---
title: "Compare Odoo  vs MasterControl Quality Excellence 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Odoo  and MasterControl Quality Excellence based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/135618-148577/Odoo-vs-MasterControl"
page_type: "comparison"
language: "en"
---

# Odoo vs MasterControl Quality Excellence Features and Cost Comparison

Last updated September 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Odoo MasterControl Quality Excellence2/4 selected

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

[## Odoo](https://www.capterra.com/p/135618/Odoo/)[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$31.10/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [1,331 reviews](#user-reviews)

Positive

1,103

Neutral

103

Negative

125

[## MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$25000.00/year

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

Based on [540 reviews](#user-reviews)

Positive

503

Neutral

35

Negative

2

## Summary

* * *

Key features rated by users

Features selected based on 13,596 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.1

Activity Dashboard

4.2

Contact Database

4.2

Data Import/Export

4.2

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

NA

Activity Dashboard

\--

Contact Database

NA

Data Import/Export

4.2

User satisfaction

User satisfaction

4.2

User reviews[1,331](https://www.capterra.com/p/135618/Odoo/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

4.1

Customer support

3.9

User satisfaction

4.5

User reviews[540](https://www.capterra.com/p/148577/MasterControl/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.2

Customer support

4.5

Price starts from

Price starts from

$31.10Per User, Per Month

-   Free version
-   Free trial

Price starts from

$25000Other, Per Year

-   Free version
-   Free trial

Best for

Best for

Odoo is powerful, flexible open-source software designed for everyone, from individuals running a simple blog to large companies managing a full ERP, adaptable to both SMEs and global corporations.

Best for

Pharma, biotech, and medical device manufacturers, from startups to global enterprises, operating under FDA, EMA, ISO 13485, and GxP requirements across North America, Europe, and Asia-Pacific.

## User reviews

Pros & cons

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The interconnection between applications is flawless: when a sale is validated, the inventory updates automatically, and the invoice is generated in a single..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878)

KC

Kenneth C.

Vice President

> "On Black Friday, when we were doing our first major use of the system during peak season, the cloud synchronization between the e-commerce frontend and the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7164034)

MV

Maya V.

Responsable Territoriale Gironde - Lot et Garonne

> "The software has automated all our manual processes from approval processes control, cash management and work status tracking."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7169989)

KC

Kenneth C.

Vice President

> "Odoo essentially blocks you from changing the core coding so if your company has a unique or "weird" way of completing processes then you will need to..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7164034)

DG

Damian G.

CTO

> "I like the way have in odoo is one big ecosystem, which helps a lot for my clients to have all services in one place."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297)

HD

Hana D.

CEO

> "My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

VR

Verified Reviewer

Senior Accountant

> "ODOO System management make your operation shifts more organized , and reach the KPIs goals by fair allocating humans and time."

[See full review](https://www.capterra.com/p/135618/Odoo/#GetApp___7129050)

Brian B.

President

> "Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

Yatra P.

Omni Associate

> "Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7094259)

Rick C.

Owner President

> "I was and still am unsure the best way to operate whether setting it up on our own servers or running it on other servers from people running it as a third..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042)

HH

Heather H.

Marketing and Communications Executive

> "All teams work on the same interface, guaranteeing perfect consistency of operational data and optimizing overall business management."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

VR

Verified Reviewer

Digital Marketer

> "Overall, it does the job for our needs, but the steep learning curve, integration issues, and sync issues have made it hard to have a seamless experience"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

RP

Ryan P.

Lead Designer

> "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7104273)

HD

Hana D.

CEO

> "No one should be in this situation waking up to see that the fully paid subscription account with database and pos completly deleted without prior notice and..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

Brian B.

President

> "For companies willing to heavily invest in development, it can become deeply integrated into operations, inventory, communications, and accounting."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

DB

Didier B.

Product Owner

> "Odoo open-source and modular nature brings potential downsides, especially for businesses needing deep customizations, reliable third-party app compatibility,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

NS

Novellynn S.

Founder

> "On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

ES

Eugene S.

Chief Product Officer and Co-Founder

> "Also, the tools used for creating your own custom reports are completely frustrating."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572)

GM

Gustavo M.

Manager

> "The fact that everything is integrated into one system – sales, accounting, inventory, and marketing – really helps make workflows smoother and improves..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020)

SD

Sushmita D.

Executive

> "Every meeting and customization session has drained our subscription hours, and we now find ourselves with only 39 out of the original 100 hours remaining—most..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo has been instrumental in streamlining our manufacturing and customer operations, providing flexibility and control over processes like inventory,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

HH

Heather H.

Marketing and Communications Executive

> "Major version updates regularly bring frustrating technical bugs to customized modules."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

VR

Verified Reviewer

Sales Manager

> "Very user-friendly, the next-gen of ERPs, cost-effective regarding the development, all-in-one software that automates all business processes like CRM,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6503028)

DG

Damian G.

CTO

> "Also customization can get pricey when you need something outside the standard setup."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297)

FC

Fujimory C.

Founder

> "Odoo is an all-in-one suite of open-source business applications that integrates a vast range of functions from CRM and e-commerce to accounting, inventory,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883589)

CW

Crispin W.

Director of E-Commerce and Digital Strategy

> "The user interface can feel a bit confusing sometimes, especially when navigating between different apps."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229)

Manuel G.

Manager and Software Architect

> "Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7108815)

HH

Heather H.

Marketing and Communications Executive

> "Furthermore, subscription costs accelerate quickly as you stack applications and users."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

DA

Dan A.

Data Scientist

> "I liked that Odoo provided interaction between the sales and stock modules. When a sale occurred, a delivery order was created and I was also able to track..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6776570)

BT

Benjamin T.

IT-Systemadministrator

> "also some features feel a bit unfinished or need manual adjustments which is annoying sometimes"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7133468)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

Brian B.

President

> "Odoo support acknowledged that the mail process was failing/crashing and ultimately escalated the issue because it could not be resolved immediately."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

VT

Vibha T.

seo

> "We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666)

ES

Eugene S.

Chief Product Officer and Co-Founder

> "It has stopped the rest of the team from having to utilize hundreds of spreadsheets that I hate."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572)

DB

Didier B.

Product Owner

> "Its modular approach, open-source nature, user-friendliness, and support make it an attractive choice, particularly for small and mid-sized businesses looking..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

VR

Verified Reviewer

Digital Marketer

> "Not ideal for businesses looking for a simple, seamless integrations and CRM management."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

HH

Heather H.

Marketing and Communications Executive

> "Being able to start with a single module and activate others as the business grows is a true luxury."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

IW

Isla W.

Senior IT Analyst

> "Took a bit to figure out where everything was, and some workflows aren't as intuitive as they could be."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7163317)

VR

Verified Reviewer

Digital Marketer

> "It can also scale as businesses grow and there is the option to integrate"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

HD

Hana D.

CEO

> "Data Ownership Violation: Despite paying for a full-year Odoo subscription, my database was never created under my CompanyID."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

KK

Karanja K.

Managing Partner

> "Odoo has modernised how things used to work from the analogue fashion of having to have skills to create Websites to Digitalisation of Web-creation through one..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6859100)

LD

Lisbet D.

Manager

> "The drag and drop is unfortunately less flexible than I experienced with Elementor (e.g. photos can only be posted as 100%, 50% or 25%.) But with a little..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6554597)

SbB

Sébastien B.

Co-founder and manager

> "The flexibility, the number of solutions for SMB and the customer service that ALWAYS solved my issues in less than 48 hours."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6541930)

BD

Brent D.

Owner

> "The software platform itself may have merit, but the implementation and project management we experienced was unreliable and unprofessional."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

CW

Crispin W.

Director of E-Commerce and Digital Strategy

> "It handles our sales pipeline and invoicing pretty smoothly."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229)

Brian B.

President

> "Our biggest issue was billing, support, and operational risk."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

ES

Elias S.

Marketing Coordinator

> "I like that Odoo provides a wide range of modules for CRM, finance, and operations, all integrated into one ecosystem."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121)

SB

Sander B.

CEO

> "I told him I wanted the free version to see how I liked the software and then I could move my European susidiary on if it all worked out. Once I clicked the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7007639)

Rick C.

Owner President

> "There are plenty of features across all business elements to run your entire business off Odoo."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042)

SD

Sushmita D.

Executive

> "However, we were shocked to discover later that this substantial amount was only for training and not the full suite of services as promised. Since January 13,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212)

Nataliia T.

Buiness Development Manager

> "No need to long customizing, which makes it a good deal for small to medium organisations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7115116)

HM

Henrique M.

business and sales director

> "whatsapp app is too basic and missing features such as loading a video in the social media managment tool."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6550872)

Alaa J.

General Manager

> "Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6617410)

VR

Verified Reviewer

Dropshipper

> "Some advanced options are not very clear and sometimes the system feels a bit slow."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7067764)

NS

Novellynn S.

Founder

> "One icon, one login, everything right there. And the support team is solid; they reach out and help you stay aligned so your business flows effortlessly."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

AE

Amany E.

Infrastructure Manager

> "Time spent was not aligned with the invoices, so billing for hourly services as straightforward as expected and required corrections."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775580)

BK

Blerta K.

Language Instructor

> "Odoo includes all that and the price-value ratio is reasonable when it comes to a small business."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7137257)

AB

Aaron B.

President

> "I hate that I am forced to doing a purchase order, then receive and order and then a vendor bill and then a vendor payment."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6561207)

JF

Joe F.

Associate Professor of Law

> "Odoo has helped us to bring together and unify our students data under one central place making it easy to access them whenever we need to."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768)

JB

Justin B.

System Specialist

> "no native integration with Wordpress or Webflow making it difficult to track website subscriptions"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The modern interface makes navigation pleasant for my entire team."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878)

BD

Brent D.

Owner

> "For a small business, this kind of prolonged uncertainty is not just frustrating — it's damaging."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

EO

Elias O.

Data Engineer

> "The vast amount of customization options, particularly in the open source version. While not everything is quite as straightforward, the ability to program..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6613761)

LM

Latrice M.

Ceo

> "They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6717754)

JF

Joe F.

Associate Professor of Law

> "It offers quality task automations that has allowed us to streamline our routine tasks by automating them."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768)

FT

Federico T.

Development manager

> "The membership app is still too lacking in functionality and possibilities, which would be very useful for extending the use of Odoo as a service in the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6540166)

AR

Ansuman R.

Ecom manager

> "API integration with shipping carriers was seamless."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7183209)

YB

Yusuf B.

Systems Engineer

> "I experienced some lag in the backorders and live status when managing multiple SKUs in large or small quantities."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775578)

AM

Alfonso M.

CEO

> "I have been in the IT industry for over 40 years and have had manage and deploy instances of SAP and Oracle among a few and have find Odoo so far exceeds them..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6622811)

DB

Davis B.

Supply Chain Coordinator

> "There are some functions inside Developer Mode that are not able to be bulk deleted when deactivating Developer Mode."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6562234)

EA

Ezalldeen A.

Programmer, application auditor, and accountant

> "It also allows users to install the appropriate sections according to their choice and also provides integration with various systems"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6521171)

JB

Justin B.

System Specialist

> "Odoo’s numerous technical issues, poor performance, lack of crucial integrations, and slow support have made it a poor choice for our business."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

VnC

Verónica C.

Partner

> "It offers many applications. If you manage to integrate all information inside the platform to run your business, can be quite useful."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7000743)

BD

Brent D.

Owner

> "We've invested significant time and money into a system we still cannot use."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

IW

Isla W.

Senior IT Analyst

> "The integration across modules is fantastic."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7163317)

RD

Ray D.

Director

> "Trying to import products with variations is a nightmare...even when Odoo do the import themselves the final outcome is nothing but a mess of mis matched data."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6749691)

GM

Gustavo M.

Manager

> "The ability to customize and tailor applications to my business’s specific needs has been a huge plus."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020)

SM

Simonique M.

Tutor

> "After I worked long hours on creating the perfect website, my free trial ended and I had no way of getting back into my original database."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6677835)

KF

Kellie F.

Founder

> "I love how I can schedule post, how it is 1 App for Free so can offer to others easy and saves me so much time."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6560817)

JK

Jon K.

Managing Director

> "Buyer beware!! If this is how they treat potential customers who give real feedback, hate to see what they do with paid customers who will have a hard time..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6840775)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The modern interface makes navigation pleasant for my entire team."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878)

CW

Crispin W.

Director of E-Commerce and Digital Strategy

> "The user interface can feel a bit confusing sometimes, especially when navigating between different apps."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229)

AY

Aaron Y.

Project Manager

> "In my opinion, I find that Odoo has very clean user interface and it is relatively easy to navigate."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7156232)

AR

Ansuman R.

Ecom manager

> "Mobile app is basic."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7183209)

SS

Shakira S.

Owner and maker

> "It was easy to navigate and support was offered from Odoo."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7022575)

ED

Enki D.

General Manager

> "It is still quite hard to manage user access rights."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6552374)

DB

Daniella B.

Technical Assistant

> "The interface is also pretty easy to use, which is great if you're new to ERP systems."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6554427)

FF

Franco F.

BNK ADM

> "Interface can feel cluttered and complex at times."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6559789)

RP

Ryan P.

Lead Designer

> "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7104273)

DB

Didier B.

Product Owner

> "Odoo open-source and modular nature brings potential downsides, especially for businesses needing deep customizations, reliable third-party app compatibility,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

NS

Novellynn S.

Founder

> "On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

VR

Verified Reviewer

Digital Marketer

> "Not ideal for businesses looking for a simple, seamless integrations and CRM management."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

EO

Elias O.

Data Engineer

> "Doing some integrations isn't very straightforward and requires lots of digging to figure out."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6613761)

VT

Vibha T.

seo

> "We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666)

AD

Ammar D.

instructor

> "i've try the integration but still not the best"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6337862)

CA

Coumba A.

Personnal assistant

> "Odoo is very convenient and easy."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6617728)

RS

Rico S.

Owner

> "Difficult to achieve anything that is slightly out of "Odoos way of doing things""

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6539936)

AM

Alex M.

Director

> "User Interface - easy, clean and straight forward"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6425097)

SA

Summer A.

Pet transport specialist

> "I found it difficult to use."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___3736736)

KS

Kamal S.

Financial Controller

> "It's easy to use and only use those apps you needed"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6485582)

Rick C.

Owner President

> "I was and still am unsure the best way to operate whether setting it up on our own servers or running it on other servers from people running it as a third..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042)

JH

Joie H.

Owner

> "Easy to use."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6450291)

JK

Jon K.

Managing Director

> "Buyer beware!! If this is how they treat potential customers who give real feedback, hate to see what they do with paid customers who will have a hard time..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6840775)

SbB

Sébastien B.

Co-founder and manager

> "The flexibility, the number of solutions for SMB and the customer service that ALWAYS solved my issues in less than 48 hours."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6541930)

NW

Nile W.

Finance Manager

> "However, the level of customer service, communication, and overall timeliness has been below expectations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6644951)

VR

Verified Reviewer

Growth Head - Sales

> "Support team is also good."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7122973)

AS

Ahmed S.

CEO

> "No refund, no accountability, and absolutely no care for their customers."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6644585)

[View Reviews](https://www.capterra.com/p/135618/Odoo/reviews/)

Simone B.

Quality compliance specialist

> "One of its main strengths is the ability to centralize quality processes including CAPA, deviations, change controls, training management, document..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153786)

MF

Mikkel F.

Validation specialist

> "Master Control can feel complex for beginners, with a steep learning curve and occasional glitches that disrupt workflow efficiency."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153886)

DN

Don N.

Associate director of quality

> "It’s more than a storage solution—it’s a dynamic system that integrates document workflows into our broader QMS, streamlining operations and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

MD

Madeline D.

Quality Engineer

> "Some functions are not intuitive, there is a lot of training to ensure that technicians understand how to navigate the search bar and view only..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

NH

Nikolas H.

Quality Engineer

> "MasterControl Quality Excellence is an excellent eQMS that provides a very easy-to-use UI/UX that effectively manages and maintains documents."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7131081)

Sheshank A.

Director, Compliance

> "Certain areas such as Supplier quality and Audit modules have been outdated and ignored for years."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7178675)

DN

Don N.

Associate director of quality

> "In a sector where regulatory compliance (e.g., 21 CFR Part 11, ISO 13485) is paramount, Qx has revolutionized how we manage our extensive library..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

SS

Sarah S.

Quality

> "And users do find the quality excellence tool to be cumbersome, and there is a large training burden for general of you only users as well as end..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

Simone B.

Quality compliance specialist

> "The workflow configuration is flexible and supports compliance with GxP requirements, electronic signatures and audit trails."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153786)

AI

Angel I.

Quality Systems Director

> "The other ancillary modules (Audit, Supplier) are clunky and don't get a lot of attention for upkeep like the hot topics (Mx and AI)."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

Marco B.

IT Senior Application Specialist

> "MasterControl Qx is a solid and compliance‑focused quality management system that delivers strong collaboration and form management features."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

NL

Natasha L.

Sr QA Specialist

> "Sometimes the most basic of functionality is not considered when making a product and then it can take quite a while to get that fix developed and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023695)

TL

Traci L.

Senior MasterControl Specialist

> "The fact that it has enhanced our quality compliance on so many levels; from collaborating on documents to managing and documenting training to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023039)

VR

Verified Reviewer

Sr. Manager, SQA

> "As someone familiar with the architecture and database structure, it’s clear that some foundational aspects of the platform stray from modern best..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

VP

Victor P.

Vice President, Business Operations

> "Documents and training has been instrumental in bringing up our HIPPA compliance by having an organized central repository with change control..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024518)

MW

Matthew W.

Quality Engineer

> "I dislike mastercontrol quality excellence for the difficulty in implementing the module and difficulty in training end users on the functionality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

NF

Nima F.

Sr. Quality Engineer

> "Advanced Quality Events Management (AQEM) within Qx is extremely useful in setting up the workflows that are governed by the various QMS-level SOPs."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022862)

MC

Marylynn C.

quality engineer

> "Because they have a lot of different customers sometimes the common denominator wins out so there are some features that may not be perfect for..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023863)

MF

Mikkel F.

Validation specialist

> "Master Control delivers a powerful, feature-rich experience, balancing strong performance with complexity that may challenge new users"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153886)

VR

Verified Reviewer

Sr. Manager, SQA

> "Longtime customers are left with aging infrastructure, limited documentation, and training materials that often fall short of demonstrating how to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

JC

Jennifer C.

Quality and Compliance Manager

> "Doc’s & Training Modules make it simple for us to keep our users up to date on the latest docs and keep their training current."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

AO

Amanda O.

Partner

> "The implementation can feel rushed; by the time you are starting to understand the system (infocard structures, etc.)"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023843)

VR

Verified Reviewer

Systems Specialist

> "The automated workflows for things like change control and CAPAs save a lot of time and reduce the back-and-forth emails. Once it’s set up right,..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

VR

Verified Reviewer

Sr. Manager, SQA

> "The shift to named user licensing has disrupted business-critical workflows and imposed significant increased cost to maintain the same..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

NS

Nancy S.

eQMS Administrator

> "My overall experience is that it has a lot of possibility as you learn the ins and outs of the configuration rules. As I get more experience, I..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

KB

Karina B.

Manager, QMS

> "There are some character limitations within our forms that are difficult to work with."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

ST

Steve T.

Quality analyst

> "Mastercontrol has been my primary eqms for the last 8 years and the customer support is outstanding and the platform is updated with new features..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023836)

KC

Kelly C.

Sr Dir Quality Affairs

> "The current integration has been longer and more painful than previous but in part due to size and scope of our organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022799)

SS

Sarah S.

Quality

> "In addition to being an industry leader, they also offer excellent customer support and collaboration on any of your document management or quality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

AP

Andrew P.

QMS Administrator

> "The site can be cumbersome to use at first, especially for smaller companies that are not FDA regulated. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023673)

AT

Ambrosia T.

Quality Systems Manager

> "I really enjoy the capabilities of MasterControl. When it is full active, it is intuitive and allows our quality group to be efficient and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022754)

KB

Kalina B.

Quality Eningeet II

> "The import required a lot of manual updates, which was unexpected and time consuiming"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023141)

CP

Carolina P.

Corporate Quality systems Computerized systems validation senior manager

> "It’s been great to see how easily our sysadmin can build new forms and workflows."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7180327)

NS

Nancy S.

eQMS Administrator

> "The Jreports portion of this product does not live up to the expectations and performance level of the rest of the suite. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

RA

Rosalia A.

Quality Manager

> "Is a great way to interconnect all the documentation and libraries in complex organizations. Once you learn and adapt to how it os designed is..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

Leon B.

CSV and eQMS Specialist

> "Most end-users are unsatisfied with their experience and handling the system."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7154564)

RS

Rajat S.

Quality Compliance Specialist

> "It makes it easier to track issues, manage audits, and ensure compliance without duplication of effort."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023651)

FD

Frances D.

Project Manager

> "Fields that are not used cannot be removed creating end user confusion."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023849)

AH

Anker H.

QA IT manager

> "That it is trustworthy and covers most of my document management and training."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153861)

VR

Verified Reviewer

Sr. Manager, SQA

> "We've been a MasterControl customer for over 20 years. While the system can work well when initially implemented, it lacks the flexibility to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

Sheshank A.

Director, Compliance

> "The new AI tools being added are improving the robustness of the QMS."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7178675)

RA

Rosalia A.

Quality Manager

> "It can get confusing on the initial configuration and how it works for setting up at the initial part."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

KB

Karina B.

Manager, QMS

> "We can build customized workflows and forms which helps our company"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

LG

Laura G.

Digital Quality Compliance Manager

> "The lack of audit trail information available to us."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022783)

MD

Madeline D.

Quality Engineer

> "The reduction in time for getting document approvals was extremely helpful along with the improvements in ensuring training is completed."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

SP

Sarah P.

Quality Engineer

> "Instead, you have to find a collaboration step in your tasks somewhere, then modify step, then click "Add Guest" (which also doesn't make sense..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6140668)

WC

William C.

EQMS Project Manager

> "Overall (and once needed enhancements were rolled out) the AQEM module has been a tremendous improvement in our ability to roll out new process..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

WC

William C.

EQMS Project Manager

> "This caused a delay in our ability to launch."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

VR

Verified Reviewer

Sr. Manager, SQA

> "Provides a unified platform for document management, training, and electronic forms across quality processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

VR

Verified Reviewer

Sr. Manager, SQA

> "Navigation is not intuitive, and even routine tasks often require multiple steps or significant system knowledge."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

JC

Jennifer C.

Quality and Compliance Manager

> "It’s exciting to hear about all of the other products that MasterControl is rolling out and we are actively looking at ways in which those..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

MB

Maissa B.

eQMS Coordinator

> "This must be done manually which can become time consuming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023022)

DN

Don N.

Associate director of quality

> "We’ve saved hundreds of hours on manual tasks in just one year, freeing up resources for strategic priorities like product innovation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

SS

Stephen S.

QA Specialist

> "SEARCH is not consistent or inaccurate"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023133)

VN

Vinodh N.

Quality Engineer

> "I like the seamless integration of core quality processes like NCRs, OOTs, MOCs."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022807)

Zack C.

Quality Operations Manager

> "It doesn't integrate well with other modules, its cumbersome, its difficult to setup."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6667297)

MO

Michele O.

Quality manager

> "Overall, our experience with MasterControl Quality Excellence has been excellent—it’s helped us strengthen compliance, improve collaboration, and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

MN

Mary N.

Quality Engineer

> "Insights doesnt have all the available j reports but j reports is clunky"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810515)

AI

Angel I.

Quality Systems Director

> "The Qx platform is great at maintaining strong compliance - particularly for Document Control and Training."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

RG

Ray G.

System administrator

> "User adoption is sometimes difficult."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024271)

ER

Ethan R.

Senior Quality Assurance

> "The Quality Excellence put on by mastercontrol is very informative and has excellent integration and links across all platforms offered both..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810498)

CH

Corneel H.

QA officier

> "Sometimes its overcomplicated and I need to do to much ‘clicks’ to achieve something."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809515)

LK

Liz K.

Quality Control Specialist

> "The way you can search and collaborate with people in the company is much easier along with the tracking of all revisions is so helpful."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6662925)

SM

Serenity M.

Quality Assurance / Compliance Supervisor

> "There are multiple sites within my company that use Master Control and there have been issues with Master Control billing that has let to time..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___5039121)

RA

Rosalia A.

Quality Manager

> "The great support from the team during implementation that took a very old fashion set of documents to a new and able to grow system"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

MG

Michael G.

eQMS Systems Engineer

> "The technical support we receive on the lowest tier isn't great."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023736)

RD

Richello D.

Sr Document Control Specialist

> "The flexibility of master control has allowed our team to continue to function across long distances."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022829)

VR

Verified Reviewer

Systems Specialist

> "It’s not super intuitive at first, and unless you have someone to walk you through it, it can feel a bit overwhelming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

CH

Chelsey H.

Sr Quality Systems Specialist

> "It makes people and companies stay accountable to actions within the system to ensure quality excellence"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023136)

AP

Abner P.

QA - eQMS SysAdmin

> "Reporting still lacks flexibility for end users."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6658165)

NT

Nikole T.

Manager of Post Market Complaints

> "This gives you the ability to link those investigation together."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022975)

WS

Willeke S.

QA Projects Manager

> "Not always easy for users to find their documents even with organisers and taxonomy"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809598)

MO

Michele O.

Quality manager

> "I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

DH

Deirdre H.

QA Procedure Analyst

> "Unfortunately, we forget to communicate or consider how certain changes may impact the organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648362)

MH

Marsha H.

Senior Manager of Quality Systems

> "The Collaboration process involves multiple users and is key for robust revisions."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022932)

GH

Gabrielle H.

Sr. Training Associate

> "The least thing I like about quality excellence is the implementation and ease of use."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023147)

Marco B.

IT Senior Application Specialist

> "It’s a great fit for organizations with strict regulatory requirements and structured internal processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

VR

Verified Reviewer

Sr. Manager, SQA

> "Standard reports are unreliable and often blamed on a third-party."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

MW

Matthew W.

Quality Engineer

> "I like mastercontrol quality excellence for how easy it is to collaborate on documents and notify users of pending tasks."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

JL

Jessica L.

Quality Assurance

> "Issues with the systems are not addressed in a timely manner and are frequent."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6643660)

NH

Nikolas H.

Quality Engineer

> "MasterControl Quality Excellence is an excellent eQMS that provides a very easy-to-use UI/UX that effectively manages and maintains documents."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7131081)

MD

Madeline D.

Quality Engineer

> "Some functions are not intuitive, there is a lot of training to ensure that technicians understand how to navigate the search bar and view only..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

AT

Ambrosia T.

Quality Systems Manager

> "I really enjoy the capabilities of MasterControl. When it is full active, it is intuitive and allows our quality group to be efficient and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022754)

AI

Angel I.

Quality Systems Director

> "The other ancillary modules (Audit, Supplier) are clunky and don't get a lot of attention for upkeep like the hot topics (Mx and AI)."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

RA

Rosalia A.

Quality Manager

> "Is a great way to interconnect all the documentation and libraries in complex organizations. Once you learn and adapt to how it os designed is..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

VR

Verified Reviewer

Sr. Manager, SQA

> "Navigation is not intuitive, and even routine tasks often require multiple steps or significant system knowledge."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

LP

Leonardo P.

SQM

> "Very smooth application with aesthetic user interface and solid links to what is desired to explore in quality."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024340)

MN

Mary N.

Quality Engineer

> "Insights doesnt have all the available j reports but j reports is clunky"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810515)

ER

Ethan R.

Senior Quality Assurance

> "The Quality Excellence put on by mastercontrol is very informative and has excellent integration and links across all platforms offered both..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810498)

AI

Angel I.

Quality Systems Director

> "The other ancillary modules (Audit, Supplier) are clunky and don't get a lot of attention for upkeep like the hot topics (Mx and AI)."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

NT

Nikole T.

Manager of Post Market Complaints

> "This gives you the ability to link those investigation together."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022975)

MW

Matthew W.

Quality Engineer

> "I dislike mastercontrol quality excellence for the difficulty in implementing the module and difficulty in training end users on the functionality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

VR

Verified Reviewer

Senior Training Manager

> "The integration you get with mastercontrol and the support from the MC community is unmatched."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023459)

KC

Kelly C.

Sr Dir Quality Affairs

> "The current integration has been longer and more painful than previous but in part due to size and scope of our organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022799)

ED

Emily D.

AD, Quality Assurance

> "I do like that the modules work together or can be linked for easy traceability."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022920)

Zack C.

Quality Operations Manager

> "It doesn't integrate well with other modules, its cumbersome, its difficult to setup."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6667297)

MF

Mikkel F.

Validation specialist

> "Master Control delivers a powerful, feature-rich experience, balancing strong performance with complexity that may challenge new users"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153886)

MB

Maissa B.

eQMS Coordinator

> "This must be done manually which can become time consuming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023022)

NM

Nicolas M.

Senior Quality Management System Specalist

> "I really like that everything we need is under one house within different suites for easy managment."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022750)

RG

Ray G.

System administrator

> "User adoption is sometimes difficult."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024271)

VP

Victor P.

Vice President, Business Operations

> "Their attention to detail is amazing and they made it so easy to get us up and running."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024518)

VR

Verified Reviewer

Systems Specialist

> "It’s not super intuitive at first, and unless you have someone to walk you through it, it can feel a bit overwhelming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

IM

Iran M.

Document manager

> "AI will change it soon and our work life much easier 🙌🏻"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023762)

FP

Franziska P.

Director Program Management

> "Some features does not fit our processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810491)

SS

Sarah S.

Quality

> "In addition to being an industry leader, they also offer excellent customer support and collaboration on any of your document management or quality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

VR

Verified Reviewer

Sr. Manager, SQA

> "As someone familiar with the architecture and database structure, it’s clear that some foundational aspects of the platform stray from modern best..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

RA

Rosalia A.

Quality Manager

> "The great support from the team during implementation that took a very old fashion set of documents to a new and able to grow system"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

MC

Marylynn C.

quality engineer

> "Because they have a lot of different customers sometimes the common denominator wins out so there are some features that may not be perfect for..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023863)

CC

Christina C.

QA

> "It has out of the box services which made it easy to implement."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7147277)

MG

Michael G.

eQMS Systems Engineer

> "The technical support we receive on the lowest tier isn't great."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023736)

VR

Verified Reviewer

Systems Specialist

> "That said, it did take time to get everything up and running, and I had to rely on support quite a bit in the beginning. But once you get past..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

VR

Verified Reviewer

Sr. Manager, SQA

> "Support is slow to respond and often unwilling to address known issues."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

[View Reviews](https://www.capterra.com/p/148577/MasterControl/reviews/)

## User interface

4.20 (1,331)

4.48 (540)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

Odoo

Top features

22/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/135618/Odoo/#features)

MasterControl Quality Excellence

10/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/148577/MasterControl/#features)

### Recognition

Odoo is recognized as a top-rated tool in 5 Capterra Shortlist reports

MasterControl Quality Excellence is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Odoo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MasterControl Quality Excellence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Odoo

-   By Odoo
-   Located in United States
-   Founded in 2005

MasterControl Quality Excellence

-   By MasterControl
-   Located in United States
-   Founded in 1994

## Popular Comparisons

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vs

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4.2

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4.0

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[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.48 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

vs

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$25000/year

Price

$220/month

4.2

Features

4.4

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/148577-148633/MasterControl-vs-Isolocity)

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

vs

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$31.1/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.0

Ease of Use

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[View full comparison](https://www.capterra.com/compare/135618-135757/Odoo-vs-NetSuite)

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.48 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

vs

[Mitti (by SafetyCulture)](https://www.capterra.com/p/141080/iAuditor/)[4.60 (355)](https://www.capterra.com/p/141080/iAuditor/reviews/)

$25000/year

Price

A$29/month

4.2

Features

4.4

4.1

Ease of Use

4.6

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[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

vs

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$31.1/month

Price

$25/month

4.2

Features

4.3

4.0

Ease of Use

4.4

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[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.48 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

vs

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$25000/year

Price

Contact vendor for pricing

4.2

Features

4.6

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/97557-148577/QT9-Quality-Management-vs-MasterControl)

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

vs

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$31.1/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.0

Ease of Use

4.2

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[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.48 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

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Contact vendor for pricing

4.2

Features

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4.1

Ease of Use

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[View full comparison](https://www.capterra.com/compare/134050-148577/Quality-Management-Software-vs-MasterControl)

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$31.1/month

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4.2

Features

3.9

4.0

Ease of Use

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[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.48 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

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Contact vendor for pricing

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Features

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4.1

Ease of Use

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