--- title: "Odoo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Odoo Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more." source_url: "https://www.capterra.com/p/135618/Odoo/" page_type: "product" language: "en" --- # Odoo Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Odoo ## What is Odoo ? Odoo is an all-in-one, open-source business management platform with fully integrated apps for CRM, Sales, Accounting, Inventory, Manufacturing, Project, HR, and more. Designed for businesses of all sizes, Odoo offers a modern interface and seamless data flow across teams. With Odoo Studio, users can easily customize workflows, screens, reports, and automations without coding to match their unique processes. ## What is Odoo used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Accounting](https://www.capterra.com/accounting-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Recognitions Shortlist Overall rating Based on 1,331 user reviews Reviews sentiment Positive 83% Neutral 8% Negative 9% Pros & cons Highly adaptable business solution Customizable open-source platform Frequent bugs and technical problems Complex and costly payment processes Starting price $31.1 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Accounting / 2026 - Accounts Payable / 2026 - Billing and Invoicing / 2026 - Business Management / 2026 - CRM / 2026 - Enterprise Resource Planning / 2026 - Field Service Management / 2026 - Inventory Management / 2026 - Knowledge Base / 2026 - Maintenance Management / 2026 - Manufacturing / 2026 - Manufacturing Execution / 2026 - Manufacturing Inventory Management / 2026 - Metal Fabrication / 2026 - MRP / 2026 - Order Management / 2026 - Preventive Maintenance / 2026 - Procurement / 2026 - Project Management / 2026 - Purchasing / 2026 - Quality Management / 2026 - Warehouse Management / 2026 - Work Order / 2026 - Contact Management / 2025 - Customer Service / 2025 - eCommerce / 2025 - General Ledger / 2025 - Lead Management / 2025 - Point of Sale / 2025 - Product Lifecycle Management / 2025 - Sales Force Automation / 2025 - Sales Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Odoo alternatives Highest Rated [4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (717)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (629)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/135618/Odoo/alternatives/) ## FAQs about Odoo Overview ### What problems does Odoo solve? Odoo solves disconnected business operations, duplicate data entry, stock-control mistakes, and slow purchasing, sales, and invoicing workflows by unifying ERP, CRM, accounting, inventory, and manufacturing in one system. Operations teams, finance staff, warehouse managers, procurement teams, and growing SMB leaders benefit most from real-time visibility, automation, and customizable workflows. Answer based on 426 reviews Overview ### Which roles and teams benefit most from Odoo ? Odoo is most used by business owners, executives, and operations leaders who need one system for finance, sales, inventory, and company oversight. Project managers and IT teams use it to configure workflows and connect departments, while accountants and sales managers rely on it for invoicing, pipeline tracking, and reporting. Answer based on 1288 reviews Overview ### What company size and industries is Odoo built for? Odoo is designed for everyone, but it is used mostly by small businesses at 87%, with Information Technology and Services the top industry at 12%. It also serves midsize businesses at 7% and enterprises at 6%, with additional use in Computer Software at 8% and Retail at 5%. Answer based on 1325 reviews Features and Usability ### What are the key features of Odoo ? Odoo includes core ERP features such as accounting, CRM, inventory management, sales and purchase management, and project management. Differentiating features include customizable modules, API-based integrations, and real-time dashboards. Reviewers also often mention its user interface, automated quoting and invoicing, and timesheets linked to analytic accounting. Answer based on 396 reviews Pricing ### How much does it cost and what fees or limitations are included? Odoo starts at $31.10/user/month on the Standard plan when billed annually, or 38.90 monthly; Custom starts at 61.00 annually or 76.20 monthly. A free version and free trial are available. Reviewers say it can be cost-effective for small teams, but costs often rise with more users, modules, customization, or implementation support. Answer based on 396 reviews Integrations ### Which third-party tools and platforms does Odoo integrate with? Odoo integrates with 14 third-party tools and platforms, including WhatsApp, Microsoft Outlook, PayPal, Gmail, Instagram, and Google Docs. It also connects with commerce, payments, and business apps such as Adobe Commerce, Stripe, Zapier, Adyen, FedEx Ship Manager, and Meta for Business. Answer based on 279 reviews Getting Started and Support ### How easy is it to onboard and train a team on Odoo ? Odoo offers in-person training, live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Reviewers say everyday users often get comfortable quickly after some hands-on practice, while admins, developers, and teams handling setup or customization usually face a steeper learning curve and need more guided training. Answer based on 191 reviews Getting Started and Support ### What customer support options does Odoo offer, and how do users rate the experience? Odoo offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. User experience with support is mixed: many reviewers report fast, clear help and responsive ticket handling, sometimes within 48 hours, while others cite slow follow-ups, uneven quality by team or plan, and frustration during onboarding, billing, or implementation. Answer based on 231 reviews Security ### How does Odoo handle data security and access control? Odoo uses transaction visibility, document storage, access controls, and granular permission settings to help protect business data. It can run on private servers, internal networks, or cloud deployments for added control. Reviewers also note limitations: security roles can be hard to configure, permissions may overlap, and login or web access feels weak for some. Answer based on 27 reviews ## Who uses Odoo ? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Highly adaptable business solution 90% positive reviews out of 68 Most reviewers appreciate flexibility, allowing tailored workflows, modular expansion, and adaptation to diverse business needs. Hans N. Employee, 2 - 10 employees. "The platform is robust and versatile, catering to a wide range of business needs." Frequent bugs and technical problems 73% negative reviews out of 172 Most users comment bugs and issues cause workflow disruptions, require technical intervention, and slow down business operations. Erica M. Owner, 1 employee. "I would send error codes to their tech team, and every single time, the tech team said they couldn't do anything with the error code." Customizable open-source platform 93% positive reviews out of 55 Most reviewers find open source valuable for cost savings, flexibility, community support, and easy customization. Grace B. Project Manager, 5,001 - 10,000 employees. "Odoo's open-source and free community edition comes with a wide variety of useful apps." Complex and costly payment processes 74% negative reviews out of 85 Most users report payment involves unexpected charges, expensive support, billing confusion, and limited integration with payment systems. Kamal S. Financial Controller, 1 employee. "satisfactory, 20% disappointment as not able to generate Official receipt, payment voucher and journal voucher" Comprehensive business management suite 95% positive reviews out of 40 Most reviewers describe ERP as an all-in-one, affordable, and scalable platform for automating business operations. Nishant T. Sr analyst, 10,001+ employees. "Overall, Odoo offers flexible, modular ERP solution with strong integration and scalability." Challenging upgrade and update process 75% negative reviews out of 56 Most reviewers indicate updates and upgrades are disruptive, time-consuming, and often require technical expertise or costly adjustments. Heather H. Marketing and Communications Executive, 11 - 50 employees. "Major version updates regularly bring frustrating technical bugs to customized modules." ## Features AI summary Based on 14,838 Time Tracking reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Odoo includes **Customer Database** and **Real-Time Data**, giving sales teams a central place to store customer records and access current information as deals progress. However, it does not offer **Data Security**. Instead, it provides other important CRM capabilities that reviewers also value, including **Contact Database** (**47%**), **Search/Filter** (**45%**), and **Contact Management** (**44%**), helping businesses organize prospect details, find records faster, and keep customer interactions up to date. Customer Database 3.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Real-Time Data 4.3 (72) 83.33% of 72 reviewers that rated this feature as important or highly important Receive data and information in real time Contact Database 4.2 (82) 52.44% of 82 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Search/Filter 3.8 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Contact Management 4.1 (141) 61.70% of 141 reviewers that rated this feature as important or highly important Odoo offers a centralized and customizable contact management system, letting you segment, tag, and organize contacts for targeted communication. Users think it’s easy to migrate and manage contacts, and value its integration with CRM and other modules for streamlined relationship management. Billing & Invoicing 4.1 (222) 73.42% of 222 reviewers that rated this feature as important or highly important Odoo’s billing and invoicing lets you generate, customize, and automate invoices, handle multiple currencies, and track payments. Users find it efficient, easy to use, and integrated with sales and CRM, but some mention challenges with customization and adapting to specific accounting needs. Odoo 378 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Categorizes outstanding invoices based on the amount of time they have remained unpaid System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Process of managing, tracking, and communicating with individuals who are registered to attend an event Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Generate rule-based quotes for clients automatically Tickets are automatically assigned to specific agents based on predefined rules Automatically create schedules based on business needs or employee availability and qualifications Setup and send recurring or automated bills Create and automatically send premade copy in response to customer messages Manage customer orders that cannot be filled immediately due to out-of-stock items Compare and match accounting/financial records with corresponding bank statements A way to visually represent data via blocks the length of which correlates with the values they represent The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Software's ability to perform similar action on multiple similar files simultaneously Record employee's benefit plans and selections throughout career progression Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Odoo’s billing and invoicing lets you generate, customize, and automate invoices, handle multiple currencies, and track payments. Users find it efficient, easy to use, and integrated with sales and CRM, but some mention challenges with customization and adapting to specific accounting needs. Gateway through which end users can view past bills and pay current invoices Material list of manufacturing parts and associated costs Create bills of materials Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Create budgets based on historical data and future projections An agreement between a business and an external supplier for the delivery of a set of products or services Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Allow customers to cancel their subscription remotely. Determine and plan production capacity based on changing demands Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Create and manage digital catalog of products/services with their details, specifications, and price Track and monitor efficient handling of all changes/transitions Issue payments to third parties via checks Track the status of assets and whether they're checked in or out Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Integration with content management software Provides a channel for team members to share AI models, media files, communicate, and work together A way to visually represent data where different categories of items are marked with different colors Leave comments and notes on documents for others to view Preview how the app will display on multiple device types and operating systems Manages compensation such as salary, bonus, and benefits processes, aligning with policies Track the current status and completion of activities, tasks, goals or deliverables via progress indicators Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Odoo offers a centralized and customizable contact management system, letting you segment, tag, and organize contacts for targeted communication. Users think it’s easy to migrate and manage contacts, and value its integration with CRM and other modules for streamlined relationship management. Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Business model where clients pay their lawyer a fee only if the case is won/settled successfully Create, edit, and revise contracts/written agreements Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project Forecast of the expenses necessary for project completion Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Development of custom software, web apps, mobile apps, etc. A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships A website or login for customers to access information Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Invoices that can be tailored according to company's branding, payment terms and personalized information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Conceptual model of how data items relate to each other Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Graphical representation of data Detect and remove errors Manage order deliveries until they are received by the customers Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Forecast customer demand using historical insights and simulations Manage the processes involved when making the application ready for use Collaborate on creating a product by sharing and adjusting designs through a shared portal Electronic signing method that validates the authenticity and integrity of a digital document Track products that are for sale at a reduced price or part of coupon promotions Manage sending personnel and resources to a site as needed Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Receive an automatic notification when the exact same payment is about to be initiated for the second time Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Manage the enrollment and onboarding of all new members and accepted applications Helps users manage the maintenance of assets; offers reporting to identify areas for improvement Manage procedures that ensure organizational equipment remains in working condition Track the location of specific equipment at all times Plan an event's time and location Attaching relevant receipts or supporting documents to submit expenses for reimbursement Monitor and record expenses such as purchases or charges incurred Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Management of commercial motor vehicles for work-related purposes Follows the movement of a food product and its ingredients through all steps in the supply chain Intended to be used by insurers Operate/access software on iPad Devices Software for metal fabrication Serves restaurants For Retail Stores Designed for small businesses Primarily serving startup companies Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Monitor fuel consumption and optimize fuel usage Search for specific words or phrases within a document or database Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) Games or game-like elements to track progress and reward accomplishments Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Centralized accounting record which tracks all financial transactions Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus System to support the positioning, navigation, and timing (PNT) measurements of an object or individual A visual way of interacting with an application or operating system using items such as windows, icons, and menus Information, data and reports that are being tracked over time Business model that charges based on the amount of time spent on an hourly basis Automates core HR functions such as talent management, employee evaluation and learning management Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects Management of inbound and outbound shipments in the context of international trade A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) An application for source code editing, compiling, and debugging Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Cross-checking financial records with physical inventory counts and records Monitor product stock levels You get robust inventory management with real-time tracking, forecasting, and barcode integration. Reviewers appreciate its flexibility, ease of use, and support for complex workflows, though some report challenges with large inventories and initial setup for smaller operations. Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Identify and respond to unexpected problems or failures (ie. "negative events") Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Manage and track all job information and associated tasks Visualization tool to organize and optimize tasks and track their status at every stage of workflow Group and package individual but related items as one package set Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Facilitate training materials that help employees grow and progress in their positions Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance Ability to chat online in real time Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations Supports the effective planning of manufacturing production based on materials, labor, and machinery. Automate workflows and trigger campaigns based on customer actions Material requirements planning software manages the scheduling and inventory control for manufacturers. Manufacturing execution systems focus on quality control in the production process. Monitor task progress and planned accomplishments to better manage project status Access software remotely via mobile devices Access the system via a mobile application Development of applications for mobile devices Clients can submit payments via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations Manage multiple teams and operations from a central location Process payments via multiple modes directly through the application Ability to handle several projects simultaneously Create and update newsletter content to increase engagement Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Create, send, and view electronic invoices Accept and process online payment transactions Includes functionalities for creating custom eCommerce websites Track all opportunities for potential sales and convert them into recurring revenue Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Accept, record, and reconcile financial transactions Manage employee salary processes, data, taxes, and records administration efficiently Level of completion within a task Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. Accept and process customer payments for products or services using hardware and software Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Pre-defined templates within a library for common cases such as contracts, websites, emails, and more Predict future data based on historical data sets Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Preview materials before finalizing projects Calculate rule-based prices for a product/service Calculate rule-based prices for a product/service Tool used to determine accurate pricing and product eligibility for borrowers Arrange tasks based on the level of priority or urgency Organize and manage all processes/procedures involved in purchasing goods and/or services Present a catalog of inventory that customers can view Customize the specifications of a finished product to meet the particular needs of a customer Capture, organize and track product-specific data and information in a centralized location Ability to link barcodes or serial numbers with specific items for identification Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment Manage the end-to-end production process for manufacturing operations Plan and schedule the use of production resources Track the production of materials and items over certain periods or seasons Manage and track financials on a project-to-project basis Business model that bills clients an amount based on the project/task/job performed The process of estimating and tracking the expenses incurred for a specific project Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Identifying critical tasks that make up a project and assigning start and end dates for each Measure time to completion or hours worked for projects Create, manage, or update project workflows. Estimate or forecast of a future scenario based on the study of present trends Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Aligns purchase orders with incoming invoices and receiving reports Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Ensure that quality requirements and standards are met across production processes Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Generate quotes or estimates for customers Preview and make real-time changes in the web content Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Manage all receiving processes within a warehouse Tools to find, assess, and hire suitable candidates for a job within an organization Generate recurring invoices Managing orders that a customer purchases repeatedly and regularly Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) Automated process of charging customers at regular intervals for repeated access or use of a product or service Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Enables creation, management, and tracking of product requirements & features during product production/development Review, approve and cancel requests for goods/services to be purchased Process of planning, scheduling and executing the optimal and effective use of human capital across projects Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process For retailers Track and facilitate returns of products sold Monitor sales and make necessary adjustment in order to increase demand and revenue An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. Plan daily routes to optimize employee scheduling and provide directions Identify and assess hazards to ensure the well-being of employees, assets, and the environment Oversee various functions of the organization while balancing and optimizing supply and demand Define, track, and/or automate sales activities and sales processes Automate processes to manage leads, contacts, opportunities and sales activities Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. An order generated by a seller to a customer, containing details about products or services This capability helps you visualize, track, and manage sales opportunities through an intuitive pipeline. Reviewers indicate it’s simple to use, integrates well with CRM and inventory, and makes managing leads and deals straightforward, though some desire better out-of-the-box reporting. Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Plan availability and assign specific time slots for tasks and resources Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Online portal through which end users can access the system, manage tasks, or obtain information An agreement between a buyer and a seller for the sale and delivery of goods or services Optimize and manage the search engine optimization efforts for a website or digital content Track and assign specific serial numbers to products Track work performed and resources used for past customers, sites, or assets Manage and track orders being shipped to customers Checkout of online store Track and manage sick leave time Internal and external product tracking codes Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Development of software programs Tracks every modification made to source code Negotiate best prices and choose the right vendor for various purchases Manage special order requested by a customer An agreement that's only valid if signed by all involved parties, sealed, and delivered Track the amount of money spent on a certain product or with a certain supplier Track the status over time for a request, process, asset, or transaction Process of managing customer subscription lifecycle for a recurring service or a product Manage the subscription plans of all active members Manage all supplier data and operations Manage the planning and execution of supply chain activities Allow customers/users to submit support queries and service requests Track the status of support tickets/escalations as they move through the service queue Create and manage surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes With Odoo’s task management, you can easily create, assign, and track tasks, set deadlines, and organize work visually. Reviewers appreciate its flexibility, integration with other modules, and the ability to boost productivity, though some find customization necessary for optimal usability. Track the status and progress of tasks Track and manage the scheduling of tasks Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Implementation of various strategies to manage tax obligations via planning and maintaining compliance Allow multiple team members to edit and work on the same document Oversee technicians and track their assigned work orders Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Organize customer data and accounts by user or geography Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards Set up connections to third-party platforms to improve business processes Customize, sell, and distribute tickets Track and manage employee's work hours to improve payroll accuracy Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track and document the history, application, or location of an item or activity Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch Track employee/learner's progression through training programs Manage, record and track all business exchanges in form of money and its related interactions in the system Transfer queries and organize messages between agents Organize and track the physical movement of goods from one location to another Track and interpret metrics on the usage of company resources Request, track, and manage time off requests and vacation time Real-time vehicle tracking for monitoring location, route, speed, etc. Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Track visitors and purpose of visits Graphical representation of data or processes Manage and track operations and inventory within warehouses Development of applications that are delivered over the internet through a browser SaaS, web-based, online deployment Track and analyze information regarding website visitors Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.2 (1,311) 4.2 Based on 1,311 reviews ## Pricing Value for money 4.1 (1194) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/135618/Odoo/pricing/) Standard $31.10 Per User,Per Month It includes: - All apps - Odoo Online Custom $61.00 Per User,Per Month It includes: - All apps - Odoo Studio - Multi-Company - External API Value for money 4.1 (1,194) 4.1 Based on 1,194 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (1183) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (1,183) 3.9 Based on 1,183 reviews ## User reviews Overall rating 4.2 Based on 1,331 reviews Filter by rating 5(701) 4(402) 3(103) 2(38) 1(87) Mentioned topic Sorted by most recent GD Gianna D. Accounting and Finance Restaurants ### "Innovative platform with plenty of scope based on good standard processes." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 14, 2026 Odoo offers optimal digital support for all areas of business processes, anytime, anywhere. The ability to access important information and processes from anywhere offers significant benefits. Pros The system allows the company to manage both its finances and inventory in a single system. This makes Odoo comprehensive business software and ideally suited for project controlling. It is inherently easy to use and saves considerable time, making work more efficient. Best of all, no software installation is required, can be cloud based. Furthermore, its extensive functionality and up-to-dateness are impressive, thanks for to its many features and regular updates. Cons That's hard to say, as the range of functions is very extensive and the software is highly scalable. However, the development environment for customization projects could be improved or made easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Ron C. Engineering and Maintenance Leader Industrial Automation ### "A complete ERP solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2026 Pros impressive modularity with applications suited to every need, excellent integration between production, inventory, and purchasing, modern and intuitive interface, good value for money compared to other ERPs on the market. Cons some advanced customizations require technical skills or a developer, updates sometimes cause temporary bugs, a few modules still need improvement depending on specific needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Furkan A. Founder Design ### "Very capable all-in-one platform, but takes time to learn" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 9, 2026 My overall experience with Odoo was positive. I used the free trial mainly to understand how the platform handles business processes, and I can see why companies choose it as an all-in-one system. Having sales, customer information, invoicing and other operations connected in the same platform is a major advantage. It also seems flexible enough to grow with a business instead of forcing you to replace the system later. At the same time, I think new users need to invest some time before the experience becomes comfortable. Pros What impressed me most during the free trial was how much Odoo brings together in one system. Sales management, contacts, invoicing and transaction-related workflows can all connect to each other instead of feeling like separate tools. I especially liked the idea of being able to start with the modules I need and expand later. Once I understood the basic structure, the workflow started to make much more sense and the overall feature set felt very capable. Cons The main issue for me was the learning curve. Odoo has so many modules, menus and configuration options that the first experience can feel more complicated than expected. Some simple tasks took me longer because I had to understand how Odoo structures the workflow first. I only used the free trial, so I did not get far enough to judge every advanced feature or the long-term customer support experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Barbara M. Conseillère en immobilier - Capifrance Real Estate ### "Odoo est meilleur en matière organisation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2026 Pros La gestion des clients, des ventes et des projets devient beaucoup plus simple grâce à Odoo. La possibilité de regrouper plusieurs tâches sur une seule plateforme facilite l’organisation quotidienne. Le suivi des projets et des activités permet également de garder une meilleure visibilité sur le travail en cours. Cons le nombre important de fonctionnalités disponibles n’est pas aussi facile a métriser du coup . Certaines configurations peuvent également sembler compliquées pour une petite activité qui recherche uniquement des outils simples. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Training Manager Construction ### "A Powerful and Flexible All-in-One Business Management Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 2, 2026 Overall, my experience with Odoo has been positive. It is a powerful and flexible business management platform that can bring many different processes together in one place. The integration between modules is particularly useful and can significantly reduce manual work and improve visibility across the business. While the initial setup and learning curve can take some time, once properly configured, Odoo can become a very effective solution for managing day-to-day business operations. Pros What I like most about Odoo is that it brings multiple business functions into one integrated platform. CRM, sales, invoicing, accounting, inventory, purchasing and other modules can all work together, which reduces the need for multiple separate systems and manual data entry. I also appreciate the flexibility and customization options, allowing the system to be adapted to different business processes as the company grows. Cons The main drawback is that Odoo can take some time to configure and learn, especially when using multiple modules or advanced features. Some workflows are not immediately intuitive, and customization can require technical knowledge. There can also be occasional performance issues or bugs, particularly with larger databases or more complex configurations. Customer support and pricing flexibility could also be improved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PD Pat D. Technology Admin Non-Profit Organization Management ### "Strong platform, but every customisation is a potential invoice" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 26, 2026 Capable software wrapped in an adversarial commercial relationship. We are a volunteer-run charity working in suicide prevention, funded by grants, and we chose Odoo to consolidate our operations. The build itself is achievable and the tools are strong. What wore us down was the billing culture around it. Every interaction felt metered, every customisation felt like a risk, and goodwill was absent at exactly the moments a charity needs it. If you have a commercial budget and technical people in house, you may absorb this. If you are a small nonprofit expecting a partner, read the timesheet before you sign. Pros The core platform is genuinely capable. Studio let us build a full set of custom models, youth records, expenses, funders, budgets, without writing a line of code, which is rare for a system this deep. The external API is clean and well documented, so we could connect our own tools and front ends to it without fighting the platform. It is modular, so you only switch on what you need, and when it works it replaces a pile of spreadsheets and disconnected tools with one system. For a small organisation that needs a real database rather than another silo, the software does the job. Cons The commercial and support experience is the problem, not the software. Support was billed against our success pack in fifteen minute increments, including time spent on Odoo's own internal work. When Odoo moved our project to its US office, the only way to get support within the evening hours our volunteers actually work, we were billed four hours for the handover between their staff. Reviewing their own notes, watching their own videos, meeting their own colleagues. When we objected, we were pointed to an email that had warned us it would be chargeable. Earlier in the build they tried to reclassify standard Studio automation as custom code to justify a maintenance charge, which we disputed. You learn quickly that anything near the edges of the platform, including exposing your own custom apps to portal users, is either a potential invoice or a limitation nobody flagged at the start. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reasons for choosing Odoo Price and support that was stated to be offered. Collapsed as soon as the invoice was paid though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VA Vielka A. Desarrollador Junior Pharmaceuticals ### "La mezcla perfecta entre lo óptimo y lo funcional" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 26, 2026 En lo general, considero Odoo como una plataforma muy completa y fácil de manejar tanto en código como desde el punto de vista del usuario/cliente. Pros La facilidad de entender el producto a simple vista sin necesidad de un entrenamiento previo. Tan pronto se ve la plataforma, la misma puede ser utilizada con facilidad. Cons El diseño es siempre el mismo. Podría tener variaciones sin necesidades de "descargar" temas (en mi opinión). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GC Gene C. director Consumer Goods ### "Just don't waste your time" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 25, 2026 It's as bad as Albonomics in Australia, only worse. Fancy being charged a premium, to populate yoru subscription to use what you paid for Our fee went from $567/yr to over $5000 per year So then we had to delete all the work we paid for Was an experience that cost thousands in dollars and 6 months in time, for no outcome. The onlytime they return contact is to hit you with the mother of all invoices. Just avoid. It is not worth it Pros It looks good, sounds good, until you sign up. The experience is so bad, we sacked the firm that signed us up Cons It took months, to get any support. Then we had to engage a specialist to upload, populate and be able to use it only to find they wanted to charge an extra 5k pa for the work we paid for to do its job Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ND Niels D. COO Consumer Goods ### "be aware of intransparant cross-country pricing " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 August 24, 2026 Not too positive after this sudden price hike, that really damaged our trust in the company severely. Pros A versatile, ERP-like system that you can expand upon fairly easily. The UI is not intuitive, but with some effort you can learn to work with it. Cons their invoicing is very unclear: they suddenly more than doubled our monthly costs because a tiny part of our operation was in a more expensive country. Very unexpected and completely inflexible, we feel very misled in this case. This only surfaced months into our collaboration, when it's hard to pull back out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Senior Business Analyst Banking ### "Easy to use for HR basics, but needs better consolidated reporting" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 August 20, 2026 It's worked well for the day-to-day HR basics — tracking leave and handling payslips — and the interface makes it easy to get around. The friction is really around reporting and consolidation rather than the core features themselves. Pros The interface is clean and easy to use. We've mainly used Odoo as a leave tracker and for managing payslips, and it's been simple enough for both HR and employees to pick up without much training Cons The main pain point has been getting a consolidated view of things — there's no easy way to download all payslips together in one go, or to pull a quick summary of leave balances across the team. You end up doing it one by one, which adds up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/135618/Odoo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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