Shop4D vs Shopmonkey: Which is a better fit?

NaTasha N

Director of Operations

I genuinely feel like the team there care about our business and really want the best, from [SENSITIVE CONTENT] and my boys [SENSITIVE CONTENT] at Tech Support.

I hate to be a downer here but...… I really hate the taxes I have been having to pay since making the change. I mean I have multiplied the taxes several times and it really is painful.

WE have never ask for help and not had a return in less that 5 minutes with resolution every time, Our overall experience is AWESOME.

Don’t be sold by imitations and inferior sales tactics.

I love shop 4D, the company is great, lead by great people. They offer everything from shop management, to marketing, to coaching.

I started using Shop4D within a year of when they opened for business. I was struggling because of family health problems.

We quickly bring the new hires up to speed and they can learn how to be really good at what they do. The weekly training and the built in training is amazing.

NaTasha N

Director of Operations

The hardest part of this software was learning this software. I'm highly skilled in the computer area and I struggled a little in the first week.

Easy to integrate, easy to use, and more features and benefits that work seamlessly. Customers love the way it works with text message updates.

We're a small (growing) team. Before Shopmonkey, one of our weak points as a business was "dropping" customers inadvertently because their calls or emails got lost in the sea of interest.

One the greatest features is it's ability to track procurement processes. The platform also allows effective communication with customers that ensures the work progress is up to date.

It's hard to put a finger on this because whenever a fault is found they are very responsive to fixing it or explaining how to do it when it is end user error.

Has to be the ease of use. It is such a user friendly program and it is only getting better.

In my opinion , a " pay per feature " instead of the bundles packages.

The discount feature is great. The ability to find things by whatever you can remember about the job, customer, or vehicle is great.

A problem that Shopmonkey fixed for me was the constant strain to calculate sales tax, markup pricing, and really staying organized. 10 experience all the way around.