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Fusion Operations by Autodesk is designed to help small, medium, and large manufacturing and fabrication businesses automate their production management and minimize waste and associated costs.
From pre-revenue startups to small and mid-size organizations, fast-growing businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.
The Prodsmart team provided great service- they were extremely helpful and responsive during the setup process and were quick to assist with any questions or challenges.
The inability to work without internet acess, and the loss of information caused by the impossibility of imputation of data by workers during this period.
I am super happy with their business, from excellent live customer service to the inputting of data and exporting reports.
500 errors, having to go to multiple places to track a transaction - I usually have 6-8 open Prodsmart tabs at a time.
The outstanding customer support as well as the adaptability, and the willingness to sometimes modify certain components of the software according to the customer’s need.
Accumulation of unnecessary information. It is hard work to have to turn of the productions and them close them.
The customer success manager we worked with, and that model for support is amazing for us. The live chat support was also amazing.
Since they´re in the beggining of their long "journey" there are some features missing, despite being planned for future realeases.
My overall experience was very good this up. And the software is very useful and can give you all the desired information on the click of a button.
Also, too many unexpected error messages and error messages that misrepresent the actual problem. These force us to google for answers.
With hundreds of employees using Netsuite in my company, being able to save certain searches for exactly what I am looking for is extremely convenient and awesome.
They will lie and they will trick you and mislead you. One of the most unprofessional teams I have every worked with.
I like the consolidation ability for multiple subsidaries. I like the revenue recognition module.
They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months.
It was free because of non profit. I believe the owner of Oracle's wife likes tot help nonprofits so they reached out to us and we are interested.
The implementation has been extremely frustrating and disappointing.
Svetlana: I'm Svetlana and I'm the executive director of an organization that has a staff of three. I would recommend NetSuite and give it a five star rating. For NetSuite we used a manual process, mostly spreadsheets, and Excel. That was very cumbersome and time-consuming. So NetSuite consolidated all of our data, keeping record tracking processes into one place and made it a lot cleaner and a lot smoother for us. NetSuite was a great option for us because they have a pro bono program and is a not-for-profit organization that appealed to us right off the bat. Being a user now for 11 years, we have found so many other reasons to continue to use NetSuite, they've been wonderful to us. Getting started with NetSuite took a little bit of a learning curve. It was definitely for someone with a background in IT or databases, but once we got going and figured out how to implement the system, continuing to use it and learn with the system, they give you all the right tools to grow and learn. So although it was a difficult learning curve, it's paid off in the end. If you're considering getting NetSuite, make sure that you have someone designated for the implementation process and map out how you plan on using the software. Have at least an idea of what types of things you're going to be using it for because it will make things smoother and easier down the road. But also don't feel like you have to know everything. The team is wonderful and they do help you along the way. So if it looks like a good fit for you, I say, go for it.
Prioritize real-user-identified key features according to your needs to find your best fit.
Fusion Operations
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