# Compare Kixie PowerCall vs Google Voice 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kixie PowerCall and Google Voice based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135636-210592/Kixie-PowerCall-vs-Voice

---

# Kixie PowerCall vs Google Voice Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Kixie PowerCallGoogle Voice2/4 selected

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (293)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

[## Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (293)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [293 reviews](#user-reviews)

Positive

267

Neutral

12

Negative

14

[## Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [716 reviews](#user-reviews)

Positive

660

Neutral

44

Negative

12

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,785 reviews from telephony software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Not enough reviews

Feature ratings

VoIP Connection

4.7

VoIP

\--

Call Routing

4.8

Call Center Management

4.7

Call Recording

4.8

\--%Fit

Missing features

Not enough reviews

Feature ratings

VoIP Connection

4.6

VoIP

5.0

Call Routing

NA

Call Center Management

4.4

Call Recording

NA

User satisfaction

User satisfaction

4.6

User reviews[293](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.5

User reviews[716](https://www.capterra.com/p/210592/Voice/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.6

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

CRM users, Account Executives, SDR/BDRs, Inside sales teams, Enterprise sales teams, sales managers, sales reps

Best for

Not provided by vendor

## User reviews

Pros & cons

AP

Aleksandra P.

Data and research lead

> "Also the flexibility that allows to choose the plan that fits different needs, making it a great option for different team..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774)

JC

John C.

manager

> "Not user intuitive, very cumbersome, expensive for what it does, I have used dialers since the early 1980's customer support..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6788278)

DJ

Daniel J.

SDR

> "The functionality of being an autodialer is great, having to dial 100 numbers manually would be a pain if it wasn't for Kixie..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706588)

AL

Ariel L.

Director of Customer Support and Success

> "I remember Kixie being clunky with limited integrations."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6845031)

DV

David V.

Sales Representative - Account Manager

> "The one click dialing also helps my efficiency and has led to a big increase in outbound sales activity."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533)

Jonah Rose L.

Marketing Specialist

> "bugs, glitches, and occasional outages, which can disrupt the workflow"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069)

Jonah Rose L.

Marketing Specialist

> "Kixie PowerCall appears to have a solid reputation for its technical support, with a focus on providing timely and effective..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069)

DV

David V.

Sales Representative - Account Manager

> "Some prospects seem see something about my call that looks like a sales call, and they still don't answer it."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533)

AP

Aleksandra P.

Data and research lead

> "It saves so much time because you don’t have to manually dial numbers, and you can make calls way faster."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774)

Joseph C.

Insurance Broker

> "I even told them I would pay a fee to get out of the contract, but they would not allow it."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521)

WC

Wes C.

Appointment setter Closer

> "The multi line dialler, the organization of power lists, the connection boost feature, and the ease of use are what make Kixie..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6626639)

Joseph C.

Insurance Broker

> "I am in the first month of my 6 month contract, and they refused."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521)

DV

David V.

Sales Representative - Account Manager

> "It is a significant technology improvement for the type of phone sales that my company does."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533)

CT

Courtney T.

Inside Sales Manager

> "I would like to see the call filters work a little bit better - for example, when I want to filter an agents calls to only..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4332637)

JF

Jose F.

Sr. SDR

> "Almost 0 issues with the software, and if there are, they have fast support to fix it."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722155)

LR

Leonardo R.

Business Development Rep.

> "Also, it doesn't connect very well with CRMs so all I can see is numbers but no names from contacts that are inputted into the..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308)

AD

Aaron D.

V.P. of Sales

> "The initial demo with \[sensitive content hidden\] was great, he provided valuable info, answered all of my questions, and..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722170)

LR

Leonardo R.

Business Development Rep.

> "It doesn't connect very well to the point where it allows you to use the information already inputted into the CRM to make my..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308)

Jonah Rose L.

Marketing Specialist

> "I can see a big improvement on the number of leads I generate!"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069)

CM

Carolyn M.

COO

> "We lost tens of thousands of dollars in business due to the malfunctioning phone system, and it damaged our company's..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171)

JJ

Jimi J.

BD

> "Local Presence is great and definitely increases pick up rates"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6724541)

PS

Peter S.

Lead Gen Sales Team

> "On the text function, it is not easy to go back and see previously sent text messages, without the overall interface getting..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4494551)

HW

Hayley W.

Sales Rep

> "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767386)

VR

Verified Reviewer

CEO

> "I find it unacceptable that they are unavailable on weekends."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6199269)

BJ

Brooklyn J.

Sales

> "I love that Kixie gives me the ability to make calls and send/receive SMS messages from my desktop and my mobile device."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248)

AS

Amber S.

Paralegal

> "The only con is that you're unable to speak directly with helpdesk unless you go through a chat or email feature."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4514808)

MH

Mari H.

Office Manager

> "The benefit of tracking, recording, voicemail drop, and CRM integration, there are ALOT of pros with using Kixie!!"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339)

KT

Keith T.

Sales

> "Sticky with VPN, had some issues with the connectivity after an upgrade to new VPN"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4440461)

KH

Kyle H.

Outreach Coordinator

> "Technology will always come with occasional day to day hiccups, but they're rare with Kixie, and the few times a system issue..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3817379)

EL

Evelyn L.

Operations Manager

> "Some features were missing, and the local presence is sharing a pool of numbers for all their clients, it is very often that..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934)

VR

Verified Reviewer

RevOps Manager

> "It also allows to dial multiple numbers at the same time so clearing out a dialing outreach list is a breeze"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3750279)

MH

Mari H.

Office Manager

> "I do not like that there is not customer support number you can call at any time for support."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339)

EA

Enrico A.

Customer Service Manager

> "The software comes with great features as a call center"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317)

VR

Verified Reviewer

Sales

> "I was unable to merge calls, features were constantly not working."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___3512768)

BS

Brad S.

Sales Support

> "This saves me time, generates more responses, and allows me to watch employee activities in greater detail"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3611156)

NJ

Nalika J.

Software Tech/Appointment Setter

> "This is a bit costly and sometimes mostly in the mornings, it is difficult to reach a customer service agent to aid you."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4031758)

VR

Verified Reviewer

Account Executive

> "Click to call, Voicemail Drop, and automated documentation saves so much time and leads to more connections"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3798734)

BJ

Brooklyn J.

Sales

> "The phone app doesnt have the same functionality as the desktop does"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248)

RG

Richard G.

President

> "We currently use HubSpot for our CRM and Kixie integrates seamlessly with HubSpot."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767287)

KS

Kevin S.

Operation Specialist

> "Some of the calls being made do not get recorded."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3575622)

MH

Mari H.

Office Manager

> "The wide range of options kixie provides cloud access, google chrome extension."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339)

CM

Carolyn M.

COO

> "It cost us many lost sales and damaged our reputation with potential customers."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171)

GR

Gerard R.

Owner

> "I love the the ability to track and monitor employee calls and habits."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4459029)

NG

Natalie G.

Treatment coordinator

> "sometimes you loose service or the call drops. But not a big deal."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3769106)

EA

Enrico A.

Customer Service Manager

> "It is affordable and makes sales ennoblement easy"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317)

SD

Sherri D.

Call Center Manager

> "not being able to intergrate with Lead Perfection"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4038304)

DL

Dean L.

SDR

> "Integrates with Pipedrive perfectly, thus, making communication efforts via text and call faster!"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3620057)

SW

Sheryl W.

Operations Manager

> "Not responsive to building in new technology that is needed (hello? "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3677469)

CR

Craig R.

Manager

> "A huge help at customizing and optimizing the tool to fit our specific needs."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3735172)

VR

Verified Reviewer

Director of Business Development

> "It seems buggy...team has been complaining of a lot of downtime"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3676174)

SS

Sarah S.

Senior Account Management

> "I do like how it easily integrates my CRM and works well in clarity and connectivity. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3575582)

VR

Verified Reviewer

Sales Operations

> "Seemed like they just didn't care anymore now that we were cancelling, even though I would have gone back to them if the new..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113)

JB

Justin B.

TSE

> "Really like that it syncs w/SFDC, helps me better manage my time"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3786300)

EL

Evelyn L.

Operations Manager

> "Good, but it didn't resolve what we were expecting, and we needed to come up with a fix to be able to click to dial from our..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934)

ES

Erik S.

Business Development Coordinator

> "The ability to create VM drops is extremely helpful for our team."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3768857)

GB

Gustavo B.

QA / IT Manager

> "Read SMS is not so easy to do on Kixie ."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3536997)

MBT

Mary Beth T.

Director of Client Relations

> "Additionally, Kixie went out of its way to help me integrate its software with ClickUp."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3817118)

RP

Rachel P.

Sr. Sales Coordinator

> "There are daily software updates, which can be irritating, when I am trying to hit my outbound voicemail drop, there are..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2210689)

JP

Johnny P.

Senior Project Manager of Marketing and Sales

> "The ability to call leads at the click of a button has been great."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4418129)

MW

Morgan W.

Director of Sales

> "Need to configure your internet to prioritize Kixie otherwise it might lag."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081532)

MM

Manoj M.

Manager

> "It has really been amazing and gives complete satisfation with respect voice clairty and connectivity."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3727674)

KD

Kenny D.

Senior Digital Marketing Consultant

> "Too many updates Sometimes PowerCall goes down during updates"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081341)

MM

Mark M.

Business Development Manager

> "Connectivity to my browser and my database and its so easy to call or SMS Text."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4526702)

KD

Kevin D.

Sales Enablement

> "The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist,..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2754978)

CC

Chris C.

Owner

> "Power Dialer and connection boost are both awesome."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3781386)

VR

Verified Reviewer

Sales Operations

> "Horrible process in the end and has made me never want to use this provider again as they treat you like dirt when you leave..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113)

BC

Beth C.

Nurse

> "It is easy to use and you can record a voicemail that you can then "drop" instead of having to leave a message for each call. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4563346)

VS

Vanessa S.

Account Manager

> "Using dial by directories doesn't usually work properly"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3172876)

LR

Leonardo R.

Business Development Rep.

> "I think the best thing about Kixie to me would be how it records calls."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308)

JB

Jason B.

General Manager

> "I added an additional user to my team, but was surprised that the software did not offer the functionality I was hoping for. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209)

RK

Ryan K.

Owner

> "We implemented Kixie and it is a very easy click to call, and if the prospect doesn't answer the phone we can easily leave a..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3378927)

CM

Carolyn M.

COO

> "I cannot emphasize this enough, for the good of your business, stay away!"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171)

Gina B.

Sales Manager

> "We also use it as a way to increase contact rate with our prospects with the local presence feature."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2846391)

DR

Douglas R.

Online Reputation Specialist

> "Sometimes when sending text messages from the Kixie app on my cell phone there is a lag, resulting in me sending the same..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2341506)

AB

Arliegh B.

Co Founder

> "Kixie allows for a seamless process of making calls and tracking information."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3086606)

DG

Doug G.

President

> "I wouldn't recommend anyone do business with this company that seems, either way, too busy to deal with its customers, or..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2916316)

AH

Aldo H.

Technical Support Specialist II

> "Technical support team is always there to quickly respond to any IT issues/questions you may have"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4406863)

DG

Doug G.

President

> "I have dealt with bad customer support however Kixie basically doesn't have one (from my experience)"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2916316)

ML

Michael L.

Sales Development Manager

> "Not only call volume but process improvement as well."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3777699)

VR

Verified Reviewer

Founder

> "The Chrome extension was unstable, support only answer was to reinstall and restart the Browser."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2320346)

[View Reviews](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

PD

Presley D.

Owner

> "I love how I'm able to access voicemail messages via email on my laptop or I can read voicemail transcript in the app."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6567657)

VR

Verified Reviewer

Owner

> "There's not much I don't like about Google Voice. But, there was one time that I called into a conference call and was asked to use my credits..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7109139)

Dhakadiya O.

Manager

> "Being manager of real estate agency Google Voice allows me to have a second phone number instead of using my own personal phone number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6693615)

Wren W.

Owner and Officient

> "It doesnt show on my phone whether its a normal call or gvoice call and that can be a little stressful."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260)

EK

Elizabeth K.

Professor

> "I do like the idea that calls are automatically transcribed and sent to my Gmail, and the transcriptions seem good"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6335253)

TA

Tommy A.

Adult Ministry Associate

> "It can be hard to search people, so if they don't text you first and you don't save their name/number, it's going to be difficult to find the..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6822195)

MZ

Mohamed Z.

Technicien réseau

> "Moreover, Google Voice enables call screening, allowing you to decide whether to answer incoming calls based on the caller ID and message record."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796)

TM

Teighlor M.

Administrative specialist

> "It wasn't the best because at times, I needed to use this type of service, and wasn't able to due to not having a cell phone number to attach to..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6457035)

JS

John S.

GM

> "We have been able to add lines for new employees and we also love the ability to use it on our desktops for the employees that field calls in the..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100502)

AL

Aaron L.

Videographer

> "The only cons for Google Voice is the issue with the call \[sensitive content hidden\] and not being able to know if a phone call is coming to your..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6018151)

SC

Shirita C.

Therapist and Owner

> "Google voice has been very helpful and providing me a business telephone number that my clients can use to contact me."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6676179)

LP

Lexus P.

Ceo

> "Sometimes the connection is not the best and calls hang up"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214)

RB

Rita B.

Teacher

> "One of the things that I love about using Google Voice is that it allows you to protect yourself. If you don’t like giving your own personal..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4788351)

RS

Ryan S.

Pastor of Digital Ministry

> "The Google voice app on iOS can be a bit buggy at times."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6325449)

EG

Erica G.

CEO

> "However, being able to pick my own number was great and using the different features made communicating with my clients very easy!"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6634345)

AH

Ariz H.

Academic Director

> "There aren't any advanced features, so you can't set business hours or after hours so the system behaves differently under different conditions."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5090006)

MZ

Mohamed Z.

Technicien réseau

> "Google Voice solves the issue of having to use my cell phone to answer incoming calls and enables people to contact me directly. Although it works..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796)

PL

Paul L.

chief operating officer

> "The only challenge is with poor internet connections the application disturbs to translate words at faster speed hence it slows down with poor..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4842535)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "Transferring existing numbers was a breeze, we had zero issues setting up new lines, linking mobile phones to numbers and with a Google integrated..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559)

RS

Rebecca S.

Myself

> "Sometimes calls won't come through until after the caller hung up"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6586892)

MZ

Mohamed Z.

Technicien réseau

> "You can get free assistance with Google Voice for calls within the US Canada and Europe , and enjoy low rates for international calls."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796)

ZM

Zofia M.

Customer Service and Sales Support Associate

> "What I like least about Google Voice is that its call quality can be inconsistent at times, which can make it difficult to have clear..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4789225)

CD

Connor D.

Operations Manager

> "I think it’s been the best option for work calls, texts, etc on the market."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6311619)

VR

Verified Reviewer

Supervisor customer service specialist

> "How i had the same google voice numbers for years and now all the sudden its no longer connected to my account and when tryin to get a new number..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082)

HL

Holly L.

BDC Manager

> "I love being able to call customers without them knowing my real phone number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954)

ZM

Zofia M.

Customer Service and Sales Support Associate

> "Additionally, the app's user interface can be a bit confusing to navigate, especially when trying to set up certain features or customize settings."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4789225)

SB

Sara B.

Functional Medicine Nutritionist

> "I have been using Google Voice as my primary business line instead of a land line for over a year now and it's so nice to have a local phone..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5095774)

AM

Aries M.

Sales Representative

> "I don't like that it has limited access or integration with other apps not unless it's a Google product (i.e Google Calendar)."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4813924)

RD

Robert D.

Sport Director

> "I was able to speak with customers without having to use my personal phone number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6571702)

RB

Roxanne B.

Dog Groomer / Pet Sitter Owner

> "I understand that you send out an email notifying users, however your emails get lost in the spam and junk mail."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4763976)

MZ

Mohamed Z.

Technicien réseau

> "Another useful feature is the voice message record that can transcribe your messages into text for easy management."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "It was disappointing to discover that our selected solution wouldn't allow for texting - a key feature in 2023."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559)

DF

Deborah F.

Owner and Photographer

> "I love being able to set my business hours, and Google Voice will automatically silence any calls or messages I receive outside of those hours"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6030058)

AE

ALan E.

Partnership manager

> "using the application needs every time internet connections and this makes it expensive and sometimes its to slow to translate"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4910283)

Wren W.

Owner and Officient

> "Love that its free."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260)

LM

Lionel M.

CEO

> "from my little experience with this software, I've often found that it wasn't possible for me to make calls in certain countries"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4996760)

MJ

Melody J.

Salon Owner & Educator

> "A few of my team members have access to it on their devices and we are able to communicate from home or away from the salons!"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4801306)

KB

Kevin B.

owner

> "No toll-free numbers is my biggest dislike for google voice, this feature would make a nice improvement."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4779165)

LP

Lexus P.

Ceo

> "It's pretty easy to set uo and has a simple interface"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214)

KC

Khalid C.

freelancer

> "Limited integration with other apps: While Google Voice can be used for calling and texting, it may not integrate seamlessly with other apps or..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633835)

MZ

Mohamed Z.

Technicien réseau

> "Also, you can port your current phone number to Google Voice, avoiding the need to give out a new number to your contacts."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796)

RT

Ryan T.

Head Of Integrated Search And Data Performance

> "This means no access to authentication systems required for mobile and remote work."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559)

CD

Connor D.

Operations Manager

> "The text feature was phenomenal and made our job a lot easier."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6311619)

KI

Katie I.

Ceo

> "The intro ad for google voice, and having to hit the button to go through is confusing and inconvenient"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4749487)

HL

Holly L.

BDC Manager

> "Love that I can use this on my phone and a desktop."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954)

CP

Carlos P.

QAE

> "Sometimes I had quality issues in the calls. And lack of advanced features."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5012975)

KL

Kristen L.

Instructional aide

> "It has great privacy features and can help me prevent callers from seeing my actual cell phone number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4745499)

Tiara H.

Founder

> "Some businesses and services do not support VoIP phone numbers."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6033380)

SH

Salvador H.

Glazer

> "I love the fact that I could use Google Voice as a spare number for business or any other interactions that I do not want to give my personal..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4750238)

Anand B.

Research Analyst

> "We do not have auto-reply options, no free call recording"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4787407)

AL

A L.

Teacher

> "It’s also so easy to be able to use my phone to call rather than use a school landline ."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6326963)

TM

Troy M.

closer

> "Sometimes issues with voice mail clarity but not enough to not use the software"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6009142)

LT

Lucia T.

Administrative assistant

> "Being linked to other Google services such as Gmail, it is very useful and optimal for making work calls to different places."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4935535)

DE

Deepak E.

Program Manager I

> "Voice lags if used with less or minimum internet speed"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5038481)

RS

Ryan S.

Owner

> "It integrates well with my business and I like that it's available on so many platforms (Android, iOS, PC, etc.)"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100421)

MB

Martin B.

Accounting clerk

> "That I can’t add new contacts using my phone app"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6163675)

BO

Baraza O.

Manager

> "The app help individuals to meet on line ,carry out conference just at a click on your mobile or cumputer"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5094801)

LM

Leah M.

Artist reveiwer

> "Drops calls if wifi is not any good at time"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5003149)

TW

Tyler W.

Health Coach

> "Love being able to use my own cell phone and provide me the privacy of not having clients have access to my personal number."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6138010)

AK

Aryn K.

Transaction Coordiation

> "I tend to get randome calls from people trying to reach other people than me."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5035796)

NS

Niki S.

Counselor

> "I really like that I can call clients with a phone number different than my work extension as I am not always calling from work."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035859)

ED

Eugene D.

Project Manager

> "The features are lacking, especially the mobile application."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6102570)

WT

Winnie T.

Manager

> "Google voice integrates with Google meet to provide clear audio out put and input."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5009383)

SS

Skye S.

CEO

> "I couldn’t use it so now I’m paying $12.99 a month for OpenPhone which is okay but I’m not impressed."

[See full review](https://www.capterra.com/p/210592/Voice/#GetApp___6002041)

TD

Teddy D.

Director of Recruiting

> "It properly identifies the identity of the caller which has made it easier to avoid scam calls during business hours"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4803721)

Anggra A.

IT Support

> "The least like from this application is we have to use number phone USA or Canada phone"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4807528)

AJ

Abhijeet J.

Owner

> "Smooth and organized interface without bugs."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6433056)

SN

Shilpa N.

Pricing Analyst

> "It requires good internet connecting so it troubles sometime."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4924487)

RT

Ryan T.

Sales Engineer

> "Google voice has been a great tool to allow for frequent updates to voicemail message, tracking of missed calls, and being able to read a..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4485308)

HW

Henry W.

CEO

> "If you don't update your public information on a regular basis, you leave yourself open to many spam callers asking for the very same thing: 'we..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4257012)

JA

Jessica A.

Fashion Photographer

> "I like the capability of being able to make calls through my main phone with another number and it is a multi use for the business even being able..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4481745)

VC

Virginia C.

family therapist

> "The app can be annoying at times, for example it is not easy to write a new text."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4971796)

DE

Destiny E.

RFSW

> "Offers free numbers, calls are free in the US, you can call internationally for an extra fee."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6225610)

VR

Verified Reviewer

Psychologist

> "I wish I could choose the area code for my number, I was given an area code from another state and sometimes my clients think my call is spam and..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4299416)

Wes P.

Principal Software Engineer

> "It will automatically transcribe any message that is left, and you can run Google Voice on multiple smartphones which are all paired to the same..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4302086)

VR

Verified Reviewer

Supervisor customer service specialist

> "Also get a lot of spam texts and calls."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Generally speaking, Google Voice is a valuable and practical VoIP administration that offers numerous helpful highlights for individual and expert..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Joining issues: Google Voice may not coordinate well with other specialized instruments or stages, which can be an issue for clients who depend on..."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799)

KI

Kalume I.

Senior IT technician

> "I use Google voice to reach customers to explain to them the services offered at my business."

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5001283)

TH

Tisha H.

vice president

> "Can't get all message in reading form all the time"

[See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035439)

[View Reviews](https://www.capterra.com/p/210592/Voice/reviews/)

## User interface

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)

4.65 (293)

[Google Voice](https://www.capterra.com/p/210592/Voice/)

4.54 (716)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Kixie PowerCall

Top features

29/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/135636/Kixie-PowerCall/#features)

Google Voice

5/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/210592/Voice/#features)

### Recognition

No recognitions have been awarded to Kixie PowerCall

No recognitions have been awarded to Google Voice

### Deployment & support

Kixie PowerCall

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Voice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kixie PowerCall

-   By Kixie
-   Located in United States
-   Founded in 2013

Google Voice

-   By Google
-   Located in United States
-   Founded in

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[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (293)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

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Features

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Ease of Use

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Price

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4.7

Ease of Use

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[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Contact vendor for pricing

Price

$14/month

4.6

Features

4.3

4.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/135636-155928/Kixie-PowerCall-vs-Zoho-CRM)

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$10/month

Price

$350/year

4.4

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-210592/3CX-vs-Voice)

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.65 (293)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Contact vendor for pricing

Price

€61/month

4.6

Features

4.3

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-135636/Bitrix24-vs-Kixie-PowerCall)

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.54 (716)](https://www.capterra.com/p/210592/Voice/reviews/)

vs

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (675)](https://www.capterra.com/p/159578/CallHippo/reviews/)

$10/month

Price

$1/month

4.4

Features

4.3

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/159578-210592/CallHippo-vs-Voice)