# Compare Kixie PowerCall vs 800.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kixie PowerCall and 800.com based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135636-208208/Kixie-PowerCall-vs-800-com

---

# Kixie PowerCall vs 800.com Features and Cost Comparison

Last updated May 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Kixie PowerCall800.com2/4 selected

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

[800.com](https://www.capterra.com/p/208208/800-com/)[4.7 (330)](https://www.capterra.com/p/208208/800-com/reviews/)

[## Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [294 reviews](#user-reviews)

Positive

268

Neutral

12

Negative

14

[## 800.com](https://www.capterra.com/p/208208/800-com/)[4.7 (330)](https://www.capterra.com/p/208208/800-com/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

CR

LW

DT

Based on [330 reviews](#user-reviews)

Positive

309

Neutral

13

Negative

8

## Not a match? Find software alternatives tailored to your priorities.

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of reviewers  
rated it above 4 stars

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User rating

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### Bitrix24

4.2 (990)

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Starting Price

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rated it above 4 stars

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,941 reviews from business phone systems software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Call Routing

4.8

Mobile Access

NA

Call Transfer

4.3

Call Logging

4.8

Alerts/Notifications

4.5

76%Fit

Missing features

Feature ratings

Call Routing

4.7

Mobile Access

4.9

Call Transfer

4.7

Call Logging

NA

Alerts/Notifications

4.7

User satisfaction

User satisfaction

4.6

User reviews[294](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.7

User reviews[330](https://www.capterra.com/p/208208/800-com/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$149Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

CRM users, Account Executives, SDR/BDRs, Inside sales teams, Enterprise sales teams, sales managers, sales reps

Best for

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## User reviews

Pros & cons

Jordan V.

Sales

> "I also like that it automatically changes the number every time you make an outgoing call to prospects with ConnectionBoost."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7151412)

AL

Ariel L.

Director of Customer Support and Success

> "I remember Kixie being clunky with limited integrations."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6845031)

AP

Aleksandra P.

Data and research lead

> "Also the flexibility that allows to choose the plan that fits different needs, making it a great option for different team..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774)

Jonah Rose L.

Marketing Specialist

> "bugs, glitches, and occasional outages, which can disrupt the workflow"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069)

DJ

Daniel J.

SDR

> "The functionality of being an autodialer is great, having to dial 100 numbers manually would be a pain if it wasn't for Kixie..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706588)

JC

John C.

manager

> "Not user intuitive, very cumbersome, expensive for what it does, I have used dialers since the early 1980's customer support..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6788278)

DV

David V.

Sales Representative - Account Manager

> "The one click dialing also helps my efficiency and has led to a big increase in outbound sales activity."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533)

DV

David V.

Sales Representative - Account Manager

> "Some prospects seem see something about my call that looks like a sales call, and they still don't answer it."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533)

Jonah Rose L.

Marketing Specialist

> "Kixie PowerCall appears to have a solid reputation for its technical support, with a focus on providing timely and effective..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069)

Joseph C.

Insurance Broker

> "I even told them I would pay a fee to get out of the contract, but they would not allow it."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521)

AP

Aleksandra P.

Data and research lead

> "It saves so much time because you don’t have to manually dial numbers, and you can make calls way faster."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774)

Joseph C.

Insurance Broker

> "I am in the first month of my 6 month contract, and they refused."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521)

WC

Wes C.

Appointment setter Closer

> "The multi line dialler, the organization of power lists, the connection boost feature, and the ease of use are what make Kixie..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6626639)

CT

Courtney T.

Inside Sales Manager

> "I would like to see the call filters work a little bit better - for example, when I want to filter an agents calls to only..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4332637)

DV

David V.

Sales Representative - Account Manager

> "It is a significant technology improvement for the type of phone sales that my company does."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533)

LR

Leonardo R.

Business Development Rep.

> "Also, it doesn't connect very well with CRMs so all I can see is numbers but no names from contacts that are inputted into the..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308)

JF

Jose F.

Sr. SDR

> "Almost 0 issues with the software, and if there are, they have fast support to fix it."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722155)

LR

Leonardo R.

Business Development Rep.

> "It doesn't connect very well to the point where it allows you to use the information already inputted into the CRM to make my..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308)

AD

Aaron D.

V.P. of Sales

> "The initial demo with \[sensitive content hidden\] was great, he provided valuable info, answered all of my questions, and..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722170)

PS

Peter S.

Lead Gen Sales Team

> "On the text function, it is not easy to go back and see previously sent text messages, without the overall interface getting..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4494551)

Jonah Rose L.

Marketing Specialist

> "I can see a big improvement on the number of leads I generate!"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069)

VR

Verified Reviewer

CEO

> "I find it unacceptable that they are unavailable on weekends."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6199269)

JJ

Jimi J.

BD

> "Local Presence is great and definitely increases pick up rates"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6724541)

AS

Amber S.

Paralegal

> "The only con is that you're unable to speak directly with helpdesk unless you go through a chat or email feature."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4514808)

HW

Hayley W.

Sales Rep

> "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767386)

KT

Keith T.

Sales

> "Sticky with VPN, had some issues with the connectivity after an upgrade to new VPN"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4440461)

BJ

Brooklyn J.

Sales

> "I love that Kixie gives me the ability to make calls and send/receive SMS messages from my desktop and my mobile device."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248)

EL

Evelyn L.

Operations Manager

> "Some features were missing, and the local presence is sharing a pool of numbers for all their clients, it is very often that..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934)

MH

Mari H.

Office Manager

> "The benefit of tracking, recording, voicemail drop, and CRM integration, there are ALOT of pros with using Kixie!!"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339)

MH

Mari H.

Office Manager

> "I do not like that there is not customer support number you can call at any time for support."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339)

KH

Kyle H.

Outreach Coordinator

> "Technology will always come with occasional day to day hiccups, but they're rare with Kixie, and the few times a system issue..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3817379)

NJ

Nalika J.

Software Tech/Appointment Setter

> "This is a bit costly and sometimes mostly in the mornings, it is difficult to reach a customer service agent to aid you."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4031758)

VR

Verified Reviewer

RevOps Manager

> "It also allows to dial multiple numbers at the same time so clearing out a dialing outreach list is a breeze"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3750279)

BJ

Brooklyn J.

Sales

> "The phone app doesnt have the same functionality as the desktop does"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248)

EA

Enrico A.

Customer Service Manager

> "The software comes with great features as a call center"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317)

KS

Kevin S.

Operation Specialist

> "Some of the calls being made do not get recorded."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3575622)

BS

Brad S.

Sales Support

> "This saves me time, generates more responses, and allows me to watch employee activities in greater detail"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3611156)

NG

Natalie G.

Treatment coordinator

> "sometimes you loose service or the call drops. But not a big deal."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3769106)

VR

Verified Reviewer

Account Executive

> "Click to call, Voicemail Drop, and automated documentation saves so much time and leads to more connections"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3798734)

SD

Sherri D.

Call Center Manager

> "not being able to intergrate with Lead Perfection"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4038304)

RG

Richard G.

President

> "We currently use HubSpot for our CRM and Kixie integrates seamlessly with HubSpot."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767287)

SW

Sheryl W.

Operations Manager

> "Not responsive to building in new technology that is needed (hello? "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3677469)

MH

Mari H.

Office Manager

> "The wide range of options kixie provides cloud access, google chrome extension."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339)

VR

Verified Reviewer

Director of Business Development

> "It seems buggy...team has been complaining of a lot of downtime"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3676174)

GR

Gerard R.

Owner

> "I love the the ability to track and monitor employee calls and habits."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4459029)

CM

Carolyn M.

COO

> "We lost tens of thousands of dollars in business due to the malfunctioning phone system, and it damaged our company's..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171)

EA

Enrico A.

Customer Service Manager

> "It is affordable and makes sales ennoblement easy"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317)

VR

Verified Reviewer

Sales Operations

> "Seemed like they just didn't care anymore now that we were cancelling, even though I would have gone back to them if the new..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113)

DL

Dean L.

SDR

> "Integrates with Pipedrive perfectly, thus, making communication efforts via text and call faster!"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3620057)

EL

Evelyn L.

Operations Manager

> "Good, but it didn't resolve what we were expecting, and we needed to come up with a fix to be able to click to dial from our..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934)

CR

Craig R.

Manager

> "A huge help at customizing and optimizing the tool to fit our specific needs."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3735172)

GB

Gustavo B.

QA / IT Manager

> "Read SMS is not so easy to do on Kixie ."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3536997)

SS

Sarah S.

Senior Account Management

> "I do like how it easily integrates my CRM and works well in clarity and connectivity. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3575582)

RP

Rachel P.

Sr. Sales Coordinator

> "There are daily software updates, which can be irritating, when I am trying to hit my outbound voicemail drop, there are..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2210689)

JB

Justin B.

TSE

> "Really like that it syncs w/SFDC, helps me better manage my time"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3786300)

MW

Morgan W.

Director of Sales

> "Need to configure your internet to prioritize Kixie otherwise it might lag."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081532)

ES

Erik S.

Business Development Coordinator

> "The ability to create VM drops is extremely helpful for our team."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3768857)

KD

Kenny D.

Senior Digital Marketing Consultant

> "Too many updates Sometimes PowerCall goes down during updates"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081341)

MBT

Mary Beth T.

Director of Client Relations

> "Additionally, Kixie went out of its way to help me integrate its software with ClickUp."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3817118)

VR

Verified Reviewer

Sales

> "I was unable to merge calls, features were constantly not working."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___3512768)

JP

Johnny P.

Senior Project Manager of Marketing and Sales

> "The ability to call leads at the click of a button has been great."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4418129)

KD

Kevin D.

Sales Enablement

> "The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist,..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2754978)

MM

Manoj M.

Manager

> "It has really been amazing and gives complete satisfation with respect voice clairty and connectivity."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3727674)

VR

Verified Reviewer

Sales Operations

> "Horrible process in the end and has made me never want to use this provider again as they treat you like dirt when you leave..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113)

MM

Mark M.

Business Development Manager

> "Connectivity to my browser and my database and its so easy to call or SMS Text."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4526702)

VS

Vanessa S.

Account Manager

> "Using dial by directories doesn't usually work properly"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3172876)

CC

Chris C.

Owner

> "Power Dialer and connection boost are both awesome."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3781386)

JB

Jason B.

General Manager

> "I added an additional user to my team, but was surprised that the software did not offer the functionality I was hoping for. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209)

BC

Beth C.

Nurse

> "It is easy to use and you can record a voicemail that you can then "drop" instead of having to leave a message for each call. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4563346)

CM

Carolyn M.

COO

> "It cost us many lost sales and damaged our reputation with potential customers."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171)

LR

Leonardo R.

Business Development Rep.

> "I think the best thing about Kixie to me would be how it records calls."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308)

DR

Douglas R.

Online Reputation Specialist

> "Sometimes when sending text messages from the Kixie app on my cell phone there is a lag, resulting in me sending the same..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2341506)

RK

Ryan K.

Owner

> "We implemented Kixie and it is a very easy click to call, and if the prospect doesn't answer the phone we can easily leave a..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3378927)

DG

Doug G.

President

> "I wouldn't recommend anyone do business with this company that seems, either way, too busy to deal with its customers, or..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2916316)

AB

Arliegh B.

Co Founder

> "Kixie allows for a seamless process of making calls and tracking information."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3086606)

DG

Doug G.

President

> "I have dealt with bad customer support however Kixie basically doesn't have one (from my experience)"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2916316)

AH

Aldo H.

Technical Support Specialist II

> "Technical support team is always there to quickly respond to any IT issues/questions you may have"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4406863)

VR

Verified Reviewer

Founder

> "The Chrome extension was unstable, support only answer was to reinstall and restart the Browser."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2320346)

ML

Michael L.

Sales Development Manager

> "Not only call volume but process improvement as well."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3777699)

JB

Jason B.

General Manager

> "It's been really bad, I will not be renewing and I am unhappy with the customer service. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209)

[View Reviews](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

CR

Calvin R.

CEO

> "The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

CH

Chris H.

CMO

> "At times, call transfers did not go through properly, which created some concern around potentially missed or lost business..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7120873)

LW

Lena W.

Owner

> "I love the customer service aspect where I feel 800.com is always there and very helpful in the process when I need it,..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7061499)

TF

Tracy F.

Chief Growth Operations Officer

> "I had set up my account and ended up making a mess by adding a second account instead of a second number to the account."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7104125)

DT

Donald T.

Owner

> "The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7109624)

KA

Karen A.

VP of Ops

> "how hard it is to set up texting though some of that may be requirements by law. but I have not been able to do it."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7058262)

BB

Brent B.

Owner

> "It provides dependable call management, useful call summaries, and an easy-to-use interface that fits well with business..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441)

JT

Julia T.

Concierge beauty services

> "The lack of options and information within the application."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7065950)

CR

Calvin R.

CEO

> "Phone support was responsive when I had a question about billing, and the call management tools like the auto-attendant..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

ET

Elvia T.

Mold Technician

> "I have some difficulty on the website since I am blind and I use screen reader software, so it does not always read..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6866229)

BV

Bhargav V.

Owner

> "We have used 800.com since the inception of our business and are very happy with the online options to setup greetings,..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6863606)

KL

Kiersten L.

Managing Director

> "Some issues with calls being immediately dropped ."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939)

BB

Brent B.

Owner

> "I really like that it sends clear summaries of calls, which makes tracking communication simple and efficient."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441)

WC

Wayne C.

Owner

> "The billing is a bit of an issue for me."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7077762)

CR

Calvin R.

CEO

> "Unlike some older telecom services, the dashboard feels modern and makes managing multiple lines simple."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

CO

Cynthia O.

Solopreneur

> "The platform and verification to get the system up and running is excessive and very labor intensive"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6845455)

ML

Michael L.

Owner

> "Features and prices for unlimited phone service and vanity number options were better than other carriers"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7082415)

JT

Jeannita T.

Managing Member

> "The online interface is not exactly intuitive."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7146505)

KL

Kiersten L.

Managing Director

> "We were able to set up a very professional voicemail in a short amount of time using the built in tools ."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939)

MV

Mayank V.

owner

> "The final monthly cost includes some mandatory regulatory fees that add up."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7027524)

ML

Michael L.

Owner

> "Had a phone call with the sales team and they explained the features and went over the new AI and call recording features..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7082415)

BA

Betty A.

CEO

> "com is generally user-friendly, but the inability to utilize the text feature is a significant drawback that limits its..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6606122)

AB

Ajah B.

Interior Designer

> "It’s a solid solution for small business owners who need a reliable communication system without something overly..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7117538)

MC

Micah C.

Business Analyist

> "Was disappointed in not having the ability for tracking call lengths."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6734606)

JR

Jennifer R.

Senior Director of Global Marketing

> "The user-friendly interface makes it incredibly easy to navigate and manage campaigns, while their precise audience..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6580673)

AP

Arziki P.

CEO

> "The only complaint I would have is with the text-verification feature."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6576676)

TW

Terri W.

President

> "I printed my business cards with the toll-free option, and they look so professional."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7074302)

DB

Daniel B.

Owner

> "I canceled my service last year and I just see they charged my credit card several hundred dollars."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569076)

JT

Jeannita T.

Managing Member

> "I love the professional support and the low cost of the service. Whenever I call in with a problem the representative stays..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7146505)

LR

L. R.

Chief Executive

> "Not sure what I don't enjoy about 800.coms service."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7133738)

LW

Lena W.

Owner

> "I love the company and what it offers that makes my business seem very professional and they are here for you to ensure its..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7061499)

JT

Joseph T.

Agent Broker

> "I was unable to get my old 800# reactivated, even though no one is using it."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6578194)

SS

Stacey S.

Owner and Business Operations Manager

> "I would not hesitate for a moment to sign up with them as a small business owner if you're looking for a reliable service..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7073744)

AM

Adriana M.

Vice President

> "There isnt anything to add in this category"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7050496)

JS

Julian S.

CEO

> "The toll-free number service worked seamlessly for my needs, and features like call forwarding and voicemail were..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6582161)

LG

Lucas G.

Owner

> "sometimes the app wouldnt notify me of calls coming in."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6747007)

GS

Gabby S.

CEO

> "Overall, 800.com has been a solid tool for managing business calls and communication."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7128937)

CM

Carl M.

CEO

> "I don’t always receive my calls or notifications when someone calls."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569616)

BB

Brent B.

Owner

> "The system works smoothly and saves time for daily business operations."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441)

JS

Julian S.

CEO

> "App is a little glitchy."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6582161)

NV

Nina V.

CMO

> "The call tracking and analytics are especially helpful for businesses that want insight into their calls"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7017025)

AS

Amitai S.

Owner

> "The cost is high for the level of service provide."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6577095)

AN

Anna N.

Founder

> "The dashboard is easily accessible and relatively intuitive, though it feels a bit outdated."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7144642)

GL

Gabriel L.

Sales Division

> "Sometimes my calls drop."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6734838)

MB

Mike B.

Web Consultant

> "We've been using 800.com for more than 2 years now, it's integrated perfectly into our marketing and outreach efforts and..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6606038)

RE

Robin E.

CEO

> "Pricing is a little too high, could be better."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6608801)

WW

William W.

Managing Partner

> "I love the professional image it provides for my business, and the voicemail-to-email feature is a game-changer for staying..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6584622)

MD

Matt D.

Director of Marketing

> "Do not need IT support."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6608393)

GM

Goran M.

Regional Sales and Support Manager

> "We've been a long-time user, and we are satisfied with the flexibility it provides for our customer support needs"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7128459)

MN

Mark N.

Managing director

> "Hard to have a con"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569203)

AB

Axel B.

COO

> "Even though the 800 as in toll free concept is not really needed any longer, the features and functions that we use make..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6576647)

DD

Dan D.

Owner

> "Works great on desktop but lacks the ability to answer calls on desktop."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683696)

MF

Minet F.

CEO

> "I’ve been using 800.com for my business, and I’m extremely impressed with the quality and reliability of their service."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7050104)

GC

Gregory C.

President

> "So we canceled a NON CONTRACT and I went on to start my own business. And I come back to 800.com because I didn't like how..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4686117)

ET

Elvia T.

Mold Technician

> "Overall it was easy to sign up with 800.Com, like the service so far, I like the voicemail features and phone call ..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6866229)

GS

George S.

CEO

> "Clients tell me it's not easy to call, I'm told it's too many numbers and I don't get may calls immediately"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4715393)

ST

Sunshine T.

CEO

> "I would really recommend If you’re needing a phone line for your business. Or just needing an extra line."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7131057)

DD

Dan D.

Owner

> "Have not had any need to interact with the 800.com team."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683696)

BC

Brandon C.

Owner

> "No issues, customer service was excellent and I was able to successfully port over my old office number which was my..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7045537)

XB

Xenia B.

Executive Director

> "Was very difficult to set up, not sure if mine is setup correctly."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683738)

CR

Calvin R.

CEO

> "It solved our need for a professional business presence instantly."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

GC

Gregory C.

President

> "I GET: He LIES and says he's going to REFUND my money and NEVER DOES!!!"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4686117)

JV

JanetStar V.

Evangelist

> "I like the support provided in maneuvering through the site and understanding how it works."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7075521)

KR

Karlee R.

Office Manager

> "I don't like the call forwarding, however I understand it is a way for them to to track calls"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2721716)

RB

Richard B.

CEO

> "It's great for companies with multiple location and even just a small business with one location. "

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6863605)

SF

Steven F.

President

> "There appears to be no option to turn off receiving voice mail recordings."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2354525)

CO

Cynthia O.

Solopreneur

> "I really like the ability to create a custom 800 number. "

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6845455)

JV

James V.

Owner

> "Since I have only had our 877 phone number for 2 days, I am not able to answer this question."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2363635)

WC

Wayne C.

Owner

> "The person who signed me up for the service was nice, but it would be really helpful to get a call before I get disconnected"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7077762)

VM

Victoria M.

Office Manager

> "I wish voicemails went to the extension, not all to me."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2394548)

ST

Sandra T.

Insurance Producer

> "I find the service a huge help when I am too busy to answer call."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114879)

SE

Sonya E.

Manager

> "I can someone called me back to help me, but I wasn't able to talk @ that time."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2616672)

BA

Brad A.

Firm Administrator

> "The customer support stands out — whenever I had questions or needed help, the responses were fast, friendly, and helpful."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7041129)

RR

Rich R.

Owner

> "Setting up was a little confusing when I thought I was deleting one thing."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2332186)

[View Reviews](https://www.capterra.com/p/208208/800-com/reviews/)

## User interface

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)

4.65 (294)

[800.com](https://www.capterra.com/p/208208/800-com/)

4.71 (330)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Kixie PowerCall

Top features

38/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/135636/Kixie-PowerCall/#features)

800.com

26/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/208208/800-com/#features)

### Recognition

Kixie PowerCall is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Auto DialerSoftware (2023) 

800.com is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Kixie PowerCall

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

800.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kixie PowerCall

-   By Kixie
-   Located in United States
-   Founded in 2013

800.com

-   By 800.com
-   Located in United States
-   Founded in

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4.5

[View full comparison](https://www.capterra.com/compare/208208-208535/800-com-vs-Zoom-Phone)

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (294)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Contact vendor for pricing

Price

$14/month

4.6

Features

4.3

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/135636-155928/Kixie-PowerCall-vs-Zoho-CRM)

[800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (330)](https://www.capterra.com/p/208208/800-com/reviews/)

vs

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

$149/month

Price

$19.95/month

4.6

Features

4.4

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/174109-208208/Ooma-Office-vs-800-com)