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QuestionPro vs BlueX: Which is a better fit?

Updated on December 1st, 2024
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Summary
Key features rated by users
Features selected based on 11,339 reviews from Survey users.
% Fit
Not enough reviews
Feature ratings
Customizable Questions
4.8
Survey Builder
4.8
Reporting/Analytics
4.7
API
5.0
Data Import/Export
4.7
% Fit
Not enough reviews
Feature ratings
Customizable Questions
--
Survey Builder
--
Reporting/Analytics
--
API
--
Data Import/Export
--
User satisfaction
4.8
User reviews477
Ease of use
4.6
Functionality
4.7
Value for money
4.8
Customer support
4.7
4.8
User reviews10
Ease of use
4.3
Functionality
4.5
Value for money
4.8
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

With over 2.5 million users across 100 countries, we have provided survey software to Fortune 100 companies, academic institutions, small businesses, and individual researchers for over ten years.

Organizations that need a new type of survey creation software offering anyone the ability to gather the feedback they need without being an expert.

User reviews
pros & cons
1 / 4
View Reviews
1 / 3
View Reviews
Video reviews
Catriona R
Managing Director
4.0

Catriona: My name's Catriona. I am the managing director of BRCA in BC, and my rating of QuestionPro is a 4 out of 5. We weren't using anything heavily before QuestionPro. We're a growing organization. We did use Hushmail forms before QuestionPro briefly and found that the data analysis side of it was wholly insufficient for our needs, and so that's why we switched to QuestionPro. In part, we chose QuestionPro because they do work with nonprofits and we are a small nonprofit and they were able to provide us with the level of data management and analysis capabilities that we need as well as the level of security that we require because we work with a lot of healthcare organizations and use a lot of highly sensitive health information in our analysis and required a very high level of those requirements in the system that we used, and they were able to provide us all of that capability at a price that was affordable for a nonprofit, which for now is free at our level. The startup was one of the most challenging aspects of the process, which is part of why my rating is a 4 out of 5, not a 5 out of 5. It took quite a few meetings with the folks at QuestionPro, and I found the customer service a little inconsistent. They didn't always follow through in a timely manner on their emails to me, and it just took more meetings to get things going than I had expected it would take, and so that was probably the most challenging part of the process. Since we've been up and running with them, it's been very easy. Just give yourself lots of time to work with them and get started. The software itself is very functional and can certainly do mostly what anyone could need I would say beyond extremely sophisticated analysis. You can upgrade and get some extremely sophisticated analysis with this software. It is very flexible and I would say it's overall quite user-friendly and offers a very high level of security if that's a concern to you. So my advice is mostly just give yourself lots of time and make sure it's the right software for you. Right now we're very happy with it.

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User interface
135455 video thumbnail}
1 Video
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135455
5 screenshots
246498
1 screenshot
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

QuestionPro

Top Features
33/43
  • Anonymous Feedback
  • Customer Segmentation
  • Data Cleansing
  • Data Security
  • Dynamic Content
  • Gamification
  • Multiple Question Types
  • NPS Survey Structure
  • Real-Time Data
  • Sentiment Analysis
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Drag & Drop
  • Email Marketing
  • Email Reminders
  • Feedback Management
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Offline Response Collection
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Visual Analytics
See All features
Hide Survey Software Features -

BlueX

27/43
Show Survey Software Features +

QuestionPro

BlueX

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QuestionPro
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BlueX
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
QuestionPro
  • By Question Pro
  • Located in United States
  • Founded in 2002
BlueX
  • By Explorance
  • Located in Canada
  • Founded in 2003
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