--- title: "Compare Odoo vs Freshsales 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Odoo and Freshsales based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/135618-155563/Odoo-vs-Freshsales" page_type: "comparison" language: "en" --- # Odoo vs Freshsales Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Odoo Freshsales2/4 selected [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.5 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) [## Odoo](https://www.capterra.com/p/135618/Odoo/)[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $31.10/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4 Customer Service 3.9 Reviews Sentiment Based on [1,331 reviews](#user-reviews) Positive 1,103 Neutral 103 Negative 125 [## Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.5 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) Starting Price $11.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [623 reviews](#user-reviews) Positive 568 Neutral 32 Negative 23 ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 69%Fit Missing features Feature ratings Data Security NA Contact Management 4.1 Activity Dashboard 4.2 Contact Database 4.2 Data Import/Export 4.2 68%Fit Missing features Feature ratings Data Security NA Contact Management 4.2 Activity Dashboard 4.0 Contact Database 4.3 Data Import/Export 3.6 User satisfaction User satisfaction 4.2 User reviews[1,331](https://www.capterra.com/p/135618/Odoo/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 4.1 Customer support 3.9 User satisfaction 4.5 User reviews[623](https://www.capterra.com/p/155563/Freshsales/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.4 Price starts from Price starts from $31.10Per User, Per Month - Free version - Free trial Price starts from $11Per User, Per Month - Free version - Free trial Best for Best for Odoo is powerful, flexible open-source software designed for everyone, from individuals running a simple blog to large companies managing a full ERP, adaptable to both SMEs and global corporations. Best for Startups, small and mid-sized businesses, and large enterprises across B2B and B2C industries. ## User reviews Pros & cons PK Patrick K. Vice President at JPK and Associates, Inc. > "The interconnection between applications is flawless: when a sale is validated, the inventory updates automatically, and the invoice is generated in a single..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878) KC Kenneth C. Vice President > "On Black Friday, when we were doing our first major use of the system during peak season, the cloud synchronization between the e-commerce frontend and the..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7164034) MV Maya V. Responsable Territoriale Gironde - Lot et Garonne > "The software has automated all our manual processes from approval processes control, cash management and work status tracking." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7169989) KC Kenneth C. Vice President > "Odoo essentially blocks you from changing the core coding so if your company has a unique or "weird" way of completing processes then you will need to..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7164034) DG Damian G. CTO > "I like the way have in odoo is one big ecosystem, which helps a lot for my clients to have all services in one place." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297) HD Hana D. CEO > "My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153) VR Verified Reviewer Senior Accountant > "ODOO System management make your operation shifts more organized , and reach the KPIs goals by fair allocating humans and time." [See full review](https://www.capterra.com/p/135618/Odoo/#GetApp___7129050) Brian B. President > "Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693) Yatra P. Omni Associate > "Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7094259) Rick C. Owner President > "I was and still am unsure the best way to operate whether setting it up on our own servers or running it on other servers from people running it as a third..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042) HH Heather H. Marketing and Communications Executive > "All teams work on the same interface, guaranteeing perfect consistency of operational data and optimizing overall business management." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279) VR Verified Reviewer Digital Marketer > "Overall, it does the job for our needs, but the steep learning curve, integration issues, and sync issues have made it hard to have a seamless experience" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350) RP Ryan P. Lead Designer > "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7104273) HD Hana D. CEO > "No one should be in this situation waking up to see that the fully paid subscription account with database and pos completly deleted without prior notice and..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153) Brian B. President > "For companies willing to heavily invest in development, it can become deeply integrated into operations, inventory, communications, and accounting." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693) DB Didier B. Product Owner > "Odoo open-source and modular nature brings potential downsides, especially for businesses needing deep customizations, reliable third-party app compatibility,..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737) NS Novellynn S. Founder > "On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446) ES Eugene S. Chief Product Officer and Co-Founder > "Also, the tools used for creating your own custom reports are completely frustrating." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572) GM Gustavo M. Manager > "The fact that everything is integrated into one system – sales, accounting, inventory, and marketing – really helps make workflows smoother and improves..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020) SD Sushmita D. Executive > "Every meeting and customization session has drained our subscription hours, and we now find ourselves with only 39 out of the original 100 hours remaining—most..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212) MW Mohammed W. Adminstraion manager And odoo system admin > "Odoo has been instrumental in streamlining our manufacturing and customer operations, providing flexibility and control over processes like inventory,..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283) HH Heather H. Marketing and Communications Executive > "Major version updates regularly bring frustrating technical bugs to customized modules." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279) VR Verified Reviewer Sales Manager > "Very user-friendly, the next-gen of ERPs, cost-effective regarding the development, all-in-one software that automates all business processes like CRM,..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6503028) DG Damian G. CTO > "Also customization can get pricey when you need something outside the standard setup." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297) FC Fujimory C. Founder > "Odoo is an all-in-one suite of open-source business applications that integrates a vast range of functions from CRM and e-commerce to accounting, inventory,..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883589) CW Crispin W. Director of E-Commerce and Digital Strategy > "The user interface can feel a bit confusing sometimes, especially when navigating between different apps." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229) Manuel G. Manager and Software Architect > "Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7108815) HH Heather H. Marketing and Communications Executive > "Furthermore, subscription costs accelerate quickly as you stack applications and users." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279) DA Dan A. Data Scientist > "I liked that Odoo provided interaction between the sales and stock modules. When a sale occurred, a delivery order was created and I was also able to track..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6776570) BT Benjamin T. IT-Systemadministrator > "also some features feel a bit unfinished or need manual adjustments which is annoying sometimes" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7133468) MW Mohammed W. Adminstraion manager And odoo system admin > "Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283) Brian B. President > "Odoo support acknowledged that the mail process was failing/crashing and ultimately escalated the issue because it could not be resolved immediately." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693) VT Vibha T. seo > "We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666) ES Eugene S. Chief Product Officer and Co-Founder > "It has stopped the rest of the team from having to utilize hundreds of spreadsheets that I hate." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572) DB Didier B. Product Owner > "Its modular approach, open-source nature, user-friendliness, and support make it an attractive choice, particularly for small and mid-sized businesses looking..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737) VR Verified Reviewer Digital Marketer > "Not ideal for businesses looking for a simple, seamless integrations and CRM management." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350) HH Heather H. Marketing and Communications Executive > "Being able to start with a single module and activate others as the business grows is a true luxury." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279) IW Isla W. Senior IT Analyst > "Took a bit to figure out where everything was, and some workflows aren't as intuitive as they could be." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7163317) VR Verified Reviewer Digital Marketer > "It can also scale as businesses grow and there is the option to integrate" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350) HD Hana D. CEO > "Data Ownership Violation: Despite paying for a full-year Odoo subscription, my database was never created under my CompanyID." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153) KK Karanja K. Managing Partner > "Odoo has modernised how things used to work from the analogue fashion of having to have skills to create Websites to Digitalisation of Web-creation through one..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6859100) LD Lisbet D. Manager > "The drag and drop is unfortunately less flexible than I experienced with Elementor (e.g. photos can only be posted as 100%, 50% or 25%.) But with a little..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6554597) SbB Sébastien B. Co-founder and manager > "The flexibility, the number of solutions for SMB and the customer service that ALWAYS solved my issues in less than 48 hours." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6541930) BD Brent D. Owner > "The software platform itself may have merit, but the implementation and project management we experienced was unreliable and unprofessional." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065) CW Crispin W. Director of E-Commerce and Digital Strategy > "It handles our sales pipeline and invoicing pretty smoothly." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229) Brian B. President > "Our biggest issue was billing, support, and operational risk." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693) ES Elias S. Marketing Coordinator > "I like that Odoo provides a wide range of modules for CRM, finance, and operations, all integrated into one ecosystem." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121) SB Sander B. CEO > "I told him I wanted the free version to see how I liked the software and then I could move my European susidiary on if it all worked out. Once I clicked the..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7007639) Rick C. Owner President > "There are plenty of features across all business elements to run your entire business off Odoo." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042) SD Sushmita D. Executive > "However, we were shocked to discover later that this substantial amount was only for training and not the full suite of services as promised. Since January 13,..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212) Nataliia T. Buiness Development Manager > "No need to long customizing, which makes it a good deal for small to medium organisations." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7115116) HM Henrique M. business and sales director > "whatsapp app is too basic and missing features such as loading a video in the social media managment tool." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6550872) Alaa J. General Manager > "Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6617410) VR Verified Reviewer Dropshipper > "Some advanced options are not very clear and sometimes the system feels a bit slow." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7067764) NS Novellynn S. Founder > "One icon, one login, everything right there. And the support team is solid; they reach out and help you stay aligned so your business flows effortlessly." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446) AE Amany E. Infrastructure Manager > "Time spent was not aligned with the invoices, so billing for hourly services as straightforward as expected and required corrections." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775580) BK Blerta K. Language Instructor > "Odoo includes all that and the price-value ratio is reasonable when it comes to a small business." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7137257) AB Aaron B. President > "I hate that I am forced to doing a purchase order, then receive and order and then a vendor bill and then a vendor payment." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6561207) JF Joe F. Associate Professor of Law > "Odoo has helped us to bring together and unify our students data under one central place making it easy to access them whenever we need to." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768) JB Justin B. System Specialist > "no native integration with Wordpress or Webflow making it difficult to track website subscriptions" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702) PK Patrick K. Vice President at JPK and Associates, Inc. > "The modern interface makes navigation pleasant for my entire team." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878) BD Brent D. Owner > "For a small business, this kind of prolonged uncertainty is not just frustrating — it's damaging." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065) EO Elias O. Data Engineer > "The vast amount of customization options, particularly in the open source version. While not everything is quite as straightforward, the ability to program..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6613761) LM Latrice M. Ceo > "They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6717754) JF Joe F. Associate Professor of Law > "It offers quality task automations that has allowed us to streamline our routine tasks by automating them." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768) FT Federico T. Development manager > "The membership app is still too lacking in functionality and possibilities, which would be very useful for extending the use of Odoo as a service in the..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6540166) AR Ansuman R. Ecom manager > "API integration with shipping carriers was seamless." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7183209) YB Yusuf B. Systems Engineer > "I experienced some lag in the backorders and live status when managing multiple SKUs in large or small quantities." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775578) AM Alfonso M. CEO > "I have been in the IT industry for over 40 years and have had manage and deploy instances of SAP and Oracle among a few and have find Odoo so far exceeds them..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6622811) DB Davis B. Supply Chain Coordinator > "There are some functions inside Developer Mode that are not able to be bulk deleted when deactivating Developer Mode." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6562234) EA Ezalldeen A. Programmer, application auditor, and accountant > "It also allows users to install the appropriate sections according to their choice and also provides integration with various systems" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6521171) JB Justin B. System Specialist > "Odoo’s numerous technical issues, poor performance, lack of crucial integrations, and slow support have made it a poor choice for our business." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702) VnC Verónica C. Partner > "It offers many applications. If you manage to integrate all information inside the platform to run your business, can be quite useful." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7000743) BD Brent D. Owner > "We've invested significant time and money into a system we still cannot use." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065) IW Isla W. Senior IT Analyst > "The integration across modules is fantastic." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7163317) RD Ray D. Director > "Trying to import products with variations is a nightmare...even when Odoo do the import themselves the final outcome is nothing but a mess of mis matched data." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6749691) GM Gustavo M. Manager > "The ability to customize and tailor applications to my business’s specific needs has been a huge plus." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020) SM Simonique M. Tutor > "After I worked long hours on creating the perfect website, my free trial ended and I had no way of getting back into my original database." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6677835) KF Kellie F. Founder > "I love how I can schedule post, how it is 1 App for Free so can offer to others easy and saves me so much time." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6560817) JK Jon K. Managing Director > "Buyer beware!! If this is how they treat potential customers who give real feedback, hate to see what they do with paid customers who will have a hard time..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6840775) PK Patrick K. Vice President at JPK and Associates, Inc. > "The modern interface makes navigation pleasant for my entire team." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878) CW Crispin W. Director of E-Commerce and Digital Strategy > "The user interface can feel a bit confusing sometimes, especially when navigating between different apps." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229) AY Aaron Y. Project Manager > "In my opinion, I find that Odoo has very clean user interface and it is relatively easy to navigate." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7156232) AR Ansuman R. Ecom manager > "Mobile app is basic." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7183209) SS Shakira S. Owner and maker > "It was easy to navigate and support was offered from Odoo." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7022575) ED Enki D. General Manager > "It is still quite hard to manage user access rights." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6552374) DB Daniella B. Technical Assistant > "The interface is also pretty easy to use, which is great if you're new to ERP systems." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6554427) FF Franco F. BNK ADM > "Interface can feel cluttered and complex at times." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6559789) RP Ryan P. Lead Designer > "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7104273) DB Didier B. Product Owner > "Odoo open-source and modular nature brings potential downsides, especially for businesses needing deep customizations, reliable third-party app compatibility,..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737) NS Novellynn S. Founder > "On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446) VR Verified Reviewer Digital Marketer > "Not ideal for businesses looking for a simple, seamless integrations and CRM management." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350) MW Mohammed W. Adminstraion manager And odoo system admin > "Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283) EO Elias O. Data Engineer > "Doing some integrations isn't very straightforward and requires lots of digging to figure out." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6613761) VT Vibha T. seo > "We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666) AD Ammar D. instructor > "i've try the integration but still not the best" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6337862) CA Coumba A. Personnal assistant > "Odoo is very convenient and easy." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6617728) RS Rico S. Owner > "Difficult to achieve anything that is slightly out of "Odoos way of doing things"" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6539936) AM Alex M. Director > "User Interface - easy, clean and straight forward" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6425097) SA Summer A. Pet transport specialist > "I found it difficult to use." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___3736736) KS Kamal S. Financial Controller > "It's easy to use and only use those apps you needed" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6485582) Rick C. Owner President > "I was and still am unsure the best way to operate whether setting it up on our own servers or running it on other servers from people running it as a third..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042) JH Joie H. Owner > "Easy to use." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6450291) JK Jon K. Managing Director > "Buyer beware!! If this is how they treat potential customers who give real feedback, hate to see what they do with paid customers who will have a hard time..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6840775) SbB Sébastien B. Co-founder and manager > "The flexibility, the number of solutions for SMB and the customer service that ALWAYS solved my issues in less than 48 hours." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6541930) NW Nile W. Finance Manager > "However, the level of customer service, communication, and overall timeliness has been below expectations." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6644951) VR Verified Reviewer Growth Head - Sales > "Support team is also good." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7122973) AS Ahmed S. CEO > "No refund, no accountability, and absolutely no care for their customers." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6644585) [View Reviews](https://www.capterra.com/p/135618/Odoo/reviews/) AS Ade S. Client rep > "Fresh sales used under fresh works is a good application for documenting sales pitches, client information and documents." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6854578) VR Verified Reviewer Operations Manager > "It wasn't made crystal clear when we signed up and in hindsight it's a bit too much of a risk for us, we're in tourism so we..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784) Bo K. Customer Service Ambassador > "Creating several marketing campaigns in a short time is also another best feature of Freshsales, the team can work on them..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6042429) VR Verified Reviewer Operations Manager > "The big issue for us was learning that a key functionality promised in the sales process actually needed a much more..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784) ET Ellie T. Learn Support Coordinator > "The analytics section allow you to create reports that can update themselves, making it easy to monitor and view necessary..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909) ET Ellie T. Learn Support Coordinator > "The system only allows for a certain amount of field's per customer, meaning you have to make learning records for the..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909) SC SooHoon C. Co-Founder > "The intuitive lead scoring and automated follow-up system helped us prioritize high-potential leads, maintaining consistent..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) HS Harry S. Head of CSM > "It works well and looks great, but the pricing and support let it down." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7043570) Becky F. Software Developer > "The sales process is simplified because to the lead score and AI-driven insights, which assist prioritize and nurture leads..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6035736) GC Gina C. COO > "It’s difficult to export contacts and you are limited to the amount of times you can export a day and you don’t have the..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6181214) SC SooHoon C. Co-Founder > "The automation and AI-driven insights have significantly boosted our sales performance, making Freshsales a valuable tool..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) AR Ashli R. Operations Director > "Horrible customer service, no compromises or attempts to resolve solutions to help small businesses." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6722023) VR Verified Reviewer Operations Manager > "During their open hours, support is very polite and tries very hard to help." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784) Bo K. Customer Service Ambassador > "The version updates could be a headache for larger companies, migration could take a few months, customer support after..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6042429) ET Ellie T. Learn Support Coordinator > "The system itself is very good, and the company are willing to create special features if needed, and are happy to work with..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909) YY Yhan Y. Assistant Manager > "Kinda sucks 'cause I was hoping to not have to set every single thing by hand." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6853893) PR Pauline R. SDR > "I started using it in my previous role in a very small startup and it did the job for a while, the knowledge base management..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6147703) SC SooHoon C. Co-Founder > "Customizing reports to fit our specific business needs proved to be challenging, especially without advanced technical..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) YY Yhan Y. Assistant Manager > "Pipeline view's real nice, makes it way easier to follow what's going on." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6853893) AR Ashli R. Operations Director > "No refunds and terrible customer service." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6722023) TV Tanmayu V. Business Development Manager > "Also, the reporting and the analytics freshsales offers helps us in keeping track of all our data, activity and how we can..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4247231) HS Harry S. Head of CSM > "Very expensive for what it offers." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7043570) VR Verified Reviewer Marketing Manager > "The level of customizations freshsales offer is one of its best feateure, we wanted a software to automate our entire sales..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3936027) AB Adam B. Business Development Manager > "Mail integration is pointless for me. If set to 'auto', all emails from a client appear on all of their deals, rather than..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967572) MC Marah C. Marketing and Social Media > "It is also good for the organizational capabilities that Freshsales provides, as we can create a file for each customer and..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4459285) DL Deborah L. Marketing Director > "It is infuriating to have spent so much money and time on software that our business now relies on only for it to be a huge..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6239506) RW Ruzan W. It > "Freshsales offers several features that stand out positively:" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6517909) Yogesh M. IT Manager > "Unable to configure Phone system in other VOIP Devices like IP Phone & Polycom Conference Devices." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3966772) Aaron N. Strategy Analyst > "Right from adding contacts/leads to the platform, managing lead lifecycle through tasks and creating deals to incentivise..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6433344) JK Jillian K. Marketing and Sales Associate > "It's difficult to find out how to schedule an email to a list of people, the tags are useful but it takes time to learn how..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3929849) JR Jayanth R. Project Manager > "We have also integrated our internal systems with Freshsales CRM through custom app developments to customize the CRM as per..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4964422) AM Alfiya M. Software Engineer > "After sales, customer support is not very extensive." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6428072) TK Ted K. Support Specialist > "This product has all the needed features of an outstanding Sales CRM such as Lead Capture, Contact Management, Omni channel..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4993665) Duncan C. Content Strategist > "I had a fair bit of trouble setting up certain automations, which was made more difficult because a lot of the documentation..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4965255) Almodyr B. Data Analyst > "What I liked best about Freshsales was its simple user interface and comprehensive set of features for managing customer..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4616595) VR Verified Reviewer Director > "I am disgusted that I spent the money and will not renew, As soon as I am able to transfer my hostage contacts I will move..." [See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___4311392) SC SooHoon C. Co-Founder > "As a manager of a small food retail business, I found Freshsales’ lead management and automation features incredibly useful." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) LF Laura F. Administrator > "There was nothing in particular that I could complain about. If anything I think after an update, the reporting was less..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3966949) Rebacca F. Sr Director Sales Effectiveness and Enablement > "I really like the way it keeps the sales sequences and automates them." [See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___6472903) DL Deborah L. Marketing Director > "Freshworks' support team does not have any clue what they are talking about." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6239506) AM Alfiya M. Software Engineer > "Since the company I was working with was very much into building customer relationships, this product proved beneficial." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6428072) KA Karol A. Junior Sales Support Specialist > "I hate that when you have custom sales activity you can only have one field set for all of these." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4963425) Rachel M. System Engineer > "Having access to pre-made email templates, mass emailing, and detailed stats is also fantastic." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4905667) TV Tanmayu V. Business Development Manager > "The onboarding process was a bit longer than expected, and integration with other tools is also a bit difficult." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4247231) VR Verified Reviewer CEO > "My overall experience with Fresh sales is moderately satisfying and helpful, it was very in boosting thv overall sales..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6191309) GC George C. Business Development > "Sometimes it can be a little bit clunky and things like workflows do not work that effectively." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3904538) MD Melvin D. Business Development Specialist > "Saved our company a lot of man hours, and now the company has issued 7.5 hour work day from the overall time saved using..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3865425) VR Verified Reviewer Director > "The software is full of bugs, the support people are very helpful but I do feedback on the errors I reported and no fix..." [See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___4311392) AC Adrianne C. tele marketing/sales > "Getting leads and sales and this system is working for us and also not losing people in the follow-up which did happen in..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3968875) VR Verified Reviewer Client Lead > "A bit expensive" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6243034) SS Sruti S. AVP Customer Success > "Custom fields, pipeline customizations are some of the best features that make the product convenient to use." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3866212) Sri Lakshmi Swetha V. Customer Advisor > "It sometimes gets difficult to understand the interface especially where there's some new product upgrade or change." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3865939) NV Nikhil V. Business Development Manager > "Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4476240) MB Matthew B. Manager for Business Development > "Sometimes, it feels as if they're relying on excellent customer service to make up for a less usable app." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4986720) LMM Luis Miguel M. CCO > "Freshsales is a great tool to start a good CRM effort, it has a lot of useful features that make it a good fit for those..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4884546) BB Bryan B. Business Counselor > "The sales process was hard because we started with an inside sales rep because we are a small group." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4320798) Ibadat S. agent > "This software was part of our onboarding and i was blown away seeing all features." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6188684) AB Adam B. Business Development Manager > "Things I think should be basic (or I used in Pipedrive) just don't exist or don't work in Freshsales. " [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967572) LL Lucky L. Sales > "Still need to get used to the interface but it is easier to use than HubSpot." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6227966) MN Mahesh N. CEO > "Calling application (exotel) integration didnt work." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4445264) SS Shivam S. Marketing Executive > "I can easily create the forms and deploy on my website to get leads" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3874547) SK Senthil K. Manager > "Pro version is bit costlier per user, pricing has to be reduced" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3874069) Rachel M. System Engineer > "Managing your leads, prospects, deals, wins/losses, and clients is a breeze." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4905667) SS Sruti S. AVP Customer Success > "We are into IT consulting services, some B2B features seem irrelevant or inadequate." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3866212) VR Vincent R. Marketing manager > "Overall functionalities that allows you to do a lot of sales and marketing actions" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4761457) AR Annisa R. Sales Development Representative > "sometimes there are bugs in filtering contacts" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4965388) SC SooHoon C. Co-Founder > "Despite the challenges with reporting, my overall experience with Freshsales has been positive." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) RH Raunaque H. Business Development Alliance > "Sometimes, customer support takes a lot of time to solve the queries." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4979956) JK Jillian K. Marketing and Sales Associate > "It helps me to stay organized when I need to remind myself of a task a week or months later." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3929849) KA Karan A. Owner > "Lack of customization for my industry." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875603) JM Jaco M. Digital Marketing Manager > "It has made a huge impact on out business and as we discover and start using more of the functionality, I am sure it will..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875795) VR Verified Reviewer Snr. Marketing Support Executive > "Support engineers can take months if not a few years to fix the issue." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4973933) TK Ted K. Support Specialist > "Freshsales is helping our business grow and spread our product to new lucky customers" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4993665) Abhishek S. Associate Consultant > "Its reporting system is also not that effective." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4505841) JM Jakub M. CEO > "Good for bigger organizations where sales roles are narrowly separated." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967562) AD Adrian D. Sales Manager UK > "Its okay but gets frustrating from time to time, as its not smooth or user-friendly or easy to find things such as Hubspot..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967241) KA Karol A. Junior Sales Support Specialist > "I like the fact, that if offers you some basic features of customization" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4963425) TW Tara W. Director of Sales & Onboarding > "Lots of the reporting doesn't work the way that would be expected." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3871967) BB Bryan B. Business Counselor > "It is easy to add accounts and contacts manually or by uploading a CSV." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4320798) JM Jaco M. Digital Marketing Manager > "Documentation is a bit all over the place." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875795) LL Lucky L. Sales > "Still need to get used to the interface but it is easier to use than HubSpot." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6227966) Sri Lakshmi Swetha V. Customer Advisor > "It sometimes gets difficult to understand the interface especially where there's some new product upgrade or change." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3865939) Anuj P. Digital Marketing > "I adored the user interface because it requires little intelligence to comprehend the things you need to achieve your goal." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3644521) JM Jaco M. Digital Marketing Manager > "Documentation is a bit all over the place." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875795) Andrei P. Data Scientist > "The intuitive aspect of the software helps a lot." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3685720) VR Verified Reviewer BDR > "Offline access to the data is not available" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2862080) SB Sheldon B. Founder/CEO > "Great user friendliness which is key." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3490029) NT Niki T. Quality Management team > "The search engine is not very intuitive." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2860305) Jose J G. CTO > "Also, we enjoyed the integration with Freshdesk support and assistance platform." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4200149) TV Tanmayu V. Business Development Manager > "The onboarding process was a bit longer than expected, and integration with other tools is also a bit difficult." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4247231) AC Alvaro C. CEO > "We have all our operations integrated in Freshworks ecosystems." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4986344) MN Mahesh N. CEO > "Calling application (exotel) integration didnt work." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4445264) KL Kyrstin L. Client Services Supervisor > "I love how I can integrate my other FreshWorks software as well as quickbooks." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2407384) Tyson N. Enterprise Account Executive > "Also, in the prospecting stages, it simply doesn't do well enough in tracking (which may again be an issue of integration,..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3504047) HC Humberto C. COO > "Great integration, everything works quite well. " [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2756682) G N V Ravi T. Product Manager > "IVR and SMS gateway is not integrated with Indian based providers" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3269682) ST Susan T. Customer Experience Manager > "Everything about this CRM is easy to use. " [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4964155) YY Yhan Y. Assistant Manager > "Kinda sucks 'cause I was hoping to not have to set every single thing by hand." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6853893) JT Julie T. Director > "Its easy to use once you have it set how you like it." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3904474) AB Adam B. Business Development Manager > "Things I think should be basic (or I used in Pipedrive) just don't exist or don't work in Freshsales. " [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967572) JT John T. IT Director > "Their software has a clean design that is up to date and easy to use." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2459183) AD Adrian D. Sales Manager UK > "Its okay but gets frustrating from time to time, as its not smooth or user-friendly or easy to find things such as Hubspot..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967241) ML Manuel L. Realtor > "How easy it was to use Freshworks CRM is the main reason I used them in the past." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2846471) VR Verified Reviewer Snr. Marketing Support Executive > "Support engineers can take months if not a few years to fix the issue." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4973933) VR Verified Reviewer Operations Manager > "During their open hours, support is very polite and tries very hard to help." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784) MN Mahesh N. CEO > "Their support is the worst." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4445264) [View Reviews](https://www.capterra.com/p/155563/Freshsales/reviews/) ## User interface 4.20 (1,331) [Freshsales](https://www.capterra.com/p/155563/Freshsales/) 4.50 (623) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Odoo 22/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/135618/Odoo/#features) Freshsales Top features 26/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/155563/Freshsales/#features) ### Recognition Odoo is recognized as a top-rated tool in 5 Capterra Shortlist reports Freshsales is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Odoo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Freshsales Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Odoo - By Odoo - Located in United States - Founded in 2005 Freshsales - By Freshworks - Located in United States - Founded in 2011 ## Popular Comparisons [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $31.1/month Price $38/month 4.2 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/135618-190778/Odoo-vs-QuickBooks-Online) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $11/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-155563/Salesforce-vs-Freshsales) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,684)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $31.1/month Price $2210/year 4.2 Features 4.4 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135618-174984/Odoo-vs-QuickBooks-Enterprise) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $11/month Price $20/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-155563/HubSpot-CRM-vs-Freshsales) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) $31.1/month Price Contact vendor for pricing 4.2 Features 4.2 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135618-135757/Odoo-vs-NetSuite) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $11/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155563-155928/Freshsales-vs-Zoho-CRM) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) $31.1/month Price $25/month 4.2 Features 4.3 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-135618/Xero-vs-Odoo) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $11/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155563-204998/Freshsales-vs-Bigin-by-Zoho-CRM) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.28 (717)](https://www.capterra.com/p/76/Intacct/reviews/) $31.1/month Price Contact vendor for pricing 4.2 Features 4.2 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76-135618/Intacct-vs-Odoo) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $11/month Price $250/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155563-210630/Freshsales-vs-Kylas) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[4.01 (629)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) $31.1/month Price $124.42/month 4.2 Features 3.9 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135618-174753/Odoo-vs-Sage-50cloud) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $11/month Price $19/month 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-155563/Pipedrive-vs-Freshsales)