# Compare Kixie PowerCall vs Aircall 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Aircall and Kixie PowerCall based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135636-184709/Kixie-PowerCall-vs-Aircall --- # Aircall vs Kixie PowerCall Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AircallKixie PowerCall2/4 selected [Aircall](https://www.capterra.com/p/184709/Aircall/)[4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) [## Aircall](https://www.capterra.com/p/184709/Aircall/)[4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting Price $40.00/month Value-for-Money 4 Functionality 4.1 Ease of Use 4.5 Customer Service 4.1 Reviews Sentiment Based on [459 reviews](#user-reviews) Positive 382 Neutral 40 Negative 37 [## Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [294 reviews](#user-reviews) Positive 268 Neutral 12 Negative 14 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,819 reviews from call center software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Not enough reviews Feature ratings Call Center Management 4.2 Dashboard \-- Call Logging 4.5 Call Recording 4.5 Call Tracking 4.1 83%Fit High performer Feature ratings Call Center Management 4.7 Dashboard 4.5 Call Logging 4.8 Call Recording 4.8 Call Tracking 4.8 User satisfaction User satisfaction 4.2 User reviews[459](https://www.capterra.com/p/184709/Aircall/reviews/) Ease of use 4.5 Functionality 4.1 Value for money 4.0 Customer support 4.1 User satisfaction 4.6 User reviews[294](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $40Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Aircall is used by sales teams, customer support departments, call centers, IT operations, education providers, financial services, healthcare organizations, and marketing agencies. Best for CRM users, Account Executives, SDR/BDRs, Inside sales teams, Enterprise sales teams, sales managers, sales reps ## User reviews Pros & cons CB Christoph B. COO > "Satisfied with the current solution - especially around the stable performance and the quality management functionalities..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7099129) VR Verified Reviewer Customer Experience Supervisor > "Sometimes the call quality can be a bit off, but they let you rank each call based on quality and specific issues you may..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008335) TP Travis P. IT Manager > "The new Smartflow IVR editor simplifies complex call systems and allows users to set rules for call flows during specific..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6731032) Eric N. BDR > "Not at all useful when it came to time spent trying to fix data errors and then when it stopped working entirely." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7062575) JM Joseph M. Customer Concierge > "Call features are also very reliable especially when switching multiple phone numbers. Whenever issues arise, getting..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838) SS Sophie S. Operations Manager > "Their mobile app also has some disadvantages, e.g. not having the option to make call tagging compulsory, which can be..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726) Eric N. BDR > "I could power through 100 calls a lot faster than when I used my CRM native calling." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7062575) BM Brian M. Founder > "Pipedrive integration not as advertised." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7127752) VR Verified Reviewer Customer Experience Supervisor > "Great call management tool, good audio and troubleshooting support, also has an excellent background noise cancelling..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008335) Hillel G. Director of Implementation > "Aircall seems very nice upfront, but the actual app itself is lacking in a lot of areas that feel sloppy on the development..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008826) MS Marvin S. Lead product development > "It integrated easily into our existing workflow and allows easy management of call cascading and forwarding." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7026967) FQ Facundo Q. Chief Executive Officer > "Churning costs an absurd amount of money." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7064160) MS Marvin S. Lead product development > "We were also easily able to integrate some api calls from our proprietary software to start and read calls." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7026967) SS Sophie S. Operations Manager > "The service is quite expensive, and you will be charged additional add-ons for further in-depth analytics." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726) BM Brian M. Founder > "Price was cheaper than my previous provider so I took a chance on migrating after we had some staff downsized." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7127752) Simon F. Arborist > "Sometimes call quality is poor if my connection is not perfect." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6645936) LH Lucien H. VP of GTM > "The ability for our team to use Aircall within Hubspot is incredibly valuable and an absolute must for any team that wants..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6298066) FQ Facundo Q. Chief Executive Officer > "Terrible service." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7064160) JM Joseph M. Customer Concierge > "Authentication and login is is very secured only the user can use their credentials." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838) YG Yoni G. Director of Customer Success > "Seems like its just not a thing at aircall - also no email reminders that the renewal is coming up - really overall just..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6615329) JM Joseph M. Customer Concierge > "Easy to make outbound and inbound and outbound calls due to the user-friendly interface." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838) HW Hagard W. Director > "worst part of it, we told the account manager that we will try one month first, if good, we will upgrade to pay annually..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503) HW Hagard W. Director > "The reason we signup with aircall is that they offer unlimited local to local call minutes with one flat fee, which also..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503) AQ Anthony Q. Customer Support Specialist > "I was constantly having issues with using Aircall." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6726627) MD Melanie D. Regional Director > "Our clients have definitely appreciated having direct access to our team and we don't have to provide personal phone..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6781053) AN Andrew N. Manager > "Not to mention the steep price tag." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6771227) SS Sophie S. Operations Manager > "Overall, Aircall is a great tool which is perfect for larger businesses or ones with multiple teams and departments." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726) EL Elliot L. General Manager > "I have found the Aircall integration with Intercom quite finicky to use on Chrome in the past." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6015169) AM Aleksandra M. Customer Success Manager > "It was mostly pleasant, as the sound was crisp, there was an app, and I was able to use it easily even tho I didnt have any..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6554466) Aman K. Researcher > "I might experience occasional call quality issues, limited customization options for call center settings, and occasional..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911) AP Alex P. Course Advisor > "Particularly useful when using click to dial and VOIP dialling." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6776724) SP Simon P. Owner Director > "Horrible Communication for a premium price" [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6738111) YG Yoel G. Sales Manager > "The platform is intuitive, easy to set up, and integrates well with CRMs like Salesforce and HubSpot." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6799402) JAZ John Anthony Z. Customer Care > "What I didn't like about the Aircall was their login system." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6104322) VR Verified Reviewer Owner > "I love the integration with Aircall and Hubspot to constantly communicate and report on my calls is the key thing for our..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5076866) TM Tarique M. Hiring Associate > "I deal with different Clients, and the tool has no option to sort the text as it does on calls" [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4410736) VE Victor E. Operations core > "This software tool is highly accurate and user-friendly." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7053753) AG Alex G. CEO > "Been trying to get a hold of them for 2 weeks since they disconnected a primary business line we purchased through them and..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4772840) Heather T. online store owner > "so if you're a remote employee its perfect It .Includes" [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6818792) HW Hagard W. Director > "we emailed them several times on this issue, but they chose not to reply us." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503) JM Joseph M. Customer Concierge > "All features needed are readily available." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838) VR Verified Reviewer Care Advocate (Inside Sales) > "Wildly inconsistent connectivity." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5062298) VR Verified Reviewer Care Advocate (Inside Sales) > "It integrates with our existing tech stack and helps sync info between Front and Salesforce." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5062298) JS Jessica S. Customer Experience Manager > "From a reporting perspective it lags." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5067954) RM Remco M. RevOps Specialist > "Ease of integrating with systems such as HubSpot and Salesforce." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6731537) FB FRANCOIS B. Digital project > "Some software bugs" [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6211933) LH Lucien H. VP of GTM > "The integration with Hubspot is absolutely crucial." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6298066) CL Cory L. CEO > "Nothing they said was true, they just say it to have you sign a contract." [See full review](https://www.capterra.com/p/184709/Aircall/#GetApp___4815906) LH Lucien H. VP of GTM > "The integration with Hubspot is fantastic." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6298066) LS Lijana S. Team Lead > "The only feature I am missing is more flexibility on recordings. As my team works using the same phone number, there is no..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___2845381) SE Sean E. Client Services Manager > "Integrates well with other software." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6785369) QU Quentin U. AE > "The pricing has gone crazy, they used to be affordable, or at least on par with other software and out of the blue, they..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4477986) AQ Anthony Q. Customer Support Specialist > "The Aircall user interface was very simple and pleasing to look at." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6726627) Ram V. Senior Account Executive > "Prospects have complained that they see a local number from a different country when we make calls to them." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3915074) LnW Laurène W. Head of Customer Success > "We started using it with a 3-person team and still plan on using it for 30+ people. Both our Sales and Customer Success..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4582966) TM Tarique M. Hiring Associate > "The message section is not at all helpful in sorting the text." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4410736) KH Kelly H. Customer Success Manager > "Easy to use, seems to be a good connection." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6833753) TB Thoma B. Manager > "The only other downside is that if you are making a text to a customer and a phone call comes in, it erases your message..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3503647) JM Joseph M. Customer Concierge > "It is also very easy to use." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838) CC Caitlin C. Marketing > "Unlike Aircall, where we had to submit a ticket for every single call that had an issue, and the response we got everytime..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3133506) VR Verified Reviewer Software Engineer > "Its features like creating toll-free numbers, introducing voicemail (that helped me create automated greetings, and take..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4548369) AB Amaryllis B. Enrollment Team Lead > "The first week we had the service there was an outage that took around 3-4 hrs to get resolved." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4758906) JM Joseph M. Customer Concierge > "Aircall is very easy to use and is very user friendly." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838) LAC Luis Adel C. Project Manager > "They tried to force us to pay a forced year of the product, even though we never signed for this." [See full review](https://www.capterra.com/p/184709/Aircall/#SoftwareAdvice___4125101) Aman K. Researcher > "Its advanced call center features and integration with other business tools are frequently mentioned as strengths. While..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911) KC Kassandra C. Administrative Officer > "There are still glitches with the mobile app." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4563707) VP Victoria P. Business partner > "The user-friendly interface and seamless call routing have made a noticeable impact on our productivity." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6096337) HW Hagard W. Director > "Very disappointed with their services, will NEVER use again" [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503) SL Shannon L. Customer Operations Manager > "The analytics dashboard is great, has a lot of insights and really helps us as a company hone in on certain problem areas..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4573785) Sergi M. Techinal Program Manager > "Is a bit expensive if you compare to a normal phone network" [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4608849) Aman K. Researcher > "In general, Aircall is viewed as a dependable and efficient phone system that can assist businesses in enhancing their..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911) DB Daniel B. CEO > "If you want to switch to a different provider, they will make you go through hell." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4744699) RD Rahul D. CRM & Digital campaign manager > "It's really well organized call center platform, had capability to handle any type of customer service" [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4973774) Vince D. Owner > "Everything, especially their billing and customer service." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4744922) SP Simon P. Owner Director > "Good phone system and set up is easy but thats where it stops" [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6738111) MF Michael F. CRM > "We got aircall to be an upgrade on our previous system with better integration to our CRM, clearly that was a huge mistake..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3296631) ZB Ziya B. Advanced Systems Engineer > "Aircall has positively impacted our team's communication, integrating well with other business tools." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4793893) JG Jonny G. Sr. Customer Experience Manager > "We experience technology issues at least once a week." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3817686) Aman K. Researcher > "Furthermore, I find the integration with popular business tools like Salesforce, Hubspot, and Slack to be highly useful in..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911) CC Caitlin C. Marketing > "There would be at least a 2 second delay in calls, the lag was atrocious. Whenever we took this issue up with Aircall it..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3133506) [View Reviews](https://www.capterra.com/p/184709/Aircall/reviews/) AP Aleksandra P. Data and research lead > "Also the flexibility that allows to choose the plan that fits different needs, making it a great option for different team..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774) AL Ariel L. Director of Customer Support and Success > "I remember Kixie being clunky with limited integrations." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6845031) DJ Daniel J. SDR > "The functionality of being an autodialer is great, having to dial 100 numbers manually would be a pain if it wasn't for Kixie..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706588) Jonah Rose L. Marketing Specialist > "bugs, glitches, and occasional outages, which can disrupt the workflow" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069) DV David V. Sales Representative - Account Manager > "The one click dialing also helps my efficiency and has led to a big increase in outbound sales activity." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533) JC John C. manager > "Not user intuitive, very cumbersome, expensive for what it does, I have used dialers since the early 1980's customer support..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6788278) Jonah Rose L. Marketing Specialist > "Kixie PowerCall appears to have a solid reputation for its technical support, with a focus on providing timely and effective..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069) DV David V. Sales Representative - Account Manager > "Some prospects seem see something about my call that looks like a sales call, and they still don't answer it." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533) AP Aleksandra P. Data and research lead > "It saves so much time because you don’t have to manually dial numbers, and you can make calls way faster." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774) Joseph C. Insurance Broker > "I even told them I would pay a fee to get out of the contract, but they would not allow it." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521) WC Wes C. Appointment setter Closer > "The multi line dialler, the organization of power lists, the connection boost feature, and the ease of use are what make Kixie..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6626639) Joseph C. Insurance Broker > "I am in the first month of my 6 month contract, and they refused." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521) DV David V. Sales Representative - Account Manager > "It is a significant technology improvement for the type of phone sales that my company does." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533) CT Courtney T. Inside Sales Manager > "I would like to see the call filters work a little bit better - for example, when I want to filter an agents calls to only..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4332637) JF Jose F. Sr. SDR > "Almost 0 issues with the software, and if there are, they have fast support to fix it." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722155) LR Leonardo R. Business Development Rep. > "Also, it doesn't connect very well with CRMs so all I can see is numbers but no names from contacts that are inputted into the..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308) AD Aaron D. V.P. of Sales > "The initial demo with \[sensitive content hidden\] was great, he provided valuable info, answered all of my questions, and..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722170) LR Leonardo R. Business Development Rep. > "It doesn't connect very well to the point where it allows you to use the information already inputted into the CRM to make my..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308) Jonah Rose L. Marketing Specialist > "I can see a big improvement on the number of leads I generate!" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069) PS Peter S. Lead Gen Sales Team > "On the text function, it is not easy to go back and see previously sent text messages, without the overall interface getting..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4494551) JJ Jimi J. BD > "Local Presence is great and definitely increases pick up rates" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6724541) VR Verified Reviewer CEO > "I find it unacceptable that they are unavailable on weekends." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6199269) HW Hayley W. Sales Rep > "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767386) AS Amber S. Paralegal > "The only con is that you're unable to speak directly with helpdesk unless you go through a chat or email feature." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4514808) BJ Brooklyn J. Sales > "I love that Kixie gives me the ability to make calls and send/receive SMS messages from my desktop and my mobile device." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248) KT Keith T. Sales > "Sticky with VPN, had some issues with the connectivity after an upgrade to new VPN" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4440461) MH Mari H. Office Manager > "The benefit of tracking, recording, voicemail drop, and CRM integration, there are ALOT of pros with using Kixie!!" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339) EL Evelyn L. Operations Manager > "Some features were missing, and the local presence is sharing a pool of numbers for all their clients, it is very often that..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934) KH Kyle H. Outreach Coordinator > "Technology will always come with occasional day to day hiccups, but they're rare with Kixie, and the few times a system issue..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3817379) MH Mari H. Office Manager > "I do not like that there is not customer support number you can call at any time for support." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339) VR Verified Reviewer RevOps Manager > "It also allows to dial multiple numbers at the same time so clearing out a dialing outreach list is a breeze" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3750279) NJ Nalika J. Software Tech/Appointment Setter > "This is a bit costly and sometimes mostly in the mornings, it is difficult to reach a customer service agent to aid you." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4031758) EA Enrico A. Customer Service Manager > "The software comes with great features as a call center" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317) BJ Brooklyn J. Sales > "The phone app doesnt have the same functionality as the desktop does" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248) BS Brad S. Sales Support > "This saves me time, generates more responses, and allows me to watch employee activities in greater detail" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3611156) KS Kevin S. Operation Specialist > "Some of the calls being made do not get recorded." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3575622) VR Verified Reviewer Account Executive > "Click to call, Voicemail Drop, and automated documentation saves so much time and leads to more connections" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3798734) NG Natalie G. Treatment coordinator > "sometimes you loose service or the call drops. But not a big deal." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3769106) RG Richard G. President > "We currently use HubSpot for our CRM and Kixie integrates seamlessly with HubSpot." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767287) SD Sherri D. Call Center Manager > "not being able to intergrate with Lead Perfection" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4038304) MH Mari H. Office Manager > "The wide range of options kixie provides cloud access, google chrome extension." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339) SW Sheryl W. Operations Manager > "Not responsive to building in new technology that is needed (hello? " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3677469) GR Gerard R. Owner > "I love the the ability to track and monitor employee calls and habits." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4459029) VR Verified Reviewer Director of Business Development > "It seems buggy...team has been complaining of a lot of downtime" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3676174) EA Enrico A. Customer Service Manager > "It is affordable and makes sales ennoblement easy" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317) CM Carolyn M. COO > "We lost tens of thousands of dollars in business due to the malfunctioning phone system, and it damaged our company's..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171) DL Dean L. SDR > "Integrates with Pipedrive perfectly, thus, making communication efforts via text and call faster!" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3620057) VR Verified Reviewer Sales Operations > "Seemed like they just didn't care anymore now that we were cancelling, even though I would have gone back to them if the new..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113) CR Craig R. Manager > "A huge help at customizing and optimizing the tool to fit our specific needs." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3735172) EL Evelyn L. Operations Manager > "Good, but it didn't resolve what we were expecting, and we needed to come up with a fix to be able to click to dial from our..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934) SS Sarah S. Senior Account Management > "I do like how it easily integrates my CRM and works well in clarity and connectivity. " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3575582) GB Gustavo B. QA / IT Manager > "Read SMS is not so easy to do on Kixie ." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3536997) JB Justin B. TSE > "Really like that it syncs w/SFDC, helps me better manage my time" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3786300) RP Rachel P. Sr. Sales Coordinator > "There are daily software updates, which can be irritating, when I am trying to hit my outbound voicemail drop, there are..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2210689) ES Erik S. Business Development Coordinator > "The ability to create VM drops is extremely helpful for our team." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3768857) MW Morgan W. Director of Sales > "Need to configure your internet to prioritize Kixie otherwise it might lag." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081532) MBT Mary Beth T. Director of Client Relations > "Additionally, Kixie went out of its way to help me integrate its software with ClickUp." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3817118) KD Kenny D. Senior Digital Marketing Consultant > "Too many updates Sometimes PowerCall goes down during updates" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081341) JP Johnny P. Senior Project Manager of Marketing and Sales > "The ability to call leads at the click of a button has been great." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4418129) VR Verified Reviewer Sales > "I was unable to merge calls, features were constantly not working." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___3512768) MM Manoj M. Manager > "It has really been amazing and gives complete satisfation with respect voice clairty and connectivity." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3727674) KD Kevin D. Sales Enablement > "The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist,..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2754978) MM Mark M. Business Development Manager > "Connectivity to my browser and my database and its so easy to call or SMS Text." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4526702) VR Verified Reviewer Sales Operations > "Horrible process in the end and has made me never want to use this provider again as they treat you like dirt when you leave..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113) CC Chris C. Owner > "Power Dialer and connection boost are both awesome." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3781386) VS Vanessa S. Account Manager > "Using dial by directories doesn't usually work properly" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3172876) BC Beth C. Nurse > "It is easy to use and you can record a voicemail that you can then "drop" instead of having to leave a message for each call. " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4563346) JB Jason B. General Manager > "I added an additional user to my team, but was surprised that the software did not offer the functionality I was hoping for. " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209) LR Leonardo R. Business Development Rep. > "I think the best thing about Kixie to me would be how it records calls." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308) CM Carolyn M. COO > "It cost us many lost sales and damaged our reputation with potential customers." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171) RK Ryan K. Owner > "We implemented Kixie and it is a very easy click to call, and if the prospect doesn't answer the phone we can easily leave a..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3378927) DR Douglas R. Online Reputation Specialist > "Sometimes when sending text messages from the Kixie app on my cell phone there is a lag, resulting in me sending the same..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2341506) Gina B. Sales Manager > "We also use it as a way to increase contact rate with our prospects with the local presence feature." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2846391) DG Doug G. President > "I wouldn't recommend anyone do business with this company that seems, either way, too busy to deal with its customers, or..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2916316) AB Arliegh B. Co Founder > "Kixie allows for a seamless process of making calls and tracking information." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3086606) DG Doug G. President > "I have dealt with bad customer support however Kixie basically doesn't have one (from my experience)" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2916316) AH Aldo H. Technical Support Specialist II > "Technical support team is always there to quickly respond to any IT issues/questions you may have" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4406863) VR Verified Reviewer Founder > "The Chrome extension was unstable, support only answer was to reinstall and restart the Browser." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2320346) ML Michael L. Sales Development Manager > "Not only call volume but process improvement as well." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3777699) JB Jason B. General Manager > "It's been really bad, I will not be renewing and I am unhappy with the customer service. " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209) [View Reviews](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) ## User interface 4.22 (459) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/) 4.65 (294) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Tracking 207 Important AI Copilot 150 Important AI Summarization 120 Important Aircall 34/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/184709/Aircall/#features) Kixie PowerCall Top features 35/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/135636/Kixie-PowerCall/#features) ### Recognition Aircall is recognized as a top-rated tool in 5 Capterra Shortlist reports Kixie PowerCall is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Auto DialerSoftware (2023)  ### Deployment & support Aircall Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Kixie PowerCall Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Aircall - By Aircall - Located in United States - Founded in 2014 Kixie PowerCall - By Kixie - Located in United States - Founded in 2013 ## Popular Comparisons [Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (868)](https://www.capterra.com/p/169627/RingOver/reviews/) $40/month Price $29/month 4.1 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-184709/RingOver-vs-Aircall) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/) Contact vendor for pricing Price $8.75/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-135636/Slack-vs-Kixie-PowerCall) [Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) vs [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) $40/month Price $90/month 4.1 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76768-184709/Cloud-Predictive-Dialer-vs-Aircall) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.6 Features 4.4 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-135636/Salesforce-vs-Kixie-PowerCall) [Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.82 (321)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) $40/month Price $25/month 4.1 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-184709/CallCenterNOW-vs-Aircall) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.9 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/135636-201748/Kixie-PowerCall-vs-SUBSTRATA-SCIP) [Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $40/month Price $15/month 4.1 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-184709/LiveAgent-vs-Aircall) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Consensus](https://www.capterra.com/p/141255/Consensus/)[4.89 (323)](https://www.capterra.com/p/141255/Consensus/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.8 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/135636-141255/Kixie-PowerCall-vs-Consensus) [Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) vs [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.63 (142)](https://www.capterra.com/p/136728/Readymode/reviews/) $40/month Price $199/month 4.1 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/136728-184709/Readymode-vs-Aircall) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Contact vendor for pricing Price $69/month 4.6 Features 4.3 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-135636/Bitrix24-vs-Kixie-PowerCall) [Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) $40/month Price $25/month 4.1 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-184709/Nextiva-vs-Aircall) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Contact vendor for pricing Price $14/month 4.6 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/135636-155928/Kixie-PowerCall-vs-Zoho-CRM)