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Designed for auto repair shops, service advisors, parts sourcing departments, digital inspection teams, and shop management professionals, the tool helps order parts, inspect vehicles, and more.
Independent and franchised automotive repair and tire shops in the US and Canada. From small to large shops, including multi-store operations.
I genuinely feel like the team there care about our business and really want the best, from [SENSITIVE CONTENT] and my boys [SENSITIVE CONTENT] at Tech Support.
I hate to be a downer here but...… I really hate the taxes I have been having to pay since making the change. I mean I have multiplied the taxes several times and it really is painful.
WE have never ask for help and not had a return in less that 5 minutes with resolution every time, Our overall experience is AWESOME.
Don’t be sold by imitations and inferior sales tactics.
I love shop 4D, the company is great, lead by great people. They offer everything from shop management, to marketing, to coaching.
I started using Shop4D within a year of when they opened for business. I was struggling because of family health problems.
We quickly bring the new hires up to speed and they can learn how to be really good at what they do. The weekly training and the built in training is amazing.
The hardest part of this software was learning this software. I'm highly skilled in the computer area and I struggled a little in the first week.
Very user friendly and great customer support- New user can use this software almost immediately without too many obstacles. Great and almost seamless integration to QuickBooks.
The second worst problem is lack of user input. There are several areas in the program that work...but require many extra steps that could be reduced with minor coding additions.
What we like about RO Writer is the ease of use and the ability to navigate through the Software.
Constant interuptions in service with NO tech support. Having to wait over 2 weeks for a call back only to have them tell you they have no record of the original call/ problem.
It truly was the best ever ! it was a money machine, awesome records , tracking of techs, mor reports than you could ever need, inventory control, parts ordering, they had the bases covered.
Too many 'features' and repots that are useless. All the time invested into making this software 'better' is just adding useless reports and tracking mechanisms that are meaningless.
Thank you to the customer rep for always assisting myself and my coworkers. He always gives us fantastic customer service.
We often end up with appointments on the wrong day, at the wrong time, because people who use the program occasionally get tripped up by the anomalies/inconsistencies.
Shop4D
Top FeaturesR.O.Writer
Shop4D
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R.O.Writer
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