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eZee Products serves more than 130 countries around the globe with more than 10 language support. As us for references in your region.
Softinn PMS is an all-in-one hotel management solution built for hotels with less than 100 rooms. Hotel kiosk ready. API ready.
Ease of Use, feature reach, the support was really good, the process was quick, the on-boarding team specially support from team was awesome.
But last one year has been bad because they have been consistently trying to overcharge us.
EZee is one the best companies I have worked with: fast, reliable, great services. A pure joy to work with you.
Sometimes system error, difficult to login at the first time. Loading so long when updating rate.
I love all the features, super easy to use, comprehensive and the guys at customer support are just amazing. There is nothing they cannot do for you and then some.
If the user forgets to select this function the rates/prices which displayed on OTAs are wrong.
I like its flexibility, function options and more than everything I like their great customer service - Farhin is really great.
Just by talking with them by Skype they can be rude. I m a customer that don't know too much about computer, software, etc.
Responsive and friendly customer service, simple UI, Multi-functional yet easy to use, the channel manager function is the best.
Another system error that constantly encounter is each time we edit the comment box in guest reservation page, the room charges will automatically change to ZERO.
So far is good, The soft in Team is very good n efficient.
Guest database duplicate , hard to search for guest details.
On boarding is easy and with a dedicated team to assist with on boarding and an account manager to manage our account in the event of any issue.
I reckon IC reader is relatively important for all hotels. Its a bit inconvenient when front office has to manually input customer's data meanwhile customer has to wait a little longer to check in.
Easy to navigate through,responsive and easy to catch up with the system.
Prioritize real-user-identified key features according to your needs to find your best fit.
eZee Reservation
Top FeaturesSoftinn PMS
eZee Reservation
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Softinn PMS
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