--- title: "Compare Kixie PowerCall & SMS vs Acefone 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Kixie PowerCall & SMS and Acefone based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/135636-264770/Kixie-PowerCall-vs-Acefone" page_type: "comparison" language: "en" --- # Kixie PowerCall & SMS vs Acefone Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Kixie PowerCall & SMSAcefone2/4 selected [Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) [Acefone](https://www.capterra.com/p/264770/Acefone/)[4.6 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) [## Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [295 reviews](#user-reviews) Positive 268 Neutral 12 Negative 15 [## Acefone](https://www.capterra.com/p/264770/Acefone/)[4.6 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) Starting Price $19.99/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.5 Customer Service 4.6 Reviews Sentiment Based on [135 reviews](#user-reviews) Positive 124 Neutral 2 Negative 9 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Wildix 4.7 (209) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### 3CX 4.4 (468) * * * Starting Price $350.00 Flat Rate,Per Year Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ### LiveAgent 4.7 (1,789) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * Highest Rated ### DialedIn CCaaS 4.8 (335) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,489 reviews from voip software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Not enough reviews Feature ratings API \-- Call Routing 4.8 Chat/Messaging NA Call Transfer 4.0 Call Recording 4.7 64%Fit Not enough reviews Feature ratings API 1.0 Call Routing 4.4 Chat/Messaging \-- Call Transfer 4.4 Call Recording 4.4 User satisfaction User satisfaction 4.6 User reviews[295](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.6 Customer support 4.7 User satisfaction 4.6 User reviews[135](https://www.capterra.com/p/264770/Acefone/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.6 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from $19.99Per User, Per Month - Free version - Free trial Best for Best for Small to large sales, business development, and call center teams in eCommerce, financial services, home improvement, health services, and B2B sales organizations. Best for We serve Medium and Large enterprises for all their telephony needs and specialize in powerful integrations along with bespoke solutions as per the business requirements. ## User reviews Pros & cons Jordan V. Sales > "I also like that it automatically changes the number every time you make an outgoing call to prospects with ConnectionBoost." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7151412) CD Cindy D. Co-Owner > "Sales and support team; trying to get help in general; trying to get ahold of your designated sales rep; having to chase down..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7159038) AP Aleksandra P. Data and research lead > "Also the flexibility that allows to choose the plan that fits different needs, making it a great option for different team..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774) CD Cindy D. Co-Owner > "For a company that promotes itself as having “the best support,” this level of communication has been extremely disappointing." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7159038) DJ Daniel J. SDR > "The functionality of being an autodialer is great, having to dial 100 numbers manually would be a pain if it wasn't for Kixie..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706588) CD Cindy D. Co-Owner > "My assigned sales representative has been completely unresponsive since May 22." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7159038) DV David V. Sales Representative - Account Manager > "The one click dialing also helps my efficiency and has led to a big increase in outbound sales activity." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533) Jonah Rose L. Marketing Specialist > "bugs, glitches, and occasional outages, which can disrupt the workflow" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069) Jonah Rose L. Marketing Specialist > "Kixie PowerCall appears to have a solid reputation for its technical support, with a focus on providing timely and effective..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069) JC John C. manager > "Not user intuitive, very cumbersome, expensive for what it does, I have used dialers since the early 1980's customer support..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6788278) AP Aleksandra P. Data and research lead > "It saves so much time because you don’t have to manually dial numbers, and you can make calls way faster." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774) DV David V. Sales Representative - Account Manager > "Some prospects seem see something about my call that looks like a sales call, and they still don't answer it." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533) WC Wes C. Appointment setter Closer > "The multi line dialler, the organization of power lists, the connection boost feature, and the ease of use are what make..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6626639) AL Ariel L. Director of Customer Support and Success > "I remember Kixie being clunky with limited integrations." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6845031) DV David V. Sales Representative - Account Manager > "It is a significant technology improvement for the type of phone sales that my company does." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533) Joseph C. Insurance Broker > "I even told them I would pay a fee to get out of the contract, but they would not allow it." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521) JF Jose F. Sr. SDR > "Almost 0 issues with the software, and if there are, they have fast support to fix it." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722155) Joseph C. Insurance Broker > "I am in the first month of my 6 month contract, and they refused." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521) AD Aaron D. V.P. of Sales > "The initial demo with \[sensitive content hidden\] was great, he provided valuable info, answered all of my questions, and..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722170) CT Courtney T. Inside Sales Manager > "I would like to see the call filters work a little bit better - for example, when I want to filter an agents calls to only..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4332637) Jonah Rose L. Marketing Specialist > "I can see a big improvement on the number of leads I generate!" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069) LR Leonardo R. Business Development Rep. > "Also, it doesn't connect very well with CRMs so all I can see is numbers but no names from contacts that are inputted into..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308) JJ Jimi J. BD > "Local Presence is great and definitely increases pick up rates" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6724541) LR Leonardo R. Business Development Rep. > "It doesn't connect very well to the point where it allows you to use the information already inputted into the CRM to make my..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308) BJ Brooklyn J. Sales > "I love that Kixie gives me the ability to make calls and send/receive SMS messages from my desktop and my mobile device." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248) PS Peter S. Lead Gen Sales Team > "On the text function, it is not easy to go back and see previously sent text messages, without the overall interface getting..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4494551) MH Mari H. Office Manager > "The benefit of tracking, recording, voicemail drop, and CRM integration, there are ALOT of pros with using Kixie!!" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339) VR Verified Reviewer CEO > "I find it unacceptable that they are unavailable on weekends." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6199269) EA Enrico A. Customer Service Manager > "The software comes with great features as a call center" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317) AS Amber S. Paralegal > "The only con is that you're unable to speak directly with helpdesk unless you go through a chat or email feature." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4514808) MH Mari H. Office Manager > "The wide range of options kixie provides cloud access, google chrome extension." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339) KT Keith T. Sales > "Sticky with VPN, had some issues with the connectivity after an upgrade to new VPN" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4440461) GR Gerard R. Owner > "I love the the ability to track and monitor employee calls and habits." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4459029) EL Evelyn L. Operations Manager > "Some features were missing, and the local presence is sharing a pool of numbers for all their clients, it is very often that..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934) EA Enrico A. Customer Service Manager > "It is affordable and makes sales ennoblement easy" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317) MH Mari H. Office Manager > "I do not like that there is not customer support number you can call at any time for support." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339) HW Hayley W. Sales Rep > "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767386) NJ Nalika J. Software Tech/Appointment Setter > "This is a bit costly and sometimes mostly in the mornings, it is difficult to reach a customer service agent to aid you." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4031758) JP Johnny P. Senior Project Manager of Marketing and Sales > "The ability to call leads at the click of a button has been great." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4418129) BJ Brooklyn J. Sales > "The phone app doesnt have the same functionality as the desktop does" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248) MM Mark M. Business Development Manager > "Connectivity to my browser and my database and its so easy to call or SMS Text." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4526702) SD Sherri D. Call Center Manager > "not being able to intergrate with Lead Perfection" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4038304) BC Beth C. Nurse > "It is easy to use and you can record a voicemail that you can then "drop" instead of having to leave a message for each call...." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4563346) CM Carolyn M. COO > "We lost tens of thousands of dollars in business due to the malfunctioning phone system, and it damaged our company's..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171) LR Leonardo R. Business Development Rep. > "I think the best thing about Kixie to me would be how it records calls." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308) VR Verified Reviewer Sales Operations > "Seemed like they just didn't care anymore now that we were cancelling, even though I would have gone back to them if the new..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113) KH Kyle H. Outreach Coordinator > "Technology will always come with occasional day to day hiccups, but they're rare with Kixie, and the few times a system issue..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3817379) EL Evelyn L. Operations Manager > "Good, but it didn't resolve what we were expecting, and we needed to come up with a fix to be able to click to dial from our..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934) RK Ryan K. Owner > "We implemented Kixie and it is a very easy click to call, and if the prospect doesn't answer the phone we can easily leave a..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3378927) VR Verified Reviewer Sales > "I was unable to merge calls, features were constantly not working." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___3512768) VR Verified Reviewer RevOps Manager > "It also allows to dial multiple numbers at the same time so clearing out a dialing outreach list is a breeze" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3750279) KD Kevin D. Sales Enablement > "The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist,..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2754978) AH Aldo H. Technical Support Specialist II > "Technical support team is always there to quickly respond to any IT issues/questions you may have" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4406863) VR Verified Reviewer Sales Operations > "Horrible process in the end and has made me never want to use this provider again as they treat you like dirt when you leave..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113) AP Adam P. COO > "Also, the integration with Hubspot is phenomenal." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4241931) VS Vanessa S. Account Manager > "Using dial by directories doesn't usually work properly" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3172876) BS Brad S. Sales Support > "This saves me time, generates more responses, and allows me to watch employee activities in greater detail" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3611156) KS Kevin S. Operation Specialist > "Some of the calls being made do not get recorded." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3575622) VR Verified Reviewer Account Executive > "Click to call, Voicemail Drop, and automated documentation saves so much time and leads to more connections" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3798734) JB Jason B. General Manager > "I added an additional user to my team, but was surprised that the software did not offer the functionality I was hoping for. " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209) RG Richard G. President > "We currently use HubSpot for our CRM and Kixie integrates seamlessly with HubSpot." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767287) CM Carolyn M. COO > "It cost us many lost sales and damaged our reputation with potential customers." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171) EA Enrique A. Agent Support Representative > "I personally love that calls round-robin to the next available rep." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4496356) NG Natalie G. Treatment coordinator > "sometimes you loose service or the call drops. But not a big deal." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3769106) HM Heather M. Upnest Advisor > "It is very organized and helpful to my daily work flow." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4405609) SW Sheryl W. Operations Manager > "Not responsive to building in new technology that is needed (hello? " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3677469) LR Leonardo R. Business Development Rep. > "Those recordings are very easy to access and are typically good quality so they are pretty useful when needed." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308) VR Verified Reviewer Director of Business Development > "It seems buggy...team has been complaining of a lot of downtime" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3676174) JH Justin H. Sales Rep > "Tech Support were quick to reply to me and resolve a minor issue I had. " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4505061) JB Jason B. General Manager > "It's been really bad, I will not be renewing and I am unhappy with the customer service. " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209) TC Thomas C. Marketing Coordinator > "We're running the trial right now, but having a platform that allows us to call easily with a local presence, has a slick..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2701899) GB Gustavo B. QA / IT Manager > "Read SMS is not so easy to do on Kixie ." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3536997) AT Aaron T. Business Development Manager > "Very simplistic and relatively easy to ensure the functionality is working." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3932936) MW Morgan W. Director of Sales > "Need to configure your internet to prioritize Kixie otherwise it might lag." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081532) MM Manjunath M. Project manager > "International calling made easy to call vendors and be follow up easily" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4421113) KD Kenny D. Senior Digital Marketing Consultant > "Too many updates Sometimes PowerCall goes down during updates" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081341) DL Dean L. SDR > "Integrates with Pipedrive perfectly, thus, making communication efforts via text and call faster!" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3620057) KG Kristina G. Office Manager > "I also didn't like at first the fact that I felt like I had to have a UBS headset and be glued to my desk." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2423482) JS Josh S. Sales > "It allows me to get through my tasks in a fraction of the time and integrates with my CRM to automatically add notes,..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2557791) KD Kevin D. Sales Enablement > "Lacking critical features and reporting function." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2754978) HW Hayley W. Sales Rep > "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767386) JC John C. manager > "Not user intuitive, very cumbersome, expensive for what it does, I have used dialers since the early 1980's customer support..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6788278) AP Adam P. COO > "Also, the integration with Hubspot is phenomenal." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4241931) AL Ariel L. Director of Customer Support and Success > "I remember Kixie being clunky with limited integrations." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6845031) RG Richard G. President > "We currently use HubSpot for our CRM and Kixie integrates seamlessly with HubSpot." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767287) PS Peter S. Lead Gen Sales Team > "On the text function, it is not easy to go back and see previously sent text messages, without the overall interface getting..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4494551) JG Jordan G. Owner > "Very easy to use and is integrated with the software the CRM I have" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4462457) AL Ariel L. Director of Customer Support and Success > "I remember Kixie being clunky with limited integrations." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6845031) AT Aaron T. Business Development Manager > "Very simplistic and relatively easy to ensure the functionality is working." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3932936) SD Sherri D. Call Center Manager > "not being able to intergrate with Lead Perfection" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4038304) BM Brenda M. Setter > "I like this product bc it is easier to use." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4526834) KH Kristen H. Project Consultant > "Kixie is not easy to use if you're away from your computer." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2812209) EH Eddie H. Manager > "Easy to use, Easy to handle, Love the interaction" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4029275) CD Cindy D. Co-Owner > "For a company that promotes itself as having “the best support,” this level of communication has been extremely disappointing." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7159038) JH Justin H. Sales Rep > "The API is easy to use." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4505061) MH Mari H. Office Manager > "I do not like that there is not customer support number you can call at any time for support." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339) Jonah Rose L. Marketing Specialist > "Kixie PowerCall appears to have a solid reputation for its technical support, with a focus on providing timely and effective..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069) NJ Nalika J. Software Tech/Appointment Setter > "This is a bit costly and sometimes mostly in the mornings, it is difficult to reach a customer service agent to aid you." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4031758) JF Jose F. Sr. SDR > "Almost 0 issues with the software, and if there are, they have fast support to fix it." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722155) VR Verified Reviewer Sales Operations > "Horrible process in the end and has made me never want to use this provider again as they treat you like dirt when you leave..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113) [View Reviews](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) HD Hanna D. estimator > "they set up one-on-one calls to help you understand the platform, and will answer every..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___5031762) Bill O. President > "To make matters worse, the system is outdated, clunky, and lacks basic features like voicemail..." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___6758950) SA Shamsul A. Director > "I just started Acefone but the customer support by \[sensitive content hidden\] and his..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6271266) Sachin K. manager > "Feels like not genuine company" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___7100254) NS Nancy S. Marketing Director > "I really enjoy my experience with Acefone as it was seamless from start to finish in record..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6130909) Bill O. President > "Do yourself a favor and avoid this company at all costs." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___6758950) MNN Mohammed Nakash N. Director > "Just spoken to one of the customer representative \[sensitive content hidden\] who was very..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6323237) IC Ian C. Company Director > "That the call quality wasn't so good but found out this was because we were using the wrong..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6261673) Nihal S. Senior Sales Engineer > "I like the team and the quality of sound, aman and Nishant have been very helpfull." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6085430) DB DONATAS B. Manager > "Sometimes is hard to receive call back from proper department." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6180523) AMB Ana-Maria B. CEO > "It has been great connecting with the Acefone team." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6149360) RB Rida B. Managing director > "I didn't like the user interface colour of the platform" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4037657) AP Anthony P. CTO > "Customer service fantastic always solves issues promptly." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6095546) SB Stefan B. Owner > "As a novice VOIP user, I was struggling to understand the tech jargon used." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3958530) IC Ian C. Company Director > "How helpful the support was in setting up the system" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6261673) Cody R. Regional Vice President > "They make promises they cannot deliver on, and it's always someone else's fault within the..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4968740) HD Hanna D. estimator > "great accessibility, easy to use, and they are very thorough in the set-up process." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___5031762) MW Mike W. CEO > "Not really, not yet proficient to identify any issues." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4899676) Cody R. Regional Vice President > "The calls, when connected, connected perfectly with high quality sound" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4968740) SB Scott B. Managing Director > "We have constant problems with the service - we repeatedly cannot recieve incoming calls." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928) PE Patience E. Business Manager > "HOWEVER, THE CHANGE OF NUMBER AND & THE MAKING OF THE CALLS PART, UNLIMITED CALLS FROM..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3147235) JM Joe M. Director > "The software does not allow copying and pasting of numbers." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3462828) NS Nancy S. Marketing Director > "I enjoyed working with \[sensitive content hidden\] my sales representative." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6130909) Neil E. Director of Business Development > "I was getting so frustrated trying to find a company that would take the time to understand..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3580868) DB DONATAS B. Manager > "Price is good comparing with other." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6180523) SB Scott B. Managing Director > "We have constant problems with and spend more time n the phone to support than we do speaking..." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928) PE Praise E. OPERATIONS MANAGER > "Acefone provides the widest combination of features for one great price." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4732629) LG Lucy G. Finance & Admin > "The portal is a little clunky and sometimes features are not in the most obvious place" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3401368) DF Duncan F. Director > "Acefone services have been great and pricing is also really competitive." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4721073) ER Eric R. Director of Business Development > "This is an issue for all numbers in my contact list that did not have country codes added." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3040328) AB Amber B. Office Manager > "Quick response time from team with queries, easy to set up" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3865479) ER Eric R. Director of Business Development > "Calls not connecting - This still doesnt connect for 5-10 calls per day" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3040328) MN Marilu N. Manager > "I like all the services I need for my business" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4966742) VR Verified Reviewer Owner > "Impossible to cancel." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3764238) Neil E. Director of Business Development > "Still, it was very refreshing to know that I was being taken care of, and that my client..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3580868) PF Phillip F. Company Director > "sometimes the recordings are a little laggy and not clear." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___2711339) JH Jack H. Infrastructure Technician > "Integrating the software with Zoho looks to work seamlessly once configured" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3308350) SB Scott B. Managing Director > "Biggest mistake we ever made as a business was going with this company." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928) SV Sarthak V. Developer > "Lovely Dashboard, Awesome service." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4702821) KS Kenneth S. President > "Haven't found any yet problems or anything negative." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3509249) SV Sarthak V. Developer > "Onboarding team is also very friendly." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4702821) IA Israr A. director > "so far no cons found in their system recommend their services" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3639614) RB Rida B. Managing director > "Very organised & user friendly.. cutting edge technology" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4037657) GR Gordon R. Director > "Perhaps my expectations are too low." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___2845730) MC Michael C. Engineer > "Easy to get started, helpful support staff" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4842996) RB Rida B. Managing director > "I didn't like the user interface colour of the platform" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4037657) LMS La Marcus S. Business Transformation Lead > "It's great that I finally have a phone system that connects to Zoho CRM" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3418588) SB Stefan B. Owner > "As a novice VOIP user, I was struggling to understand the tech jargon used." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3958530) RS Rana S. Director > "They gave me special offer which i accepted and as I just start using now and hoping it will..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3274850) MW Mike W. CEO > "Not really, not yet proficient to identify any issues." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4899676) [View Reviews](https://www.capterra.com/p/264770/Acefone/reviews/) ## User interface [Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/) 4.63 (295) [Acefone](https://www.capterra.com/p/264770/Acefone/) 4.60 (135) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Kixie PowerCall & SMS 28/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendants - Automatic Call Distribution - Autonomous Task Execution - Browser Extension - Callback Scheduling - Call Center Integration - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conference Calls - Conferencing - Contact Database - Contact Management - CRM - Cross-system Integration - Customizable Caller ID - Customizable Reports - Desk-to-Desk Calls - Employee Directory - Fax Management - Generative AI - Hold Music - Individual Download - Instant Messaging - Interaction Tracking [See all features](https://www.capterra.com/p/135636/Kixie-PowerCall/#features) Acefone Top features 36/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendants - Automatic Call Distribution - Autonomous Task Execution - Browser Extension - Callback Scheduling - Call Center Integration - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conference Calls - Conferencing - Contact Database - Contact Management - CRM - Cross-system Integration - Customizable Caller ID - Customizable Reports - Desk-to-Desk Calls - Employee Directory - Fax Management - Generative AI - Hold Music - Individual Download - Instant Messaging - Interaction Tracking [See all features](https://www.capterra.com/p/264770/Acefone/#features) ### Recognition Kixie PowerCall & SMS is recognized as a top-rated tool in 3 Capterra Shortlist reports Acefone is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Call Recording Software (2024)  ### Deployment & support Kixie PowerCall & SMS Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Acefone Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Kixie PowerCall & SMS - By Kixie - Located in United States - Founded in 2013 Acefone - By Acefone - Located in United Kingdom - Founded in 2019 ## Popular Comparisons [Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) Contact vendor for pricing Price $239/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135636-136728/Kixie-PowerCall-vs-Readymode) [Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) $19.99/month Price $29/month 4.6 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-264770/RingOver-vs-Acefone) [Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Contact vendor for pricing Price $90/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76768-135636/Cloud-Predictive-Dialer-vs-Kixie-PowerCall) [Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) vs [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) $19.99/month Price $90/month 4.6 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76768-264770/Cloud-Predictive-Dialer-vs-Acefone) [Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Contact vendor for pricing Price $25/month 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-135636/CallCenterNOW-vs-Kixie-PowerCall) [Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) $19.99/month Price $25/month 4.6 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-264770/CallCenterNOW-vs-Acefone) [Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.10 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) Contact vendor for pricing Price $29/month 4.6 Features 4.1 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135636-157853/Kixie-PowerCall-vs-JustCall) [Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $19.99/month Price $25/month 4.6 Features 4.5 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-264770/Nextiva-vs-Acefone) [Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Five9](https://www.capterra.com/p/132405/Five9/)[4.22 (486)](https://www.capterra.com/p/132405/Five9/reviews/) Contact vendor for pricing Price $159/month 4.6 Features 4.1 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/132405-135636/Five9-vs-Kixie-PowerCall) [Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $19.99/month Price $15/month 4.6 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-264770/LiveAgent-vs-Acefone) [Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.19 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Contact vendor for pricing Price $27/month 4.6 Features 4.2 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135636-190976/Kixie-PowerCall-vs-Dialpad-Sell) [Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) vs [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) $19.99/month Price $239/month 4.6 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136728-264770/Readymode-vs-Acefone)