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Academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more.
All professionals who want to use the survey and form builder quickly and easily.
The not for profit pricing is most helpful. Love the ease of building a survey and getting professional survey results graphed for me.
The different tiers of pricing was annoying, I got one of the basic packages and was unable to filter my results based on demographics.
Constantly improving product and outstanding and proactive customer support. Very good range of question type pro formas and capacity to modify the looks to suit individual clients and customers.
I used this to house my dissertation data and almost lost the data. This was stressful and almost added years to my dissertation.
There are many current features and functionality that are popular in the survey space. To be quite honest, the level of support you receive is amazing.
The weighting tool is broken and not calculating well. There were some reports during our campaign of a very slow loading times, which cause some respondents to stop respond to the poll in the middle.
The ability to learn how to use on my own, but still has great help sections and live chat option if I was in a bind. The free trial is great and offers the meat of what you get with a basic plan.
No real cons really, but implementing some features take a bit more time than I expected.
This happens to be one of my best software for form submission and wouldn't exhitate to recommend it to anyone. The ease and simplicity of its process is top notch.
Missing links or drop down menu once you tap picture(with rules -show/hide). No prices range for basket option(from -to).
My overall experience with forms.app has been outstanding. I haven’t had any issues with it and it works perfectly.
Customer support is some pathetic for its users.
The format of the app itself is very easy to understand and use. I love that it is very simple to download and save after being created.
So much to offer...it can be overwhelming. Somewhat confusing pricing options.
What i like about this software tge most is it ease of use, and the ability to easily integrate it to my existing solutions.
I am not sure I encountered any challenge, the few times I used the app.
Catriona: My name's Catriona. I am the managing director of BRCA in BC, and my rating of QuestionPro is a 4 out of 5. We weren't using anything heavily before QuestionPro. We're a growing organization. We did use Hushmail forms before QuestionPro briefly and found that the data analysis side of it was wholly insufficient for our needs, and so that's why we switched to QuestionPro. In part, we chose QuestionPro because they do work with nonprofits and we are a small nonprofit and they were able to provide us with the level of data management and analysis capabilities that we need as well as the level of security that we require because we work with a lot of healthcare organizations and use a lot of highly sensitive health information in our analysis and required a very high level of those requirements in the system that we used, and they were able to provide us all of that capability at a price that was affordable for a nonprofit, which for now is free at our level. The startup was one of the most challenging aspects of the process, which is part of why my rating is a 4 out of 5, not a 5 out of 5. It took quite a few meetings with the folks at QuestionPro, and I found the customer service a little inconsistent. They didn't always follow through in a timely manner on their emails to me, and it just took more meetings to get things going than I had expected it would take, and so that was probably the most challenging part of the process. Since we've been up and running with them, it's been very easy. Just give yourself lots of time to work with them and get started. The software itself is very functional and can certainly do mostly what anyone could need I would say beyond extremely sophisticated analysis. You can upgrade and get some extremely sophisticated analysis with this software. It is very flexible and I would say it's overall quite user-friendly and offers a very high level of security if that's a concern to you. So my advice is mostly just give yourself lots of time and make sure it's the right software for you. Right now we're very happy with it.
Ernesto: Hello, my name is Ernesto. I'm the owner and lead designer of my company. I'm using forms.app and give it a five star rating. For more reviews, click below. Before forms.app, I was using a lot of spreadsheets to gather data, to collect data and use that data for different projects and report. What we managed to do by using forms was change the way we collect data and make it a lot more intuitive and a lot more user friendly. We started using forms when we figured out what forms were, once we realized the potential for forms to gather data on our behalf. So we didn't have to open up spreadsheets and input little numbers inside. It almost automatically does that. We started exploring and experimenting with it. We got very creative in using it as a project management tool to capture data on current workload and reports as well as capture data for surveys that we do. It couldn't be much more easier to use forms.app. It's very intuitive. As soon as you log into it, it gives you the options and the options are easy to navigate. And once you get the hang of one or two, you can make yourself quite a complex form in little or no time. I highly recommend anybody to use forms.app, especially if you're in the position where your team or your company is using spreadsheets just to calculate data and input data, it's a lot more user friendly. And it actually inspires people to input their information as opposed to spreadsheets.
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