# Compare Odoo  vs Act! 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Odoo  and Act! based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135618-175860/Odoo-vs-Act

---

# Odoo vs Act! Features and Cost Comparison

Last updated May 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Odoo Act!2/4 selected

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

[Act!](https://www.capterra.com/p/175860/Act/)[3.9 (909)](https://www.capterra.com/p/175860/Act/reviews/)

[## Odoo](https://www.capterra.com/p/135618/Odoo/)[4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$31.10/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [1,306 reviews](#user-reviews)

Positive

1,084

Neutral

102

Negative

120

[## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (909)](https://www.capterra.com/p/175860/Act/reviews/)

Starting Price

$30.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.9

Customer Service

3.6

Reviews Sentiment

JS

Based on [909 reviews](#user-reviews)

Positive

650

Neutral

107

Negative

152

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,542 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.1

Lead Management

4.1

Sales Pipeline Management

4.0

Activity Dashboard

4.2

77%Fit

High performer

Feature ratings

Data Security

4.5

Contact Management

4.3

Lead Management

4.0

Sales Pipeline Management

4.0

Activity Dashboard

4.2

User satisfaction

User satisfaction

4.2

User reviews[1,306](https://www.capterra.com/p/135618/Odoo/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

4.1

Customer support

3.9

User satisfaction

3.9

User reviews[909](https://www.capterra.com/p/175860/Act/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.8

Customer support

3.6

Price starts from

Price starts from

$31.10Per User, Per Month

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Odoo is powerful, flexible open-source software designed for everyone, from individuals running a simple blog to large companies managing a full ERP, adaptable to both SMEs and global corporations.

Best for

Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results.

## User reviews

Pros & cons

Yatra P.

Omni Associate

> "Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7094259)

HD

Hana D.

CEO

> "My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner)..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

RP

Ryan P.

Lead Designer

> "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7104273)

Brian B.

President

> "Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world business use."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

FC

Fujimory C.

Founder

> "Odoo is an all-in-one suite of open-source business applications that integrates a vast range of functions from CRM and e-commerce to accounting, inventory, and human resources..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883589)

VR

Verified Reviewer

Digital Marketer

> "Overall, it does the job for our needs, but the steep learning curve, integration issues, and sync issues have made it hard to have a seamless experience"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

Manuel G.

Manager and Software Architect

> "Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7108815)

HD

Hana D.

CEO

> "No one should be in this situation waking up to see that the fully paid subscription account with database and pos completly deleted without prior notice and althoug im the admin..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

VT

Vibha T.

seo

> "We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the Prefortune store, which..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666)

DB

Didier B.

Product Owner

> "Odoo open-source and modular nature brings potential downsides, especially for businesses needing deep customizations, reliable third-party app compatibility, or a system optimized..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

DG

Damian G.

CTO

> "I like the way have in odoo is one big ecosystem, which helps a lot for my clients to have all services in one place."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297)

ES

Eugene S.

Chief Product Officer and Co-Founder

> "Also, the tools used for creating your own custom reports are completely frustrating."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572)

VR

Verified Reviewer

Senior Accountant

> "ODOO System management make your operation shifts more organized , and reach the KPIs goals by fair allocating humans and time."

[See full review](https://www.capterra.com/p/135618/Odoo/#GetApp___7129050)

SB

Sander B.

CEO

> "I told him I wanted the free version to see how I liked the software and then I could move my European susidiary on if it all worked out. Once I clicked the link he gave me I could..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7007639)

KK

Karanja K.

Managing Partner

> "Odoo has modernised how things used to work from the analogue fashion of having to have skills to create Websites to Digitalisation of Web-creation through one touch of a button."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6859100)

SD

Sushmita D.

Executive

> "Every meeting and customization session has drained our subscription hours, and we now find ourselves with only 39 out of the original 100 hours remaining—most of which have been..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212)

Brian B.

President

> "For companies willing to heavily invest in development, it can become deeply integrated into operations, inventory, communications, and accounting."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

VR

Verified Reviewer

Dropshipper

> "Some advanced options are not very clear and sometimes the system feels a bit slow."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7067764)

ES

Elias S.

Marketing Coordinator

> "I like that Odoo provides a wide range of modules for CRM, finance, and operations, all integrated into one ecosystem."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121)

DG

Damian G.

CTO

> "Also customization can get pricey when you need something outside the standard setup."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297)

NS

Novellynn S.

Founder

> "On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

JB

Justin B.

System Specialist

> "no native integration with Wordpress or Webflow making it difficult to track website subscriptions"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

GM

Gustavo M.

Manager

> "The fact that everything is integrated into one system – sales, accounting, inventory, and marketing – really helps make workflows smoother and improves overall visibility into..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020)

BT

Benjamin T.

IT-Systemadministrator

> "also some features feel a bit unfinished or need manual adjustments which is annoying sometimes"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7133468)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo has been instrumental in streamlining our manufacturing and customer operations, providing flexibility and control over processes like inventory, accounting, and approvals."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

Brian B.

President

> "Odoo support acknowledged that the mail process was failing/crashing and ultimately escalated the issue because it could not be resolved immediately."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

VR

Verified Reviewer

Sales Manager

> "Very user-friendly, the next-gen of ERPs, cost-effective regarding the development, all-in-one software that automates all business processes like CRM, Purchase, Inventory, Sales,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6503028)

ES

Eugene S.

Chief Product Officer and Co-Founder

> "It has stopped the rest of the team from having to utilize hundreds of spreadsheets that I hate."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572)

DA

Dan A.

Data Scientist

> "I liked that Odoo provided interaction between the sales and stock modules. When a sale occurred, a delivery order was created and I was also able to track products from within the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6776570)

VR

Verified Reviewer

Digital Marketer

> "Not ideal for businesses looking for a simple, seamless integrations and CRM management."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

JB

Justin B.

System Specialist

> "Odoo’s numerous technical issues, poor performance, lack of crucial integrations, and slow support have made it a poor choice for our business."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

DB

Didier B.

Product Owner

> "Its modular approach, open-source nature, user-friendliness, and support make it an attractive choice, particularly for small and mid-sized businesses looking to streamline their..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

HD

Hana D.

CEO

> "Data Ownership Violation: Despite paying for a full-year Odoo subscription, my database was never created under my CompanyID."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

VnC

Verónica C.

Partner

> "It offers many applications. If you manage to integrate all information inside the platform to run your business, can be quite useful."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7000743)

LD

Lisbet D.

Manager

> "The drag and drop is unfortunately less flexible than I experienced with Elementor (e.g. photos can only be posted as 100%, 50% or 25%.) But with a little creativity and..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6554597)

VR

Verified Reviewer

CEO

> "The overall experience with odoo is great, its opensource and provide all tools that helps the business owner manage their business. but if they update onboarding procedure and UI..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6458621)

BD

Brent D.

Owner

> "The software platform itself may have merit, but the implementation and project management we experienced was unreliable and unprofessional."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

DW

Deepak W.

Production

> "We are using apps on smart phones, PCs, and tablets for communication, notifications, alerts, and reports."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6354156)

JK

Jon K.

Managing Director

> "Buyer beware!! If this is how they treat potential customers who give real feedback, hate to see what they do with paid customers who will have a hard time switching out once..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6840775)

VR

Verified Reviewer

Digital Marketer

> "It can also scale as businesses grow and there is the option to integrate"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

VR

Verified Reviewer

Co-Founder

> "I still want to use Odoo because the product itself is strong, but the lack of accountability, transparency, and remedy for a paid service I couldn’t use has left a lasting..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005793)

SbB

Sébastien B.

Co-founder and manager

> "The flexibility, the number of solutions for SMB and the customer service that ALWAYS solved my issues in less than 48 hours."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6541930)

Brian B.

President

> "Our biggest issue was billing, support, and operational risk."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

Nataliia T.

Buiness Development Manager

> "No need to long customizing, which makes it a good deal for small to medium organisations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7115116)

RG

Rahma G.

mechatronics Engineer

> "The only downside I've found with Odoo is the limited variety of design options that include animations and dynamic elements."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6439524)

Alaa J.

General Manager

> "Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6617410)

VR

Verified Reviewer

Director

> "The software is difficult to work out and use, documentation is poor..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7092335)

JB

Justin B.

System Specialist

> "the only good thing about Odoo is it has a lot of modules even for employees appraisal and recruitment."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

SD

Sushmita D.

Executive

> "However, we were shocked to discover later that this substantial amount was only for training and not the full suite of services as promised. Since January 13, 2024, we have yet to..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212)

NS

Novellynn S.

Founder

> "One icon, one login, everything right there. And the support team is solid; they reach out and help you stay aligned so your business flows effortlessly."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

AA

April A.

President

> "I contacted customer support to help me connect my banking account to the application, and it took them three weeks to respond, and their answer didn’t fix it."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6426885)

BK

Blerta K.

Language Instructor

> "Odoo includes all that and the price-value ratio is reasonable when it comes to a small business."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7137257)

HM

Henrique M.

business and sales director

> "whatsapp app is too basic and missing features such as loading a video in the social media managment tool."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6550872)

TF

Todd F.

President

> "We also liked that Odoo could keep our inventory in sync with all of our selling platforms, such as Amazon, eBay and WooCommerce. "

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6372967)

JZ

Jon Z.

Owner

> "Yet, when our BSA didn't show up one week and we had to email (there is no way to call your BSA) to find out via auto-reply that he was out of the office, well...there was no..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6477466)

JF

Joe F.

Associate Professor of Law

> "Odoo has helped us to bring together and unify our students data under one central place making it easy to access them whenever we need to."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768)

ES

Elias S.

Marketing Coordinator

> "Some modules lack depth compared to specialized tools, and setup can be tricky without technical knowledge."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121)

EO

Elias O.

Data Engineer

> "The vast amount of customization options, particularly in the open source version. While not everything is quite as straightforward, the ability to program things yourself makes it..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6613761)

AE

Amany E.

Infrastructure Manager

> "Time spent was not aligned with the invoices, so billing for hourly services as straightforward as expected and required corrections."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775580)

JF

Joe F.

Associate Professor of Law

> "It offers quality task automations that has allowed us to streamline our routine tasks by automating them."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768)

AB

Aaron B.

President

> "I hate that I am forced to doing a purchase order, then receive and order and then a vendor bill and then a vendor payment."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6561207)

VT

Vibha T.

seo

> "The modular approach makes it easy to implement what you need, from CRM and inventory to accounting and eCommerce."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666)

BD

Brent D.

Owner

> "For a small business, this kind of prolonged uncertainty is not just frustrating — it's damaging."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

AM

Alfonso M.

CEO

> "I have been in the IT industry for over 40 years and have had manage and deploy instances of SAP and Oracle among a few and have find Odoo so far exceeds them by a great marging in..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6622811)

KS

Kamal S.

Financial Controller

> "some report like gain/loss on foreign currency, i see duplication of entries after posting under "management>unrealised currency gain/loss""

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6485582)

SK

Steef K.

Accountant

> "The cooperation with Loic boosted my skills of Odoo system and immedialtely gave me the right benefits for quality and scaleability."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6436436)

LM

Latrice M.

Ceo

> "They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was nothing wrong with it,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6717754)

EA

Ezalldeen A.

Programmer, application auditor, and accountant

> "It also allows users to install the appropriate sections according to their choice and also provides integration with various systems"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6521171)

MD

Michael D.

Chief Marketing Officer

> "I was not expecting changing the date format settings or removing the "proforma" part of the invoice titles to require so many steps."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6381798)

ES

Erik S.

CEO

> "Odoo is very simple to set up, use and manage warehouse orders and inventory items at many different warehouse locations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6863959)

FT

Federico T.

Development manager

> "The membership app is still too lacking in functionality and possibilities, which would be very useful for extending the use of Odoo as a service in the Non-Profit sector"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6540166)

Nishant T.

Sr analyst

> "Overall, Odoo offers flexible, modular ERP solution with strong integration and scalability."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6826420)

YB

Yusuf B.

Systems Engineer

> "I experienced some lag in the backorders and live status when managing multiple SKUs in large or small quantities."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775578)

VR

Verified Reviewer

Dropshipper

> "It is easy to see all important data and follow each customer from first contact to payment."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7067764)

DB

Davis B.

Supply Chain Coordinator

> "There are some functions inside Developer Mode that are not able to be bulk deleted when deactivating Developer Mode."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6562234)

GE

Greg E.

President

> "Complete albeit light solution that can support multiple small to medium sized businesses....the alternative to massive tech companies (MS, Oracle, SAP)"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6443013)

BD

Brent D.

Owner

> "We've invested significant time and money into a system we still cannot use."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

KM

Kur M.

Senior ICT Officer

> "Its Enterprise Resource Planning \[ERP\] Software that offers a suite of business applications for all businesses which includes the following:"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6465305)

RD

Ray D.

Director

> "Trying to import products with variations is a nightmare...even when Odoo do the import themselves the final outcome is nothing but a mess of mis matched data."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6749691)

[View Reviews](https://www.capterra.com/p/135618/Odoo/reviews/)

JS

Jack S.

Owner

> "Full data management / CRM making it easy to systematically process the collection, storing, updating and utilizing..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7054063)

BC

Brian C.

Director

> "By tying our database to online forms, we increase the risk of bad info overwriting good data."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118161)

DS

Dominic S.

Financial advisor

> "The contact management features are especially helpful, allowing us to keep detailed records of client interactions,..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140809)

PR

Paul R.

sales manager

> "Sometimes the phone connection is a little hard to hear and the screen were you need to add new contacts can be..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

JW

Janet W.

President

> "What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes telling..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606)

DM

Daniel M.

President

> "We are being slowly pushed into a cloud service that does not integrate well with how we store documents."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142090)

DM

Dan M.

President

> "Their technical teams have repeatedly demonstrated an extraordinary willingness to solve problems completely—whether..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

LT

Lydia T.

Chief of Staff

> "They then hung up on our internal I.T. guy when they got confused, and then lied about it in the log notes; saying..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

RT

Ron T.

Owner

> "I need to use my CRM even when I do not have acces to internet, and ACT is the only company I know of that offers a..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782)

TG

Tyler G.

Director of Business Development

> "Also, the I beleive texting out of ACT should not be a feature that I need to pay extra for. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

LT

Lydia T.

Chief of Staff

> "I am giving 2 stars instead of 1 because the customer success department is decent. As mentioned, if there weren't..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

LT

Lydia T.

Chief of Staff

> "Formatting issues with the notes section, and constant glitching."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

DM

Dan M.

President

> "As of 2026, this represents a 29-year business relationship—one of the longest and most important professional..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

AH

Andres H.

Sales Engineer

> "Crashes my outlook and often loses setting with Google Integration."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

PR

Paul R.

sales manager

> "The productivity and efficiency has freed up time to focus on getting more customers and service my current..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

JF

Jennifer F.

Owner

> "The issues with time it takes screen to change when completing activities."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140286)

RP

Rachel P.

Business Assistant

> "The amount of customization and details you can add to an email makes our emails unique. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

LB

Lori B.

president

> "I can't get it to sync with my Google calendar--just doesn't work."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

BN

BRAD N.

SALES ENGINEER

> "This new form of note taking tool has helped to keep me on track with all of my customers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7081335)

VT

Vanessa T.

School Board President

> "Also having trouble figuring out a way to NOTE all at once and then delete those from a lookup."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

AP

Andrew P.

VP

> "At first it was an adjustment with the cloud base system but now i like it because i can access on my phone, tablet..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135256)

RD

Regina D.

Administrator

> "The way the group emails feature works is less than idea."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

JM

James M.

REALTOR

> "The pro I like the most about Act is the customer tables, however I am still learning how to effectively design and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7123845)

SM

Scott M.

Managing Director

> "It not always accessible and sometimes locks us out for no reason so needs a customer service call."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068325)

KW

Kevin W.

Manager

> "I like the software's ability to track my emails to clients for future reference."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

RD

Regina D.

Administrator

> "For example, when using a mail merge, the formatting can be strange."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

BR

Barbie R.

Office Manager

> "I love being able to have all my contacts and information about my contacts all in one app."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135231)

PR

PAUL R.

President

> "Act does not work well with the new version of MS Outlook."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140394)

KW

Kevin W.

Manager

> "In my business, tracking calls and setting meetings is very important."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

JR

Jim R.

Regional VP Sales, NA

> "Sometimes the features don't work properly requiring a restart."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140174)

RW

Robert W.

Owner

> "Additional features that support my marketing efforts and the improved Outlook integration are real time savers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6856052)

KA

Kevin A.

Sales

> "The desktop version is a very old format and data can be old."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

MF

Myles F.

Applications Engineer

> "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he started, we..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197)

DB

Danny B.

Recruiter

> "It has been one problem after another including an update that changed all the search functions without getting so..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6837404)

BG

Bev G.

Director

> "We don't currently use it to it's full potential but are loving the way we can customise it to suit our business. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

VR

Verified Reviewer

Regional Sales Manager

> "Slow operating and outdated, needs to be updated to join the 21st century."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7110141)

JL

Jeffrey L.

FA

> "The product provides an excellent way to maintain a list of contacts."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7082918)

JR

James R.

President

> "I have trouble if I have to move fields around."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7088048)

MR

Micky R.

Operations Manager

> "I recommend it to my clients and usually setup a custom contact screen and fields for them."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

MT

Mike T.

Vistage Chair

> "I feel like I am sitting forever and often go to other tasks during wait."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140154)

Kevin H.

Sr. Registered Client Service Associate

> "Sharing a calendar and viewing others event is helpful."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136807)

JB

John B.

Senior Vice President

> "Don’t like high price increase after using for so many years with no assistance from ACT."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665)

TR

Tammy R.

Admin Sales management

> "I am able to use it for organizing out data for the most part."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135260)

MR

Micky R.

Operations Manager

> "A few bugs that have been around for years and never fixed."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

KA

Kevin A.

Sales

> "Have used Act to keep up with vendors and customers, and the history is invaluable."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

JR

James R.

Business owner

> "Until two weeks ago there were 45 items on the list as well as screen grabs showing the error messages and bizarre..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

MC

Marianne C.

Office Manager

> "Customer Support is responsive understandable and easy to understand when trying to provide support for complex..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140642)

MH

Mike H.

Sales Manager

> "The Marketing Automation component seems difficult to use."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269)

NA

Nita A.

Secretary

> "ALSO LOVE that when I do have an issue, I can call in and get a real English speaking person."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136794)

TF

Thom F.

Owner

> "I wish they had longer hours or 24/7 because of my schedule I work with people all over the world and sometimes wind..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

MR

Micky R.

Operations Manager

> "Having groups and fields really make it possible to do so much."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

LB

Lori B.

president

> "The cloud version is clunky."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

AH

Andres H.

Sales Engineer

> "Good for keeping track of custoemrs"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

RP

Rachel P.

Business Assistant

> "Customer Service can be hard to understand at times."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

VT

Vanessa T.

School Board President

> "Customer Support was great when we were having trouble installing due to our internet."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

JM

Janet M.

Real Estate Broker

> "As a result, I often have to end the call and try again until I reach someone who can help."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7002106)

DM

Dan M.

President

> "For nearly 30 years, ACT! has been one of the most valuable business relationships I’ve had—including compared to my..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

NL

Nick L.

VP

> "I don't like having to be online to access it. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080)

BG

Bev G.

Director

> "I had used Act many years ago and loved it. When it came to us needing CRM, we had tried a couple of free ones..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

TG

Tyler G.

Director of Business Development

> "The marketing automation is not easy to work with. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

RU

Russ U.

Representative

> "I find it very easy to schedule activities and maintain contact with the important people in my life!"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7151350)

MR

Micky R.

Operations Manager

> "I love the desktop but really hate the online version."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

TR

Tammy R.

Admin Sales management

> "Easy to organize lists once created for sorting and selection."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135260)

FL

Frank L.

Owner

> "There's no integration between it, and Google Contacts, or the integration is not comprehensive..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410)

SB

Shonna B.

Office administrator

> "I have used ACT for over 10+ years and the upgrade is a huge difference from the old 16 version."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7090828)

JR

James R.

Business owner

> "For example having to restart the program 11 times in one eight hour period of time because it crashed.... among..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

NL

Nick L.

VP

> "I like that it keeps me organized and can set meetings. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080)

TF

Thom F.

Owner

> "The mobile app for your phone is not up to the high standards that I have come to expect from act for over 30 years."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

AP

Andrew P.

VP

> "The tech and support team respond fast to inquires and any help i may need!"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135256)

LB

Lori B.

president

> "Tech support told me there is no fix for this."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

NA

Nita A.

Secretary

> "I like the automatic saving feature best."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136794)

SS

Shawna S.

Senior Manager Marketing and Business Development

> "It can sometimes be a little buggy, especially at the company level and the marketing automation."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6771216)

LB

Lou B.

Director

> "The product is very easy to work with and is continually updating to make using the database even more efficient."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136739)

SB

Stephen B.

CIO

> "a year ago, and no one has reached out to us from the client success team (or an equivalent) to check on us or..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6647306)

DM

Dan M.

President

> "ACT! is far more than just a CRM to my business—it has been a foundational operational tool for nearly 30 years."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

LE

Lance E.

Owner

> "My frustration was so high that I started contacting members of the ACT management team, up to including the..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6509749)

GC

Geary C.

Managing Partner

> "It syncs to my Android with ease."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7137758)

JR

James R.

Business owner

> "Each time the customer service has gotten worse and the program updates have gotten more expensive. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

GC

Geary C.

Managing Partner

> "It syncs to my Android with ease."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7137758)

JW

John W.

Sales Representative

> "I have had problems with Outlook and Act!"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7147276)

[View Reviews](https://www.capterra.com/p/175860/Act/reviews/)

## User interface

4.20 (1,306)

[Act!](https://www.capterra.com/p/175860/Act/)

3.89 (909)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Odoo

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/135618/Odoo/#features)

Act!

Top features

36/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/175860/Act/#features)

### Recognition

Odoo is recognized as a top-rated tool in 4 Capterra Shortlist reports

Act! is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Odoo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Act!

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Odoo

-   By Odoo
-   Located in United States
-   Founded in 2005

Act!

-   By Act!
-   Located in United States
-   Founded in 1987

## Popular Comparisons

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,447)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

$31.1/month

Price

$38/month

4.2

Features

4.3

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/135618-190778/Odoo-vs-QuickBooks-Online)

[Act!](https://www.capterra.com/p/175860/Act/)[3.89 (909)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$30/month

Price

$25/month

3.9

Features

4.4

3.9

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-175860/Salesforce-vs-Act)

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,639)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

$31.1/month

Price

$2210/year

4.2

Features

4.4

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135618-174984/Odoo-vs-QuickBooks-Enterprise)

[Act!](https://www.capterra.com/p/175860/Act/)[3.89 (909)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$30/month

Price

$20/month

3.9

Features

4.4

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-175860/HubSpot-CRM-vs-Act)

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$31.1/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.0

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-135757/Odoo-vs-NetSuite)

[Act!](https://www.capterra.com/p/175860/Act/)[3.89 (909)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$30/month

Price

$14/month

3.9

Features

4.3

3.9

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-175860/Zoho-CRM-vs-Act)

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

vs

[Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,292)](https://www.capterra.com/p/120109/Xero/reviews/)

$31.1/month

Price

$25/month

4.2

Features

4.3

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/120109-135618/Xero-vs-Odoo)

[Act!](https://www.capterra.com/p/175860/Act/)[3.89 (909)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$30/month

Price

$50/month

3.9

Features

4.3

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-175860/Dynamics-365-vs-Act)

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

vs

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[4.37 (2,559)](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/reviews/)

$31.1/month

Price

$1922/year

4.2

Features

4.3

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135618-212058/Odoo-vs-QuickBooks-Desktop-Pro)

[Act!](https://www.capterra.com/p/175860/Act/)[3.89 (909)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$30/month

Price

$7/year

3.9

Features

4.5

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/175860-204998/Act-vs-Bigin-by-Zoho-CRM)

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

vs

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.29 (684)](https://www.capterra.com/p/76/Intacct/reviews/)

$31.1/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76-135618/Intacct-vs-Odoo)

[Act!](https://www.capterra.com/p/175860/Act/)[3.89 (909)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$30/month

Price

$20/month

3.9

Features

4.3

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152769-175860/eWay-CRM-vs-Act)