# Compare Kixie PowerCall vs Ooma Office 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Kixie PowerCall and Ooma Office based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135636-174109/Kixie-PowerCall-vs-Ooma-Office --- # Kixie PowerCall vs Ooma Office Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Kixie PowerCallOoma Office2/4 selected [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) [Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.4 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/) [## Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [294 reviews](#user-reviews) Positive 268 Neutral 12 Negative 14 [## Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.4 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/) Starting Price $19.95/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [248 reviews](#user-reviews) Positive 220 Neutral 12 Negative 16 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### JustCall 4.1 (224) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 80% of reviewers rated it above 4 stars * * * Highest Rated ### Ultatel Cloud Business Phone System 4.7 (41) * * * Starting Price $18.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,972) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (990) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,935 reviews from business phone systems software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Call Routing 4.8 Mobile Access NA Call Transfer 4.3 Call Logging 4.8 Alerts/Notifications 4.5 81%Fit High performer Feature ratings Call Routing 4.5 Mobile Access 4.5 Call Transfer 4.6 Call Logging 4.3 Alerts/Notifications 4.4 User satisfaction User satisfaction 4.6 User reviews[294](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.6 Customer support 4.7 User satisfaction 4.4 User reviews[248](https://www.capterra.com/p/174109/Ooma-Office/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.5 Customer support 4.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from $19.95Per User, Per Month - Free version - Free trial Best for Best for CRM users, Account Executives, SDR/BDRs, Inside sales teams, Enterprise sales teams, sales managers, sales reps Best for Ooma Office is a flexible cloud solution suitable for businesses of all sizes in industries. ## User reviews Pros & cons Jordan V. Sales > "I also like that it automatically changes the number every time you make an outgoing call to prospects with ConnectionBoost." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7151412) AL Ariel L. Director of Customer Support and Success > "I remember Kixie being clunky with limited integrations." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6845031) AP Aleksandra P. Data and research lead > "Also the flexibility that allows to choose the plan that fits different needs, making it a great option for different team..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774) Jonah Rose L. Marketing Specialist > "bugs, glitches, and occasional outages, which can disrupt the workflow" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069) DJ Daniel J. SDR > "The functionality of being an autodialer is great, having to dial 100 numbers manually would be a pain if it wasn't for Kixie..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706588) JC John C. manager > "Not user intuitive, very cumbersome, expensive for what it does, I have used dialers since the early 1980's customer support..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6788278) DV David V. Sales Representative - Account Manager > "The one click dialing also helps my efficiency and has led to a big increase in outbound sales activity." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533) DV David V. Sales Representative - Account Manager > "Some prospects seem see something about my call that looks like a sales call, and they still don't answer it." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533) Jonah Rose L. Marketing Specialist > "Kixie PowerCall appears to have a solid reputation for its technical support, with a focus on providing timely and effective..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069) Joseph C. Insurance Broker > "I even told them I would pay a fee to get out of the contract, but they would not allow it." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521) AP Aleksandra P. Data and research lead > "It saves so much time because you don’t have to manually dial numbers, and you can make calls way faster." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774) Joseph C. Insurance Broker > "I am in the first month of my 6 month contract, and they refused." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521) WC Wes C. Appointment setter Closer > "The multi line dialler, the organization of power lists, the connection boost feature, and the ease of use are what make Kixie..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6626639) CT Courtney T. Inside Sales Manager > "I would like to see the call filters work a little bit better - for example, when I want to filter an agents calls to only..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4332637) DV David V. Sales Representative - Account Manager > "It is a significant technology improvement for the type of phone sales that my company does." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533) LR Leonardo R. Business Development Rep. > "Also, it doesn't connect very well with CRMs so all I can see is numbers but no names from contacts that are inputted into the..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308) JF Jose F. Sr. SDR > "Almost 0 issues with the software, and if there are, they have fast support to fix it." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722155) LR Leonardo R. Business Development Rep. > "It doesn't connect very well to the point where it allows you to use the information already inputted into the CRM to make my..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308) AD Aaron D. V.P. of Sales > "The initial demo with \[sensitive content hidden\] was great, he provided valuable info, answered all of my questions, and..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722170) PS Peter S. Lead Gen Sales Team > "On the text function, it is not easy to go back and see previously sent text messages, without the overall interface getting..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4494551) Jonah Rose L. Marketing Specialist > "I can see a big improvement on the number of leads I generate!" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069) VR Verified Reviewer CEO > "I find it unacceptable that they are unavailable on weekends." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6199269) JJ Jimi J. BD > "Local Presence is great and definitely increases pick up rates" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6724541) AS Amber S. Paralegal > "The only con is that you're unable to speak directly with helpdesk unless you go through a chat or email feature." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4514808) HW Hayley W. Sales Rep > "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767386) KT Keith T. Sales > "Sticky with VPN, had some issues with the connectivity after an upgrade to new VPN" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4440461) BJ Brooklyn J. Sales > "I love that Kixie gives me the ability to make calls and send/receive SMS messages from my desktop and my mobile device." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248) EL Evelyn L. Operations Manager > "Some features were missing, and the local presence is sharing a pool of numbers for all their clients, it is very often that..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934) MH Mari H. Office Manager > "The benefit of tracking, recording, voicemail drop, and CRM integration, there are ALOT of pros with using Kixie!!" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339) MH Mari H. Office Manager > "I do not like that there is not customer support number you can call at any time for support." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339) KH Kyle H. Outreach Coordinator > "Technology will always come with occasional day to day hiccups, but they're rare with Kixie, and the few times a system issue..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3817379) NJ Nalika J. Software Tech/Appointment Setter > "This is a bit costly and sometimes mostly in the mornings, it is difficult to reach a customer service agent to aid you." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4031758) VR Verified Reviewer RevOps Manager > "It also allows to dial multiple numbers at the same time so clearing out a dialing outreach list is a breeze" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3750279) BJ Brooklyn J. Sales > "The phone app doesnt have the same functionality as the desktop does" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248) EA Enrico A. Customer Service Manager > "The software comes with great features as a call center" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317) KS Kevin S. Operation Specialist > "Some of the calls being made do not get recorded." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3575622) BS Brad S. Sales Support > "This saves me time, generates more responses, and allows me to watch employee activities in greater detail" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3611156) NG Natalie G. Treatment coordinator > "sometimes you loose service or the call drops. But not a big deal." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3769106) VR Verified Reviewer Account Executive > "Click to call, Voicemail Drop, and automated documentation saves so much time and leads to more connections" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3798734) SD Sherri D. Call Center Manager > "not being able to intergrate with Lead Perfection" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4038304) RG Richard G. President > "We currently use HubSpot for our CRM and Kixie integrates seamlessly with HubSpot." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767287) SW Sheryl W. Operations Manager > "Not responsive to building in new technology that is needed (hello? " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3677469) MH Mari H. Office Manager > "The wide range of options kixie provides cloud access, google chrome extension." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339) VR Verified Reviewer Director of Business Development > "It seems buggy...team has been complaining of a lot of downtime" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3676174) GR Gerard R. Owner > "I love the the ability to track and monitor employee calls and habits." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4459029) CM Carolyn M. COO > "We lost tens of thousands of dollars in business due to the malfunctioning phone system, and it damaged our company's..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171) EA Enrico A. Customer Service Manager > "It is affordable and makes sales ennoblement easy" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317) VR Verified Reviewer Sales Operations > "Seemed like they just didn't care anymore now that we were cancelling, even though I would have gone back to them if the new..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113) DL Dean L. SDR > "Integrates with Pipedrive perfectly, thus, making communication efforts via text and call faster!" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3620057) EL Evelyn L. Operations Manager > "Good, but it didn't resolve what we were expecting, and we needed to come up with a fix to be able to click to dial from our..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934) CR Craig R. Manager > "A huge help at customizing and optimizing the tool to fit our specific needs." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3735172) GB Gustavo B. QA / IT Manager > "Read SMS is not so easy to do on Kixie ." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3536997) SS Sarah S. Senior Account Management > "I do like how it easily integrates my CRM and works well in clarity and connectivity. " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3575582) RP Rachel P. Sr. Sales Coordinator > "There are daily software updates, which can be irritating, when I am trying to hit my outbound voicemail drop, there are..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2210689) JB Justin B. TSE > "Really like that it syncs w/SFDC, helps me better manage my time" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3786300) MW Morgan W. Director of Sales > "Need to configure your internet to prioritize Kixie otherwise it might lag." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081532) ES Erik S. Business Development Coordinator > "The ability to create VM drops is extremely helpful for our team." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3768857) KD Kenny D. Senior Digital Marketing Consultant > "Too many updates Sometimes PowerCall goes down during updates" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081341) MBT Mary Beth T. Director of Client Relations > "Additionally, Kixie went out of its way to help me integrate its software with ClickUp." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3817118) VR Verified Reviewer Sales > "I was unable to merge calls, features were constantly not working." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___3512768) JP Johnny P. Senior Project Manager of Marketing and Sales > "The ability to call leads at the click of a button has been great." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4418129) KD Kevin D. Sales Enablement > "The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist,..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2754978) MM Manoj M. Manager > "It has really been amazing and gives complete satisfation with respect voice clairty and connectivity." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3727674) VR Verified Reviewer Sales Operations > "Horrible process in the end and has made me never want to use this provider again as they treat you like dirt when you leave..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113) MM Mark M. Business Development Manager > "Connectivity to my browser and my database and its so easy to call or SMS Text." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4526702) VS Vanessa S. Account Manager > "Using dial by directories doesn't usually work properly" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3172876) CC Chris C. Owner > "Power Dialer and connection boost are both awesome." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3781386) JB Jason B. General Manager > "I added an additional user to my team, but was surprised that the software did not offer the functionality I was hoping for. " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209) BC Beth C. Nurse > "It is easy to use and you can record a voicemail that you can then "drop" instead of having to leave a message for each call. " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4563346) CM Carolyn M. COO > "It cost us many lost sales and damaged our reputation with potential customers." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171) LR Leonardo R. Business Development Rep. > "I think the best thing about Kixie to me would be how it records calls." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308) DR Douglas R. Online Reputation Specialist > "Sometimes when sending text messages from the Kixie app on my cell phone there is a lag, resulting in me sending the same..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2341506) RK Ryan K. Owner > "We implemented Kixie and it is a very easy click to call, and if the prospect doesn't answer the phone we can easily leave a..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3378927) DG Doug G. President > "I wouldn't recommend anyone do business with this company that seems, either way, too busy to deal with its customers, or..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2916316) AB Arliegh B. Co Founder > "Kixie allows for a seamless process of making calls and tracking information." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3086606) DG Doug G. President > "I have dealt with bad customer support however Kixie basically doesn't have one (from my experience)" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2916316) AH Aldo H. Technical Support Specialist II > "Technical support team is always there to quickly respond to any IT issues/questions you may have" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4406863) VR Verified Reviewer Founder > "The Chrome extension was unstable, support only answer was to reinstall and restart the Browser." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2320346) ML Michael L. Sales Development Manager > "Not only call volume but process improvement as well." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3777699) JB Jason B. General Manager > "It's been really bad, I will not be renewing and I am unhappy with the customer service. " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209) [View Reviews](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) VR Verified Reviewer President > "The features are pretty customizeable as well." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___7089017) KR Kirk R. Owner > "We were not able to access voicemails left by patients, patients with emergency troubles on top of that." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6826013) VR Verified Reviewer Owner > "They are good to work with when setting it up and asking about features. But," [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___7099237) LK Lia K. Practice Manager > "Our previous phone system was down for almost two weeks with no solution in site, and Ooma came to our..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___7094996) ND Nathan D. Property manager > "It’s about half price of our prior provider. And, it is very intuitive to set up those who know how to..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6495873) Jordan V. Sales > "It says nowhere on their website that you will be charged $15 to add an extra phone line, nor does it..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757) Allen E. President > "I love how Ooma will integrate with my Google Contacts, call recording is crucial and voicemail to..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6218261) Jordan V. Sales > "In my experience I dealt with long wait times to get a hold of anybody and when I did speak to someone..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757) WD Whitney D. CEO > "Over I was very pleased with Ooma office and features that I received and also being able to have the..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134410) AG Aaron G. Senior Partner > "Ooma issued me a phone number that I requested how I wanted my company name to show on caller ID and..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751) SS Sohrab S. Dentist > "The price is great and you can customize the features you need." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6506726) Jordan V. Sales > "There is no such thing as a free-trial they are offering unless you are okay with paying for the $55 to..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757) Jordan V. Sales > "Then Ooma would be a good choice for you just based off the price point." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757) VW Vincent W. Owner > "Two things. When a call comes in, the call display only shows me the first and last name from my..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013) Allen E. President > "Best of all is he phone app so you can make and receive calls and texts ont he go." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6218261) CD Chris D. Owner > "Some calls I was unable to hear the other person on the line when they were local and on a hardline." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6702720) ND Nathan D. Property manager > "Their sales team was very persistent and informative." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6495873) CD Chris D. Owner > "Further, the lack of usable internet on their platform was a short term challenge." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6702720) VW Vincent W. Owner > "I also like that they have both mobile and desktop apps, as I am choosing to use only the desktop app. " [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013) KR Kirk R. Owner > "We lost business as we never had working phones." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6826013) GC George C. Agent > "Abundant features at a very affordable price - high quality calls and great support in the rare case..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6141327) TG Tom G. Travel consultant > "Voicemail doesn't always record or transcribe properly" [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6541875) CT Chelsea T. Practice Manager > "Faxes though email and texting through desktop is probably the biggest plus for us." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4809377) CD Chris D. Owner > "The quality of the calls was not always very consistent." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6702720) SS Susan S. CEO > "The menu option and ease of changing our office availability/hours is super." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140964) TP Tim P. Owner > "There is an option to use the cell signal but it does not differentiate the app ring and the cell phone..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134158) SS Susan S. CEO > "We are also excited about the mobility of the set up - we are changing our office and we just take it..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140964) SS Stephanie S. President > "This is less a concern with Ooma than our internet provider" [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6537560) TS Thang S. Technical Recruiter > "Over all , I loved using Ooma Office , proper trail of text messages, you can track the time & date of..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3573923) CF C F. Lawyer > "Apps dont always show live red numbers of unread messages, texts, calls, voicemails" [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134145) DB David B. CEO > "The outage was fixed in less than an hour so did not impact us much. " [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6150036) KR Kirk R. Owner > "As a small business it was horrible." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6826013) BW Brian W. Partner > "Mobile phone integration has been valuable." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134271) DH Dee H. Agent > "So, if I am not using all of the features (according to their email - which I kept), then I should not..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___5059306) AD Allie D. Office Manager > "Ooma Office is so easy to set up and use - that even I, the most inexperienced phone user, was able to..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149634) Keith W. Owner > "Ongoing issues with access and notification on my mobile phone." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134141) LG Lisa G. Assistant Executive Director > "Easy to use and manage system for remote working environment for small staff." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6142187) JD Julie D. manager > "My only issue is when I change phones it is hard to get them running from the last one." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149855) JV Jesse V. Principal Advisor > "Text messaging, desktop app, recording features are so simple to use" [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145458) RF Raquel F. Sales Lead Associate > "We had to switch to another software since we couldn't fix the bugs and errors." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4913917) YM Yasmir M. Office Manager > "Phone service awesome, clear no static with phone serives" [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6114748) DH Dee H. Agent > "Within a few days of the trial period, I realized Ooma was not for me - even after downloading and..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___5059306) AF Anthony F. owner > "Ooma VOIP has been more efficient and reliable compared to cable" [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134040) AG Aaron G. Senior Partner > "They billed me twice for the first month which i wouldn't have noticed if I wasn't having other issues..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751) SL Stephanie L. Program Coordinator > "We could also grow when we added new people." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140928) AG Aaron G. Senior Partner > "They sent the wrong phone of a much lessor value and utility." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751) JM John M. President > "It is a great service for those who need a landline." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149794) JD Julie D. manager > "when the internet is down phones are down." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149855) HM Henry M. office supervisor > "easy to use and can be used on cell, computer and physical phone" [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6151254) AG Aaron G. Senior Partner > "Blaming the issues on everything else instead of taking ownership of the issue. " [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751) SC Sam C. Owner > "The monthly cost is cheap compared to the other options in the market and easy to use" [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145555) AG Aaron G. Senior Partner > "The representatives constantly telling lies instead of fixing issues." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751) JD Julie D. manager > "The price when I was starting new was affordable" [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149855) VW Vincent W. Owner > "So they're trying, but the bad thing is that all the customer service agents are incompetent. " [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013) RL Ryan L. Office Associate > "Auto Attendant makes it easy for callers to get to the department they are trying to reach via..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4372432) RB ROBERT B. Owner > "Sometime I here echos or get a bad connection." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145582) VW Vincent W. Owner > "Now that it's finally set up the way I like it, I think I'll be staying with Ooma for a long time." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013) JB Jake B. Director > "Their all lack many features." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6143007) VP Vicki P. Office Manager > "I very rarely have to be put on hold and they are always friendly, patient and very helpful! " [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149715) MM Miranda M. Administrator > "It's challenging to find customer support, and they often walk us through how to restart it, and when..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4410865) SL Stephanie L. Program Coordinator > "It is a great product and was easy for even our tech challenged people to use." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140928) TM Thomas M. CEO > "The customer service is horrible." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6153741) WE Wayne E. Systems Analyst > "Extremely satisfied with the service, features, and price." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134005) MW Matthew W. Owner/Photographer > "I also was unable to make my after hours business voicemail greeting work the way it did on RingCentral..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___3030617) RS Rohin S. Chiropractor > "Setup and functionality are great." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145521) GC George C. Agent > "It is hard to think of something I don’t like … because there isn’t anything." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6141327) SB Scott B. President > "The phone system is clear with zero issues when connecting with my customers." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4354512) MM Megan M. Marketing Coordinator > "The set up was not as customizable as we had been promised in the sales pitch." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3537612) SC Scott C. Agent > "I have been with them for three years and will never switch away from them." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140927) MM Megan M. Marketing Coordinator > "The phones themselves had hardly any features and not many lines." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3537612) RR Rachele R. owner > "The overall use is great, and the price is reasonable. If I ever have questions the response time and..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3545818) MM Miranda M. Administrator > "It is unreliable and flaky. " [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4410865) KL Keith L. Account Manager > "Good app - easy to change some features instantly" [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145436) Rick Z. Deputy Chief > "I have an acount but have not actually started using it a my primary business line because getting..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3232466) SK Sangita K. President and CEO > "It is very affordable, user friendly with great service." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134028) AH Amy H. Owner > "It would ring every time I started my car. And it caused issues with it not ringing on the business..." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3104341) JA Jolene A. Owner > "Great support when I needed it." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140941) VR Verified Reviewer Partner > "The app could be better-- it lacks some features, but also may sometimes miss calls" [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___2928466) Keith W. Owner > "As a long-time, happy Ooma home user, I expected better." [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134141) RL Ryan L. Office Associate > "I can honestly say I have yet found a feature of this software that I dislike. " [See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4372432) [View Reviews](https://www.capterra.com/p/174109/Ooma-Office/reviews/) ## User interface [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/) 4.65 (294) [Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/) 4.43 (248) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Kixie PowerCall Top features 38/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/135636/Kixie-PowerCall/#features) Ooma Office 24/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/174109/Ooma-Office/#features) ### Recognition Kixie PowerCall is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Auto DialerSoftware (2023)  Ooma Office is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Kixie PowerCall Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Ooma Office Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Kixie PowerCall - By Kixie - Located in United States - Founded in 2013 Ooma Office - By Ooma - Located in United States - Founded in 2004 ## Popular Comparisons [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,101)](https://www.capterra.com/p/135003/Slack/reviews/) Contact vendor for pricing Price $8.75/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-135636/Slack-vs-Kixie-PowerCall) [Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (870)](https://www.capterra.com/p/169627/RingOver/reviews/) $19.95/month Price $29/month 4.4 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-174109/RingOver-vs-Ooma-Office) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.6 Features 4.4 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-135636/Salesforce-vs-Kixie-PowerCall) [Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/) vs [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (330)](https://www.capterra.com/p/208208/800-com/reviews/) $19.95/month Price $149/month 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/174109-208208/Ooma-Office-vs-800-com) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.9 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/135636-201748/Kixie-PowerCall-vs-SUBSTRATA-SCIP) [Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) $19.95/month Price $25/month 4.4 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/174109-175788/Ooma-Office-vs-Nextiva) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Consensus](https://www.capterra.com/p/141255/Consensus/)[4.89 (323)](https://www.capterra.com/p/141255/Consensus/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.8 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/135636-141255/Kixie-PowerCall-vs-Consensus) [Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) $19.95/month Price $350/year 4.4 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-174109/3CX-vs-Ooma-Office) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Contact vendor for pricing Price $69/month 4.6 Features 4.3 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-135636/Bitrix24-vs-Kixie-PowerCall) [Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $19.95/month Price $30/month 4.4 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/174109-242188/Ooma-Office-vs-RingCentral-MVP) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Contact vendor for pricing Price $14/month 4.6 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/135636-155928/Kixie-PowerCall-vs-Zoho-CRM) [Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/) vs [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/) $19.95/month Price $24/month 4.4 Features 4.1 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/174109-187525/Ooma-Office-vs-Virtual-Office)