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From pre-revenue startups to small and mid-size organizations, fast-growing businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.
Small - medium size wholesalers, brands and distributors selling to B2B and/or wholesale customers, selling to institutions, or providing ordering capabilities for franchisers or distributors.
My overall experience was very good this up. And the software is very useful and can give you all the desired information on the click of a button.
Also, too many unexpected error messages and error messages that misrepresent the actual problem. These force us to google for answers.
With hundreds of employees using Netsuite in my company, being able to save certain searches for exactly what I am looking for is extremely convenient and awesome.
They will lie and they will trick you and mislead you. One of the most unprofessional teams I have every worked with.
I like the consolidation ability for multiple subsidaries. I like the revenue recognition module.
They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months.
It was free because of non profit. I believe the owner of Oracle's wife likes tot help nonprofits so they reached out to us and we are interested.
The implementation has been extremely frustrating and disappointing.
The design capabilities are fantastic. Being able to create a custom look and the ease to change it in minutes is worth it.
Other times, we get a question instead of an answer. The other problem I have, is I never know how much my credit card will be charged.
We also we really the shopping portion of it and the ease. I think the one thing that is so crucial to this software is the support team, they are amazing and always have an answer.
Even customers decide not to use the protection, at least they can have a sense that fraud purchase might happen, and they could pay more attention when any suspicious transaction happened.
Zoey is an amazing eCommerce platform. It makes it a breeze for merchants to run successfully a store with no in-house developer.
Monthly price is a little high compared to competitors and there is no way to run multiple sites/stores from one account.
Nice and Clean admin interface. It's intuitive and easy to use which allows you to get up and running your store very quickly.
What I like the least and even hate, is that I can not talk to a person when there is a problem. Sending email questions is not my idea of helpful.
Svetlana: I'm Svetlana and I'm the executive director of an organization that has a staff of three. I would recommend NetSuite and give it a five star rating. For NetSuite we used a manual process, mostly spreadsheets, and Excel. That was very cumbersome and time-consuming. So NetSuite consolidated all of our data, keeping record tracking processes into one place and made it a lot cleaner and a lot smoother for us. NetSuite was a great option for us because they have a pro bono program and is a not-for-profit organization that appealed to us right off the bat. Being a user now for 11 years, we have found so many other reasons to continue to use NetSuite, they've been wonderful to us. Getting started with NetSuite took a little bit of a learning curve. It was definitely for someone with a background in IT or databases, but once we got going and figured out how to implement the system, continuing to use it and learn with the system, they give you all the right tools to grow and learn. So although it was a difficult learning curve, it's paid off in the end. If you're considering getting NetSuite, make sure that you have someone designated for the implementation process and map out how you plan on using the software. Have at least an idea of what types of things you're going to be using it for because it will make things smoother and easier down the road. But also don't feel like you have to know everything. The team is wonderful and they do help you along the way. So if it looks like a good fit for you, I say, go for it.
Prioritize real-user-identified key features according to your needs to find your best fit.
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