# Odoo  Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Odoo  Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Odoo  Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/compare/135618-36056/Salesforce-Sales-Cloud-vs-HubSpot-CRM

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# 

 Odoo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 8, 2025

Written byMolly Burke

Molly Burke

Molly Burke is a senior analyst and writer for Capterra. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her insights o...

[See bio & all articles](https://www.capterra.com/resources/author/mburke/)

Edited byMehar Luthra

Mehar Luthra

Content Editor

Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade...

[See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/)

Content Editor

Written by [Molly Burke](https://www.capterra.com/resources/author/mburke/)

Molly Burke is a senior analyst and writer for Capterra. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her insights on generative AI, social media, and other tech trends have been featured in The New York Times, Vogue, BBC, CNBC, Forbes, and the Financial Times, among other publications.

Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/)

Content Editor

Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead.

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Odoo

Odoo Overview:

### Key takeaways

Insights from verified Capterra reviews

Odoo helps businesses manage inventory across warehouses with barcode scanning and real-time tracking. It’s most used by small firms in retail, consumer services, supply chain, and construction. Your team can benefit from Odoo’s modular design and its seamless integration with accounting tools. You might encounter occasional bugs and upgrade challenges. Recent updates include industry-specific modules and improved traceability.

### Our verdict

Setup can be technical, and costs rise as you add apps and users. Some users say occasional bugs and slow support are drawbacks. But for firms that want deep customization and all-in-one operations, the flexibility outweighs the learning curve and other limitations.

Overall rating

Based on 1,291 user reviews

Reviews sentiment

Positive

83%

Neutral

8%

Negative

9%

Pros & cons

Highly adaptable modular system

Accessible open-source customization

Frequent bugs and unreliable fixes

Complex payment and billing processes

Starting price

$31.1

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Odoo alternatives

The platform offers modular tools and deep customization, but alternatives may suit teams seeking simpler interfaces, faster onboarding, or pricing models better aligned with smaller or less technical teams.

Highest Rated

[4.5 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Starting price

$21.00

Per User, Per Month

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/135618/Odoo/alternatives/)

## Who uses Odoo ?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Highly adaptable modular system

89% positive reviews out of 65

Most reviewers find flexibility allows tailoring modules and workflows to specific business needs and rapid changes.

Marek T

CEO, 2 - 10 employees.

"This flexibility allowed me to tailor Odoo to suit the specific requirements of my business."

Frequent bugs and unreliable fixes

73% negative reviews out of 164

Most users comment bugs persist, support is slow, error messages lack clarity, and documentation is insufficient.

Erica M

Owner, 1 employee.

"I would send error codes to their tech team, and every single time, the tech team said they couldn't do anything with the error code."

Accessible open-source customization

93% positive reviews out of 54

Most users report open source enables cost savings, extensive community support, and flexible, secure modifications.

Mohammad A

Technical Support, 51 - 200 employees.

"Odoo is open source and has a wide community of expertise and references and is stable in implementation smoothly by adding modules individually."

Complex payment and billing processes

73% negative reviews out of 78

Most users report payment involves unexpected charges, limited integrations, costly support, and confusing subscription management.

gordon N

CEO, 11 - 50 employees.

"Then they refused to refund what I already paid and I had to go to my credit card company to get my money back."

Comprehensive business management platform

95% positive reviews out of 39

Most reviewers indicate ERP offers unified, scalable tools for automating diverse business operations affordably.

Nishant T

Sr analyst, 10,001+ employees.

"Overall, Odoo offers flexible, modular ERP solution with strong integration and scalability."

Challenging upgrades and versioning

73% negative reviews out of 52

Most reviewers describe updates and upgrades as time-consuming, disruptive, and often incompatible with customizations.

Jhon S

Developer, 2 - 10 employees.

"Upgrading to new versions of Odoo can be time-consuming and may require technical expertise, which can be a challenge for some users"

## Odoo 's interface

Its interface supports flexible task creation and tracking, with a modular layout that centralizes business functions. However, it can feel less intuitive, and onboarding may be challenging for teams new to integrated systems.

1+

Molly Burke

If flexibility matters more than simplicity for your team, Odoo’s interface can be a good fit. Be ready to invest time upfront—setup and navigation take adjustment, but the payoff is a system that adapts to your processes.

Ease of Use

4.0 (1,279)

4.0

Based on 1,279 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Molly Burke

Odoo’s top-rated features help teams centralize client data, automate financial workflows, and unify project and website management. This saves time and reduces errors, making it easier to scale operations without juggling multiple tools.

Features

4.2 (1,271)

4.2

Based on 1,271 reviews

Highest rated are based on our proprietary review analysis from all published reviews. Odoo’s top scores reflect how it helps teams centralize contacts, automate billing, plan projects, manage websites, and conduct invoicing.

Contact database

4.1 (82)

82 reviewers rated this feature

Consolidate customer and vendor details in one place for easier management, simplifying customer relationship management (CRM) workflows, and keeping records updated for all business functions.

Invoice creation

4.0 (87)

87 reviewers rated this feature

Customize invoice templates, automate recurring billing, and link invoices to sales and accounting. These capabilities reduce manual entry, minimize errors, and speed up payment cycles.

Project planning/scheduling

4.0 (48)

48 reviewers rated this feature

Plan projects with interactive timelines. Assign tasks, set deadlines, and track progress visually to keep your team aligned and projects on schedule.

Website management

3.9 (44)

44 reviewers rated this feature

Build and maintain websites using drag-and-drop tools. Connect eCommerce and CRM modules for a unified online presence that supports sales and customer engagement.

Online invoicing

3.9 (59)

59 reviewers rated this feature

Send digital invoices, accept global payments, and automate reminders. This feature improves cash flow and reduces late payments by linking billing directly to customer records.

Data security

2.5 (20)

20 reviewers rated this feature

Limited safeguards and unclear protocols raise concerns about protecting sensitive business data.

Fund accounting

2.7 (23)

23 reviewers rated this feature

Managing restricted funds and compliance is difficult, especially for nonprofits and grant-based organizations.

Multi-location management

2.9 (21)

21 reviewers rated this feature

Managing inventory or operations across multiple sites is clunky and lacks real-time synchronization.

Communication management

2.9 (20)

20 reviewers rated this feature

Internal messaging tools seem underdeveloped and disconnected from core workflows.

Calendar management

2.9 (35)

35 reviewers rated this feature

Scheduling and calendar tools are seen as basic, with limited integration and customization options.

Odoo Studio

0 reviewers rated this feature

Design custom screens, automate actions, and build tailored workflows without writing code.

AI-assisted data entry

0 reviewers rated this feature

Reduce manual input with smart suggestions and predictive field completion.

Webhooks and API access

0 reviewers rated this feature

Connect Odoo to external systems and trigger real-time actions across platforms.

Custom reporting

0 reviewers rated this feature

Generate tailored reports using drag-and-drop tools and dynamic filters.

Batch and wave picking automation

0 reviewers rated this feature

Streamline grouping and description of transfers for faster fulfillment.

Cross-company lots/serials

0 reviewers rated this feature

Maintain full traceability of serial and lot numbers during inter-company transfers.

Dispatch management system

0 reviewers rated this feature

Organize delivery rounds and manage shipments with internal or third-party fleets.

Flexible pull-to-push rules

0 reviewers rated this feature

Trigger push rules only when needed, reducing unnecessary transfers and clutter.

Valuation by lot/serial

0 reviewers rated this feature

Assign separate valuations to each lot or serial number for precise cost tracking.

All key features (376)

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

33.33% of 3 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

48.72% of 39 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

65.91% of 44 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

70.37% of 27 reviewers that rated this feature as important or highly important

Track money owed to a company's creditors/suppliers

42.86% of 21 reviewers that rated this feature as important or highly important

Track outstanding invoices and the money owed from clients

31.58% of 19 reviewers that rated this feature as important or highly important

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

0% of 0 reviewers...

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

78.79% of 33 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

50.00% of 6 reviewers that rated this feature as important or highly important

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

50.00% of 2 reviewers that rated this feature as important or highly important

Categorizes outstanding invoices based on the amount of time they have remained unpaid

33.33% of 3 reviewers that rated this feature as important or highly important

Reduce manual input with smart suggestions and predictive field completion.

0 reviewers rated this feature

System alerts about the need to escalate an issue or request

66.67% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

56.52% of 92 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

112.50% of 8 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

33.33% of 3 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

71.43% of 7 reviewers that rated this feature as important or highly important

Route documents and other data through one or more stakeholders for review and approval

0% of 0 reviewers...

Manage assets throughout their lifecycle to optimize profit

0% of 0 reviewers...

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

100.00% of 1 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

100.00% of 1 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

100.00% of 1 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

200.00% of 1 reviewers that rated this feature as important or highly important

Generate rule-based quotes for clients automatically

0% of 0 reviewers...

Tickets are automatically assigned to specific agents based on predefined rules

0% of 0 reviewers...

Automatically create schedules based on business needs or employee availability and qualifications

0% of 0 reviewers...

Setup and send recurring or automated bills

0% of 0 reviewers...

Create and automatically send premade copy in response to customer messages

0% of 0 reviewers...

Manage customer orders that cannot be filled immediately due to out-of-stock items

50.00% of 4 reviewers that rated this feature as important or highly important

Compare and match accounting/financial records with corresponding bank statements

43.18% of 44 reviewers that rated this feature as important or highly important

A way to visually represent data via blocks the length of which correlates with the values they represent

0% of 0 reviewers...

The ability to identify a barcode on or within an image or packaging

0% of 0 reviewers...

Scan barcodes to ensure accurate pricing and label tracking

33.33% of 3 reviewers that rated this feature as important or highly important

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

33.33% of 3 reviewers that rated this feature as important or highly important

Streamline grouping and description of transfers for faster fulfillment.

0 reviewers rated this feature

Software's ability to perform similar action on multiple similar files simultaneously

0% of 0 reviewers...

Record employee's benefit plans and selections throughout career progression

100.00% of 1 reviewers that rated this feature as important or highly important

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

0% of 0 reviewers...

Odoo offers a flexible and automated billing and invoicing system that supports multiple currencies, discounts, and professional invoice customization. Users think it streamlines financial processes, improves accuracy, and integrates with sales and CRM, though some want more localized report formats.

72.30% of 213 reviewers that rated this feature as important or highly important

Gateway through which end users can view past bills and pay current invoices

0.00% of 2 reviewers that rated this feature as important or highly important

Material list of manufacturing parts and associated costs

90.00% of 10 reviewers that rated this feature as important or highly important

Create bills of materials

0% of 0 reviewers...

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

25.00% of 4 reviewers that rated this feature as important or highly important

Create budgets based on historical data and future projections

0% of 0 reviewers...

An agreement between a business and an external supplier for the delivery of a set of products or services

0% of 0 reviewers...

Scheduling and calendar tools are seen as basic, with limited integration and customization options.

35 reviewers rated this feature

Synchronize with other calendars to view mutual availability and schedules

100.00% of 4 reviewers that rated this feature as important or highly important

Notifications/alerts for upcoming events or tasks

50.00% of 2 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

50.00% of 4 reviewers that rated this feature as important or highly important

Allow customers to cancel their subscription remotely.

0.00% of 1 reviewers that rated this feature as important or highly important

Determine and plan production capacity based on changing demands

0% of 0 reviewers...

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

0% of 0 reviewers...

Create and manage digital catalog of products/services with their details, specifications, and price

0.00% of 5 reviewers that rated this feature as important or highly important

Track and monitor efficient handling of all changes/transitions

100.00% of 3 reviewers that rated this feature as important or highly important

Issue payments to third parties via checks

0.00% of 2 reviewers that rated this feature as important or highly important

Track the status of assets and whether they're checked in or out

0% of 0 reviewers...

Manage contact details and communication with clients

75.00% of 12 reviewers that rated this feature as important or highly important

Private online space that lets businesses securely share documents and provide information access to clients

0% of 0 reviewers...

Provides a channel for team members to share media files, communicate, and work together

50.00% of 30 reviewers that rated this feature as important or highly important

A way to visually represent data where different categories of items are marked with different colors

0% of 0 reviewers...

Leave comments and notes on documents for others to view

40.00% of 5 reviewers that rated this feature as important or highly important

Internal messaging tools seem underdeveloped and disconnected from core workflows.

20 reviewers rated this feature

Preview how the app will display on multiple device types and operating systems

0% of 0 reviewers...

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

150.00% of 2 reviewers that rated this feature as important or highly important

Track the current status and completion of activities, tasks, goals or deliverables via progress indicators

0% of 0 reviewers...

Track and manage adherence to policies for any service, product, process, or supplier

85.71% of 7 reviewers that rated this feature as important or highly important

Configure existing workflows to meet your organization's needs

100.00% of 1 reviewers that rated this feature as important or highly important

Consolidate customer and vendor details in one place for easier management, simplifying customer relationship management (CRM) workflows, and keeping records updated for all business functions.

82 reviewers rated this feature

Manage, organize, and store contact information

59.85% of 132 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

66.67% of 12 reviewers that rated this feature as important or highly important

Business model where clients pay their lawyer a fee only if the case is won/settled successfully

0% of 0 reviewers...

Create, edit, and revise contracts/written agreements

0% of 0 reviewers...

Track, store, and access client contracts or licenses

0.00% of 1 reviewers that rated this feature as important or highly important

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

100.00% of 1 reviewers that rated this feature as important or highly important

Forecast of the expenses necessary for project completion

33.33% of 3 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

28.57% of 7 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

51.79% of 56 reviewers that rated this feature as important or highly important

Maintain full traceability of serial and lot numbers during inter-company transfers.

0 reviewers rated this feature

Development of custom software, web apps, mobile apps, etc.

0% of 0 reviewers...

Generate tailored reports using drag-and-drop tools and dynamic filters.

0 reviewers rated this feature

A collection of customer information such as contact details, demographics, previous interactions, etc.

40.00% of 5 reviewers that rated this feature as important or highly important

Access previous interactions or concerns to maintain customer relationships

0% of 0 reviewers...

Process of dividing customers into groups based on common characteristics

0% of 0 reviewers...

Add customized logos and colors to align with company branding

70.83% of 24 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

54.29% of 35 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

0% of 0 reviewers...

Invoices that can be tailored according to company's branding, payment terms and personalized information

40.00% of 5 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

35.71% of 14 reviewers that rated this feature as important or highly important

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

0.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

58.76% of 97 reviewers that rated this feature as important or highly important

Conceptual model of how data items relate to each other

0% of 0 reviewers...

Limited safeguards and unclear protocols raise concerns about protecting sensitive business data.

20 reviewers rated this feature

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

0% of 0 reviewers...

Graphical representation of data

0% of 0 reviewers...

Detect and remove errors

100.00% of 4 reviewers that rated this feature as important or highly important

Manage order deliveries until they are received by the customers

0% of 0 reviewers...

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

0% of 0 reviewers...

Forecast customer demand using historical insights and simulations

0% of 0 reviewers...

Manage the processes involved when making the application ready for use

100.00% of 1 reviewers that rated this feature as important or highly important

Collaborate on creating a product by sharing and adjusting designs through a shared portal

42.86% of 21 reviewers that rated this feature as important or highly important

Electronic signing method that validates the authenticity and integrity of a digital document

63.64% of 11 reviewers that rated this feature as important or highly important

Track products that are for sale at a reduced price or part of coupon promotions

0.00% of 1 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

0.00% of 2 reviewers that rated this feature as important or highly important

Organize delivery rounds and manage shipments with internal or third-party fleets.

0 reviewers rated this feature

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

0.00% of 1 reviewers that rated this feature as important or highly important

Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

0% of 0 reviewers...

Store, manage, and track all electronic documents in a centralized location

40.00% of 20 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

71.43% of 7 reviewers that rated this feature as important or highly important

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

0% of 0 reviewers...

Assemble applications and processes by dragging over and arranging pre-built components

54.55% of 22 reviewers that rated this feature as important or highly important

Receive an automatic notification when the exact same payment is about to be initiated for the second time

50.00% of 2 reviewers that rated this feature as important or highly important

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

50.00% of 14 reviewers that rated this feature as important or highly important

Transfer of data from one computer system to another

0% of 0 reviewers...

Electronically collect payments for goods or services

38.46% of 13 reviewers that rated this feature as important or highly important

Digitally sign online documents

50.00% of 18 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

68.18% of 44 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

100.00% of 2 reviewers that rated this feature as important or highly important

Pre-made examples and templates for emails

0.00% of 2 reviewers that rated this feature as important or highly important

Track delivered, received, and opened emails

0% of 0 reviewers...

Electronic storage of staff/employee contact information and job status in a centralized repository

65.52% of 29 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

60.00% of 10 reviewers that rated this feature as important or highly important

Manage the enrollment and onboarding of all new members and accepted applications

0.00% of 1 reviewers that rated this feature as important or highly important

Helps users manage the maintenance of assets; offers reporting to identify areas for improvement

0.00% of 1 reviewers that rated this feature as important or highly important

Manage procedures that ensure organizational equipment remains in working condition

0% of 0 reviewers...

Track the location of specific equipment at all times

0% of 0 reviewers...

Plan an event's time and location

83.33% of 6 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

50.00% of 12 reviewers that rated this feature as important or highly important

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

0.00% of 1 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

25.00% of 4 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

63.29% of 79 reviewers that rated this feature as important or highly important

Generate reports to assess the financial performance of an organization

65.45% of 110 reviewers that rated this feature as important or highly important

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

100.00% of 1 reviewers that rated this feature as important or highly important

Trigger push rules only when needed, reducing unnecessary transfers and clutter.

0 reviewers rated this feature

Follows the movement of a food product and its ingredients through all steps in the supply chain

0% of 0 reviewers...

Intended to be used by insurers

0.00% of 1 reviewers that rated this feature as important or highly important

Operate/access software on iPad Devices

0% of 0 reviewers...

Software for metal fabrication

0% of 0 reviewers...

Serves restaurants

0% of 0 reviewers...

For Retail Stores

66.67% of 3 reviewers that rated this feature as important or highly important

Designed for small businesses

50.00% of 6 reviewers that rated this feature as important or highly important

Primarily serving startup companies

50.00% of 2 reviewers that rated this feature as important or highly important

Form predictions based on past and present data/trends

100.00% of 5 reviewers that rated this feature as important or highly important

Store, manage and track all forms in a centralized location

0.00% of 1 reviewers that rated this feature as important or highly important

Monitor fuel consumption and optimize fuel usage

0.00% of 2 reviewers that rated this feature as important or highly important

Search for specific words or phrases within a document or database

0.00% of 1 reviewers that rated this feature as important or highly important

Managing restricted funds and compliance is difficult, especially for nonprofits and grant-based organizations.

23 reviewers rated this feature

Games or game-like elements to track progress and reward accomplishments

0% of 0 reviewers...

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

150.00% of 2 reviewers that rated this feature as important or highly important

Centralized accounting record which tracks all financial transactions

66.25% of 80 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

0.00% of 2 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

0.00% of 1 reviewers that rated this feature as important or highly important

A visual way of interacting with an application or operating system using items such as windows, icons, and menus

33.33% of 3 reviewers that rated this feature as important or highly important

Information, data and reports that are being tracked over time

0% of 0 reviewers...

Business model that charges based on the amount of time spent on an hourly basis

0% of 0 reviewers...

Automates core HR functions such as talent management, employee evaluation and learning management

65.38% of 26 reviewers that rated this feature as important or highly important

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

0% of 0 reviewers...

Management of inbound and outbound shipments in the context of international trade

0% of 0 reviewers...

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

70.13% of 77 reviewers that rated this feature as important or highly important

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

69.23% of 13 reviewers that rated this feature as important or highly important

An application for source code editing, compiling, and debugging

80.00% of 5 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

41.18% of 17 reviewers that rated this feature as important or highly important

Incorporation of a chat or messaging system within an organization's internal communication infrastructure

0.00% of 1 reviewers that rated this feature as important or highly important

Cross-checking financial records with physical inventory counts and records

0.00% of 1 reviewers that rated this feature as important or highly important

Monitor product stock levels

56.86% of 51 reviewers that rated this feature as important or highly important

It helps you track inventory levels, manage stock across locations, and forecast replenishment needs. Reviewers indicate it is intuitive, supports complex workflows, and integrates with fulfillment centers, but some say setup can be complex for small quantities or large inventories.

69.39% of 196 reviewers that rated this feature as important or highly important

Maintain and control the stock level of inventory

70.83% of 24 reviewers that rated this feature as important or highly important

Track stock count levels to manage product reordering

75.00% of 4 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

71.88% of 64 reviewers that rated this feature as important or highly important

Customize invoice templates, automate recurring billing, and link invoices to sales and accounting. These capabilities reduce manual entry, minimize errors, and speed up payment cycles.

87 reviewers rated this feature

Store and view prior invoices for each account/client

55.00% of 20 reviewers that rated this feature as important or highly important

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

100.00% of 1 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

62.07% of 58 reviewers that rated this feature as important or highly important

Identify and respond to unexpected problems or failures (ie. "negative events")

0.00% of 1 reviewers that rated this feature as important or highly important

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

0.00% of 2 reviewers that rated this feature as important or highly important

Manage and track all job information and associated tasks

100.00% of 1 reviewers that rated this feature as important or highly important

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

100.00% of 6 reviewers that rated this feature as important or highly important

Group and package individual but related items as one package set

0% of 0 reviewers...

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

50.00% of 2 reviewers that rated this feature as important or highly important

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

0.00% of 2 reviewers that rated this feature as important or highly important

Create landing pages or online forms designed to capture new leads and prospects

57.69% of 26 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

56.10% of 41 reviewers that rated this feature as important or highly important

Route and distribute your leads to third party buyers

0% of 0 reviewers...

Manage the process of attracting and converting business prospects into leads

33.33% of 3 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

62.50% of 88 reviewers that rated this feature as important or highly important

Score a lead on their quality or likelihood to buy based on certain behaviors

0.00% of 1 reviewers that rated this feature as important or highly important

Divide leads into buckets based on predefined criteria and routing rules

0% of 0 reviewers...

Facilitate training materials that help employees grow and progress in their positions

0% of 0 reviewers...

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

0% of 0 reviewers...

Ability to chat online in real time

0% of 0 reviewers...

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

0% of 0 reviewers...

Manage, maintain and track the performance of assets and equipment

66.67% of 3 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

100.00% of 2 reviewers that rated this feature as important or highly important

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

0% of 0 reviewers...

Supports the effective planning of manufacturing production based on materials, labor, and machinery.

60.00% of 5 reviewers that rated this feature as important or highly important

Automate workflows and trigger campaigns based on customer actions

61.54% of 13 reviewers that rated this feature as important or highly important

Material requirements planning software manages the scheduling and inventory control for manufacturers.

0% of 0 reviewers...

Monitor task progress and planned accomplishments to better manage project status

0% of 0 reviewers...

Access software remotely via mobile devices

56.94% of 72 reviewers that rated this feature as important or highly important

Access the system via a mobile application

50.00% of 2 reviewers that rated this feature as important or highly important

Development of applications for mobile devices

0% of 0 reviewers...

Clients can submit payments via mobile devices

50.00% of 2 reviewers that rated this feature as important or highly important

Observe and track the demand, usage, progress or quality of a system, product, or user

0% of 0 reviewers...

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

80.00% of 5 reviewers that rated this feature as important or highly important

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

0% of 0 reviewers...

Manage and handle various international currencies

0% of 0 reviewers...

Manage and support multiple languages

0.00% of 2 reviewers that rated this feature as important or highly important

Manage and support multiple locations

59.09% of 22 reviewers that rated this feature as important or highly important

Managing inventory or operations across multiple sites is clunky and lacks real-time synchronization.

21 reviewers rated this feature

Manage multiple teams and operations from a central location

0% of 0 reviewers...

Process payments via multiple modes directly through the application

0% of 0 reviewers...

Ability to handle several projects simultaneously

54.55% of 22 reviewers that rated this feature as important or highly important

Create and update newsletter content to increase engagement

0% of 0 reviewers...

Design custom screens, automate actions, and build tailored workflows without writing code.

0 reviewers rated this feature

Send digital invoices, accept global payments, and automate reminders. This feature improves cash flow and reduces late payments by linking billing directly to customer records.

59 reviewers rated this feature

Accept and process online payment transactions

33.33% of 6 reviewers that rated this feature as important or highly important

Includes functionalities for creating custom eCommerce websites

50.00% of 2 reviewers that rated this feature as important or highly important

Track all opportunities for potential sales and convert them into recurring revenue

75.00% of 4 reviewers that rated this feature as important or highly important

Manage the process of receiving, preparing, and delivering orders for goods/products

120.00% of 10 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

63.16% of 95 reviewers that rated this feature as important or highly important

Send / receive, process, and execute orders

0% of 0 reviewers...

Track orders throughout the fulfillment process

0% of 0 reviewers...

Accept, record, and reconcile financial transactions

54.10% of 61 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

68.00% of 25 reviewers that rated this feature as important or highly important

Level of completion within a task

0% of 0 reviewers...

Organize and manage the accomplishments and development of employees or performance of applications or systems

0% of 0 reviewers...

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

0.00% of 1 reviewers that rated this feature as important or highly important

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

54.55% of 11 reviewers that rated this feature as important or highly important

Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.

0% of 0 reviewers...

Accept and process customer payments for products or services using hardware and software

52.63% of 19 reviewers that rated this feature as important or highly important

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

100.00% of 1 reviewers that rated this feature as important or highly important

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

0.00% of 1 reviewers that rated this feature as important or highly important

Predict future data based on historical data sets

0% of 0 reviewers...

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

0% of 0 reviewers...

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

100.00% of 6 reviewers that rated this feature as important or highly important

Preview materials before finalizing projects

20.00% of 5 reviewers that rated this feature as important or highly important

Calculate rule-based prices for a product/service

0% of 0 reviewers...

Calculate rule-based prices for a product/service

100.00% of 1 reviewers that rated this feature as important or highly important

Tool used to determine accurate pricing and product eligibility for borrowers

75.00% of 4 reviewers that rated this feature as important or highly important

Arrange tasks based on the level of priority or urgency

66.67% of 3 reviewers that rated this feature as important or highly important

Organize and manage all processes/procedures involved in purchasing goods and/or services

0% of 0 reviewers...

Present a catalog of inventory that customers can view

0.00% of 1 reviewers that rated this feature as important or highly important

Customize the specifications of a finished product to meet the particular needs of a customer

0% of 0 reviewers...

Capture, organize and track product-specific data and information in a centralized location

0% of 0 reviewers...

Ability to link barcodes or serial numbers with specific items for identification

44.44% of 9 reviewers that rated this feature as important or highly important

Manage the end-to-end production process for manufacturing operations

71.43% of 7 reviewers that rated this feature as important or highly important

Plan and schedule the use of production resources

0% of 0 reviewers...

Track the production of materials and items over certain periods or seasons

0% of 0 reviewers...

Manage and track financials on a project-to-project basis

0% of 0 reviewers...

Business model that bills clients an amount based on the project/task/job performed

0.00% of 1 reviewers that rated this feature as important or highly important

The process of estimating and tracking the expenses incurred for a specific project

0% of 0 reviewers...

Plan and coordinate all the resources, costs and time needed to execute assignments

50.00% of 20 reviewers that rated this feature as important or highly important

Organize and schedule projects

44.44% of 9 reviewers that rated this feature as important or highly important

Plan projects with interactive timelines. Assign tasks, set deadlines, and track progress visually to keep your team aligned and projects on schedule.

48 reviewers rated this feature

Identifying critical tasks that make up a project and assigning start and end dates for each

0% of 0 reviewers...

Measure time to completion or hours worked for projects

200.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, or update project workflows.

0% of 0 reviewers...

Estimate or forecast of a future scenario based on the study of present trends

0% of 0 reviewers...

Design, communicate, and distribute incentives to perform a specific action

0% of 0 reviewers...

Create, send, and track purchase orders and their statuses

64.71% of 102 reviewers that rated this feature as important or highly important

Aligns purchase orders with incoming invoices and receiving reports

50.00% of 2 reviewers that rated this feature as important or highly important

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

75.00% of 4 reviewers that rated this feature as important or highly important

Ensure that quality requirements and standards are met across production processes

120.00% of 5 reviewers that rated this feature as important or highly important

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

0% of 0 reviewers...

Generate quotes or estimates for customers

89.66% of 29 reviewers that rated this feature as important or highly important

Preview and make real-time changes in the web content

66.67% of 6 reviewers that rated this feature as important or highly important

Analyze and gain insights into data in real-time

0% of 0 reviewers...

Receive data and information in real time

81.25% of 64 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

100.00% of 1 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

0.00% of 1 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

0% of 0 reviewers...

Receive system updates as soon as any changes are made

0.00% of 2 reviewers that rated this feature as important or highly important

Upload, track, and submit receipts in a central database

0% of 0 reviewers...

Manage all receiving processes within a warehouse

100.00% of 3 reviewers that rated this feature as important or highly important

Tools to find, assess, and hire suitable candidates for a job within an organization

50.00% of 2 reviewers that rated this feature as important or highly important

Generate recurring invoices

0% of 0 reviewers...

Managing orders that a customer purchases repeatedly and regularly

50.00% of 4 reviewers that rated this feature as important or highly important

Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)

0% of 0 reviewers...

Automated process of charging customers at regular intervals for repeated access or use of a product or service

0.00% of 1 reviewers that rated this feature as important or highly important

Log and store the source of contacts/leads

0% of 0 reviewers...

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

87.50% of 8 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

66.67% of 3 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

0% of 0 reviewers...

Purchase and replenish product stock based on inventory levels and needs

0.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

71.67% of 60 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

50.60% of 83 reviewers that rated this feature as important or highly important

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

66.67% of 24 reviewers that rated this feature as important or highly important

Enables creation, management, and tracking of product requirements & features during product production/development

0% of 0 reviewers...

Review, approve and cancel requests for goods/services to be purchased

100.00% of 1 reviewers that rated this feature as important or highly important

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

0% of 0 reviewers...

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

0.00% of 1 reviewers that rated this feature as important or highly important

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

0% of 0 reviewers...

For retailers

0.00% of 1 reviewers that rated this feature as important or highly important

Track and facilitate returns of products sold

66.67% of 9 reviewers that rated this feature as important or highly important

Monitor sales and make necessary adjustment in order to increase demand and revenue

0% of 0 reviewers...

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

0% of 0 reviewers...

Plan daily routes to optimize employee scheduling and provide directions

0% of 0 reviewers...

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

0% of 0 reviewers...

Oversee various functions of the organization while balancing and optimizing supply and demand

0% of 0 reviewers...

Define, track, and/or automate sales activities and sales processes

0.00% of 1 reviewers that rated this feature as important or highly important

Automate processes to manage leads, contacts, opportunities and sales activities

0% of 0 reviewers...

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

0% of 0 reviewers...

An order generated by a seller to a customer, containing details about products or services

0% of 0 reviewers...

With this capability, you can easily organize, track, and manage leads through a clear CRM layout and Kanban view. Reviewers appreciate its integration with other modules, ease of use, and automation, though some mention the need for better out-of-the-box reports.

62.77% of 94 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

66.67% of 18 reviewers that rated this feature as important or highly important

Calculation of consumption tax imposed on the sale of goods/services

0% of 0 reviewers...

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

0% of 0 reviewers...

Plan availability and assign specific time slots for tasks and resources

63.16% of 19 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

54.55% of 11 reviewers that rated this feature as important or highly important

Group leads or contacts based on their specific characteristics

50.00% of 2 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

60.00% of 5 reviewers that rated this feature as important or highly important

An agreement between a buyer and a seller for the sale and delivery of goods or services

0% of 0 reviewers...

Optimize and manage the search engine optimization efforts for a website or digital content

0.00% of 2 reviewers that rated this feature as important or highly important

Track and assign specific serial numbers to products

100.00% of 1 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

66.67% of 3 reviewers that rated this feature as important or highly important

Manage and track orders being shipped to customers

33.33% of 3 reviewers that rated this feature as important or highly important

Checkout of online store

81.25% of 16 reviewers that rated this feature as important or highly important

Track and manage sick leave time

0.00% of 1 reviewers that rated this feature as important or highly important

Internal and external product tracking codes

33.33% of 3 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

33.33% of 15 reviewers that rated this feature as important or highly important

Market event via social media tools

0% of 0 reviewers...

Development of software programs

0% of 0 reviewers...

Tracks every modification made to source code

20.00% of 5 reviewers that rated this feature as important or highly important

Negotiate best prices and choose the right vendor for various purchases

0% of 0 reviewers...

Manage special order requested by a customer

0% of 0 reviewers...

An agreement that's only valid if signed by all involved parties, sealed, and delivered

0% of 0 reviewers...

Track the amount of money spent on a certain product or with a certain supplier

0% of 0 reviewers...

Track the status over time for a request, process, asset, or transaction

54.55% of 11 reviewers that rated this feature as important or highly important

Process of managing customer subscription lifecycle for a recurring service or a product

0% of 0 reviewers...

Manage the subscription plans of all active members

0% of 0 reviewers...

Manage all supplier data and operations

50.00% of 2 reviewers that rated this feature as important or highly important

Manage the planning and execution of supply chain activities

100.00% of 13 reviewers that rated this feature as important or highly important

Allow customers/users to submit support queries and service requests

66.67% of 9 reviewers that rated this feature as important or highly important

Track the status of support tickets/escalations as they move through the service queue

0% of 0 reviewers...

Create and manage surveys

0% of 0 reviewers...

Gauge satisfaction and receive information for improvement and success

0% of 0 reviewers...

Attach digital tags to documents and assets for identification, search, or monitoring purposes

0% of 0 reviewers...

Create, manage and track all task activities and progression

60.26% of 151 reviewers that rated this feature as important or highly important

Track the status and progress of tasks

26.32% of 19 reviewers that rated this feature as important or highly important

Track and manage the scheduling of tasks

42.86% of 21 reviewers that rated this feature as important or highly important

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

44.44% of 9 reviewers that rated this feature as important or highly important

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

75.00% of 4 reviewers that rated this feature as important or highly important

Allow multiple team members to edit and work on the same document

0% of 0 reviewers...

Oversee technicians and track their assigned work orders

0% of 0 reviewers...

Create, save, and re-purpose templates for emails, forms, etc.

0% of 0 reviewers...

Sample files or documents that could be customized as needed or used as is

37.50% of 8 reviewers that rated this feature as important or highly important

Organize customer data and accounts by user or geography

0.00% of 1 reviewers that rated this feature as important or highly important

Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards

0% of 0 reviewers...

Set up connections to third-party platforms to improve business processes

81.82% of 11 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

66.67% of 9 reviewers that rated this feature as important or highly important

Log and record hours worked and costs spent to assist in billing and invoicing

72.00% of 25 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

0% of 0 reviewers...

Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch

0% of 0 reviewers...

Track employee/learner's progression through training programs

0.00% of 1 reviewers that rated this feature as important or highly important

Manage, record and track all business exchanges in form of money and its related interactions in the system

0% of 0 reviewers...

Organize and track the physical movement of goods from one location to another

0% of 0 reviewers...

Track and interpret metrics on the usage of company resources

0.00% of 1 reviewers that rated this feature as important or highly important

Request, track, and manage time off requests and vacation time

75.00% of 8 reviewers that rated this feature as important or highly important

Assign separate valuations to each lot or serial number for precise cost tracking.

0 reviewers rated this feature

Real-time vehicle tracking for monitoring location, route, speed, etc.

0% of 0 reviewers...

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

50.00% of 2 reviewers that rated this feature as important or highly important

Track revisions and updates made to files and navigate between different versions

60.00% of 5 reviewers that rated this feature as important or highly important

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

0% of 0 reviewers...

Track visitors and purpose of visits

0% of 0 reviewers...

Graphical representation of data or processes

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and track operations and inventory within warehouses

107.41% of 27 reviewers that rated this feature as important or highly important

Development of applications that are delivered over the internet through a browser

0% of 0 reviewers...

SaaS, web-based, online deployment

0.00% of 1 reviewers that rated this feature as important or highly important

Connect Odoo to external systems and trigger real-time actions across platforms.

0 reviewers rated this feature

Track and analyze information regarding website visitors

0% of 0 reviewers...

Seamlessly integrates with 3rd party websites

44.44% of 9 reviewers that rated this feature as important or highly important

Build and maintain websites using drag-and-drop tools. Connect eCommerce and CRM modules for a unified online presence that supports sales and customer engagement.

44 reviewers rated this feature

Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain

0% of 0 reviewers...

Create a new work order

50.00% of 2 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

33.33% of 6 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

66.67% of 39 reviewers that rated this feature as important or highly important

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

44.44% of 9 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Molly Burke

Odoo’s top-rated features help teams centralize client data, automate financial workflows, and unify project and website management. This saves time and reduces errors, making it easier to scale operations without juggling multiple tools.

Features

4.2 (1,271)

4.2

Based on 1,271 reviews

## Pricing

Value for money

4.1 (1158)

Odoo’s entry plan starts at $31.10 per user, per month, billed monthly, or $24.90 when billed annually. This is well below the $150 per user, per month median small and midsized business (SMB) spend for inventory management tools. Pricing scales with the number of users and apps selected, so you can predict your pricing as your company grows.

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/135618/Odoo/pricing/)

Standard

$31.10

Per User,Per Month

It includes:

-   All apps
-   Odoo Online

Custom

$61.00

Per User,Per Month

It includes:

-   All apps
-   Odoo Studio
-   Multi-Company
-   External API

Value for money

4.1 (1,158)

4.1

Based on 1,158 reviews

## Integrations

It connects with a wide range of business tools across accounting, eCommerce, HR, and supply chain. These integrations include a mix of native apps and third-party connectors, supporting end-to-end workflows from inventory to invoicing.

Popular integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Molly Burke

Senior Content Analyst

Connecting Odoo with your finance, sales, or logistics systems will help reduce manual entry, speed up order processing, and give your operations team a clearer view of stock and fulfillment.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (1148)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (1,148)

3.9

Based on 1,148 reviews

## User reviews

Overall rating

4.2

Based on 1,291 reviews

Filter by rating

5(690)

4(385)

3(100)

2(34)

1(82)

Mentioned topic

Sorted by most recent

DG

Damian G.

CTO

Computer Software

### "Pierogi with chesee"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 27, 2026

Pros

I like the way have in odoo is one big ecosystem, which helps a lot for my clients to have all services in one place. Also have no issues so far with customer service.

Cons

Some of the more advanced modules feel a bit basic compared to dedicated tools. Also customization can get pricey when you need something outside the standard setup.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Nataliia T.

Buiness Development Manager

Information Technology and Services

### "Simple, good for small organisations, but has limited funtionality"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

March 19, 2026

Generally it was easy to use, but often we were lacking functionality, when it was coming to structuring the data or when we wanted to have more advanced functions.

Pros

Odoo is mostly really easy to use, since most of the functions are simple and straight away. No need to long customizing, which makes it a good deal for small to medium organisations.

Cons

If you need some advanced funtionality Odoo is not the best solution. For large organisations, where you need to work with big amount of data, it makes difficult to clasfy, filter you information on a precise way.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)

Reasons for choosing Odoo

We thought this product would be better for it's prrice. But it won't the case

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Manuel G.

Manager and Software Architect

Computer Software

### "Wonderful ERP for small and big businesses, great CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 7, 2026

I have been involved with this ERP for more than 5 years and use it daily in my business and with my customers.

Pros

Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world.

Cons

Some versions have big structure changes and do not always keep compatibility with custom modules written for older versions.

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

More options, more tools, more modules, better and customizable modules, etc.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

[Alegra](https://www.capterra.com/p/196363/Alegra-ERP/)

Reasons for choosing Odoo

Because the option to customize it in my way and many more modules are available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Analyst

Apparel & Fashion

### "Flexible All-in-One Business Management Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2026

Overall a powerful all-in-one ERP. Helps manage sales, contacts, and finances together. Slight learning curve, but very capable once set up.

Pros

Very flexible business platform. Many modules in one place—CRM, invoicing, sales. Easy to scale as business grows. Good customization.

Cons

Setup can take time. Some modules feel complex for new users. Occasional performance issues with larger data or many apps enabled.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RP

Ryan P.

Lead Designer

Design

### "Consolidate into this puppy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2026

Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl.

Pros

Odoo’s biggest strength is its modular design...you can pick and choose what apps you need (CRM, inventory, accounting, project management, e-commerce, HR, etc.) and grow by adding more later.

Cons

What I like least is that while modular pricing seems flexible, costs can escalate quickly if you unlock many features or add a lot of users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

System Admin

Hospital & Health Care

### "Unleash your growth potential with Odoo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 24, 2026

Pros

It is an all-in-one suite that eliminates the need for multiple, disconnected software systems by centralising functions like CRM, sales, and accounting.

Cons

Setting up and configuring the system correctly can be difficult and time-consuming, often requiring technical expertise or external consultants.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Yatra P.

Omni Associate

Retail

### "Odoo - Flexible and easy way to manage any Business. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 12, 2026

Overall, Odoo is a really great app. It is very easy to learn and use. Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time. It's been around 4 months i have been using Odoo and i love it. From sales and invoicing to task management everything is at one place. Pricing goes up as we app more features and apps however it is worth to use it.

Pros

The best thing about Odoo is that it is all in one integration. It manages sales, CRM, inventory, HR, accounting and projects. Odoo also automates many stuffs such as invoicing, workflow approvals and follow ups which saves a lot of time. It is also very easy to use and has features for customization. It is a good value for the money.

Cons

Customer support feels bit slow with lower price subscriptions. With Higher plans subscription the customer service is feaster somehow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Information Technology and Services

### "Don't waste your time with Odoo..."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 8, 2026

Don't waste your time with Odoo... most people who recommend it are being paid a referral fee... the support is extremely slow and almost non-existent in my experience and the services are slow and difficult to learn... I have wasted hundreds on dollars on Odoo and hope you don't make the same mistake.

Pros

Nothing... difficult to use and terrible support!!!! I have been building websites since 1998 and trying to work out how Odoo works is so difficult... in my opinion they make it so difficult so you have to hire someone to use it.

Cons

The software is difficult to work out and use, documentation is poor... it is expensive once you start adding things on and support is terrible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

Maeva K.

Dirigeante

Hospitality

### "Outil trop complexe pour une TPE"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 26, 2026

Nous avons testé Odoo pour centraliser la gestion de plusieurs gîtes et d’un domaine événementiel. Malgré ses nombreuses fonctionnalités, la solution s’est révélée peu adaptée à une TPE. La migration depuis Airtable est très lourde et entièrement manuelle. La personnalisation via Studio reste limitée pour des besoins pourtant simples, notamment pour la relation client et les automatisations. Le module Rental n’est pas conçu pour la location d’hébergements ou la privatisation de lieux, ce qui impose des développements complémentaires. Odoo est un ERP puissant, pensé pour des PME disposant de ressources dédiées. Pour une petite structure, la complexité, le besoin de code et le manque de simplicité rendent l’outil difficile à exploiter. Le support et l’accompagnement n’ont pas été à la hauteur des attentes, malgré un engagement sur la durée.

Pros

Odoo semble particulièrement adapté aux PME structurées ayant des processus bien définis et des ressources internes dédiés pour le paramétrage ou un budget conséquent pour un consultant.

Cons

La solution est complexe à mettre en place pour une petite structure. La migration des données est lourde et peu guidée, la personnalisation via Studio reste limitée pour des besoins pourtant simples, et certaines fonctionnalités nécessitent du code ou l’intervention de consultants. Le module Rental n’est pas adapté à la location d’hébergements. Enfin, l’accompagnement et le support ne sont pas à la hauteur de ce qui est annoncé, ce qui rend l’outil difficile à exploiter de manière autonome pour une TPE. Pas de support fonctionnel.

Alternatives considered

[Smoobu](https://www.capterra.com/p/160106/Smoobu/)

[Abby](https://www.capterra.com/p/268623/Abby/)

[HENRI](https://www.capterra.com/p/208433/HENRI/)

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

Reasons for choosing Odoo

Je pensais qu'Odoo serait plus simple et adaptée à mon activité.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Manager - Digital Consulting

Information Technology and Services

### "Very easy to learn, easy to use enterprise ERP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 19, 2026

It's good tool for ERM, keeping finance, sales, CRM, HR, etc - all your data in one place. Community edition is free and open-source, so great to get a hands-on and explore.

Pros

Odoo helps us streamline functions, centralize data and run business smoothly at a cheap price. It's customizable, apt for small businesses and has easy to use UI.

Cons

It's quite flexible but it's not easy to customize. You may need to work with certified partners for successful use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/135618/Odoo/reviews/)

## FAQs

Odoo is a suite of business applications that helps companies manage inventory, sales, accounting, CRM, and more from a single platform. Its modular design lets you add features as your business grows, supporting automation and integration across core business functions.

A key disadvantage of Odoo is that updates and upgrades can introduce bugs or require technical expertise, according to user reviews. Some teams also report slower support response times and challenges with documentation, especially when setting up more advanced features.

Odoo’s popularity comes from its open-source model, flexible customization, and broad range of modules for business management. Many small businesses choose Odoo for its affordable pricing, ability to scale with growth, and integration options that support diverse industry needs.

Odoo offers a free plan for a single app with unlimited users, but most businesses will need multiple modules, which require a paid subscription. Paid plans start at $31.10 per user, per month, with discounts for annual billing and additional costs for extra apps or features.

Odoo is used by small and midsized businesses in industries such as IT, retail, and professional services. Most companies using Odoo have fewer than 100 employees, but the platform also supports larger organizations with more complex requirements.

Odoo provides standard security features such as user access controls, encrypted data storage, and regular security updates. However, some reviewers note concerns about data security and recommend evaluating your company’s compliance needs before implementation.

Odoo’s competitors include other business management and inventory platforms like NetSuite, Zoho, SAP Business One, and Microsoft Dynamics 365. Each offers a different mix of features, pricing, and customization, so it’s important to compare options based on your business needs.

Odoo is best for small and midsized businesses seeking an affordable, customizable platform to manage inventory, sales, and accounting. Teams with technical resources or a need for modular growth will benefit most from Odoo’s flexible approach and wide range of integrations.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Odoo’s own online content in July 2025, including the product's website and its social media channels.
    

## Related reading

### [5 Key Inventory Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-inventory-management-software-features/)

Published April 11, 2023 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/)

### [5 Top-Rated Inventory Management Software for Small Businesses](https://www.capterra.com/resources/top-small-business-inventory-management-software/)

Published March 10, 2023 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/)

### [Category Compare: Inventory Management Software vs. Warehouse Management Software](https://www.capterra.com/resources/inventory-management-vs-warehouse-management/)

Published August 18, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/)

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