# Compare Odoo  vs Thryv 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Odoo  and Thryv based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135618-156926/Odoo-vs-Thryv

---

# Odoo vs Thryv Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Odoo Thryv2/4 selected

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (533)](https://www.capterra.com/p/156926/Thryv/reviews/)

[## Odoo](https://www.capterra.com/p/135618/Odoo/)[4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$31.10/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [1,314 reviews](#user-reviews)

Positive

1,090

Neutral

103

Negative

121

[## Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (533)](https://www.capterra.com/p/156926/Thryv/reviews/)

Starting Price

$244.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [533 reviews](#user-reviews)

Positive

435

Neutral

29

Negative

69

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## Summary

* * *

Key features rated by users

Features selected based on 17,855 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.1

Lead Management

4.1

Sales Pipeline Management

4.0

Activity Dashboard

4.2

68%Fit

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

4.4

Lead Management

4.3

Sales Pipeline Management

3.9

Activity Dashboard

3.6

User satisfaction

User satisfaction

4.2

User reviews[1,314](https://www.capterra.com/p/135618/Odoo/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

4.1

Customer support

3.9

User satisfaction

4.2

User reviews[533](https://www.capterra.com/p/156926/Thryv/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.0

Customer support

4.2

Price starts from

Price starts from

$31.10Per User, Per Month

-   Free version
-   Free trial

Price starts from

$244Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Odoo is powerful, flexible open-source software designed for everyone, from individuals running a simple blog to large companies managing a full ERP, adaptable to both SMEs and global corporations.

Best for

Thryv helps small and midsize service businesses manage CRM, marketing, scheduling, payments, and customer communication from one platform.

## User reviews

Pros & cons

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The interconnection between applications is flawless: when a sale is validated, the inventory updates automatically, and the invoice is generated in a single click."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878)

KC

Kenneth C.

Vice President

> "On Black Friday, when we were doing our first major use of the system during peak season, the cloud synchronization between the e-commerce frontend and the warehouse logistics..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7164034)

Yatra P.

Omni Associate

> "Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7094259)

KC

Kenneth C.

Vice President

> "Odoo essentially blocks you from changing the core coding so if your company has a unique or "weird" way of completing processes then you will need to completely change how your..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7164034)

RP

Ryan P.

Lead Designer

> "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7104273)

HD

Hana D.

CEO

> "My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner)..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

MV

Maya V.

Responsable Territoriale Gironde - Lot et Garonne

> "The software has automated all our manual processes from approval processes control, cash management and work status tracking."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7169989)

Brian B.

President

> "Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world business use."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

FC

Fujimory C.

Founder

> "Odoo is an all-in-one suite of open-source business applications that integrates a vast range of functions from CRM and e-commerce to accounting, inventory, and human resources into..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883589)

Rick C.

Owner President

> "I was and still am unsure the best way to operate whether setting it up on our own servers or running it on other servers from people running it as a third party service."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042)

Manuel G.

Manager and Software Architect

> "Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7108815)

VR

Verified Reviewer

Digital Marketer

> "Overall, it does the job for our needs, but the steep learning curve, integration issues, and sync issues have made it hard to have a seamless experience"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

VT

Vibha T.

seo

> "We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the Prefortune store, which..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666)

HD

Hana D.

CEO

> "No one should be in this situation waking up to see that the fully paid subscription account with database and pos completly deleted without prior notice and althoug im the admin of..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

DG

Damian G.

CTO

> "I like the way have in odoo is one big ecosystem, which helps a lot for my clients to have all services in one place."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297)

DB

Didier B.

Product Owner

> "Odoo open-source and modular nature brings potential downsides, especially for businesses needing deep customizations, reliable third-party app compatibility, or a system optimized..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

VR

Verified Reviewer

Senior Accountant

> "ODOO System management make your operation shifts more organized , and reach the KPIs goals by fair allocating humans and time."

[See full review](https://www.capterra.com/p/135618/Odoo/#GetApp___7129050)

ES

Eugene S.

Chief Product Officer and Co-Founder

> "Also, the tools used for creating your own custom reports are completely frustrating."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572)

HH

Heather H.

Marketing and Communications Executive

> "All teams work on the same interface, guaranteeing perfect consistency of operational data and optimizing overall business management."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

SB

Sander B.

CEO

> "I told him I wanted the free version to see how I liked the software and then I could move my European susidiary on if it all worked out. Once I clicked the link he gave me I could..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7007639)

KK

Karanja K.

Managing Partner

> "Odoo has modernised how things used to work from the analogue fashion of having to have skills to create Websites to Digitalisation of Web-creation through one touch of a button."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6859100)

SD

Sushmita D.

Executive

> "Every meeting and customization session has drained our subscription hours, and we now find ourselves with only 39 out of the original 100 hours remaining—most of which have been..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212)

Brian B.

President

> "For companies willing to heavily invest in development, it can become deeply integrated into operations, inventory, communications, and accounting."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

HH

Heather H.

Marketing and Communications Executive

> "Major version updates regularly bring frustrating technical bugs to customized modules."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

ES

Elias S.

Marketing Coordinator

> "I like that Odoo provides a wide range of modules for CRM, finance, and operations, all integrated into one ecosystem."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121)

DG

Damian G.

CTO

> "Also customization can get pricey when you need something outside the standard setup."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297)

NS

Novellynn S.

Founder

> "On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

CW

Crispin W.

Director of E-Commerce and Digital Strategy

> "The user interface can feel a bit confusing sometimes, especially when navigating between different apps."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229)

GM

Gustavo M.

Manager

> "The fact that everything is integrated into one system – sales, accounting, inventory, and marketing – really helps make workflows smoother and improves overall visibility into..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020)

JB

Justin B.

System Specialist

> "no native integration with Wordpress or Webflow making it difficult to track website subscriptions"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo has been instrumental in streamlining our manufacturing and customer operations, providing flexibility and control over processes like inventory, accounting, and approvals."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

HH

Heather H.

Marketing and Communications Executive

> "Furthermore, subscription costs accelerate quickly as you stack applications and users."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

VR

Verified Reviewer

Sales Manager

> "Very user-friendly, the next-gen of ERPs, cost-effective regarding the development, all-in-one software that automates all business processes like CRM, Purchase, Inventory, Sales,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6503028)

BT

Benjamin T.

IT-Systemadministrator

> "also some features feel a bit unfinished or need manual adjustments which is annoying sometimes"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7133468)

DA

Dan A.

Data Scientist

> "I liked that Odoo provided interaction between the sales and stock modules. When a sale occurred, a delivery order was created and I was also able to track products from within the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6776570)

Brian B.

President

> "Odoo support acknowledged that the mail process was failing/crashing and ultimately escalated the issue because it could not be resolved immediately."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

ES

Eugene S.

Chief Product Officer and Co-Founder

> "It has stopped the rest of the team from having to utilize hundreds of spreadsheets that I hate."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572)

DB

Didier B.

Product Owner

> "Its modular approach, open-source nature, user-friendliness, and support make it an attractive choice, particularly for small and mid-sized businesses looking to streamline their..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

VR

Verified Reviewer

Digital Marketer

> "Not ideal for businesses looking for a simple, seamless integrations and CRM management."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

HH

Heather H.

Marketing and Communications Executive

> "Being able to start with a single module and activate others as the business grows is a true luxury."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

IW

Isla W.

Senior IT Analyst

> "Took a bit to figure out where everything was, and some workflows aren't as intuitive as they could be."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7163317)

VnC

Verónica C.

Partner

> "It offers many applications. If you manage to integrate all information inside the platform to run your business, can be quite useful."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7000743)

JB

Justin B.

System Specialist

> "Odoo’s numerous technical issues, poor performance, lack of crucial integrations, and slow support have made it a poor choice for our business."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

VR

Verified Reviewer

CEO

> "The overall experience with odoo is great, its opensource and provide all tools that helps the business owner manage their business. but if they update onboarding procedure and UI..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6458621)

HD

Hana D.

CEO

> "Data Ownership Violation: Despite paying for a full-year Odoo subscription, my database was never created under my CompanyID."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

VR

Verified Reviewer

Digital Marketer

> "It can also scale as businesses grow and there is the option to integrate"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

LD

Lisbet D.

Manager

> "The drag and drop is unfortunately less flexible than I experienced with Elementor (e.g. photos can only be posted as 100%, 50% or 25%.) But with a little creativity and..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6554597)

SbB

Sébastien B.

Co-founder and manager

> "The flexibility, the number of solutions for SMB and the customer service that ALWAYS solved my issues in less than 48 hours."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6541930)

BD

Brent D.

Owner

> "The software platform itself may have merit, but the implementation and project management we experienced was unreliable and unprofessional."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

CW

Crispin W.

Director of E-Commerce and Digital Strategy

> "It handles our sales pipeline and invoicing pretty smoothly."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229)

VR

Verified Reviewer

Co-Founder

> "I still want to use Odoo because the product itself is strong, but the lack of accountability, transparency, and remedy for a paid service I couldn’t use has left a lasting negative..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005793)

Rick C.

Owner President

> "There are plenty of features across all business elements to run your entire business off Odoo."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042)

Brian B.

President

> "Our biggest issue was billing, support, and operational risk."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

Nataliia T.

Buiness Development Manager

> "No need to long customizing, which makes it a good deal for small to medium organisations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7115116)

RG

Rahma G.

mechatronics Engineer

> "The only downside I've found with Odoo is the limited variety of design options that include animations and dynamic elements."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6439524)

Alaa J.

General Manager

> "Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6617410)

VR

Verified Reviewer

Director

> "The software is difficult to work out and use, documentation is poor..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7092335)

JB

Justin B.

System Specialist

> "the only good thing about Odoo is it has a lot of modules even for employees appraisal and recruitment."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

SD

Sushmita D.

Executive

> "However, we were shocked to discover later that this substantial amount was only for training and not the full suite of services as promised. Since January 13, 2024, we have yet to..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212)

NS

Novellynn S.

Founder

> "One icon, one login, everything right there. And the support team is solid; they reach out and help you stay aligned so your business flows effortlessly."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

AA

April A.

President

> "I contacted customer support to help me connect my banking account to the application, and it took them three weeks to respond, and their answer didn’t fix it."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6426885)

BK

Blerta K.

Language Instructor

> "Odoo includes all that and the price-value ratio is reasonable when it comes to a small business."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7137257)

HM

Henrique M.

business and sales director

> "whatsapp app is too basic and missing features such as loading a video in the social media managment tool."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6550872)

JF

Joe F.

Associate Professor of Law

> "Odoo has helped us to bring together and unify our students data under one central place making it easy to access them whenever we need to."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768)

VR

Verified Reviewer

Dropshipper

> "Some advanced options are not very clear and sometimes the system feels a bit slow."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7067764)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The modern interface makes navigation pleasant for my entire team."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878)

JZ

Jon Z.

Owner

> "Yet, when our BSA didn't show up one week and we had to email (there is no way to call your BSA) to find out via auto-reply that he was out of the office, well...there was no..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6477466)

EO

Elias O.

Data Engineer

> "The vast amount of customization options, particularly in the open source version. While not everything is quite as straightforward, the ability to program things yourself makes it..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6613761)

ES

Elias S.

Marketing Coordinator

> "Some modules lack depth compared to specialized tools, and setup can be tricky without technical knowledge."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121)

JF

Joe F.

Associate Professor of Law

> "It offers quality task automations that has allowed us to streamline our routine tasks by automating them."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768)

AE

Amany E.

Infrastructure Manager

> "Time spent was not aligned with the invoices, so billing for hourly services as straightforward as expected and required corrections."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775580)

VT

Vibha T.

seo

> "The modular approach makes it easy to implement what you need, from CRM and inventory to accounting and eCommerce."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666)

AB

Aaron B.

President

> "I hate that I am forced to doing a purchase order, then receive and order and then a vendor bill and then a vendor payment."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6561207)

AM

Alfonso M.

CEO

> "I have been in the IT industry for over 40 years and have had manage and deploy instances of SAP and Oracle among a few and have find Odoo so far exceeds them by a great marging in..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6622811)

BD

Brent D.

Owner

> "For a small business, this kind of prolonged uncertainty is not just frustrating — it's damaging."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

SK

Steef K.

Accountant

> "The cooperation with Loic boosted my skills of Odoo system and immedialtely gave me the right benefits for quality and scaleability."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6436436)

KS

Kamal S.

Financial Controller

> "some report like gain/loss on foreign currency, i see duplication of entries after posting under "management>unrealised currency gain/loss""

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6485582)

EA

Ezalldeen A.

Programmer, application auditor, and accountant

> "It also allows users to install the appropriate sections according to their choice and also provides integration with various systems"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6521171)

LM

Latrice M.

Ceo

> "They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was nothing wrong with it,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6717754)

[View Reviews](https://www.capterra.com/p/135618/Odoo/reviews/)

LR

Lara R.

Director of Marketing

> "Having social, reviews, listings, campaigns, and website widgets all in one platform makes it easier to stay organized and..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162002)

BK

Blerta K.

Language Instructor

> "Sometimes the system gets slow when I'm trying to update multiple student profiles at once."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7152798)

GD

Gary D.

President

> "I have been working with the Thryv platform and \[sensitive content hidden\] for the last few years to improve my CRM..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750)

TC

Tammy C.

Social Media Marketing Manager

> "The option to post videos to all the platforms is below average and could be upgraded."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792)

TC

Tammy C.

Social Media Marketing Manager

> "Overall, this is a well-rounded solution that excels in task management while maintaining strong customer support, good..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792)

IS

Ilayda S.

Marketing Director

> "The UI isn’t as smooth as seen on some newer platforms, and some features (email campaign tools, for example) feel somewhat..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

BK

Blerta K.

Language Instructor

> "The appointment calendar really saves me time - students can book their own lessons and I get notifications."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7152798)

GD

Gary D.

President

> "Many of the general posts did not reflect the quality of work that we perform."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750)

BK

Blerta K.

Language Instructor

> "The price feels a bit high for just 8 employees, but the time it saves me from administrative tasks lets me focus more on..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7152798)

GD

Gary D.

President

> "The standard Social media post program was a little hit or miss."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750)

JS

Joseph S.

Owner

> "They covered everything we needed in a website and SEO needs as well as a Business Google profile. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7167930)

ZM

Zaimah M.

CEO

> "My account manager haven’t reached out to me to set an appointment and I’m needing to talk to him."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7172227)

MB

Mary B.

Admin Office Mgr

> "sensitive content hidden\] is our performance success mgr and handles every question with care and really listens to what we..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7170097)

Leigha R.

Marketing Director

> "We were miscategorized, leading to not only fewer calls, but calls for another industry taking vital time away from..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351)

SB

Steven B.

Owner

> "The appointment management of the Thryv team demonstrates a high level of consideration for the complexities of an in-home..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7165719)

RT

Ricki T.

Owner

> "It's not really worth it for me as a small business owner."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7079737)

TC

TJ C.

Owner

> "It does streamline the process of running a business and bringing back existing customers"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487)

SM

Sheri M.

Ceo

> "The price increases so often. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7166944)

AH

Alan H.

Director of Operations and Accounts

> "It performs all services it provides well, and at a competitive price point for our small business. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162116)

TD

Tom D.

Owner and Lead Photographer

> "Thryv became too costly and quirky, and they outsourced their tech support overseas."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6724193)

SM

Steve M.

Sales manager

> "Being able to send customers quotes and invoices are easy."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7161998)

JJ

Jenny J.

Manager

> "Customer service was terrible and critical errors about our business including the wrong phone number, the WRONG type of..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___5004229)

ET

Eva T.

EXECUTIVE ASSISTANT

> "The invoicing is also good as it sends it to our clients phone"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7170666)

AL

Andrew L.

ownder

> "Very little accountability on the side of upper management."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

ZM

Zaimah M.

CEO

> "I like when they communicate with me and keep in touch with me not just take my money and I don’t hear anything"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7172227)

Leigha R.

Marketing Director

> "It was difficult to get them to attend to our account."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351)

TC

TJ C.

Owner

> "Email function is good and invoice sending is simple. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487)

BH

Bridget H.

Owner/Operator

> "Lack of integration, timezone challenges from the start with scheduling, cannot load my logo or photos onto the Google My..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645)

TB

Terry B.

Administrator

> "The on boarding team were fantastic in helping us get it all set up and running smoothly and effectively."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7178424)

LS

Lisa S.

Directpr

> "I can't pull reports that include all my customers due to line restrictions."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6223018)

IS

Ilayda S.

Marketing Director

> "The automated reminders and review prompts brought in more feedback, which we’ve leveraged to refine our marketing."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

TP

Tyrone P.

Franchise owner

> "The mobile app doesn't go back to home that easy, you have to either close app or hit back a bunch of times."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907277)

RA

Rahman A.

Marketing Specialist

> "It has simplified our system for working with customers and tracking their responses."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6793855)

CM

Christopher M.

CEO

> "Poor at best."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6629877)

BB

Brandon B.

Owner

> "Overall, switching to this hosting company has made my online experience seamless and enjoyable!"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137403)

VR

Verified Reviewer

V.P.

> "they admittedly didn't provide proper services to us, we asked for one option to be credit back on our credit card while we..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415)

BB

Brandon B.

Owner

> "I love my new internet hosting company for several reasons."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137403)

BH

Bridget H.

Owner/Operator

> "Lack of integration with obvious things like Google My Business, lack of timezone integration for a month and just too many..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645)

TC

Tammy C.

Social Media Marketing Manager

> "Users can expect helpful guidance and reliable customer support."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792)

BF

Benjamin F.

Owner

> "They took me money with no returns. when I tried to cancel they said I had to pay for more moths even though i didn't sign..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4649043)

DR

Deanna R.

Sales Account Manager

> "We appreciate customer support and the ease of invoicing. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7132231)

SB

Susan B.

Vice President

> "Still being charged 5 months after cancellation letter was received."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610)

JS

Joseph S.

Owner

> "Their pricing was very reasonable for what was and still is offered. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7167930)

SB

Susan B.

Vice President

> "Unable to cancel after several attempts."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610)

IJ

Idania J.

President owner

> "I have received good leads and enjoy the contacts i have made."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7138243)

JM

Jonathan M.

CPA

> "Fictitious customers created, duplicates, anything with a street address of "PO Box" in QuickBooks get deleted randomly,..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3316801)

JH

Jeanette H.

Store Manager

> "The price point is excellent as well. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164701)

RW

Rafer W.

Founder

> "there's a reason they lock you into a 6-month contract--because the platform sucks and they know after two months people..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___3668232)

LR

Lara R.

Director of Marketing

> "Thryv has been a really helpful tool in my day-to-day work."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162002)

VR

Verified Reviewer

V.P.

> "Then the 2 representatives we were working with decided it was best to stop communicating back with us. If I/we did that..."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415)

JR

Justin R.

General Manager

> "My favorite part of Thryv was the single inbox for all of our channels. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6827868)

MA

Melanie A.

Office Manager

> "Some areas refer to open invoices as payments which is not just inaccurate, but the opposite of what they are."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

IS

Ilayda S.

Marketing Director

> "It saves time and standardizes the tone across our brand."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333)

MA

Melanie A.

Office Manager

> "I am not happy with the search function in the Billing & Invoicing section."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

AH

Alan H.

Director of Operations and Accounts

> "The customer support has been consistently very good."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162116)

TW

Tony W.

President

> "I have to physically enter every appointment that does not come through the software."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3996912)

JS

Joseph S.

Owner

> "Excellent, professional and enthusiastic. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7167930)

AB

Adam B.

Owner

> "Provided zero leads and all I got was 10-15 robo spam calls"

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4294252)

TB

Terry B.

Administrator

> "Excellent system, easy to set up and understand."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7178424)

CL

Cesar L.

Construction

> "Was using software for a while and was told if I add an seo it would put me on 1st spot in richland wa on Google search, ..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3594363)

TC

TJ C.

Owner

> "Great service from my team and the product suite is great. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487)

JH

Jorge H.

Painting

> "Never recommend this company just waisted Time and money"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6005824)

HS

Heather S.

Owner

> "This program is very easy to use. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7161992)

HS

Hannah S.

Owner/Life Integration Consultant

> "I don't think they are set up to work well with Neurodivergent folks, but that's systemic."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897244)

LM

Lynda M.

Admin

> "I worked with the same team and we really had fun. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164990)

MA

Melanie A.

Office Manager

> "I find the reporting to be clunky and cumbersome as well."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400)

IJ

Idania J.

President owner

> "Customer support is always available."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7138243)

SA

Samuel A.

public adjuster/office help

> "The email marketing campaigns are a little confusing to know when they start."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3745233)

Tyrell T.

Owner

> "Everyone that I have encountered in Thryv has been extremely professional, genuine, and knowledgeable."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137840)

AM

Andrew M.

President

> "I canceled my account after about 1 year, and they continued billing me."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4333134)

Charles T.

COO and Franchise Development

> "The team is great to work with."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137821)

MK

Michelle K.

owner

> "It's as if someone came up with a good concept and then hired I don't know who to develop lousy software, thinking that if..."

[See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3543603)

JL

Jeromy L.

Owner and Founder

> "The customization you can develop and the ease to adapt to the ever changing business world is crucial and central to the..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907442)

AM

Andrew M.

President

> "Customer service confirmed the cancellation, but the bills kept on coming."

[See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4333134)

AL

Andrew L.

ownder

> "My experience with Thryv started off great; I was super excited to find a CRM that really seemed to cater towards small..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245)

SB

Shawn B.

Owner

> "reminder process seems a bit too aggressive"

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3706048)

JR

Justin R.

General Manager

> "I also enjoyed they would auto post social items for us."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6827868)

MP

Melanie P.

VP of Operations

> "Thryv support is not very organized and too many people reach out to attempt to fix things and not having nay information..."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3351018)

JL

Jeromy L.

Owner and Founder

> "They designed a beautiful website and created a professional image both for me, my clients, and my competition. "

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907442)

JL

Jeff L.

president

> "Can't believe that you cancelled the "work as" function."

[See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897153)

[View Reviews](https://www.capterra.com/p/156926/Thryv/reviews/)

## User interface

4.20 (1,314)

[Thryv](https://www.capterra.com/p/156926/Thryv/)

4.21 (533)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Odoo

Top features

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/135618/Odoo/#features)

Thryv

26/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/156926/Thryv/#features)

### Recognition

No recognitions have been awarded to Odoo

Thryv is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Odoo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Thryv

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Odoo

-   By Odoo
-   Located in United States
-   Founded in 2005

Thryv

-   By Thryv
-   Located in United States
-   Founded in 2011

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[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

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Contact vendor for pricing

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[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (533)](https://www.capterra.com/p/156926/Thryv/reviews/)

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[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[4.37 (2,564)](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/reviews/)

$31.1/month

Price

$1922/year

4.2

Features

4.3

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135618-212058/Odoo-vs-QuickBooks-Desktop-Pro)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (533)](https://www.capterra.com/p/156926/Thryv/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$244/month

Price

$7/year

4.1

Features

4.5

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/156926-204998/Thryv-vs-Bigin-by-Zoho-CRM)

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

vs

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.28 (711)](https://www.capterra.com/p/76/Intacct/reviews/)

$31.1/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76-135618/Intacct-vs-Odoo)

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (533)](https://www.capterra.com/p/156926/Thryv/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$244/month

Price

$14.99/month

4.1

Features

4.6

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/156926-178819/Thryv-vs-EngageBay-Marketing)