---
title: "Compare Kixie PowerCall & SMS vs Squaretalk 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Kixie PowerCall & SMS and Squaretalk based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/135636-219046/Kixie-PowerCall-vs-Squaretalk-Matrix"
page_type: "comparison"
language: "en"
---

# Kixie PowerCall & SMS vs Squaretalk Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Kixie PowerCall & SMSSquaretalk2/4 selected

[Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.8 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

[## Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [295 reviews](#user-reviews)

Positive

268

Neutral

12

Negative

15

[## Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.8 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [120 reviews](#user-reviews)

Positive

119

Neutral

0

Negative

1

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,826 reviews from call center software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Call Center Management

4.7

Dashboard

4.5

Call Recording

4.7

Call Logging

4.8

Activity Tracking

4.4

81%Fit

Not enough reviews

Feature ratings

Call Center Management

4.6

Dashboard

4.0

Call Recording

4.6

Call Logging

4.8

Activity Tracking

4.4

User satisfaction

User satisfaction

4.6

User reviews[295](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.8

User reviews[120](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Small to large sales, business development, and call center teams in eCommerce, financial services, home improvement, health services, and B2B sales organizations.

Best for

Squaretalk’s versatile software suits contact centers of all sizes. It’s perfect for BPOs, customer support units, high-velocity sales teams, telemarketers, insurance or financial institutions, etc.

## User reviews

Pros & cons

Jordan V.

Sales

> "I also like that it automatically changes the number every time you make an outgoing call to prospects with ConnectionBoost."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7151412)

CD

Cindy D.

Co-Owner

> "Sales and support team; trying to get help in general; trying to get ahold of your designated sales rep; having to chase down..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7159038)

AP

Aleksandra P.

Data and research lead

> "Also the flexibility that allows to choose the plan that fits different needs, making it a great option for different team..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774)

CD

Cindy D.

Co-Owner

> "For a company that promotes itself as having “the best support,” this level of communication has been extremely disappointing."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7159038)

DJ

Daniel J.

SDR

> "The functionality of being an autodialer is great, having to dial 100 numbers manually would be a pain if it wasn't for Kixie..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706588)

CD

Cindy D.

Co-Owner

> "My assigned sales representative has been completely unresponsive since May 22."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7159038)

DV

David V.

Sales Representative - Account Manager

> "The one click dialing also helps my efficiency and has led to a big increase in outbound sales activity."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533)

Jonah Rose L.

Marketing Specialist

> "bugs, glitches, and occasional outages, which can disrupt the workflow"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069)

Jonah Rose L.

Marketing Specialist

> "Kixie PowerCall appears to have a solid reputation for its technical support, with a focus on providing timely and effective..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069)

JC

John C.

manager

> "Not user intuitive, very cumbersome, expensive for what it does, I have used dialers since the early 1980's customer support..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6788278)

AP

Aleksandra P.

Data and research lead

> "It saves so much time because you don’t have to manually dial numbers, and you can make calls way faster."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774)

DV

David V.

Sales Representative - Account Manager

> "Some prospects seem see something about my call that looks like a sales call, and they still don't answer it."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533)

WC

Wes C.

Appointment setter Closer

> "The multi line dialler, the organization of power lists, the connection boost feature, and the ease of use are what make..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6626639)

AL

Ariel L.

Director of Customer Support and Success

> "I remember Kixie being clunky with limited integrations."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6845031)

DV

David V.

Sales Representative - Account Manager

> "It is a significant technology improvement for the type of phone sales that my company does."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533)

Joseph C.

Insurance Broker

> "I even told them I would pay a fee to get out of the contract, but they would not allow it."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521)

JF

Jose F.

Sr. SDR

> "Almost 0 issues with the software, and if there are, they have fast support to fix it."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722155)

Joseph C.

Insurance Broker

> "I am in the first month of my 6 month contract, and they refused."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521)

AD

Aaron D.

V.P. of Sales

> "The initial demo with \[sensitive content hidden\] was great, he provided valuable info, answered all of my questions, and..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722170)

CT

Courtney T.

Inside Sales Manager

> "I would like to see the call filters work a little bit better - for example, when I want to filter an agents calls to only..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4332637)

Jonah Rose L.

Marketing Specialist

> "I can see a big improvement on the number of leads I generate!"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069)

LR

Leonardo R.

Business Development Rep.

> "Also, it doesn't connect very well with CRMs so all I can see is numbers but no names from contacts that are inputted into..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308)

JJ

Jimi J.

BD

> "Local Presence is great and definitely increases pick up rates"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6724541)

LR

Leonardo R.

Business Development Rep.

> "It doesn't connect very well to the point where it allows you to use the information already inputted into the CRM to make my..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308)

BJ

Brooklyn J.

Sales

> "I love that Kixie gives me the ability to make calls and send/receive SMS messages from my desktop and my mobile device."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248)

PS

Peter S.

Lead Gen Sales Team

> "On the text function, it is not easy to go back and see previously sent text messages, without the overall interface getting..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4494551)

MH

Mari H.

Office Manager

> "The benefit of tracking, recording, voicemail drop, and CRM integration, there are ALOT of pros with using Kixie!!"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339)

VR

Verified Reviewer

CEO

> "I find it unacceptable that they are unavailable on weekends."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6199269)

EA

Enrico A.

Customer Service Manager

> "The software comes with great features as a call center"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317)

AS

Amber S.

Paralegal

> "The only con is that you're unable to speak directly with helpdesk unless you go through a chat or email feature."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4514808)

MH

Mari H.

Office Manager

> "The wide range of options kixie provides cloud access, google chrome extension."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339)

KT

Keith T.

Sales

> "Sticky with VPN, had some issues with the connectivity after an upgrade to new VPN"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4440461)

GR

Gerard R.

Owner

> "I love the the ability to track and monitor employee calls and habits."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4459029)

EL

Evelyn L.

Operations Manager

> "Some features were missing, and the local presence is sharing a pool of numbers for all their clients, it is very often that..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934)

EA

Enrico A.

Customer Service Manager

> "It is affordable and makes sales ennoblement easy"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317)

MH

Mari H.

Office Manager

> "I do not like that there is not customer support number you can call at any time for support."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339)

HW

Hayley W.

Sales Rep

> "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767386)

NJ

Nalika J.

Software Tech/Appointment Setter

> "This is a bit costly and sometimes mostly in the mornings, it is difficult to reach a customer service agent to aid you."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4031758)

JP

Johnny P.

Senior Project Manager of Marketing and Sales

> "The ability to call leads at the click of a button has been great."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4418129)

BJ

Brooklyn J.

Sales

> "The phone app doesnt have the same functionality as the desktop does"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248)

MM

Mark M.

Business Development Manager

> "Connectivity to my browser and my database and its so easy to call or SMS Text."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4526702)

SD

Sherri D.

Call Center Manager

> "not being able to intergrate with Lead Perfection"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4038304)

BC

Beth C.

Nurse

> "It is easy to use and you can record a voicemail that you can then "drop" instead of having to leave a message for each call...."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4563346)

CM

Carolyn M.

COO

> "We lost tens of thousands of dollars in business due to the malfunctioning phone system, and it damaged our company's..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171)

LR

Leonardo R.

Business Development Rep.

> "I think the best thing about Kixie to me would be how it records calls."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308)

VR

Verified Reviewer

Sales Operations

> "Seemed like they just didn't care anymore now that we were cancelling, even though I would have gone back to them if the new..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113)

KH

Kyle H.

Outreach Coordinator

> "Technology will always come with occasional day to day hiccups, but they're rare with Kixie, and the few times a system issue..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3817379)

EL

Evelyn L.

Operations Manager

> "Good, but it didn't resolve what we were expecting, and we needed to come up with a fix to be able to click to dial from our..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934)

RK

Ryan K.

Owner

> "We implemented Kixie and it is a very easy click to call, and if the prospect doesn't answer the phone we can easily leave a..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3378927)

VR

Verified Reviewer

Sales

> "I was unable to merge calls, features were constantly not working."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___3512768)

VR

Verified Reviewer

RevOps Manager

> "It also allows to dial multiple numbers at the same time so clearing out a dialing outreach list is a breeze"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3750279)

KD

Kevin D.

Sales Enablement

> "The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist,..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2754978)

AH

Aldo H.

Technical Support Specialist II

> "Technical support team is always there to quickly respond to any IT issues/questions you may have"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4406863)

VR

Verified Reviewer

Sales Operations

> "Horrible process in the end and has made me never want to use this provider again as they treat you like dirt when you leave..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113)

AP

Adam P.

COO

> "Also, the integration with Hubspot is phenomenal."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4241931)

VS

Vanessa S.

Account Manager

> "Using dial by directories doesn't usually work properly"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3172876)

BS

Brad S.

Sales Support

> "This saves me time, generates more responses, and allows me to watch employee activities in greater detail"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3611156)

KS

Kevin S.

Operation Specialist

> "Some of the calls being made do not get recorded."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3575622)

VR

Verified Reviewer

Account Executive

> "Click to call, Voicemail Drop, and automated documentation saves so much time and leads to more connections"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3798734)

JB

Jason B.

General Manager

> "I added an additional user to my team, but was surprised that the software did not offer the functionality I was hoping for. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209)

RG

Richard G.

President

> "We currently use HubSpot for our CRM and Kixie integrates seamlessly with HubSpot."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767287)

CM

Carolyn M.

COO

> "It cost us many lost sales and damaged our reputation with potential customers."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171)

EA

Enrique A.

Agent Support Representative

> "I personally love that calls round-robin to the next available rep."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4496356)

NG

Natalie G.

Treatment coordinator

> "sometimes you loose service or the call drops. But not a big deal."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3769106)

HM

Heather M.

Upnest Advisor

> "It is very organized and helpful to my daily work flow."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4405609)

SW

Sheryl W.

Operations Manager

> "Not responsive to building in new technology that is needed (hello? "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3677469)

LR

Leonardo R.

Business Development Rep.

> "Those recordings are very easy to access and are typically good quality so they are pretty useful when needed."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308)

VR

Verified Reviewer

Director of Business Development

> "It seems buggy...team has been complaining of a lot of downtime"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3676174)

JH

Justin H.

Sales Rep

> "Tech Support were quick to reply to me and resolve a minor issue I had. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4505061)

JB

Jason B.

General Manager

> "It's been really bad, I will not be renewing and I am unhappy with the customer service. "

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209)

TC

Thomas C.

Marketing Coordinator

> "We're running the trial right now, but having a platform that allows us to call easily with a local presence, has a slick..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2701899)

GB

Gustavo B.

QA / IT Manager

> "Read SMS is not so easy to do on Kixie ."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3536997)

AT

Aaron T.

Business Development Manager

> "Very simplistic and relatively easy to ensure the functionality is working."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3932936)

MW

Morgan W.

Director of Sales

> "Need to configure your internet to prioritize Kixie otherwise it might lag."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081532)

MM

Manjunath M.

Project manager

> "International calling made easy to call vendors and be follow up easily"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4421113)

KD

Kenny D.

Senior Digital Marketing Consultant

> "Too many updates Sometimes PowerCall goes down during updates"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081341)

DL

Dean L.

SDR

> "Integrates with Pipedrive perfectly, thus, making communication efforts via text and call faster!"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3620057)

KG

Kristina G.

Office Manager

> "I also didn't like at first the fact that I felt like I had to have a UBS headset and be glued to my desk."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2423482)

JS

Josh S.

Sales

> "It allows me to get through my tasks in a fraction of the time and integrates with my CRM to automatically add notes,..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2557791)

KD

Kevin D.

Sales Enablement

> "Lacking critical features and reporting function."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2754978)

HW

Hayley W.

Sales Rep

> "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767386)

JC

John C.

manager

> "Not user intuitive, very cumbersome, expensive for what it does, I have used dialers since the early 1980's customer support..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6788278)

AP

Adam P.

COO

> "Also, the integration with Hubspot is phenomenal."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4241931)

AL

Ariel L.

Director of Customer Support and Success

> "I remember Kixie being clunky with limited integrations."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6845031)

RG

Richard G.

President

> "We currently use HubSpot for our CRM and Kixie integrates seamlessly with HubSpot."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767287)

PS

Peter S.

Lead Gen Sales Team

> "On the text function, it is not easy to go back and see previously sent text messages, without the overall interface getting..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4494551)

JG

Jordan G.

Owner

> "Very easy to use and is integrated with the software the CRM I have"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4462457)

AL

Ariel L.

Director of Customer Support and Success

> "I remember Kixie being clunky with limited integrations."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6845031)

AT

Aaron T.

Business Development Manager

> "Very simplistic and relatively easy to ensure the functionality is working."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3932936)

SD

Sherri D.

Call Center Manager

> "not being able to intergrate with Lead Perfection"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4038304)

BM

Brenda M.

Setter

> "I like this product bc it is easier to use."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4526834)

KH

Kristen H.

Project Consultant

> "Kixie is not easy to use if you're away from your computer."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2812209)

EH

Eddie H.

Manager

> "Easy to use, Easy to handle, Love the interaction"

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4029275)

CD

Cindy D.

Co-Owner

> "For a company that promotes itself as having “the best support,” this level of communication has been extremely disappointing."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7159038)

JH

Justin H.

Sales Rep

> "The API is easy to use."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4505061)

MH

Mari H.

Office Manager

> "I do not like that there is not customer support number you can call at any time for support."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339)

Jonah Rose L.

Marketing Specialist

> "Kixie PowerCall appears to have a solid reputation for its technical support, with a focus on providing timely and effective..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069)

NJ

Nalika J.

Software Tech/Appointment Setter

> "This is a bit costly and sometimes mostly in the mornings, it is difficult to reach a customer service agent to aid you."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4031758)

JF

Jose F.

Sr. SDR

> "Almost 0 issues with the software, and if there are, they have fast support to fix it."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722155)

VR

Verified Reviewer

Sales Operations

> "Horrible process in the end and has made me never want to use this provider again as they treat you like dirt when you leave..."

[See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113)

[View Reviews](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

BM

Brajesh M.

Developer

> "By automating the dialing processes, Squaretalk has significantly improved agent productivity and important mentrics like answer..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6717882)

KH

Kevin H.

IT Manager

> "The fact you can't run a spam check on more than 30 numbers at a time, leading you to have to check 30, then go to the next 30..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7102807)

Bharat S.

Chief Executing Officer

> "The Click-to-Call CRM integration and the advanced call-handling features help us personalize our services and improve retention."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6630788)

VR

Verified Reviewer

Manager

> "We used to struggle with both overstaffing and understaffing, which impacted costs and customer experience."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7135986)

Radhika M.

Full Stack Engineer

> "The system remains stable and calls are correctly routed from the first ring during busy times."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7172687)

Venkat R.

Sales Manager

> "The learning curve can be a little challenging for new agents who have never worked with a cloud-based calling system before."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7187020)

Radhika M.

Full Stack Engineer

> "During our busiest quarter, customer satisfaction scores increased and repeat contact rates decreased."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7172687)

AP

Albert P.

CEO

> "The previous app was a bit aged and needs to be much more user friendly."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6794997)

Venkat R.

Sales Manager

> "The connection quality was generally stable, so our customer conversations were rarely interrupted."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7187020)

AK

Anel K.

IT Administrator

> "Sometimes we got already spammed numbers."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411)

Radhika M.

Full Stack Engineer

> "Delivery enquiries are handled very effectively by the IVR and queue management."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7172687)

AK

Anel K.

IT Administrator

> "I am not sure if it is Squaretalk or carriers mistake."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411)

Paras G.

Senior support manager

> "Squaretalk was a game changer for us, we shifted from an software which used to charge extra for every feature but squaretalk..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7066981)

IO

Ivanna O.

Back Office Manager

> "the absence of option calling back to us via mobile app or seeing the missed call"

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___5001897)

JP

Jitendra P.

Product Manager

> "One of the best features of the platform has been the infrastructure reliability."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7168132)

BK

Bartosz K.

Junior Data Engineer

> "it is not possible to export selected columns in call history"

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3926999)

VR

Verified Reviewer

Marketing and Sales specialist

> "I'm impressed by Squaretalk's continuous innovation, even implementing a customized feature we requested to optimize workforce..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6637272)

JV

Joaquin V.

Marketing Manager

> "Something I think they are missing is identifying who is calling from their platform."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___4777987)

DG

Dejan G.

Software Specialist

> "Great phone calls quality, very easy for using and administering, as well as custom integrations."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7047571)

SC

Sandra C.

commercial coordinator

> "So far I have no criticism of the system; except for two brief moments when the system failed to convert the call."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3730878)

VR

Verified Reviewer

Client Engagement

> "Compared to other other systems we have used in the past, Squaretalk offers a very wekk-designed UI, with good support from the..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6269038)

AP

Albert P.

CEO

> "The previous app was a bit aged and needs to be much more user friendly."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6794997)

Vikash M.

Marketing officer

> "They’ve recently added more self-service options to the portal, which speeds up admin work, and let managers customize their..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6476293)

VR

Verified Reviewer

Manager

> "We used to struggle with both overstaffing and understaffing, which impacted costs and customer experience."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7135986)

Venkat R.

Sales Manager

> "As a Sales Manager in the insurance industry, I found Squaretalk to be very easy to use after the initial setup."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7187020)

AK

Anel K.

IT Administrator

> "Sometimes we got already spammed numbers."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411)

FV

Feri V.

IT Manager

> "First of all I would like to appreciate our Account Manager \[sensitive content hidden\] , whenever we need help, advice or..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6670747)

AK

Anel K.

IT Administrator

> "I am not sure if it is Squaretalk or carriers mistake."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411)

[View Reviews](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

## User interface

[Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)

4.63 (295)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)

4.82 (120)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Tracking

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

Kixie PowerCall & SMS

35/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/135636/Kixie-PowerCall/#features)

Squaretalk

Top features

39/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/219046/Squaretalk-Matrix/#features)

### Recognition

Kixie PowerCall & SMS is recognized as a top-rated tool in 3 Capterra Shortlist reports

Squaretalk is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Kixie PowerCall & SMS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Squaretalk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kixie PowerCall & SMS

-   By Kixie
-   Located in United States
-   Founded in 2013

Squaretalk

-   By Squaretalk
-   Located in Israel
-   Founded in 2008

## Popular Comparisons

[Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

vs

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Contact vendor for pricing

Price

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4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135636-136728/Kixie-PowerCall-vs-Readymode)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.82 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

vs

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4.8

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[View full comparison](https://www.capterra.com/compare/203084-219046/VoIP-ms-vs-Squaretalk-Matrix)

[Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

vs

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Contact vendor for pricing

Price

$90/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/76768-135636/Cloud-Predictive-Dialer-vs-Kixie-PowerCall)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.82 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

vs

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$25/month

Price

Contact vendor for pricing

4.7

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/218251-219046/Wildix-vs-Squaretalk-Matrix)

[Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

vs

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Contact vendor for pricing

Price

$25/month

4.6

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/29589-135636/CallCenterNOW-vs-Kixie-PowerCall)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.82 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$25/month

Price

$25/month

4.7

Features

4.5

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175788-219046/Nextiva-vs-Squaretalk-Matrix)

[Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

vs

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.10 (225)](https://www.capterra.com/p/157853/JustCall/reviews/)

Contact vendor for pricing

Price

$29/month

4.6

Features

4.1

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135636-157853/Kixie-PowerCall-vs-JustCall)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.82 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

vs

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$29/month

4.7

Features

4.7

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-219046/RingOver-vs-Squaretalk-Matrix)

[Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

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Contact vendor for pricing

Price

$159/month

4.6

Features

4.1

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/132405-135636/Five9-vs-Kixie-PowerCall)

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[Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/)

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Contact vendor for pricing

Price

$27/month

4.6

Features

4.2

4.7

Ease of Use

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[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.82 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

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4.7

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