# Compare NetSuite vs RepairDesk 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NetSuite and RepairDesk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135757-146659/NetSuite-vs-RepairDesk --- # NetSuite vs RepairDesk Features and Cost Comparison Last updated April 1st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NetSuiteRepairDesk2/4 selected [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/)[4.7 (244)](https://www.capterra.com/p/146659/RepairDesk/reviews/) [## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Value-for-Money 3.8 Functionality 4.2 Ease of Use 4 Customer Service 3.8 Reviews Sentiment Based on [1,991 reviews](#user-reviews) Positive 1,690 Neutral 206 Negative 95 [## RepairDesk](https://www.capterra.com/p/146659/RepairDesk/)[4.7 (244)](https://www.capterra.com/p/146659/RepairDesk/reviews/) Starting Price $99.00/month Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment CB TF Based on [244 reviews](#user-reviews) Positive 227 Neutral 13 Negative 4 ## Summary * * * Key features rated by users Features selected based on 14,969 reviews from billing and invoicing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings Invoice Creation 4.4 Invoice Processing 4.3 Payment Processing 4.5 Credit Card Processing 4.3 Quotes/Estimates 4.5 60%Fit Missing features Not enough reviews Feature ratings Invoice Creation \-- Invoice Processing 4.7 Payment Processing 4.9 Credit Card Processing 3.0 Quotes/Estimates NA User satisfaction User satisfaction 4.2 User reviews[1,991](https://www.capterra.com/p/135757/NetSuite/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 3.8 Customer support 3.8 User satisfaction 4.7 User reviews[244](https://www.capterra.com/p/146659/RepairDesk/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.6 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $99Flat Rate, Per Month - Free version - Free trial Best for Best for From pre-revenue startups to mid-size organizations, businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance. Best for Generic Repair Shops General Repair Shops Cell Phone Repair Shops Computer Repair Shops Watch & Jewelry Repair Shops Electronics Repair Shops Musical Instruments Repair Shops Shoe Repair Shops ## User reviews Pros & cons MM Michael M. Netsuite Administrator > "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904) PFS Paul Fabian S. Web Deisngner, Developer. > "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) SY Sadanandarao Y. NetSuite developer > "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving business requirements." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) TD Tasman D. Finance Manager > "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933) SP Sonu P. Systems Analyst > "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and occasional system..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) BN Bill N. Senior Accountant > "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895) GW George W. Information Manger > "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) AH Adam H. Dir. IT Program Management > "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag users/groups without BluChat..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820) PFS Paul Fabian S. Web Deisngner, Developer. > "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) JD Jhonny D. Senior IT Manager > "In multi-location inventory transfers there are times when the systems fail to synchronise for a while thus giving an appearance of wrong balance of stock at certain locations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6775299) GW George W. Information Manger > "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) BG Bevan G. Finance Business Partner > "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946) NK Nikunj K. Production and systems engineer > "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows. Because it is cloud-native, you..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) RR Rizvi R. Financial Controller > "Integration issues and slow report performance and the built-in reports are not very useful or informative." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422) WX Wei X. Senior financial accountant > "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency and helps manage company..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734) SL Shahar L. Business Application Manager > "Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6426746) OS Ogi S. Account Payable > "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) EM Evelyn M. Senior Accountant > "Customization and reporting often require technical expertise, and support response quality can be inconsistent." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876) VR Verified Reviewer Lead Applications Development > "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial transactions, and connect NetSuite..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754) VR Verified Reviewer Operations and Logistics Coordinator > "Can be complex to navigate, and implementation and ongoing customization require significant time and cost." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7089219) GZ Grace Z. Financial controller > "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599) SB Stephan B. Digital Marketing Manager > "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or counterintuitive keyboard..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928) DC Dirk C. ERP administrator > "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902) KZ Ke Z. Senior Accountant > "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) PJ Praveen J. ICT BUSINESS ANALYST > "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more reliable." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) YH Yael H. Corporate Controller > "Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity for..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6427290) KY Keson Y. Accountant > "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) ES Edward S. Statutory and Regulatory Reporting Specialist > "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755) NK Nikunj K. Production and systems engineer > "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) NJ Nicolas J. FPA manager > "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849) OS Ogi S. Account Payable > "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) VR Verified Reviewer Product owner > "biggest downsides are cost, complexity, and the effort required for implementation and customization" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7104180) OS Ogi S. Account Payable > "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) LA Linda A. Staff Accountant > "The initial implementation and ongoing licensing fees are quite high, which can be a significant burden for smaller organizations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245) AG Andres G. BUSSINES ADMINISTRATION > "The real-time reporting and data visibility are especially valuable for decision-making. Although there is a learning curve at the beginning, once you become familiar with the..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847) AH Ashley H. Managing Director > "From the outset, the implementation of NetSuite was handled incorrectly, causing significant disruptions to our business operations. Whenever we encountered an issue, the standard..." [See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6351695) JV James V. It Support Officer > "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840) LF Lachlan F. GM of Finance > "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435) TZ Teresa Z. FC > "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877) MK Mack K. COO > "Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And..." [See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6403782) KY Keson Y. Accountant > "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) LO Lori O. Controller > "The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going live..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6476831) CR Callie R. Finance Manager > "From enhanced efficiency, a reduction of errors, and a consolidation of numerous data sources into one, this has drastically improved our scalability as we take that step from a..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6811136) AH Ahmad H. Finance manager > "Prices and the customer service if we are on the normal one we will never have enogh answer and its always short" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093163) KF Kat F. Admin > "combines accounting, CRM, inventory, e-commerce, and more in one unified platform, Robust dashboards and analytics for better decision-making" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6817718) GA Gabby A. Business Analyst > "Sometimes system can be slow especially on the payroll mode due to having many scripts." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819) SY Sadanandarao Y. NetSuite developer > "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) NC Nissam C. ERP Consultant > "NetSuite can be expensive, complex to customize, slow at times, and requires training to use effectively." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093156) AG Andres G. BUSSINES ADMINISTRATION > "It’s a robust and comprehensive platform that helps streamline financial and operational processes within a single system." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847) SB Stephen B. Accountant > "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899) LA Linda A. Staff Accountant > "The ability to customize dashboards and reports is excellent, and the core features like invoicing work very well." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245) SP Sonu P. Systems Analyst > "The system has a learning curve, and the interface can feel outdated at times." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) AS Anastasia S. Accounting Manager > "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917) RR Rasilkrishnan R. Master Data Manager > "This makes issue in our system my duplicate creation of records." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977) GW George W. Information Manger > "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) FN Fiona N. CFO > "The lack of flexibility to build management reports to requirements." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937) HV Hernan V. CFO > "It provides the right tools, realiable data in real time that allow to take strategic decisions with less margin error." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094715) EA Erwin A. Senior Financial Controller > "No module for property and real estate, hospitality, property management aren’t as available." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903) KZ Ke Z. Senior Accountant > "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) ES Ekadashi S. Administrative Assistant > "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we do not want to keep..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886) CTB Connor T. B. Financial Operations Manager > "I’m particularly fond of the real-time reporting the ability to quickly retrieve financial and operational data enables me to make quicker, better decisions,” he says, “Without..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6794548) PJ Praveen J. ICT BUSINESS ANALYST > "Performance can be inconsistent at times, especially during large data loads." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) KZ Ke Z. Senior Accountant > "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) CP Carolina P. Procurement Director > "I don't understand Why only at this type of events is that the clients undertand all the features and actualizations" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094733) SP Sonu P. Systems Analyst > "NetSuite provides strong value by combining multiple business functions into one platform, reducing the need for separate tools." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) NC Nick C. Director of Support and Technology > "While it's very customizable, the interface itself is cumbersome, non-intuitive, and essentially requires an architect who is fully trained in Netsuite to get the most from it. If..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6563964) PJ Praveen J. ICT BUSINESS ANALYST > "It’s a powerful system that brings multiple business functions together, which has helped streamline operations and improve efficiency." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) AD Aaron D. Tech Specialist > "Netsuite is very expensive the features are pieced out so you have to buy additional features." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7030226) CTB Connor T. B. Financial Operations Manager > "Nsuite has simplified our ability to keep track of financial records, inventory, and order processing in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6794548) MAK Muhammad Asif K. Finance Manager > "I like alot of functions and easy to use feature of Netsuite however rhe one thing i didnt like is the lagging in terms of performance sometimes.. its frustrating sometimes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093176) US Umesh S. Client Success Director > "It is good and best for the for multi company and country concept with single database and good for scalability" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093227) NS Nishant S. Platform manager > "NetSuite not able to deliver on finished product such as NetSuite next." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117007) TD Tasman D. Finance Manager > "It enables a large amount of customisation to enable the system to meet company requirements" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933) HK Haimal K. Founder and CEO > "Also making simple accounting reports is far more complicated than it needs to be, which is ridiculous." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7050186) HK Haimal K. Founder and CEO > "With a little patience you can really customize your dashboards if you are willing to spend time configuring your own custom fields." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7050186) LT Lucas T. Finance Manager > "The steep learning curves that comes with Netsuite for a new user can be intimidating." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116894) KS Kevin S. Ap senior officer > "The system’s automation reduces manual work, I also appreciate that the platform is highly customizable, which means it can be adapted to different industries and business models." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7002983) LP Liz P. Owner > "We are 7 people, and most employees have to switch between roles daily to accomplish their goals. When we reach out to NetSuite for help or suggestions, they do not treat the..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6282319) Tony P. CEO > "Very positive when using for large organizations while integrating into multiple net suite products including mechanic analysis tools." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7097686) KK Kenny K. Administrator > "Performance issue specially dealing with large amount of data." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113769) [View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/) CB Cathy B. Owner > "I like the fact that I can add my own custom fields that apply to our repairs and that these custom fields are searchable within..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6581161) CK Chad K. Owner > "I called Repair Desk to get an idea of how their system worked and pricing as I wanted to switch from Repair Shoperr since they..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6398359) TF Tiekel F. Owner > "It has multiple In-House Integrations along with other amazing integrations like QuickBooks, Xero, Square, and Zapier, that..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6580909) VR Verified Reviewer Ecommerce Consultant > "Very poor project management by postponing every week the live date of our project, reading my emails during our weekly meeting,..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6314831) SS Scott S. Director of Information Technology > "The RepairDesk solution enabled us to tailor a seamless customer experience from Request to Ticket through Invoice and Payment..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6523658) AH Allan H. Paper Bird Tek - Owner > "I spend hours of my time on support trying to fix what they broke instead of running my business." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6843898) TF Tiekel F. Owner > "RepairDesk offers an intuitive interface and a comprehensive set of features, such as repair ticketing, invoicing, reporting, and..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6580909) KH Kyle H. Manager > "I'll say we be having problems in terms of ending shift sometimes. where we end up with something di" [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6869742) SS Scott S. Director of Information Technology > "We needed a solution that would support our mail-in repair service model and deliver self-service features to ecommerce customers." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6523658) CK Christopher K. Marketing and Operations Manager > "Outdated app and no clear ability to schedule jobs" [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6455900) AA Alireza A. Operation Manager > "The platform's comprehensive features make everything—from inventory management to customer tracking—remarkably smooth, saving us..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6573043) FI Faadhil I. Operations Manager RSA > "They have also picked up on faults my employees have made which could have been disastrous for my stock keeping." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6506450) AD Aaron D. After sales manager and Technical support > "I especially love how customizable it is, allowing me to tailor it perfectly to my business." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___7024885) BG Bill G. Owner > "They have stuck with me as I migrated to them and put up with my stupid questions as I tried to learn the software. " [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6444908) BB Bernardo B. Owner > "It is an extremely adjustable software which works for us as a computer repair shop (despite the fact that it is technically..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6712383) JB Jason B. Owner > "For a while, they were launching new features and updates that were not functioning well. " [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6581038) TF Tiekel F. Owner > "Additionally, the platform has a great Customer Support/Success Teams that are highly responsive and dedicated towards assisting..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6580909) VR Verified Reviewer Ecommerce Consultant > "All the features and specifications promised are still not there one year after." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6314831) KF Kamran F. Directors > "It's completely transformed how I run my repair business, making everything from customer management to inventory tracking a..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6481480) DH Dawn H. CEO > "Our biggest frustration was with printing but they eventually sorted that out." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6490224) BB Bernardo B. Owner > "we feel extremely taken care of by both the software itself and the incredible customer support they provide. If you are thinking..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6712383) BG Bill G. Owner > "Not that it's expensive for what it is, but who likes paying for stuff?! " [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6444908) TF Tiekel F. Owner > "From the initial software implementation, we were supported by a dedicated Success Manager who ensured a smooth transition from..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6580909) ER Edric R. Project Manager > "Accounting errors and small glitches in the platform" [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___4597045) AP Alex P. Owner > "It’s just perfect for my booking system in my phone shop repair" [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6785187) DM Dylan M. Director > "we continuously have issues pulling invoices from repair desk to Xero " [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___3089832) SS Scott S. Director of Information Technology > "It is so helpful to have not only a great technology solution but also a solution designed to support the operation of a repair..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6523658) JD Junior D. Owner > "Some bugs and I need a opinion to add multy currency and is not available" [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___3095311) AL Austin L. Owner > "RepairDesk offers a solid solution to repair shops and other shops of a similar nature." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6616247) MK Mj K. manager > "Their plan policy regarding extra ticket/invoice quota is crap." [See full review](https://www.capterra.com/p/146659/RepairDesk/#SoftwareAdvice___3342417) CK Christopher K. Marketing and Operations Manager > "RepairDesk helps us keep our time organized and our workflow more efficient" [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6455900) BL Brian L. Owner > "Basic foundational things that when I called the Helpdesk to have fixed, and they said "sorry that's how it is", baffled me." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___3124275) AA Aftab A. Director > "sensitive content hidden\] Bhai and \[sensitive content hidden\] Bhai are very honest and hard working team at repairdesk and helped..." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6603691) AS Alex S. Accounting Manager > "Sometimes the software can be buggy." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___2851325) CB Cathy B. Owner > "The ticket labels are easy to print and contain all of the pertinent information needed to identify the repair at a quick glance...." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6581161) KD Kevin D. Owner > "Some of the great features are Poorly implemented." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___3089893) HS Heman S. Business Advisor > "Extra power is quickly available via integrations to extend core capabilities." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6382795) BL Brian L. Owner > "Canceled my service and got a refund." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___3124275) CB Cathy B. Owner > "I like being able to upload pre and post repair photos. " [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6581161) MD Moustapha D. Owner > "Some QuickBook invoices don’t sync automatically at times." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___2426302) CB Cathy B. Owner > "Creating POs for the purchase of these parts is also a useful feature. " [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6581161) GJ George J. Owner > "Also for a while it was not staying secure until it got resolved by customer support" [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___2302513) TP Tomas P. Ceo > "Like the way inventory is done, easy inventory transfer and you Can see inventory across stores very fast." [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___6598622) DB Delynnderick B. Owner > "Inventory is a mess can’t never get it done correctly" [See full review](https://www.capterra.com/p/146659/RepairDesk/#Capterra___2411826) [View Reviews](https://www.capterra.com/p/146659/RepairDesk/reviews/) ## User interface 4.22 (1,991) [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/) 4.71 (244) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important AI Copilot 120 Important NetSuite Top features 30/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Process/Workflow Automation - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders [See all features](https://www.capterra.com/p/135757/NetSuite/#features) RepairDesk 29/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Process/Workflow Automation - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders [See all features](https://www.capterra.com/p/146659/RepairDesk/#features) ### Recognition No recognitions have been awarded to NetSuite No recognitions have been awarded to RepairDesk ### Deployment & support NetSuite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RepairDesk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NetSuite - By Oracle - Located in United States - Founded in 1977 RepairDesk - By RepairDesk - Located in United States - Founded in 2014 ## Popular Comparisons [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Contact vendor for pricing Price $38/month 4.2 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/135757-190778/NetSuite-vs-QuickBooks-Online) [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/)[4.71 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