey types, accompanied by a..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6196542) KW Kim W. Admin > "For basic survey functionality it can be quite pricey." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3458596) AP Andreas P. Senior Researcher > "The platform is intuitive to use and works well for both smaller studies and larger surveys." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7150204) LT Lourdes T. Parent Educator > "Some advanced features can feel overwhelming at first, and certain customization options require a bit of a learning curve." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7201972) AZ Andrea Z. Chief Admin Officer > "The platform is intuitive, practical, and makes it simple to create, distribute, and manage surveys." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7151103) Aydan N. Marketing Manager > "Interface can be unintuitive at times, making complex survey creation slower." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7095480) Anna G. President > "Easy and intuitive way of creating logic/skip patterns etc. " [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7152649) ET Ethan T. Communication Specialist > "Navigation can feel a little cluttered compared to lighter survey tools." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7045512) LP Larisse P. Founder > "One of the standout features of QuestionPro is its library of pre-made templates that cover various survey types, accompanied by a..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6196542) SL Sallie L. Research and Evaluation Manager > "I find the distribution features to be a bit clunky." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7022089) LY LaMar Y. Executive Director > "Real-time dashboards make it simple to monitor completes and drop-offs, and exports (CSV/Excel/API) are clean for analysis." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7015517) IR Isabel R. Data Consultant at > "In order to do data analysis, the way that CSV downloads is not ideal (you have to modify the CSV quite a bit in order to integrate it to..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4313040) LY LaMar Y. Executive Director > "Support has been responsive to advanced logic and integrations." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7015517) JH Jolene H. Senior Manager of HR and Operations > "I also find QuestionPro to be less user friendly than SurveyMonkey, but there is functionality that I do not use, and that might be..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6683150) IR Isabel R. Data Consultant at > "The is a lot of different question options that are very useful, the question library is very useful to integrate different surveys, love..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4313040) Arissa P. Executive Director > "QuestionPro's customer service is horrible." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7107835) CH Christopher H. Chief Information Officer > "The platform is easy to use and integrates with our website and social media channels" [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6009552) KD Kenny D. Research Policy and Advocacy > "This is a very minor gripe but can get annoying when you are under time pressure." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6277916) Megan S. Executive Director > "It is fairly easy to use, and the platform is more powerful than I initially expected." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7189828) BS Bob S. Association Administrator > "Sometimes when I use the visual editor I have issues with it resizing the images to the original size instead of what I set it at in the..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3552149) Anna G. President > "The software is extremely easy to use." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7152649) CS Culeen S. Director > "I need to use it a bit more to see if there is something I like least. Although just playing around with a test survey, I did not like..." [See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3307537) [View Reviews](https://www.capterra.com/p/135455/QuestionPro/reviews/) VR Verified Reviewer Data Analyst > "It has proven to be a secure and robust platform for our company's feedback initiatives. Despite the minor learning curve..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7176484) Marija C. English Language Teacher > "One downside of SurveyHero is that some advanced features, such as detailed analytics, branding customization, and collaboration..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7157833) VR Verified Reviewer Graphic designer > "The multilingual option was particularly useful for my master's thesis survey, as it allowed me to collect responses across..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7137978) Andrew M. Student > "Can't export pdfs or csv files of the results of the data and only have limited options for the default graphs that it shows you" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7141769) Michele C. MPhil Student > "Very user-friendly, the multi-language function is very handy, and the customisation of the questionnaires allows you to have..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7145551) Divyam B. Student > "Some of the advanced data export options (like exporting directly to SPSS or Excel with advanced filters) are locked behind..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7052075) EE Em E. Student > "The best part of SurveyHero is the ability to insert bulk responses with a simple copy and paste." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7176499) VR Verified Reviewer Student > "The primary drawback is the pricing structure, which can feel steep compared to some key competitors, especially for smaller..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128) VR Verified Reviewer Student > "The conditional logic features are particularly powerful, allowing for highly personalized and dynamic question paths that..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128) RD Rhonda D. Staff Technician MFG Engineering > "The graphs generated for my data had odd labels for x and y axis with no way to change them." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7096384) BR Brooke R. Director > "SurveyHero allows users to adjust colors, themes, and layouts so surveys can match branding or look more visually appealing." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7110432) NG Nicole G. Trainee > "It wasn't easy to find the settings on how the data will be collected in terms of - is it anonymos or not and I wanted to be sure,..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7030728) NL Noah L. Student > "The report summary makes is very easy for me to present valid data and materials to my classmates and teachers on my new topic." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7129276) CS Chloe S. Student Radiographer > "SurveyHero has limited customization options for free users, which can restrict design flexibility." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6590442) VR Verified Reviewer Masters Computer Science > "The free student access is precious for academic research purposes, and the platform's reliability in handling detailed..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6587899) NC Nicholas C. Assistant Coach > "The only thing that I didn't like was that it was not super clear to me what level of subscription I was signing up for when I..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6511902) MS Marie S. Master's Student > "I enjoy the logic features that allow to hide or reveal questions depending on participant responses." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7174230) AV Aku V. Associate professor > "Implementation of survey-level randomization (for example, for experimental studies) is a bit clunky." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6871234) AC Arbi C. Student > "It provides a seamless experience for creating, customizing, and distributing surveys, which is essential for my research project." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6587763) JM James M. Head of Talent and Development > "Expiration of surveys on basic plan, unable to get previous results, etc" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6671829) AQ Alissa Q. \- > "The app has helped me efficiently design surveys for academic research and collect responses seamlessly." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7081197) NR Nicole R. Admin Service Manager > "You can't review responses with the basic account after 30 days." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6549348) SK Samantha K. Office Staff > "This site allows me to collect the information I need." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7150349) FD Frederico D. Master's Student > "Freemium is too limited (10 questions amount to nothing, honestly)" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6566835) SB Sercan B. ka > "The ability to upload images directly into questions is extremely useful, especially for academic projects where participants need..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7058308) IP Isaac P. Student > "Need to pay for it in some use cases which can be inconvenient." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6565225) JO Jefney O. Researcher > "I like how I can customize what kind of surveys I ask and it allows me to gather data in different methods" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6529224) KH Kayla H. Student > "sometimes in survey hero it lags out on survey hero." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6539801) VR Verified Reviewer Graphic designer > "I filled in the entire survey and used the translation feature, which worked smoothly." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7137978) RG Raquel G. Student > "So I needed to upgrade it which as a student can be a bit costly, especially because there is no option to pay monthly and I am..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6266268) AQ Alissa Q. \- > "The interface is clean, intuitive, and allows me to create professional surveys quickly." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7081197) MW Maxime W. PhD Candidate, entrepreneur > "The website and the app isn't translated." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6661188) Marija C. English Language Teacher > "SurveyHero is easy to use, beginner-friendly, and has a clean interface that makes creating and managing surveys simple." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7157833) MW Mary W. Student > "did not recognize student account directly" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6765318) Michele C. MPhil Student > "Customer service is also quick and efficient, the added a language that I requested in just a few days" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7145551) JO Jefney O. Researcher > "I don't know how long a survey can last." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6529224) Divyam B. Student > "It’s perfect for simple surveys, though you might hit a ceiling if you need highly complex logic or custom branding." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7052075) ZT Zoe T. Student > "good, although exporting is annoying because you have to pay" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6577589) ER Emily R. Marketing Communications Specialist > "I can pause the survey in the middle of taking it and I really like that about it." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7141351) SG Sierra G. Student > "so I do not have anything that I like least about the service." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7089896) CO Chibuzo O. Student > "This feature is invaluable for my PhD dissertation in which I have to collect survey data from respondents in two countries" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6634528) AA Ashton A. Student > "Cost money which is a pain in the butt for real" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6531796) MFT Mahir Faysal T. Student > "An excellent tool for organizing and deploying surveys." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7163148) KK Kristi K. Deputy Principal > "I am now unable to collect data on closed surveys without paying $35 a month." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6276981) SB Sercan B. ka > "The fact that it is free for students is also a huge advantage, since it supports research and education without extra costs." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7058308) AM Alex M. Manufacturing Engineer > "There is no way to export the data with the basic version." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6445965) VR Verified Reviewer RA > "Building, translating, and distributing surveys felt smooth, and the platform offered everything I needed without unnecessary..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7055129) YZ Yujing Z. Ph.D.Graduate Student > "Especially once the survey has been sent but it takes a while to get responses, yet we continued being charged." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6172576) KK Kenza K. Epidemiology Research student > "I especially appreciate the wide range of question types and the flexibility in customizing surveys to suit different needs." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6522290) MP Molly P. Student > "I just applied and I have not used it yet." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6646066) VR Verified Reviewer Student > "This allows me to focus on crafting the right questions rather than fighting with the software." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128) MM Michelle M. office tech > "the only thing i do not like about it is the free trial that it limits you on a lot of things" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6367095) SR Samantha R. Student > "There are a lot of different options for question/ answer development and endless ways to make this survey custom to what you want." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6544355) HM Hannah M. Student > "The price for the subscription is a little high in my opinion." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6351955) TP Tara P. CTAE Director > "I was able to use the free version to accommodate my needs for a regional meeting survey." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7093957) MB Mika B. Project Manager > "Also there are not much admin features and managing the whole platform is very difficult." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___3480993) NH Niklas H. digital konceptdeveloper > "you have a lot of options for survey implementations that can make the survey really good." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7054358) MS Mohammed S. Field Manager > "Their pricing model is not the greatest." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___2967278) AT Asil T. Student > "User friendly and easy to use and I can create surveys with my student account for absolutely free which is very important for..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7039615) MB Mika B. Project Manager > "Also there are not much admin features and managing the whole platform is very difficult." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___3480993) JC Jennifer C. Makeup Artist > "It simplifies the process for both creators and respondents, making it ideal for quick feedback or detailed research." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6607410) Divyam B. Student > "Some of the advanced data export options (like exporting directly to SPSS or Excel with advanced filters) are locked behind..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7052075) [View Reviews](https://www.capterra.com/p/191055/SurveyHero/reviews/) ## User interface [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/) 4.76 (542) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/) 4.70 (230) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important QuestionPro Top features 34/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Collaboration Tools - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Exporting - Data Import/Export - Data Security - Data Visualization - Decision Making - Drag & Drop - Dynamic Content - Email Management - Email Marketing - Email Reminders - Engagement Tracking - Feedback Management - Gamification - Generative AI - Interactive Content - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multilingual Surveys - Multimedia Support - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Online Polling - Phone Polling - Presentation Tools - Proactive Assistance - Pulse Surveys - Q&A Management - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data [See all features](https://www.capterra.com/p/135455/QuestionPro/#features) SurveyHero 8/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Collaboration Tools - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Exporting - Data Import/Export - Data Security - Data Visualization - Decision Making - Drag & Drop - Dynamic Content - Email Management - Email Marketing - Email Reminders - Engagement Tracking - Feedback Management - Gamification - Generative AI - Interactive Content - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multilingual Surveys - Multimedia Support - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Online Polling - Phone Polling - Presentation Tools - Proactive Assistance - Pulse Surveys - Q&A Management - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data [See all features](https://www.capterra.com/p/191055/SurveyHero/#features) ### Recognition QuestionPro is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value Survey Software (2026)  Best Value Survey Software (2025)  Best Value Survey Software (2024)  Best Value Survey Software (2023)  Best Value Survey Software (2022)  SurveyHero is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support QuestionPro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SurveyHero Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details QuestionPro - By Question Pro - Located in United States - Founded in 2002 SurveyHero - By SurveyHero - Located in Switzerland - Founded in 2016 ## Popular Comparisons [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) vs [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) $83/month Price $35/month 4.7 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135455-201674/QuestionPro-vs-Enquetes-Maken) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.70 (230)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) $35/month Price $35/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/191055-201674/SurveyHero-vs-Enquetes-Maken) [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $83/month Price $0 4.7 Features 4.4 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/135455-176571/QuestionPro-vs-Google-Forms) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.70 (230)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $35/month Price $0 4.6 Features 4.4 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/176571-191055/Google-Forms-vs-SurveyHero) [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $83/month Price $30/month 4.7 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135455-253516/QuestionPro-vs-SurveyMonkey) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.70 (230)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $35/month Price $30/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/191055-253516/SurveyHero-vs-SurveyMonkey) [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $83/month Price $39/month 4.7 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/135455-158456/QuestionPro-vs-JotForm-4-0) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.70 (230)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $35/month Price $39/month 4.6 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158456-191055/JotForm-4-0-vs-SurveyHero) [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) vs [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.41 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) $83/month Price Contact vendor for pricing 4.7 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/135455-168823/QuestionPro-vs-SurveySparrow) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.70 (230)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) $35/month Price $29/month 4.6 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-191055/Connecteam-vs-SurveyHero) [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.76 (542)](https://www.capterra.com/p/135455/QuestionPro/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) $83/month Price $39/month 4.7 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135455-137289/QuestionPro-vs-Typeform) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.70 (230)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 4.3 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/191055-246649/SurveyHero-vs-Microsoft-Forms)