# Compare Kixie PowerCall vs Substrata Q 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kixie PowerCall and Substrata Q based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135636-201748/Kixie-PowerCall-vs-SUBSTRATA-SCIP

---

# Kixie PowerCall vs Substrata Q Features and Cost Comparison

Last updated May 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Kixie PowerCallSubstrata Q2/4 selected

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

[Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

[## Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [294 reviews](#user-reviews)

Positive

268

Neutral

12

Negative

14

[## Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.9

Ease of Use

4.9

Customer Service

4.8

Reviews Sentiment

Based on [166 reviews](#user-reviews)

Positive

166

Neutral

0

Negative

0

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,204 reviews from sales enablement software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Mobile Access

NA

Alerts/Notifications

4.5

Real-Time Data

5.0

Lead Capture

4.6

Content Management

NA

\--%Fit

Missing features

Feature ratings

Mobile Access

NA

Alerts/Notifications

NA

Real-Time Data

4.8

Lead Capture

NA

Content Management

NA

User satisfaction

User satisfaction

4.6

User reviews[294](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.9

User reviews[166](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

Ease of use

4.9

Functionality

4.9

Value for money

4.9

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

CRM users, Account Executives, SDR/BDRs, Inside sales teams, Enterprise sales teams, sales managers, sales reps

Best for

B2B Sales Professionals, Business Development Executives, VP Partnerships, Heads of Partner Sales, CEOs / Founders, Investment Bankers, Heads of M&A, CorpDev, VC/PE GPs.

## User reviews

Pros & cons

Jordan V.

Sales

> "I also like that it automatically changes the number every time you make an outgoing call to prospects with ConnectionBoost."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7151412)

AL

Ariel L.

Director of Customer Support and Success

> "I remember Kixie being clunky with limited integrations."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6845031)

AP

Aleksandra P.

Data and research lead

> "Also the flexibility that allows to choose the plan that fits different needs, making it a great option for different team..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774)

Jonah Rose L.

Marketing Specialist

> "bugs, glitches, and occasional outages, which can disrupt the workflow"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069)

DJ

Daniel J.

SDR

> "The functionality of being an autodialer is great, having to dial 100 numbers manually would be a pain if it wasn't for Kixie..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706588)

JC

John C.

manager

> "Not user intuitive, very cumbersome, expensive for what it does, I have used dialers since the early 1980's customer support..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6788278)

DV

David V.

Sales Representative - Account Manager

> "The one click dialing also helps my efficiency and has led to a big increase in outbound sales activity."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533)

DV

David V.

Sales Representative - Account Manager

> "Some prospects seem see something about my call that looks like a sales call, and they still don't answer it."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533)

Jonah Rose L.

Marketing Specialist

> "Kixie PowerCall appears to have a solid reputation for its technical support, with a focus on providing timely and effective..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069)

Joseph C.

Insurance Broker

> "I even told them I would pay a fee to get out of the contract, but they would not allow it."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521)

AP

Aleksandra P.

Data and research lead

> "It saves so much time because you don’t have to manually dial numbers, and you can make calls way faster."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774)

Joseph C.

Insurance Broker

> "I am in the first month of my 6 month contract, and they refused."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521)

WC

Wes C.

Appointment setter Closer

> "The multi line dialler, the organization of power lists, the connection boost feature, and the ease of use are what make Kixie..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6626639)

CT

Courtney T.

Inside Sales Manager

> "I would like to see the call filters work a little bit better - for example, when I want to filter an agents calls to only..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4332637)

DV

David V.

Sales Representative - Account Manager

> "It is a significant technology improvement for the type of phone sales that my company does."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533)

LR

Leonardo R.

Business Development Rep.

> "Also, it doesn't connect very well with CRMs so all I can see is numbers but no names from contacts that are inputted into the..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308)

JF

Jose F.

Sr. SDR

> "Almost 0 issues with the software, and if there are, they have fast support to fix it."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722155)

LR

Leonardo R.

Business Development Rep.

> "It doesn't connect very well to the point where it allows you to use the information already inputted into the CRM to make my..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308)

AD

Aaron D.

V.P. of Sales

> "The initial demo with \[sensitive content hidden\] was great, he provided valuable info, answered all of my questions, and..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722170)

PS

Peter S.

Lead Gen Sales Team

> "On the text function, it is not easy to go back and see previously sent text messages, without the overall interface getting..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4494551)

Jonah Rose L.

Marketing Specialist

> "I can see a big improvement on the number of leads I generate!"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069)

VR

Verified Reviewer

CEO

> "I find it unacceptable that they are unavailable on weekends."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6199269)

JJ

Jimi J.

BD

> "Local Presence is great and definitely increases pick up rates"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6724541)

AS

Amber S.

Paralegal

> "The only con is that you're unable to speak directly with helpdesk unless you go through a chat or email feature."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4514808)

HW

Hayley W.

Sales Rep

> "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767386)

KT

Keith T.

Sales

> "Sticky with VPN, had some issues with the connectivity after an upgrade to new VPN"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4440461)

BJ

Brooklyn J.

Sales

> "I love that Kixie gives me the ability to make calls and send/receive SMS messages from my desktop and my mobile device."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248)

EL

Evelyn L.

Operations Manager

> "Some features were missing, and the local presence is sharing a pool of numbers for all their clients, it is very often that..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934)

MH

Mari H.

Office Manager

> "The benefit of tracking, recording, voicemail drop, and CRM integration, there are ALOT of pros with using Kixie!!"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339)

MH

Mari H.

Office Manager

> "I do not like that there is not customer support number you can call at any time for support."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339)

KH

Kyle H.

Outreach Coordinator

> "Technology will always come with occasional day to day hiccups, but they're rare with Kixie, and the few times a system issue..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3817379)

NJ

Nalika J.

Software Tech/Appointment Setter

> "This is a bit costly and sometimes mostly in the mornings, it is difficult to reach a customer service agent to aid you."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4031758)

VR

Verified Reviewer

RevOps Manager

> "It also allows to dial multiple numbers at the same time so clearing out a dialing outreach list is a breeze"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3750279)

BJ

Brooklyn J.

Sales

> "The phone app doesnt have the same functionality as the desktop does"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248)

EA

Enrico A.

Customer Service Manager

> "The software comes with great features as a call center"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317)

KS

Kevin S.

Operation Specialist

> "Some of the calls being made do not get recorded."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3575622)

BS

Brad S.

Sales Support

> "This saves me time, generates more responses, and allows me to watch employee activities in greater detail"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3611156)

NG

Natalie G.

Treatment coordinator

> "sometimes you loose service or the call drops. But not a big deal."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3769106)

VR

Verified Reviewer

Account Executive

> "Click to call, Voicemail Drop, and automated documentation saves so much time and leads to more connections"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3798734)

SD

Sherri D.

Call Center Manager

> "not being able to intergrate with Lead Perfection"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4038304)

RG

Richard G.

President

> "We currently use HubSpot for our CRM and Kixie integrates seamlessly with HubSpot."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767287)

SW

Sheryl W.

Operations Manager

> "Not responsive to building in new technology that is needed (hello? "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3677469)

MH

Mari H.

Office Manager

> "The wide range of options kixie provides cloud access, google chrome extension."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339)

VR

Verified Reviewer

Director of Business Development

> "It seems buggy...team has been complaining of a lot of downtime"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3676174)

GR

Gerard R.

Owner

> "I love the the ability to track and monitor employee calls and habits."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4459029)

CM

Carolyn M.

COO

> "We lost tens of thousands of dollars in business due to the malfunctioning phone system, and it damaged our company's..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171)

EA

Enrico A.

Customer Service Manager

> "It is affordable and makes sales ennoblement easy"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317)

VR

Verified Reviewer

Sales Operations

> "Seemed like they just didn't care anymore now that we were cancelling, even though I would have gone back to them if the new..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113)

DL

Dean L.

SDR

> "Integrates with Pipedrive perfectly, thus, making communication efforts via text and call faster!"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3620057)

EL

Evelyn L.

Operations Manager

> "Good, but it didn't resolve what we were expecting, and we needed to come up with a fix to be able to click to dial from our..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934)

CR

Craig R.

Manager

> "A huge help at customizing and optimizing the tool to fit our specific needs."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3735172)

GB

Gustavo B.

QA / IT Manager

> "Read SMS is not so easy to do on Kixie ."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3536997)

SS

Sarah S.

Senior Account Management

> "I do like how it easily integrates my CRM and works well in clarity and connectivity. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3575582)

RP

Rachel P.

Sr. Sales Coordinator

> "There are daily software updates, which can be irritating, when I am trying to hit my outbound voicemail drop, there are..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2210689)

JB

Justin B.

TSE

> "Really like that it syncs w/SFDC, helps me better manage my time"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3786300)

MW

Morgan W.

Director of Sales

> "Need to configure your internet to prioritize Kixie otherwise it might lag."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081532)

ES

Erik S.

Business Development Coordinator

> "The ability to create VM drops is extremely helpful for our team."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3768857)

KD

Kenny D.

Senior Digital Marketing Consultant

> "Too many updates Sometimes PowerCall goes down during updates"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081341)

MBT

Mary Beth T.

Director of Client Relations

> "Additionally, Kixie went out of its way to help me integrate its software with ClickUp."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3817118)

VR

Verified Reviewer

Sales

> "I was unable to merge calls, features were constantly not working."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___3512768)

JP

Johnny P.

Senior Project Manager of Marketing and Sales

> "The ability to call leads at the click of a button has been great."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4418129)

KD

Kevin D.

Sales Enablement

> "The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist,..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2754978)

MM

Manoj M.

Manager

> "It has really been amazing and gives complete satisfation with respect voice clairty and connectivity."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3727674)

VR

Verified Reviewer

Sales Operations

> "Horrible process in the end and has made me never want to use this provider again as they treat you like dirt when you leave..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113)

MM

Mark M.

Business Development Manager

> "Connectivity to my browser and my database and its so easy to call or SMS Text."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4526702)

VS

Vanessa S.

Account Manager

> "Using dial by directories doesn't usually work properly"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3172876)

CC

Chris C.

Owner

> "Power Dialer and connection boost are both awesome."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3781386)

JB

Jason B.

General Manager

> "I added an additional user to my team, but was surprised that the software did not offer the functionality I was hoping for. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209)

BC

Beth C.

Nurse

> "It is easy to use and you can record a voicemail that you can then "drop" instead of having to leave a message for each call. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4563346)

CM

Carolyn M.

COO

> "It cost us many lost sales and damaged our reputation with potential customers."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171)

LR

Leonardo R.

Business Development Rep.

> "I think the best thing about Kixie to me would be how it records calls."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308)

DR

Douglas R.

Online Reputation Specialist

> "Sometimes when sending text messages from the Kixie app on my cell phone there is a lag, resulting in me sending the same..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2341506)

RK

Ryan K.

Owner

> "We implemented Kixie and it is a very easy click to call, and if the prospect doesn't answer the phone we can easily leave a..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3378927)

DG

Doug G.

President

> "I wouldn't recommend anyone do business with this company that seems, either way, too busy to deal with its customers, or..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2916316)

AB

Arliegh B.

Co Founder

> "Kixie allows for a seamless process of making calls and tracking information."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3086606)

DG

Doug G.

President

> "I have dealt with bad customer support however Kixie basically doesn't have one (from my experience)"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2916316)

AH

Aldo H.

Technical Support Specialist II

> "Technical support team is always there to quickly respond to any IT issues/questions you may have"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4406863)

VR

Verified Reviewer

Founder

> "The Chrome extension was unstable, support only answer was to reinstall and restart the Browser."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2320346)

ML

Michael L.

Sales Development Manager

> "Not only call volume but process improvement as well."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3777699)

JB

Jason B.

General Manager

> "It's been really bad, I will not be renewing and I am unhappy with the customer service. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209)

[View Reviews](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

Wenderson C.

administrative assistant

> "It effectively handles intricate and extensive migrations while safeguarding private data, ensuring reliability, minimizing risks,..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7102906)

FABIO S.

Computer Technician

> "On smaller screens, the interface becomes crowded, as the oversized insight panel consumes too much space and reduces overall..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7064613)

Aparna P.

Intern

> "As a philosphy student it helped me angage with communication more criticslly identifying subtext,tone shifts and engagement..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7063280)

Deepak S.

Youtube executive

> "Before the usage of Substrata, I regularly lost track of purchaser observe usaor forgot which conversations needed replies."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7060519)

Diya S.

Intern

> "Its the best platform for managing sales and communcation with clients specially when you belong outside the marketing field."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7088497)

Arya P.

Law intern

> "Subscription cost is quite high for students like me and many options are unable to use without Subscription."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058829)

Arya P.

Law intern

> "It also help me to improve my style for drafting my assignments or journals or other legal documents."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058829)

AS

Abir S.

Intern

> "At times,some of the deeper behavioral analytics felt a bit too abstract especially the sections where it scores psychological..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7046264)

Aparna P.

Intern

> "The reporting and analytics dashboard stood out to me because it doesn't just present data it helped me recognize pattern over time."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7063280)

Aditi A.

Consultant

> "Sometimes it is overly formal which does not match with legal conversations that are emotional and unpredictable."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058960)

Mariel L.

Commercial Assistant

> "Substrata provides clear insights into client reactions to our outreach, whether it's introducing a branding engagement or following..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6814944)

Divyanshu C.

Intern

> "Eventually, the platform sometimes felt slow when switching between tasks especially during peak hours."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058970)

ISHAN S.

Dietician and Nutritionist Homeopathy clinic manager

> "Overall, it helps me understand conversations more clearly, especially the intent and tone behind them. Because of this, it becomes..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7124458)

EB

Edzel B.

Customer Service and Sales Representative

> "Some screens feel busy or cluttered, which can be a bit overwhelming at times."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6823981)

JG

Jonas G.

Project Owner

> "The system's capacity to closely track and examine each client interaction and behaviour on our website, enabling advanced marketing..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6706927)

Alex T.

Email Marketing

> "There's a slight learning curve initially when trying to align Substrata Q with our existing workflow, which took some time to fully..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6812782)

VC

Vinicius C.

Suporte

> "The significant platform Substrata gives sales teams the opportunity to view detailed call stats, concrete information that fuels..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6748490)

Nelvie A.

Private School Teacher

> "Sometimes smaller tasks take up too much screen space."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6838849)

Manasvi P.

Intern

> "It enhances how one can read and respond to clients in the field of law,which is very crucial especially if you are interested in..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6865716)

VG

Vijay G.

SEO Executive

> "Sometimes the suggestions feel a bit too formal or too casual depending on who I'm writing to."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6817142)

Divyanshu C.

Intern

> "Also I liked the most is that I could quickly attach a screenshot, snippets which saved my time."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058970)

AB

Ashish B.

Sales Admin

> "There are slight delays in data syncing, which can slow things down a bit."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6762125)

DS

Dianne S.

Operations Manager

> "Substrata integrates seamlessly with Zoom, Slack, and my CRM, consolidating notes, prompts, and analytics in one place."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6793621)

ISHAN S.

Dietician and Nutritionist Homeopathy clinic manager

> "In the beginning it is not very easy to get used to, it takes a little time to understand how it works."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7124458)

VGC

Victor Gabriel C.

WHS

> "I like how substrata monitors the emotional tone during a transaction, indicating when someone's initial excitement wanes or when..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6796731)

Mangesh M.

CEO

> "It prevents me from entering into agreements unaware of the true influencers or unnoticed obstacles present."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6779401)

CJS

Christine Joy S.

Finance

> "It excels at taking complex discussions and making them incredibly clear, which has directly led to better understanding and..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6816021)

Kevin Martin B.

Operations Manager

> "Sometimes it feels like it points out too many signals, and not all of them feel relevant."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6771068)

Jennefer M.

Teacher I

> "Substrata gives me more clarity in every conversation and helps me communicate with more confidence."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7061276)

Sanjay C.

HEAD OF CUSTOMER SUCCESS

> "Some of the suggestions feel too soft."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6819025)

ISHAN S.

Dietician and Nutritionist Homeopathy clinic manager

> "Substrata helps me understand conversations better by giving some idea about the emotional and behavioral side also."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7124458)

CCC

Carla Carbonell C.

Sales Assistant

> "The only downsides are the high price and that it's a bit too theoretical at times."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6706789)

Vira C.

HR Officer

> "Substrata has significantly improved our client engagement strategies, making our communications more impactful and data driven."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6815085)

JAC

James Andrew C.

Graphic Web Designer

> "Not wrong exactly; it's just not super sharp in all cases."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6818515)

JG

Jonas G.

Project Owner

> "The Performance Q function has been quite valuable, giving me insightful assessments of my communication style and enabling me to..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6706927)

MS

Mheljan S.

staff

> "Also, while using it I found many reviews biased and unhelpful."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6784133)

Divyanshu C.

Intern

> "Also it helped me track and organise everything without feeling overloaded."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058970)

SR

Subham R.

CEO

> "Before, I'd often wonder why I didn't get a reply or why a deal went south."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6811521)

Carmela F.

Sales Consultant

> "The AI-powered search feature is especially useful because it lets me find specific topics or phrases discussed during meetings."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6708669)

DMA

Dana Monique A.

Shift supervisor

> "Chances of error exist if you follow blindly......."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6805559)

Aditi M.

Legal Intern

> "It cracks the understatement during a negotiation and helps in responding accordingly."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7130546)

BJE

Bernard James E.

Sales Executive

> "I’ve closed couple of crucial deals I would’ve lost."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6784424)

Nelvie A.

Private School Teacher

> "It breaks down large accounts into steps that are easier to manage and gives me reminders when I need them."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6838849)

BV

Bartolome V.

Sales Developent Relations

> "The only downside was the initial learning curve."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6709234)

LA

Lydia A.

Customer support

> "I've been impressed with how Substrata's technology reveals hidden dynamics in conversations, helping me spot areas for improvement..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6767634)

SR

Subham R.

CEO

> "At first, I wasn't a fan of figuring out what the feedback meant."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6811521)

Aditi M.

Legal Intern

> "It helps us by providing suggestions regarding the responses."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7130546)

JRC

Jess Roylan C.

Sales representative

> "Still far from perfection."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6775660)

[View Reviews](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

## User interface

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)

4.65 (294)

[Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)

4.92 (166)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Kixie PowerCall

Top features

12/33

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Calendar Management
-   Collaboration Tools
-   Content Library
-   Content Management
-   Content Sharing
-   Conversation Intelligence
-   CRM Integration
-   Customizable Templates
-   Email Management
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Lead Capture
-   Lead Scoring
-   Meeting Management
-   Microlearning
-   Mobile Access
-   Opportunity Management
-   Performance Management
-   Personalization
-   Pipeline Management
-   Prioritization
-   Process/Workflow Automation
-   Real-Time Data
-   Reporting/Analytics
-   Sales Onboarding & Training
-   Sales Planning
-   Task Management

[See all features](https://www.capterra.com/p/135636/Kixie-PowerCall/#features)

Substrata Q

9/33

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Calendar Management
-   Collaboration Tools
-   Content Library
-   Content Management
-   Content Sharing
-   Conversation Intelligence
-   CRM Integration
-   Customizable Templates
-   Email Management
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Lead Capture
-   Lead Scoring
-   Meeting Management
-   Microlearning
-   Mobile Access
-   Opportunity Management
-   Performance Management
-   Personalization
-   Pipeline Management
-   Prioritization
-   Process/Workflow Automation
-   Real-Time Data
-   Reporting/Analytics
-   Sales Onboarding & Training
-   Sales Planning
-   Task Management

[See all features](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#features)

### Recognition

Kixie PowerCall is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Auto DialerSoftware (2023) 

Substrata Q

Best Value Sales EnablementSoftware (2026) 

Best Value Sales EnablementSoftware (2025) 

### Deployment & support

Kixie PowerCall

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Substrata Q

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kixie PowerCall

-   By Kixie
-   Located in United States
-   Founded in 2013

Substrata Q

-   By Substrata Technologies
-   Located in Israel
-   Founded in

## Popular Comparisons

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/)

Contact vendor for pricing

Price

$8.75/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-135636/Slack-vs-Kixie-PowerCall)

[Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Contact vendor for pricing

Price

$14/month

4.9

Features

4.3

4.9

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-201748/Zoho-CRM-vs-SUBSTRATA-SCIP)

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Contact vendor for pricing

Price

$25/month

4.6

Features

4.4

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-135636/Salesforce-vs-Kixie-PowerCall)

[Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

vs

[Vena](https://www.capterra.com/p/131246/Vena/)[4.54 (139)](https://www.capterra.com/p/131246/Vena/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.9

Features

4.6

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131246-201748/Vena-vs-SUBSTRATA-SCIP)

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

vs

[Consensus](https://www.capterra.com/p/141255/Consensus/)[4.89 (323)](https://www.capterra.com/p/141255/Consensus/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.8

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/135636-141255/Kixie-PowerCall-vs-Consensus)

[Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

vs

[GlassHive](https://www.capterra.com/p/228676/GlassHive/)[4.67 (103)](https://www.capterra.com/p/228676/GlassHive/reviews/)

Contact vendor for pricing

Price

$99/month

4.9

Features

4.4

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/201748-228676/SUBSTRATA-SCIP-vs-GlassHive)

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Contact vendor for pricing

Price

$69/month

4.6

Features

4.3

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-135636/Bitrix24-vs-Kixie-PowerCall)

[Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

vs

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Contact vendor for pricing

Price

$19/month

4.9

Features

4.3

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-201748/Pipedrive-vs-SUBSTRATA-SCIP)

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Contact vendor for pricing

Price

$14/month

4.6

Features

4.3

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/135636-155928/Kixie-PowerCall-vs-Zoho-CRM)

[Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

vs

[Sage Sales Management](https://www.capterra.com/p/153130/Forcemanager/)[4.62 (165)](https://www.capterra.com/p/153130/Forcemanager/reviews/)

Contact vendor for pricing

Price

€19/month

4.9

Features

4.5

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153130-201748/Forcemanager-vs-SUBSTRATA-SCIP)

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

vs

[Cognism](https://www.capterra.com/p/169083/Cognism/)[4.70 (256)](https://www.capterra.com/p/169083/Cognism/reviews/)

Contact vendor for pricing

Price

$1000/month

4.6

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/135636-169083/Kixie-PowerCall-vs-Cognism)

[Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

vs

[Xactly Incent](https://www.capterra.com/p/41694/Xactly-Incent/)[4.19 (252)](https://www.capterra.com/p/41694/Xactly-Incent/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.9

Features

3.9

4.9

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/41694-201748/Xactly-Incent-vs-SUBSTRATA-SCIP)